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Campground Reviews

Aug 02, 2025
The campground is clean and well maintained. The bathrooms are clean.
Aug 02, 2025
Nice, clean and quiet.
Aug 01, 2025
Awesome host
Aug 01, 2025
Aug 01, 2025
The access to the hotel’s pool was great. Groundskeeping was a little tired and there were lots of thistles amongst the grass. There are no mature trees in the campground so it got to be quite HOT. The splash park was not operational which was a bummer with young kids. The free shower facilities were absolutely fabulous, and the coin laundry was convenient. All in all, a very good stay!
Jul 31, 2025
Its great that we have acces to the facilities of the hotel Great service for a late arrival
Jul 31, 2025
Super friendly and professional staff. Very clean and well maintained and managed. Best RV site we’ve ever stayed at
Jul 31, 2025
Jul 31, 2025
Jul 31, 2025
Wow! Exceptional service!. Lovely girl called to ensure our smooth after hours arrival. She left a highlighted map and a converter plug for our trailer! So organized. The campsite is glorious, not like anything I’ve ever visited. Fabulous shower “suites”, an amazing office with lounge, laundry room, and so many things to do: golf, amazing Numi restaurant, historical centre and river! Loved
Jul 31, 2025
We enjoyed the larger than average sites which allowed privacy. It was very quiet. All campers were respectful regarding noise. Only negative was our site backed onto a pasture. We enjoyed watching the cows, however, the smell was nasty. Sitting outside was unpleasant due to the smell. The smell was noticeable inside camper. This should be communicated to guests.
Jul 31, 2025
I spoke to the KOA manager Melanie about the poor WIFI connection and that we couldn't get any Cable service. Never had this problem in the past and we have stayed at this location for several years. I asked to be moved to another site with the services we were paying for but all the sites were booked. Melanie then told me to call the Telus IT # and 1 hour later no resolution or $ refund period
Jul 30, 2025
We love staying at this campground. This time the staff went above and beyond. My husband had a medical emergency and they extended our stay until we were ready to travel, no questions asked. Thanks for your hospitality!
Jul 30, 2025
The campsite was very clean and well laid out with great signage. The staff were extremely friendly and always giving a wave. If I would say anything negative about the site would be the lack of trees. I will be back.
Jul 29, 2025
The view of the mountains in the morning from our tenting site at 113 was wonderful. The washrooms were a great set up of toilet and shower all in one which made it so comfortable to get ready for the day or bedtime. The option of having access to the pool at the Casino hotel was a nice surprise for us and we made use of the pool. We had a yummy dinner at the casino one eve. KOA staff were A1!
Jul 29, 2025
We loved our stay, especially our sites by the river. Y'all were so friendly and accommodating so thank-you. The only thing missing were trees. Oh say hi to Arthur lol!!
Jul 29, 2025
We love the K.O.A. Campground,we have stayed many times,but we see a decline. The grounds are not kept up,lack of toilet tissue in bathroom,garbage cans in bathroom full in morning.
Jul 29, 2025
Clean well kept campgrounds. Only negative item the sewer connection is so far out of the ground very difficult to have gravity empty sewer tank on our holiday trailer. This works well for large class A with a pump to empty sewer tanks
Jul 29, 2025
The bathrooms/showers were great. I appreciated the private room to shower and they were always clean. The office closed early before we were there to check in so make sure you preorder firewood if checking in late.
Jul 28, 2025
Lovely staff, lovely campsite with good amenities. We had some power issues in the rental trailer, and noticed stock differences between the 2 rental trailers. Should have a trouble-shoot list for power supply problems or a list of what Not to plug-in or not use within the trailer. Should also empty black tanks between rentals.
Jul 28, 2025
Jul 28, 2025
This is a beautiful spot along the river. There is a lot of space for large RVs and motor homes. The bathrooms are impeccable with several shower rooms. A playground and basketball court. We also used the pool hot tub and steam room. Very close to the golf course which was also wonderful. Food at the connected hotel was excellent. Would like to see the gardens at the campground get some care
Jul 28, 2025
Absolutely a lovely stay.
Jul 28, 2025
Great Stay
Jul 27, 2025
Excellent washroom facilities and laundry and enjoyed the use of the pools/hot tubs next door.
Jul 27, 2025
Had a great few days here with the grandkids. Tgey love it �ϋ�
Jul 27, 2025
The sites are always clean and user friendly. I noticed that the washroom/shower facilities were a bit lacking on this visit. Sometimes out of toilet paper and not as clean as our previous visits. Still a nice campground to stay at.
