Campground Reviews

Apr 30, 2025
This time was only overnight so didn't explore as much. It has a nice feel to it and facilities are clean.
Apr 29, 2025
Only stayed one night but wish we could spend more time there. It was quiet n well kept. Booking was very pleasant. They made sure we had everything we needed.
Apr 28, 2025
• Fourth time here. • Nice location, casino and hotel on property. • Site was perfectly level. • Spacious sites. • WIFI is okay, they have improved it since my last visit. • I use my Rogers Hot Spot and no issues, plus I can watch my home TV. • They have cable TV, decent selection of channels. • Showers are great, lots of room, clean and lots of hot water. • Manag
Apr 28, 2025
Thé host manager was very, very nice, helpful and kind and made me feel welcome and safe
Apr 28, 2025
Mel very friendly, lovely views washrooms and showers.
Apr 28, 2025
Very pleasant folks that booked us in and very nice facilities
Apr 25, 2025
We love staying at the Cranbrook/St. Eugene KOA. The facility is always very clean and access to the pool and hot tub is so nice.
Apr 17, 2025
Beautiful all around excellent sites wish we could have stayed longer
Apr 15, 2025
All was good, except on Sunday night my wife and I went to the hot tub that evening. They must have shocked the hot tub or something before we entered and didn’t put up signs. I got chlorine burns all on my body and my wife’s bathing suit got bleached. We told front desk of hotel, but maintenance was already gone
Apr 12, 2025
Very clean and well maintained. Very interesting historical site. Hosts were polite and friendly. Washrooms and showers were very clean and roomy
Apr 08, 2025
Staff were incredibly helpful and kind, bath house was super clean and nice, hot tub was amazing! 10/10 would stay here again!
Oct 30, 2024
Great amenities, great service!!!
Oct 26, 2024
For the amount I was paying per month I would have liked to see my grass cut. It didn’t get done until I said something a few times. I would have also liked for the office to be open till the posted time. I don’t get off till everything was closed (5 in the afternoon) including the laundry room. Everything else was great:)
Oct 25, 2024
Fine but not as good as it used to be when Rich was there. When you pay this much to stay the wifi should be consistent and the cable on the right time zone for Cranbrook. We have stayed here a lot so please take comments seriously
Oct 25, 2024
Came in a little late. No staff there. Didn't know had to have a special adapter for power. The ones I had didn't fit. There fore had no power. Froze had no heat. The drain for septic was to far away for the unit Would have to pull unit on to road to empty tank. The cap was so tight couldn't open it. When i told girl at front she just said "sorry" could of rented a tent site for less. Showers ok
Oct 24, 2024
Our stay is always good!
Oct 23, 2024
I thoroughly enjoyed my stay here. Fantastic people and very clean private restrooms. There is also great access to the river.
Oct 21, 2024
Hello there. We have been staying there, since you opened. at the beginning it was good, but it has gone down hill. You pay a Premium to stay there, but the sites are getting worse with all the weeds. When Richard was there, he always greeted us. He would be seen around and talking to people. That was greatly missed this year.
Oct 18, 2024
Everyone at the resort was incredibly helpful and friendly. It was a great experience and our 2nd time here. It’s an annual stop on our trip South from AB. Thank you!
Oct 16, 2024
The main reason for the lower rating is the price and the service from the staff at the front desk.
Oct 14, 2024
Oct 13, 2024
Oct 12, 2024
Could use some trees
Oct 12, 2024
very clean and well laid-out campground. Friendly check-in staff.
Oct 10, 2024
Great run operation.
Oct 09, 2024
Oct 09, 2024
I was very happy with my site , the person working put me in a great location. I was very impressed with the showers and washrooms! I have travelled and stayed in about 30 different campgrounds this summer and these ones were by far the cleanest.
Oct 08, 2024
Fantastic staff and facility!
Oct 07, 2024
Had a great time using pool, steam room, hot tubs. Campground is great as well
Oct 06, 2024
Great park Very clean and Well Kept. Staff most helpful and Friendly. WiFi is good, but a bit get setup with my King system ..... still managed it just fine.
