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RV Reviews

Sep 25, 2025
The campground itself was vvery clean but there is fairly big problem with noisy dogs and more than 2 dogs per site. Rules with not controlling and leaving yours dog(s) unattended need to be enforced strictly. Most people go camping to relax not to be woken up or kept awake by noisy dogs. I have stayed 4 times this year, everytime the dog issue occurs but little to nothing has been done.
Sep 25, 2025
clean well cared for
Sep 25, 2025
Great location, friendly staff, however, the washrooms/showers need a little more cleaning and care. Laundry room needed to be swept too. Would also be nice if the office and media room were open til at least 8pm.
Sep 25, 2025
Showers and bathrooms were great. Even have blow dryers!
Sep 23, 2025
We have stayed here before and will stay again. A lovely campground, friendly and helpful staff, lots of amenities. Close to Cranbrook and Kimberley with lots of activities nearby - golfing, hikes, casino - or just a lovely place to sit and relax.
Sep 23, 2025
Ours was a one night stay. Loved how easy it was to negotiate our 45’ class A to our site and leave the next am. Sites are large and grassy in a beautiful mountain valley setting. Office help was friendly and knowledgeable. Dinner at the casino restaurant was excellent. Individual shower rooms looked great.
Sep 23, 2025
My brother and his wife had been travelling a cross Canada for 7 weeks and who do we park beside but them we had a good laugh
Sep 23, 2025
The staff is very very good---even better than good -------the only thing that disappointed me is the yard /lawn areas --full of dandelions which is ok if they are cut down. The showers /laundry facilities are excellent. Just a little bit more effort in the yard maintenance would be enough to give full marks. I would like to see your reply-------Looking forward to another stay at St. Eugene- Bob
Sep 23, 2025
Sep 23, 2025
Sewer smell, campground grass & weeds on all sights not groomed properly, staff not friendly when I called lady said she did’t have to answer my call Because it was after hours will not recommend not up KOA standards, we have been to several KOA campgrounds and they were all fantastic until this one
Sep 22, 2025
We had another great stay. Sites are big enough with lots of space between your neighbors. Checkin was fast and easy. Laundry facilities were good.
Sep 22, 2025
The staff are wonderful
Sep 22, 2025
Washrooms were clean and tidy. Campground was tidy and organized. Fishing was great. There was quite a few empty sites and we prefer some space if possible but got put in between two units. This was our second visit. Will likely return next year.
Sep 21, 2025
Loved it, large clean sites, loved the amenities, nicely located. Love what the indigenous have done with the mission. Will come again
Sep 21, 2025
It was a great place to stay. Quiet at night. Really liked the shower rooms, they're private rooms and the showers are free.
Sep 21, 2025
Needed garbage and recycling cans throughout the campground. The only ones were located near the office. Most other campgrounds have them throughout the campground. Also didnt really like the 6 washroom/ shower combinations. Washrooms and showers should be separated. All showers were in use and the waiting time to use the washroom was too long, as everyone was showering. Plant some Trees!
Sep 21, 2025
Wonderful place, we really enjoyed our stay. Access to the Casino and Pool was a bonus, we enjoyed watching football on the big screen lounge in the Casino.
Sep 21, 2025
Nice clean campground
Sep 21, 2025
Very open with no shade from any trees. Wasps were bad for that time of year in September. Otherwise, amenities were awesome and staff was very friendly.
Sep 20, 2025
Loved the location, park facilities, nearby casino & golf course. We were disappointed by the lack of trees and there were too many wasps. We will definitely stay here again.
Sep 20, 2025
We have stayed here a few times before - one of our favorites. We did notice that the high standard of maintenance and cleanliness especially in the washrooms has degraded since the previous manager left.
Sep 19, 2025
This campground was well kept the staff were friendly and helpful. Offering access to the hotel pool and hot tub was a nice add on feature.This was nicer than most KOA campgrounds we have stayed at.
Sep 19, 2025
Grounds were in terrible shape, full of weeds and thistles. There is an inground sprinkler system but unused. Burnt to a crisp. This used to be a beautiful KOA but now just a mess.
Sep 19, 2025
Excellent stay! RV spots are large (size varies by price) and well laid out. Staff is friendly. Didn’t use ablutions block. So nice being right beside the lovely golf course and others nearby.
Sep 18, 2025
We love this campground but it has gone downhill. The lawns are mostly not mowed-and in need of water- the weeds are really bad- they ran out of firewood for the firepits - it was just beautiful and well kept when the former caretakers were there- it’s such a gorgeous spot near the St. Marys River- beautiful golf course but the campground needs some tender care.
Sep 17, 2025
Good amenities but would be nice to have more trees. Expected it to look more fancier.
Sep 17, 2025
second time here - toilets showers are good. However the 'grass' between sites is now more weeds except for site directly behind the office which is lush green grass. Not sure why they would look after that and not the rest. But the weeds are cut so there's that.
Sep 17, 2025
Staff very friendly and welcoming. Nice back in lot with river behind. Very clean restrooms. Close to hotel restaurants and casino. Very relaxing place to stay.
Sep 17, 2025
Staff are friendly. You need to do something about the weeds in campground and water the grass so it has a chance against the weeds.
