Campground Reviews

Aug 12, 2025
All the facilities were as promised on the site and we were impressed with the cleanliness and friendly staff.
Aug 12, 2025
Aug 12, 2025
Aug 12, 2025
Aug 12, 2025
Aug 11, 2025
We love the KOA location, amenities and staff. We were a bit disappointed in the state of the grass this year. Other than that will be back to enjoy the KOA!
Aug 11, 2025
Would like to see the sites mowed and weeds dealt with
Aug 11, 2025
St. Eugene was very accommodating. Friendly staff. Very clean campground. Will definitely stay again
Aug 11, 2025
The cablevision hookup had no signal. You need to rethink one of your slogans "Kamping is for everyone" The only garbage location is not convenient for many. The only washroom location is not convenient for many. We were expecting a pool, but it was located in the adjoining hotel, which was also not convenient, with a lot of stairs and a long walk difficult for many.
Aug 11, 2025
Aug 11, 2025
Overall good experience. Service was excellent and campground is very nice. The people working in the office did a great job. Only complaints would be the bathrooms and the firewood. Bathrooms got a bit dirty later in the morning. Could maybe be cleaned more often during heavy use. Firewood was awful. Very smoky and sparked a lot. Not a pleasant campfire
Aug 11, 2025
Aug 11, 2025
Very nice staff.
Aug 10, 2025
I think this campground has gone downhill in the last couple of years. The grass is got more weeds than grass flower and tree beds are full of weeds. The Internet service is still very poor. The kids waterpark doesn’t work. The office closes at five, which is too early when check-in is not until three. I have been staying there for the last six years, but I do not think I will return
Aug 10, 2025
Very friendly and efficient staff at the check-in. Lots of amenities and activities to partake in close by, ie casino, pool, golf, hot tub, playground etc. sites are nice and level but unfortunately not at all private due to lack of trees or bushes to separate the sites. Washrooms and showers and laundry are all clean and well maintained. Seemed to have a shortage of firewood when we visited
Aug 10, 2025
This place is excellent, lots of cool things to do, very clean
Aug 10, 2025
Signage on hours is not easily seen, too high on the board. Should be on the door or near the door at eye level. Sharing the pool and relaxation pools was not convenient.
Aug 09, 2025
Aug 09, 2025
The KOA staff is always wonderful and very helpful. The campsite including the washrooms are always clean. We have stayed twice this summer and will be regular visitors each summer.
Aug 09, 2025
We love it here but the grounds aren’t as well kept as it used to be
Aug 09, 2025
Great place to stay Clean camp grounds
Aug 09, 2025
Safe, clean and friendly. Added benefit of a wonderful golf course, restaurants and casino. The resort is steeped in history and provides a great educational opportunity. Great place to stay while enjoying Cranbrook and the surrounding areas.
Aug 08, 2025
Site design is really good, grass areas require maintenance, bathrooms were very good, we had some issues with our check out invoice but is now resolved. Overall we had a pleasant stay.
Aug 08, 2025
Aug 08, 2025
I thoroughly enjoyed my stay - this is a top-notch campground.
Aug 07, 2025
Wi-Fi connectivity not good Issue received email 2 months prior with our site as #49 beside family in 48 Confirmation email week prior site was back in along river Upon arrival we were pull through 29 not by river We were late check in they had closed They did apologize in morning & gave discount when we talked to them Very disappointing as we had to continuously carry food & chairs from 29 to 48
Aug 07, 2025
We stayed there a few years back and it was great. The grounds were kept up even though it was a new camp ground. There were trees planted etc for shade. We were expecting the same quality. This time the weeds over took the grass and what happened to the young trees? It felt like we were camping in a field full of weeds!
Aug 07, 2025
Not well kept has gone down hill since our last stay. Grass not cut very disappointing.
Aug 07, 2025
Nice clean well run campground. Will recommend to others.
Aug 07, 2025
This is always a good spot to stay with our RV. This time it was just a very quick layover enroute to the Prairies. Stayed on fairly short notice in a pull through site. Everything was good. My only constructive criticism is that the lawns were much better kept in past years. Can’t complain otherwise.
