Campground Reviews

May 15, 2023
Great customer service, beautiful site!
May 15, 2023
Very friendly and helpful from our first contact at check in. The campground was clean and well kept with beautiful scenery all around us. Will definitely be back!
May 13, 2023
Always a pleasure been at the St Eugene RV park, very clean, quiet and warm reception. would definitely recommend it to any one
May 13, 2023
Great campground very nice bathroom set up and very clean!
May 12, 2023
At check in the gentleman was great even recognized me from previous stays. We were a little disappointed in the condition of the campground seems the weeds have taken over, it was so nice before . Otherwise stay was ok was a little taken back by waiver required to sign
May 12, 2023
Shower and washroom facilities were really clean. Great staff members �
May 12, 2023
May 10, 2023
Reception was excellent, campground and sites were super clean. Will definitely stay here again when in the area.
May 08, 2023
always a pleasure to stay here, great campground, playground, beautiful st mary river, clean washrooms showers, well maintained grounds, great hot tub, casino, golf course, close to bike trails, love staying here
May 07, 2023
I only stayed one night, but was very impressed with the camping facilities, helpful staff, and the amenities offered to guests via the St Eugene resort. As a visitor, I found the site's history truly interesting and educational...and appreciate how it has been preserved/redeveloped.
May 07, 2023
Was having a bit of a frustrating day! Rich made it very much better! He was absolutely terrific. The facilities were well maintained and very clean. Thanks to everyone that contributed.
May 05, 2023
I liked my stay in St Eugene very much. Management bends over backwards to provide great service. Facilities like washrooms, laundry always tidy and clean. One of the best RV Resorts in Western Canada.
May 05, 2023
couldn't be any better , great
May 04, 2023
Very clean well kept , friendly, open and close times were different on the web site than actual �
May 04, 2023
Right from the moment we arrived at the office the staff was awesome. The campground was beautiful and large and very clean. Will definitely stay there again. At Eugene is just pristine.Next time we will bring golf clubs. Casino was a bonus.
May 03, 2023
May 03, 2023
All the guys were super nice and helpful. Nice grounds, quiet. As a solo traveler I felt safe. Bathrooms were very clean and nice.
May 03, 2023
Always good!
May 02, 2023
There was a prescribed burn being done in the adjoining area while we stayed. There were times when the air was dangerously smoky and others were it was just unpleasant. Not that it was their fault but I strongly believe that guests should have been forewarned about what to expect. Very poor planning.
May 02, 2023
The first phone call was the first impression. Knowledgeable staff that had answers if I decided to stay and even had the info entered if I came to look at it. Manager was also extremely helpful. Staff is great. Very clean site. Quiet location. Good value for the time I was there. I would stay again.
May 01, 2023
Richard and the team are always very friendly and helpful and want to make every stay the best it can be. We try to stay here two to three times a year as it is the best stay in the Kootenays.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for you great review. We look forward to having you stay with us again and again. Take care and stay safe.
Apr 30, 2023
The staff were excellent as always at the KOA St Eugene. They are always so accommodating We enjoyed our stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review. We look forward to having you stay with us in the future.
Apr 30, 2023
Our stay was early in the Camping Season so we were wanting to stay at a full service campground. We had a nice spot out of the wind, close to the cleanest and nicest bathrooms I’ve ever seen. We were able to access fresh water, and use the sani-dump, which was helpful for our first trip of the season. Our host Richard was as gracious and friendly as ever. Always a pleasure staying here.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the great review. We look forward to seeing you in the future. We work hard to keep those bathrooms cleaned for everyone.
Apr 28, 2023
Apr 28, 2023
Very accommodating and large clean sites, friendly staff.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the review. Look forward to seeing you soon.
Apr 24, 2023
Apr 24, 2023
Really great people at this site, washrooms and showers very clean and large. Pool and facilities are accessible when you RV camp, which is nice. Only issues are burrs and animal droppings are quite prevalent, and if you have dogs, this can be an issue.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the review. I do apologize about all the animal droppings. The sites were all clean where the guest stay, just not the whole park. We look forward to having you stay with us in the future.
Apr 23, 2023
Apr 23, 2023
We only stayed one night however, was it ever nice to have a shower, toilet and sink all to yourself! The access to the hot pools was a lovely surprise as well! Thank you for a wonderful first night of our camping season!

