Gulf Shores / Pensacola West KOA

Open All Year

Reserve: 800-562-3471

Reserve: 800-562-3471

Info: 251-961-1717

Info: 251-961-1717

Email

11650 County Road 99

Lillian, AL 36549

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RV Sites, Tent Sites

Check-in: 1:00 pm, Check-out: 11:00 am

Accommodations

Check-in: 3:00 pm, Check-out: 11:00 am

Camper Rating 4 out of 5

Based on 1000 Reviews

Campground Reviews

Sep 23, 2017
Nice location, but the campground looked like it had not been cared for in some time. There were enough leaves and pine needles to look like the place had not been cleaned in 2-3 weeks. The shower had a leaking pipe.
Sep 21, 2017
Enjoyed everything! The staff was friendly, the showers and bathrooms were cleaned daily, the view from our cabin was spectacular and the campground and amenities were well taken care of. Already planning our next visit!
Sep 21, 2017
Sep 21, 2017
We had a good stay
Sep 21, 2017
Too short. We would have liked to stay longer, but had to get back to Florida. I enjoyed singing there!!!!
Sep 20, 2017
The biggest asset of this KOA is the staff! Every one of them was helpful and friendly. The campground is large and fairly well appointed; restrooms are dated but clean. I would definitely stay here again.
Sep 19, 2017
Had a great time.
Sep 19, 2017
This campground was so quite and peaceful. I enjoyed the big patio sites. My 83 yr old mother enjoyed the swing at the patio site. The pool was so clean and refreshing! It was nice to have the pool open after Labor day. They had a hot tub but I did not get in. The walk to the bay was good going down but a bit steep coming up. The people who worked their were very friendly.
Sep 19, 2017
Friendly staff. Clean facilities.
Sep 19, 2017
Evacuated here during hurricane. Overpriced. We had an RV site booked for Thursday-Tuesday. Could not show up until Friday....evacuation traffic-still had to pay even though campground not fully booked. Had cabin for rest of family, only available 2 nights so they put us in trailer but infested with roaches so again overpriced at $100 a night. Thought we could get a break under circumstances.
Sep 19, 2017
Sep 18, 2017
Pool furniture needs to be replaced. The last 2 times we stayed, my husband fell because the pool chairs broke. He is not a big person either. The amount we pay for this campground is the same as the campground not far from here that has a lot more to do (lazy river, water slides, ect...).
Sep 18, 2017
It was a great stay. The staff was super helpful. They even let me borrow a leash when I realized I'd left mine at home. Everything thing was great except the pool edges could use some cleaning and concrete work. That was the only thing... it was still awesome.

CAMPGROUND RESPONSE / COMMENTS:

Thank you please come back soon!
Sep 18, 2017
Sep 17, 2017
Thanks for a great stay during our evacuation from Hurricane Irma.
Sep 17, 2017
We liked having the cottage and its amenities. Kind of disappointing that it didn't have a fire pit like the tent/rv sites.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! Yes our cottages do have fire rings if ever one is missing please let us know we would be glad to bring you one.
Sep 16, 2017
Sep 16, 2017
We r still staying at the koa
Sep 16, 2017
Sep 16, 2017
Sep 16, 2017
This KOA campground is so well run. As a refugee from Hurricane Irma, this was my first experence staying in a "campground". The management should be proud of their service to the community. We will be back for a real vacation (without a hurricane!). Thanks.
Sep 16, 2017
Good stay. Floors looked clean but were not. Bottom of feet were black from walking on floor. Other than that, stay was good.
Sep 16, 2017
The website states you have cable-it was not working The website states you have a sauna-you do not have a sauna and the manager was very rude when I asked about it. The community grill is filled with weeds and grass and not usable There are low hanging branches at your only exit which scraped the whole top of our RV. Grounds are not well kept and need some landscaping. Playground is very ol

CAMPGROUND RESPONSE / COMMENTS:

Thank you for letting us know about the branches we have now cut them down. although We do not have an inferred sauna we do have a hot tub pool and fishing pier on the bay. We receive many compliments on our retro horsey swings so we keep them :)
Sep 15, 2017
Absolutely loved it! Was very quite an peaceful... Great view! Will be visiting again very soon!!
Sep 15, 2017
Very friendly and courtious staff. Very clean sites. A great place to have been while escaping a hurricane. Would go back again anytime.
Sep 15, 2017
Great stay while escaping Hurricane Irma. Staff friendly and helpful.
Sep 15, 2017
RUDE RUDE RUDE staff. NO compassion for customers that had homes flooded in the hurricane. Paid full OVER priced price for what they called premium site. Rusted grill, old wood porch, VERY uneven dirt site charging OVER $50.00 a night. They refuse to pick up trash at the site like most KOAs do. NO handicap safety bars in toilets or showers. This is THE WORST KOA I ever stayed in. EVER
Sep 15, 2017
We stayed at this campground after being evacuated from South FL because of hurricane Irma. The entirw staff was very friendly, welcoming and accomodating when we didnt know how long the stay would be. I will highly revommend this campground and hope to visit again as a result of the positive experience!
Sep 15, 2017
Very unhappy!!! The sites were very small to say the least for our 29'... Our neighbors waste drainage was so close to our outdoor area. Public bathrooms smelled like old urine. We litteraly felt like we were in a holding area while hurricane Irma came through our state. Minimal hospitality was given to us. Heard so many beautiful stories from other campground campers, wish we could say the same!