Aug 06, 2025
We arrived early as we didn't have far to drive, and the nice girls in the office allowed us to park early as our site was ready. However, I do think that a 3 o'clock check in time is a little late, sometimes we like to arrive early so we have the day to explore the area.
Aug 06, 2025
Spacious gravel rv spots. Very open. Loved the grass walkway all along the river to walk our dog. Nice place to stop over on our way.
Aug 06, 2025
Our stay was most enjoyable. The bathrooms were clean and there was rarely any wait time. My grandkids loved the playground and the use of the pool at the lodge. Melanie and Arthur were the absolute best hosts!!!
Aug 06, 2025
We enjoy the facilities our only complaint is the grass was too long and needed cutting, and I to stomp down the thistles around the utility hook up area so I could hook up without getting stuck by the thistles
Aug 06, 2025
Staff are great, site is well maintained and the location is stunning. We will be back.
Aug 06, 2025
great services, excelent washroom facility
Aug 06, 2025
Relaxing and comfortable
Aug 06, 2025
Great place!
Aug 05, 2025
Nice campground, nice pool and gamesroom, quiet, and clean. Sewer connnection is too tall, making it difficult for proper drainage.
Aug 05, 2025
Aug 05, 2025
wonderful place to stay. Really nice that we can access the casino resort amenities.
Aug 05, 2025
Beautiful campground on the banks of St Mary river and mountain views. Sites are spacious with nice tables and fire pits. Washroom/shower facilities were immaculate. Check in staff was friendly. Great amenities like pool, dog park.
Aug 05, 2025
Good camping, good wifi ,nice to have cable ,Pool attached to hotel was nice. only thing that needs help is the weeds around
Aug 05, 2025
Great campground. Only small downside is that the office closes earlier than desired. As plans change or a later return to the campsite, amenities such as wood were not available due to the office being closed. Even open until 8pm would be sufficient.
Aug 04, 2025
Aug 03, 2025
One of the nicest koa we've stayed in. Clean and grounds excellently maintained. Friendly and accommodating staff and nice wide sites. Would stay again.
Aug 03, 2025
Great booking experience and the hosts are very kind and accommodating
Aug 02, 2025
Very nice facilities and a pleasant stay.
Aug 02, 2025
Aug 02, 2025
Very clean facilities! Friendly staff and great location with many amenities
Jul 09, 2026
The Cranbrook/St. Eugene KOA has been our favorite KOA we have ever stayed at during our travels! We recently stayed for 5 nights and had a fantastic time once again. The proximity to Banff is a definite plus for us! The grounds are beautifully maintained with the staff watering the lawn of each site daily. The gravel parking area for cars and campers is nice and level, with each site being well marked with its number to be easily identified. There are also nice wood picnic tables on each site to use, as well as fire pits. The KOA has clear expectations that help the guests and staff keep things beautiful. There are many trash bins around to safely dispose of garbage to keep animals away and keep the grounds clean. With the proximity to the wilderness, the likelihood of encountering animals is high, but by following the rules it reduces the chances. During my recent visit there were signs posted indicating that cougars had been sighted in the area. It was nice to be aware of the enhanced danger so we could stay extra alert. The building on-site is stunning. The bathrooms and showers are amazingly maintained. They are always clean and garbages are regularly emptied. The game room, laundry room, and store are all pristine as well. When at the Cranbrook KOA we always know to expect a clean, pleasant experience. The amenities available being next to the casino are a definite benefit as well. The pool that is available for use by the campground guests is fantastic. The casino is also very nice. The Casino of the Rockies is walking distance and has a nice variety of food and beverages available for purchase at reasonable prices. The city of Cranbrook is fairly close and has just about anything you could need. It is beautiful and very welcoming to visitors. This year the mosquitoes were pretty horrid, but the KOA can hardly be blamed for that! Ha.
- Alyssa Lenz on Google
Jul 09, 2026
This is a beautiful resort ! Very clean… nice bathrooms..laundry room… games room.. playground… outdoor sitting area with bbq and tv . River is close by with a path . Unfortunately a very strong wind storm past through and our tent and screen tent got destroyed… we had to cut the stay short but they refunded 100 percent! So nice. We will definitely recommend this property. Great if you have kids cause there is a pool close by also!
- Lee White on Google
Jul 08, 2026
Beautiful place
- Darly Ramirez on Google