CAMPGROUND RESPONSE / COMMENTS:

Your very welcome! We work hard to keep our campground cleaned and ready for all guest. We look forward to having you stay with us in the future.
Apr 22, 2023
Beautiful facilities, amazing scenery with the Rocky Mtns and St Marys River right there, awesome staff! Also, great having the restaurant/lounge of the casino right beside campsite. Stop into the lounge for a Marguerita.. you won’t be disappointed�

CAMPGROUND RESPONSE / COMMENTS:

Glad you stayed with us here at the Cranbrook/St Eugene KOA. We look forward to having you stay with us in the future. Thank you for the review.
Apr 21, 2023
Was just traveling through, but such a great park we decided to extend another night. This KOA is what all campgrounds wish they were. Top notch. From the friendliest staff, cleanest shower/washrooms, large level sites.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review. We work hard to keep our customers happy. We look forward to having you stay with us in the future.
Apr 20, 2023
Great as always, we come twice a year

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review. We look forward to having you stay with us again in the future.
Apr 19, 2023
Always friendly and helpful staff. Campground is very clean.

CAMPGROUND RESPONSE / COMMENTS:

The outside staff work hard to keep the campground looking good. The front office staff always takes good care of our guest inside. Thank you for the good review. Look forward to seeing you in the future.
Apr 17, 2023
Apr 17, 2023
Great place have stayed before and will stay again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review. Always making improvements to keep guest coming back. Look forward to having you stay with us again.
Apr 13, 2023
The facilities were fabulous and the management was extremely accommodating. April is a great time to go camping!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your wonderful comments. We all work hard to keep our campground looking good. Look forward to having you stay with us in the future.
Apr 12, 2023
Great time.

CAMPGROUND RESPONSE / COMMENTS:

Glad you had a great time here at the Cranbrook/St Eugene KOA. Look forward to having you stay with us again in the future.
Apr 11, 2023
Very friendly and helpful staff. Clean site. Bathrooms are the best we have ever seen at a campground.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us here at the Cranbrook/St Eugene KOA. We work hard to take care of our guest and keep those washrooms clean. We look forward to having you stay with us in the future.
Apr 11, 2023
This was a great early season start to our camping season. This resort has everything your family needs and the staff are very friendly and accommodating. It is a large campground, but the site is well designed with ample green space between sites with the incredible backdrop of the needles Mtn range. The day pass to the pool/sauna/steam room is well worth the short walk on a daily basis.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us here at the Cranbrook/St Eugene KOA. We look forward to having you stay with us in the future.
Apr 10, 2023
Apr 10, 2023
The support staff are amazing and they will go out of their way to make your stay the best

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review and score. We work very hard to keep our guest happy while they stay here at our campground. Look forward to having you stay with us in the future.
Apr 10, 2023
We had a great time. The KOA staff were friendly and helpful. The shower/laundry building was clean and modern. It was our first KOA experience and we will be returning.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your great review. Everyone here is very friendly and helpful to our guest. We work hard to keep everything cleaned for our guest. We look forward to having you stay with us in the future.
Nov 07, 2022
Nov 01, 2022
We were warmly greeted and Richard went out of his way to see we had what we needed and knew how to use the amenities provided. It was quiet and peaceful . We only stayed one night so did not need some of the amenities but would definitely recommend this to other campers.
Nov 01, 2022
Oct 31, 2022
Nice campground and very relaxing. Well kept and spacious spots.
Oct 28, 2022
Clean, quiet campground with very clean laundry facilities. Store hours great & easily accessed. Stink bugs were an issue & even after a month, we are still finding them inside & outside our motorhome.
Oct 28, 2022
One of our favourite koa. Clean. Great facilities and showers. Beautiful location. The manager is so friendly and kind and accommodating. This is a must stay with the casino golf course and pool. Richard is a great host.
Oct 25, 2022
Oct 24, 2022
Staff is so helpful and friendly. Campground and facilities are very well kept. We always enjoy our stay there.
Oct 30, 2023
I'd love to give a better service rating but the bathrooms were not cleaned from Thursday on our arrival day to Sunday night(which is right now) There's only a few campers here as they close for the winter on Tuesday but the showers, toilets, sinks and floors in the bathrooms just kept getting progressively more dirty. One even had bits of poopy tp on the floor. The view is gorgeous but seems to be a fairly new campground. No mature trees. Sites are very well maintained and spacious.
- Giny Smith on Google
Oct 15, 2023
Fantastic KOA! Clean and spacious showers/toilets, friendly staff and great sites. It may look pretty open and not very private on maps, but the sites are large enough that you don't notice the neighbors. We didn't use the pool at the next door hotel but were offered the use of it included in the camp fee.
- Dan M on Google
Oct 05, 2023
Exceptional service clean place to be will be back
- Vic Iron on Google