CAMPGROUND RESPONSE / COMMENTS:

Yes due to the hurricane we were packed we even had people staying in storage because these poor families had no place to go we are so sad for them. Please let us know if bathrooms needs attention other then the twice daily they are cleaned.
Sep 15, 2017
Very Bad Wi-Fi and cable did not work or barely worked. Could not get channels to come in. Other campers came by and said the same thing. Wish they had more bathrooms for as many people that were at the camp. I know it was very busy but 2 toilets and 3 showers for all the men on property is pretty slim.

CAMPGROUND RESPONSE / COMMENTS:

I'm truly sorry lightning hit our cable we are working on it. I am sorry you missed the extra bathhouse we have at the bay.
Sep 14, 2017
We stayed at this KOA during the hurricane Irma evacuation. It was their off season, so they were shorter staffed than usual. Everyone was friendly and helpful in what must have been very trying times and likely longer than expected hours of work for them. One employee pulled her RV out of the park so they could squeeze one more evacuee in.
Sep 14, 2017
The staff was very helpful and friendly. We had a great neighbor Ken from "Upstate" New York that helped us find our site as we cam in late at night. Great place and beautiful views.
Sep 14, 2017
Everyone was friendly and the site was wonderfully clean and well kept
Sep 14, 2017
Sep 14, 2017
I wish we could have stayed and enjoyed this quiet peaceful little place longer!!! Def want to plan a trip back up & stay longer!!!
Sep 14, 2017
Very clean location.
Sep 14, 2017
We evacuated Zephyrhills FL to get away from Hurricane Irma. The staff at Lost Bay KOA were very hospitable & our stay was very comfortable.

CAMPGROUND RESPONSE / COMMENTS:

AWEEE thank you! see you soon!
Sep 13, 2017
We were evacuating from hurricane Irma and these wonderful folks took great care of everyone. Awesome place and appreciate their family atmosphere. Thank you soooo much ...the Selvester's

CAMPGROUND RESPONSE / COMMENTS:

yyyy thank ya see you soon!
Sep 12, 2017
Very courteous staff and actually stayed during time there were hurricane evacuees in campground. Staff went above and beyond to help them and make their stressful time the best it could be! We will definitely be back here again!

CAMPGROUND RESPONSE / COMMENTS:

So glad you enjoyed come back soon!
Sep 11, 2017
Sep 11, 2017
Stayed there a few days to avoid irma. Nice people. Some crowded sites but we didn't care. Other sites have more room. Nice water views.
Sep 11, 2017
Staff was rude and unhelpful to evacuees from hurricane Irma. Wifi and cable didn't work. Our site was not a TRUE pull through. Had to move our truck. Water had excessive sand. View was the ONLY good thing.
Sep 11, 2017
Sep 10, 2017
Weâve been traveling a year & have stay at 36 KOAâs and are going to rate this one as the worst of all 36. The most absurd part was that we reserved a âpull-thruâ site, and how rudely we were treated trying to park in the site that was not pull thru. The entrance is steep and we dragged our trailed bumper, the site was uneven, the space is just a grassy field, the cable and wifi does't wor
Sep 10, 2017
Made us feel like we were home!!! Everyone is great there . could live thereð

CAMPGROUND RESPONSE / COMMENTS:

Aweee thank you so much!
Sep 09, 2017
Trip was very good. Campground, bathhouse and showers very clean. Pool very nice and employees very nice and helpful. Site was not great but acceptable. Location a little out of the way but loved being able to walk to the water.
Sep 09, 2017
We really enjoyed the view of the bay from our cabin!
Sep 08, 2017
Sep 07, 2017
We were only there a short time 9:00 pm to 5:00 am. It was dark out. But we didn't have any problems pulling through for the evening. Just wished we could have walked to the beach and wasn't so far from I10. As we were just passing by anyway.

CAMPGROUND RESPONSE / COMMENTS:

Yes we love it here off the beaten path wish you could have stayed to see how beautiful it is! Come back soon.
Sep 06, 2017
 

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