Oct 06, 2024
Oct 05, 2024
Friendly staff and nice facility.
Oct 05, 2024
Oct 04, 2024
Friendly service and very clean bathrooms. I highly recommend!
Oct 03, 2024
Dog park is very poor. Place looks less kept up compared with visits before.
Oct 03, 2024
Booked site online and provided RV type, length and selected site #29 after seeing the photo. Upon arrival I was directed to site #20. RV fitted but no parking space left for truck. I requested another spot and selected site #6. Backed up into spot and found RV sitting on a pool of scattered dog poop! Not just one or two, but over two dozen. Site 7 same issue. Backed into site #5.
Oct 03, 2024
I was only going to stay one night, but stayed on for two- it is so nice. Well maintained, full service sites with new shower & laundry and common rooms. Guests can use the resort pool, hot tub, sauna, steam room, gym facilities, casino and restaurant. Great staff make this place really special. Helpful beyond my expectations when I had trouble disconnecting my water hose from my camper.
Oct 02, 2024
Oct 01, 2024
Oct 01, 2024
Oct 01, 2024
Sep 29, 2024
Very nice place. Access to casino, golf, swimming pool and hot tub. Very friendly staff.
Sep 29, 2024
Sep 29, 2024
Check in was efficient and quick, staff were very knowledgeable, facilities were clean
Sep 29, 2024
Sep 28, 2024
Great people. Very, very clean.
Sep 28, 2024
Great location. Very well kept campground. Great staff.
Sep 27, 2024
We have stayed at St Eugene KOA many times before. This campground never disappoints; it is well managed, it is clean, it is pet friendly. The Rocky Mountain scenery is breathtaking. We have never had a bad experience at this KOA. The litmus test is always about whether we would return. The answer is, yes, definitely, we will return.
Sep 26, 2024
Awesome
Sep 26, 2024
Green, level, easy access site.
Jul 09, 2026
The Cranbrook/St. Eugene KOA has been our favorite KOA we have ever stayed at during our travels! We recently stayed for 5 nights and had a fantastic time once again. The proximity to Banff is a definite plus for us! The grounds are beautifully maintained with the staff watering the lawn of each site daily. The gravel parking area for cars and campers is nice and level, with each site being well marked with its number to be easily identified. There are also nice wood picnic tables on each site to use, as well as fire pits. The KOA has clear expectations that help the guests and staff keep things beautiful. There are many trash bins around to safely dispose of garbage to keep animals away and keep the grounds clean. With the proximity to the wilderness, the likelihood of encountering animals is high, but by following the rules it reduces the chances. During my recent visit there were signs posted indicating that cougars had been sighted in the area. It was nice to be aware of the enhanced danger so we could stay extra alert. The building on-site is stunning. The bathrooms and showers are amazingly maintained. They are always clean and garbages are regularly emptied. The game room, laundry room, and store are all pristine as well. When at the Cranbrook KOA we always know to expect a clean, pleasant experience. The amenities available being next to the casino are a definite benefit as well. The pool that is available for use by the campground guests is fantastic. The casino is also very nice. The Casino of the Rockies is walking distance and has a nice variety of food and beverages available for purchase at reasonable prices. The city of Cranbrook is fairly close and has just about anything you could need. It is beautiful and very welcoming to visitors. This year the mosquitoes were pretty horrid, but the KOA can hardly be blamed for that! Ha.
- Alyssa Lenz on Google
Jul 09, 2026
This is a beautiful resort ! Very clean… nice bathrooms..laundry room… games room.. playground… outdoor sitting area with bbq and tv . River is close by with a path . Unfortunately a very strong wind storm past through and our tent and screen tent got destroyed… we had to cut the stay short but they refunded 100 percent! So nice. We will definitely recommend this property. Great if you have kids cause there is a pool close by also!
- Lee White on Google
Jul 08, 2026
Beautiful place
- Darly Ramirez on Google