Sep 16, 2025
Sep 16, 2025
Sep 16, 2025
Great place! Wonderful facilities, clean, & nice spots. Walking distance to restaurant & casino!!
Sep 16, 2025
Second time and will definitely be back. Staff are all friendly and helpful. First rate!
Sep 15, 2025
This is our 2nd stay here (last 4 years ago). We looked forward to coming back as the surrounding scenery is great and we appreciate the laundry/shower facilities. Also we love the golf course next door and their club house restaurant. They have a casino we didn't use. Our only minor complaint would be the thistles along the river (dog) walk. Our little dog didn't appreciate their prickly nature.
Sep 15, 2025
Sep 15, 2025
Sep 15, 2025
Great that you have access to the resort’s pool and spa. No trees or shade within the campground. Great water pressure. Pleasant and kind staff.
Sep 15, 2025
Great campground and campsite. Wish there had been after hours support for a call. This was our first KOA experience and we were not equipped for a 50A pole as our Class C is 30A. My bad, I have since ordered a 50 to 30 A adapter. Other than that great KOA and will be back!
Sep 15, 2025
The park staff is very professional and friendly. The signage to enter the park was very clear and easy to follow. Checkin was very efficient with clear instructions on rules and how to get to your site. The park was very clean and well maintained. The sites were not large but were not small plenty of room with a picnic on each site. The showers/restrooms were very clean and well maintained.
Sep 15, 2025
Nice layout. Friendly staff. Cable television wasn’t working. Steam room and sauna not working. Tables could use a fresh coat of stain. Weeds growing on roads and gravel surfaces and in lawn areas adjacent to hook ups. Some washrooms out of toilet paper. Others out of soap and paper towels.Still a good place to stay but “cracks” starting to show.
Sep 15, 2025
Wow. What a great campground! We were in a back in site with the river behind us. Nice big sites, very comfortable. The resort amenities - pool, hot tub, restaurants and golf were great options.
Sep 15, 2025
We appreciated the large and clean bathrooms/ shower rooms for campers.
Sep 14, 2025
Thank you to Mel and her staff for a great stay and look forward to our next visit.
Sep 14, 2025
We choose the Cranbrook KOA on our start of our east kootenay camping trip because they go beyond in customer service.From selecting sites as we camp with friends to super friendly staff and of course the clean facilities there make it a great adventure all around.Thanks again Cranbrook KOA for going the extra mile.
Sep 14, 2025
We have stayed at this KOA at St Eugene’s numerous times in the past. We have always enjoyed it and recommended it family a friends to come with us. Our last stay was very disappointing , the maintenance of the campground from grass not being mowed rv sites were covered in weeds garbage bins and cans seem to be full all the time and never washed out. Hopefully there is an improvement next time.
Sep 13, 2025
Great facility and people are very friendly. We enjoyed our stay along with the golf course. Excellent restaurant in the hotel (NuNu). Only negative comment- thought the landscape between sights could use some upgrading.
Sep 13, 2025
We have stayed a few times. This time and last time the grounds were in terriable shape. For the kind of money we had to pay for that site was terriable!!
Sep 13, 2025
beautiful setting and very friendly staff
Sep 13, 2025
Sep 13, 2025
Jul 09, 2026
The Cranbrook/St. Eugene KOA has been our favorite KOA we have ever stayed at during our travels! We recently stayed for 5 nights and had a fantastic time once again. The proximity to Banff is a definite plus for us! The grounds are beautifully maintained with the staff watering the lawn of each site daily. The gravel parking area for cars and campers is nice and level, with each site being well marked with its number to be easily identified. There are also nice wood picnic tables on each site to use, as well as fire pits. The KOA has clear expectations that help the guests and staff keep things beautiful. There are many trash bins around to safely dispose of garbage to keep animals away and keep the grounds clean. With the proximity to the wilderness, the likelihood of encountering animals is high, but by following the rules it reduces the chances. During my recent visit there were signs posted indicating that cougars had been sighted in the area. It was nice to be aware of the enhanced danger so we could stay extra alert. The building on-site is stunning. The bathrooms and showers are amazingly maintained. They are always clean and garbages are regularly emptied. The game room, laundry room, and store are all pristine as well. When at the Cranbrook KOA we always know to expect a clean, pleasant experience. The amenities available being next to the casino are a definite benefit as well. The pool that is available for use by the campground guests is fantastic. The casino is also very nice. The Casino of the Rockies is walking distance and has a nice variety of food and beverages available for purchase at reasonable prices. The city of Cranbrook is fairly close and has just about anything you could need. It is beautiful and very welcoming to visitors. This year the mosquitoes were pretty horrid, but the KOA can hardly be blamed for that! Ha.
- Alyssa Lenz on Google
Jul 09, 2026
This is a beautiful resort ! Very clean… nice bathrooms..laundry room… games room.. playground… outdoor sitting area with bbq and tv . River is close by with a path . Unfortunately a very strong wind storm past through and our tent and screen tent got destroyed… we had to cut the stay short but they refunded 100 percent! So nice. We will definitely recommend this property. Great if you have kids cause there is a pool close by also!
- Lee White on Google
Jul 08, 2026
Beautiful place
- Darly Ramirez on Google