Jul 27, 2025
The staff were amazing and so helpful: The campsite itself was beautiful and well maintained. All amenities were clean and available. We will 100% be back to this spot in the future.
Jul 27, 2025
we love it
Jul 27, 2025
Stay was good. Didn’t sleep much the last two nights because there was a noisy family behind us up all night outside. There should be security at night.
Jul 26, 2025
Very well run! Fantastic job!
Jul 26, 2025
Jul 26, 2025
Very quiet and peaceful, really enjoyed and appreciated the use of the pool and hot tubs. Sites are large enough to fit both 5th wheel and pickup. Close enough to all the different attractions in the area.
Jul 26, 2025
Love the location, nice quiet campground, well maintained, clean large showers. Enjoyed the access to the Pool and hot tubs. We will be back.
Jul 26, 2025
Jul 25, 2025
I came for a golf tournament. My stay was great! The staff was great, the facilities were great. I enjoyed my stay. Great easy sites to maneuver in and out of.
Jul 25, 2025
Was a great stay. Friendly people, very clean campsites. The showers and restrooms emaculate .
Jul 25, 2025
Love the closeness to the golf course and hotel/casino. Wifi was a struggle as well as the cable. Otherwise good stay. Thanks
Jul 24, 2025
We arrived pretty early and there was no problem checking in . The bathrooms and showers are amazing for a campgrounds. Loved the location next to the river.Close to town. I would recommend a stay here in a heartbeat.
Jul 24, 2025
The ground maintenance was surprisingly less that one would expect from a KOA. Lawns and tables needed work
Jul 24, 2025
Wood was wet and to expensive
Jul 23, 2025
Really enjoyed staying there.
Jul 23, 2025
Jul 22, 2025
Jul 22, 2025
We enjoyed the campground. Little pricey for the amenities that we used. Bathrooms were very clean and tidy. Restaurants were also good. Close to everything we wanted to do (mountain biking, swimming, paddle boarding, and museums).
Jul 22, 2025
Thank you very much �
Jul 22, 2025
Jul 21, 2025
Jul 21, 2025
It was unscheduled on our trip but we always enjoy the park.
Jul 21, 2025
Everything was good except for a 4 times we couldn’t find a bathroom with toilet paper and the garbages in them were full
Jul 09, 2026
The Cranbrook/St. Eugene KOA has been our favorite KOA we have ever stayed at during our travels! We recently stayed for 5 nights and had a fantastic time once again. The proximity to Banff is a definite plus for us! The grounds are beautifully maintained with the staff watering the lawn of each site daily. The gravel parking area for cars and campers is nice and level, with each site being well marked with its number to be easily identified. There are also nice wood picnic tables on each site to use, as well as fire pits. The KOA has clear expectations that help the guests and staff keep things beautiful. There are many trash bins around to safely dispose of garbage to keep animals away and keep the grounds clean. With the proximity to the wilderness, the likelihood of encountering animals is high, but by following the rules it reduces the chances. During my recent visit there were signs posted indicating that cougars had been sighted in the area. It was nice to be aware of the enhanced danger so we could stay extra alert. The building on-site is stunning. The bathrooms and showers are amazingly maintained. They are always clean and garbages are regularly emptied. The game room, laundry room, and store are all pristine as well. When at the Cranbrook KOA we always know to expect a clean, pleasant experience. The amenities available being next to the casino are a definite benefit as well. The pool that is available for use by the campground guests is fantastic. The casino is also very nice. The Casino of the Rockies is walking distance and has a nice variety of food and beverages available for purchase at reasonable prices. The city of Cranbrook is fairly close and has just about anything you could need. It is beautiful and very welcoming to visitors. This year the mosquitoes were pretty horrid, but the KOA can hardly be blamed for that! Ha.
- Alyssa Lenz on Google
Jul 09, 2026
This is a beautiful resort ! Very clean… nice bathrooms..laundry room… games room.. playground… outdoor sitting area with bbq and tv . River is close by with a path . Unfortunately a very strong wind storm past through and our tent and screen tent got destroyed… we had to cut the stay short but they refunded 100 percent! So nice. We will definitely recommend this property. Great if you have kids cause there is a pool close by also!
- Lee White on Google
Jul 08, 2026
Beautiful place
- Darly Ramirez on Google