Campground Reviews

Jul 20, 2025
Jul 19, 2025
Our spots needed to be mowed. We play lawn games and it was made difficult with the length of grass. We were disappointed with the price of firewood and the lack of flexibility to burn some of your own. The staffing was pretty minimal. Many times we had to wait up to 30 minutes when the office was closed. All in all the cost was not worth it.
Jul 19, 2025
Great place. Would stay again. Only negative was the dog park. It could use some help. One the positive side all staff were friendly.
Jul 19, 2025
Good location. Office not consistently staffed even during "open" hours. Maintenance of gravel pads and landscaped areas is sub-par, particularly compared to other RV campgrounds in the Fernie, Kimberly and Cranbrook area. This really detracts from the overall impression of the campground.
Jul 19, 2025
Jul 18, 2025
it was quiet, fairly large site not much tree coverage , showers, pool access and overall condition of sites and facilities was great
Jul 18, 2025
Jul 18, 2025
Not sure what’s going on, this campground has always been to KOA standards but not this year. Not enough staff, weeds all over, garbages full, bathrooms dirty, store not open 8am to 8pm as stated. Only saw 2 young girls working and felt bad for them trying to do it all. Very disappointed because we love KOA’s and have been coming to this one since they opened.
Jul 18, 2025
The only complaint we had was that the wi-fi was lousy and we had to phone the help line 5-6 times and we were only there for 4 nights. The wifi needs to be upgraded. The site was great and we were very pleased that it was pet friendly and everyone was good about making sure their pets were on a leash.
Jul 18, 2025
We enjoyed our stay. The staff are helpful. I was in Cranbrook for work and I figured I would give KOA camping a try, it was worth the adventure.
Jul 18, 2025
Jul 18, 2025
Jul 18, 2025
Enjoyed our stay ,staff very pleasant and friendly. Only thing is that your literature states that the office is open 8 to 8 which it isn’t. Was hoping to see someone when we checked out . See you next time .
Jul 18, 2025
Great place to spend a night or two. Awesome amenities, especially if you’re tenting. Electric, canopied picnic table area, clean washrooms and showers, a little store, quiet, an outdoor pool. Great base camp for adventures in the area for a great price.
Jul 18, 2025
Jul 18, 2025
Very disappointed that when we arrived around 6pm, the office was closed. We did not receive WIFI information, Card for the pool or a correct plug for the electrical hookups. Would be fantastic during the summer tourism period if the office was staffed 7am-8 or 9pm like other KOAs we have stayed at.
Jul 17, 2025
The campground was very clean and quiet. The sites are level and large. Located next to a casino which provided a pool & dining.
Jul 17, 2025
We wished that some of the amenities would've been available. The splash pad was broken and the shades for some of the sites were missing. We feel.it should've been noted on the website. Other than that it was great! The bathrooms were private and luxurious compared to other campgrounds. And the resort attached had amazing soup. A door to rv door transport would be a great addition to offer.
Jul 17, 2025
Jul 15, 2025
Overall very nice campground, Excellent shower facilities, staff was friendly and helpful.
Jul 15, 2025
Nice location - stayed 3 times before. The bathrooms/showers have gone down hill. I was disappointed with the cleanliness as it was never cleaned or seemed not to be as I was ttere different times of days. No towels to put on shower floor as before. Garbages were never emptied. Dirty Q tip on floor in same spot all week. Very disappointed. Front desk staff very pleasant and helpful.
Jul 15, 2025
I noticed a few campers that had 3 and 4 dogs on their site and the dogs were never on a leash. a couple of the dogs over the corse of my stay wandered ontoo my site and a couple of other sites unnoticed by their owners. I think the campground staff should enforce the rules to no more than 2 dogs like stated and definitely enforce the leash rule. The cleanliness was fine overall , enjoyed my stay
Jul 14, 2025
Good site, good people, excellent facilities, reasonable pricing and trailer just what we expected. Happy Camper
Jul 14, 2025
Hard to find anyone to help or answer questions. Office hours very spotty.
Jul 14, 2025
Jul 14, 2025
The office/store was closed for hours with no posted return time. They posted a sign saying "we'll be back in a few minutes" and hours went by with the young attendants no where to be seen.
Jul 14, 2025
Wonderful clean campgrounds. The bathrooms are amazing the best we've ever seen. We always stay here. Highly recommended.
Jul 13, 2025
Everything was great
Jul 13, 2025
Very clean, well equipped campground. Would have stayed longer, but fully booked. Our 2nd time there, will be back soon!
Jul 12, 2025
Nice site and amenities. Only issue booked site with gazebo to provide shade (as sites are treeless) only to find only the frame no canopy. No explanation was provided. Check in was great.
Jul 12, 2025
Could use more shade, otherwise all was good.
Jul 12, 2025
All good- some more trees would be nice
Jul 11, 2025
Wonderful staff and a beautiful campground!
Jul 11, 2025
Way too many prickles and weeds
Jul 11, 2025
Sites were great and large enuf for motor home and car, staff was great, pleasant and accommodating. Love it �
Jul 10, 2025
Jul 10, 2025
Very clean, spacious grounds. Swimming at the hotel and spending a few minutes in the hot tubs added extra relaxation we didn’t know we needed. Highly recommend this campsite.
Jul 09, 2025
Great place to stay with good site, facilities and nice staff. Husband wanted to stay longer :)
Jul 09, 2025
When you go camping and everything goes great I love it. �
Jul 09, 2025
Awesome
Jul 09, 2025
Jul 09, 2025
I would rate this a 5, except for the dusty, bumpy road around the office and lack of mature planted trees . The facility is well maintained and staff is great.
Jul 09, 2025
Was good for one night. The interpretive Center was informative but could not have a tour as guide wasn’t in. Overall good.
Jul 09, 2025
Clean and well-maintained campground. We appreciate providing the 3 to 4 prong electrical adapter at check-in. Thanks
Jul 08, 2025
1st timers and our expectations were met or exceeded..will be back Front line staff was top notch friendly and welcoming
Jul 08, 2025
Great staff, clean sites, access to pool.
Jul 08, 2025
Melanie is such a refreshing change from last years experience (last year was fine but a lot of kerfuffle with Richard, who we loved, leaving suddenly). Very happy with our stay, we will be back :)
Jul 08, 2025
beautiful area, cleanest showers I have seen, nice staff at registration
Jul 08, 2025
We booked a two night stayat this site and were very impressed with all the amenities, cleanliness of the site and washrooms and laundry area. Staff is very friendly and accommodating. We also golfed and played at the casino. All in all a great couple of days.
Jul 07, 2025
One of the best KOA’s we have stayed at (and we stay at a lot!). Two previous KOA’s were disappointing, but Cranbrook is clean, open, the bathrooms are amazing! The front desk staff were super friends, and having the hotel and casino available within walking distance was a treat.
May 25, 2026
Great location
- Soultana Biehl on Google
May 19, 2026
Stayed at the koa campsite, very nice! Clean wonderful staff!!
- Cara Bethe on Google
May 09, 2026
We always get great service here. No detail is left unattended to very well run professional, enjoyable campground. We come here on a regular basis for several years. Please keep doing what you're doing
- Carter Nagel on Google