Drumheller / Dinosaur Trail KOA Holiday General Information

For EMERGENCIES outside of business hours, PLEASE READ THE SIGNAGE ON OUR FRONT DOOR ON HOW TO CONTACT ON-CALL STAFF. 

If you have a life-threatening or safety emergency, please call 911.

We can't wait to welcome you to the Drumheller / Dinosaur Trail KOA Holiday! When you arrive at the campground, please check in at the main building.

In order for us to be more conscious of our water consumption, our showers are run on a token system. They are 7 minutes in length. The tokens can be obtained in the office during BUSINESS HOURS ONLY.  IF you are arriving after hours, please let us know if you need tokens and we can ensure they will be provided for you with your reservation package.

Peak Season Store Hours: 9AM-9PM Daily
Off-Peak Season Store Hours: 9AM-6PM

All visitors must park in our guest parking and get a parking pass from the office.

Check-in for RV/Tent Sites: Begins at 1PM 
Check-in for DinoDens: Begins at 3PM 

Check-out time is BY 11:00AM for RV sites and 10:00AM for DinoDens. You do not need to stop in the office, as we know you may be excited to get on your way home or onto the next leg of your travel plans. However, if you are delayed for any reason, please let our Reservations Team know, as we may be expecting another guest onto the same site. Late Check-out fees may apply.

LOW and SLOW - for the sake of the kids and other pedestrians, please keep your speed to 10 km/H in the park.

When booking your sites, please be advised that only one unit per site is permitted. No additional sleeping tents will be permitted on any sites.

• Quiet time in the park starts at 10 PM.
  
• Due to the close proximity of the sites, we ask that you respect your neighbours.
  
• Should management or staff receive a complaint about noise, it may mean that we will ask you to leave the park. No refunds will be given in these situations.
  

• Our pool is open seasonally from Mid May to the Monday on the September long weekend.
  
• Our pool will be open from 1PM - 7 PM daily. Weather limitations may apply for safety purposes.
  
• An adult must accompany children under the age of 14.
  
• Children in diapers must wear health department swim diapers (available for purchase at the door).
  
• Food and drink, including alcohol or glassware of any type, are NOT permitted on the pool deck at any time, as per Alberta Health Services. (Only plain non-carbonated, non-flavoured water in a clear plastic bottle will be permitted on the pool deck.)
  
• Only REGISTERED GUESTS will be permitted to enter onto the pool deck.
  
• Staff may be present on deck to ensure capacity numbers are strictly adhered to as per AHS. Please be respectful to our staff, as they are ensuring we comply with the requirements from AHS. 
  
• There is a shower on the pool deck to rinse off on entry and exit of the pool.
  
• Swimming is at your own risk. There is no lifeguard on duty.
  

We welcome you and your pets to our resort and wish to remind you that you are responsible and accountable for them and their actions. For the safety of you, your pet and your fellow campers, our pet policy is as follows:

• Pets must be on a leash and under control at all times
  
• All pet droppings anywhere in the resort must be picked up and disposed of in a garbage container immediately
  
• Pets are not allowed in playground areas, any buildings or other areas where signage is posted
  
• Pets may not be left unattended in your site, unit or vehicle
  
• Noisy, aggressive, or unruly pets will not be tolerated
  
• 6 ft leash max
  

To help us fight the risk of Dutch Elm Disease, no external firewood is permitted. Firewood is available for purchase on-site.

Wildlife may be found on and around the camgpround. Please be alert, give wildlife distance and respect. Keep your dogs on a leash, and ensure that you properly store food, trash and cooking supplies.