Campground Reviews

Apr 24, 2024
Apr 24, 2024
Only stayed overnight. Very nice campground and would stay there again.

CAMPGROUND RESPONSE / COMMENTS:

We look forward to having you come back!
Apr 23, 2024
Very helpful staff at the front office. Great sites with full hookups. The recreational room is fantastic for families. We’d like to come back in the summer (our stay was in cold early spring weather) to enjoy the pool too!!
Apr 23, 2024
Apr 23, 2024
Great location, very clean, lots of services, awesome people. Thanks Dave & Kathy and crew.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the kind words! We will pass this on to the staff!
Apr 22, 2024
We enjoyed our weekend here! Friendly staff, clean facilities. Only downside is the highway noise. Would love to come in the summer for the pool!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. We wish we could do something about the noise. So we do encourage people to call the county of Lethbridge and the city of Lethbridge and lodge their complaints as they are the ones that need to ticket the noise makers.
Apr 21, 2024
Friendly

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments!
Apr 20, 2024
Apr 20, 2024
Great experience

CAMPGROUND RESPONSE / COMMENTS:

We enjoy having you in the park!
Apr 16, 2024
Apr 16, 2024
Apr 15, 2024
Beautiful campground. Well designed and easy pull thrus. Friendly staff. It's near a major highway, however quite quiet. We stayed in a 40ft. 5th wheel. Only downside are the speed bumps we needed to bounce over, even uphill on the exit driveway.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. Our speed bumps are necessary as unfortunately some of guests are unable to follow direction and go 10KMh in the park. This is to protect the children and other pedestrians.
Apr 15, 2024
Long sites, friendly staff

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments!
Apr 15, 2024
Way too much money for what you get. Oh and thanks for the lecture on how to drive before you even get to know us. that was our welcome to the KOA lethbridge. I was not impressed at all. Wifi was terrible! The area has little to no cell. The gravel road are side no space to turn when leaving not sure how bigger rigs make it there. We had issues with a 36 foot.

CAMPGROUND RESPONSE / COMMENTS:

The only comment you received in our office was to keep it to a slow roll in the park. We received NUMEROUS complaints about customers driving too fast where there are children so it is our due diligence to remind people to keep it slow.
Apr 14, 2024
I last camped at KOA in November 23 and paid $50…I came back Easter long weekend and got charged $90. Then I check after the long weekend and the rate is $70. Seems like a cash grab…so disappointed (staff is great)

CAMPGROUND RESPONSE / COMMENTS:

November is our slow season. Easter is getting busy with the return of our snowbirds and this is the start of our busy season.
Apr 14, 2024
Short but good

CAMPGROUND RESPONSE / COMMENTS:

Thankyou for the review! Much appreciated.
Apr 13, 2024
Very disappointed in the fact that you advertise internet but it’s only free for one hour it’s an additional charge . Also paying for amenities that were not available (pool) so why not include the internet . Seriously considering NOT renewing my membership

CAMPGROUND RESPONSE / COMMENTS:

As per our advertising it shows Wifi($) this means it is a paid service. Being that the pool is an outdoor pool and your stay was for 1 night on April 11 the pool was not open and neither are any of our City pools and this is due to weather that can still be below 0C day or night.
Apr 12, 2024
Compared to other campgrounds in Canada and USA. Given your rate of over $70 per night, having to pay extra for Wifi and showers seems a bit excessive.

CAMPGROUND RESPONSE / COMMENTS:

Our showers are free for our guests. You only need to request the tokens in the office. As we are in a drought and the City of Lethbridge is mandating us to conserve water the tokens help assist us to ensure we are doing our part to follow this mandate.
Apr 12, 2024
Easy access and friendly hosts, only koa where we had to pay for internet, but could get 1 hr free per device

CAMPGROUND RESPONSE / COMMENTS:

There are several KOA's that have a paid service for WiFi and we are one of them. We do provide a free hour of unlimited data at this time.
Apr 12, 2024
Wasn’t able to connect to wi fi and called shortly after arrived no body picked up phone both of us can’t walk far due knee problems was very disappointed that internet wouldn’t connect place is clean all I was going to use is power and wifi I could stayed a truck stop and ran my generator and used my phone wifi as the phone reception wouldn’t connect in camp ground due to low signal cell

CAMPGROUND RESPONSE / COMMENTS:

WiFi in our park is an easy connection. Connect to #public and then a log in page pops up for you to select the options you require. Your cell provider coverage is not anything that we can assist you with and typically we have not had any issues with cell phone connections in our park.
Apr 11, 2024
This was an unscheduled night stop so was grateful for somewhere safe, quiet and available. However, with no water hook ups, no showers (token only and staff not in until 10am), most washrooms closed (and mixed sex), the cost of over $80 is full service resort price for out of season service. By far the worst value of our long trip.

CAMPGROUND RESPONSE / COMMENTS:

Instructions are posted on the office door on how to access staff assistance and where to access water in our shoulder season. There is a doorbell to alert staff that assistance is required and they are happy to assist you & give you shower tokens if you arrived outside of office hours.
Apr 11, 2024
Nightly rate for off season had gone up way too much since last spring for what you have to offer. No pool yet. Too noisy and wifi not great. Not likely to stay there again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments. Our staff went above their normal duty to accommodate you by giving a discount on your site and moved several reservations to accommodate you to be close to the friend you were there to assist after their unfortunate incident.
Apr 10, 2024
The rates are way too expensive. I was told the rates were raised because of the carbon tax in KOA is out for money. They don’t care their big business.

CAMPGROUND RESPONSE / COMMENTS:

We are privately owned and operated and our pricing has nothing to do with the corporate KOA offices. In order to stay viable we need to raise our prices to provide excellent amenities. Unfortunately our costs have risen significantly and are reflected in the pricing.
Apr 09, 2024
The washrooms were very clean. Beautiful walking trails.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the review- much appreciated
Apr 09, 2024
Paid over $60 to sit in a large puddle! Really! you expect a good review?

CAMPGROUND RESPONSE / COMMENTS:

If you were unhappy with your site you should have mentioned it to our office staff and they would have been happy to move you to another site.
Apr 09, 2024
Seems a little pricey???????

CAMPGROUND RESPONSE / COMMENTS:

With the increase in the cost of fuel, electricity, labour costs,supplies and carbon tax our prices have had to increase to offset those increased expenses. We are sorry this makes you feel that it is "pricey"
Apr 09, 2024
Apr 09, 2024
Nice sites and facilities, as well as helpful staff!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your thoughtful comments. We appreciated your stay.
Apr 08, 2024
It was a convenient spot to stop over night. Clean and friendly people.
Apr 08, 2024
Apr 08, 2024
The camp ground was nicely set up it’s a good spot to stay at only problem you have to pay for wifi

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments we appreciated your visit. We are working on getting the Wifi set up differently with our provider.
Apr 07, 2024
We stayed overnight on our way back from the United States. The campground and the facilities is very clean. We will come again!

CAMPGROUND RESPONSE / COMMENTS:

We appreciated your visit! We look forward to seeing you again in the future!
Apr 04, 2024
Apr 04, 2024
Apr 04, 2024
Apr 03, 2024
Feb22 stay excellentfull hookup $55. This time site 32 parked us in 6” of frozen snow while 3 sites beside us were empty all night. Sewer drain covered in snow and still that way. Price $73. Staff member locked and gone before I looked at pricing and location as I was filling water tank from building full hookup not available. Fine. Price paid for what we got. Very unsatisfactory

CAMPGROUND RESPONSE / COMMENTS:

Sorry you felt this unsatisfactory. Our staff are on site and there are instructions on the door to ring the doorbell for assistance should you find things unsatisfactory with your site. Sites are plowed out and with heavy snowfalls this can be difficult to ensure an absolutely level sites.
Apr 02, 2024
Site was tight for our motorhome and tow. Would have liked to see reduced rate as the pws services were also reduced. Branches should also be trimmed as they skimmed the mitirhome.

CAMPGROUND RESPONSE / COMMENTS:

Water was available at the office for you as per the instructions on the front of the building. Turning water on in the park is VERY weather dependant with risk for freezing temperatures still occuring. Unfortunately all of our winterized water sites were fully booked at your arrival.
Apr 02, 2024
Develop water capabilities in March/April

CAMPGROUND RESPONSE / COMMENTS:

As much as we would like to do this it would be an extremely expensive venture for very little return. Turning water on in the park is weather dependant and during freezing temps it requires heat traced water lines. Unfortunately at the time of your booking all our winter sites were fully booked.
Mar 31, 2024
2 overnight stay on trip home from Cali. Campground served my needs although not sure why weekend rate was charged pre season especially since there was no water hook up.

CAMPGROUND RESPONSE / COMMENTS:

The rate you recieved was our shoulder season rate as we are open all year long and our sites at this time of year are limited.
Mar 30, 2024
Mar 30, 2024
Thanks for plowing out a site for us. Really unfortunate that the site cleared for us has a pile of overhanging branches that scratched the side of the motorhome quite badly. The next site to the north was clear of branches. Also at 68.00 for one night when you consider the mens room was out of commission and there is no water available at this time of the year seems early over priced. unaffordabl

CAMPGROUND RESPONSE / COMMENTS:

We are sorry that water was not available as normally at this time of year it is. However with the unexpected heavy snowfall that we recieved this put a delay for us on ALL of our projects including the bathrooms as contractors had to come from another city. Water was available for you at the office
Mar 28, 2024
Unique
Treated very well campground clean and safe

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us! We appreciated your customer loyalty!
Mar 27, 2024
Pricing was too high for the services that were provided at this time of year.

CAMPGROUND RESPONSE / COMMENTS:

Sorry that you felt the pricing too high as we are into the shoulder season. We do apologize for the water being off at your site as we did just experience a major snow storm and cooler than normal weather. Water was available at the office and there was a hose reel that would've reached the site.
Mar 21, 2024
Very well managed
Mar 20, 2024
We love this park. It is clean and spacious. Lots of trees.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments. We appreciated your stay!
Mar 18, 2024
I stopped in around 8:00 pm and had no problems self-checking. A few minutes after I got set up the manager stopped over make sure everything was to our liking. Very nice people, always like staying here.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments they are very appreciated!
Mar 12, 2024
Mar 12, 2024
We would not stay again as the highway traffic noise was terrible all night

CAMPGROUND RESPONSE / COMMENTS:

We are sorry that you felt there was too much in the way of highway noise but it is not something that we are able to control.
Feb 21, 2024
Feb 18, 2024
Oct 08, 2023
Ruime camping, mooie plekken en schoon sanitair. Geweldige beheerder die er alles aan doet je verblijf fijner te maken. Vlak naast de rivier. Enige nadeel, de locatie ligt naast een highway waar de weg behoorlijk stijgt. Het is er niet stil
- Klaas Schenk on Google
Sep 16, 2023
Great Big Rig stalls.
- Ken Shearer on Google
Aug 23, 2023
A beutifal RV resort. Lethbridge is not what I would refer to as a tourist hot spot lol. But this resort is definitely worth a visit
- Mike dejager on Google