General Campground Information

Things to know ahead of your stay

Check-in time for campsites is any time after 1 pm, and check-in time for rental units is any time after 3 pm.  Check-out time for all guests is by 11 am.  
If you want to come in early, please call ahead the morning of your stay and we can keep you updated if your site is ready to go. There will be a $10 early check-in fee.

All visitors should check in with the office prior to navigating the campground and pay a nominal fee to cover the use of our facilities. Our office/store/registration area is open from 8 am to 8 pm in-season.
Our pool hours are from 10 am to 1 hour before office close (Memorial Day Weekend through Labor Day Weekend).

We allow a maximum of 4 adults per tent site

No (sleeping) tents are allowed on our RV sites - No exceptions. We are happy to give you a discount on a nearby tent site. 

As a family campground, we do ask that all guests take note of our quiet hours from 10 pm to 8 am. 

Please help us save our trees. The Department of Natural Resources restricts a guest from bringing in firewood from outside a 20-mile radius of the campground. Firewood is available for purchase in the campground store. Please no lumber, or treated wood, to be used as firewood.  Any outside firewood must stay in your truck or storage in the camper.  We very much appreciate your cooperation in helping us keep our trees alive, and keep our air free of noxious smoke caused by treated lumber.

Guests

As a family owned campground we understand that you want to have guests come visit you at our campground and we are more than happy to have them.
  • To better serve all those at the camp with us, we are now charging a $5/person fee to all those 5 years old to 59 years young. 
  • All guests must check in to the campground office and get a wrist band. 
  • Parking is very limited, and we may ask you to move your car, or to park in the street. Please do not park in front of the office, playground or pool, as we are not responsible for any accidents that may occur from wide turning RVs in those areas. 
  • Guests must be off the campground by 10 pm to help keep noise and traffic levels down after hours. 

We appreciate your understanding in this matter.

Cancellation Policy

Our cancellation policy is in line with KOAs national policy.If you need to cancel your reservation, you must call the campground before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. Not calling to cancel/no show will result in forfeiture of the entire deposit. RV & Tent Sites: 48 hours cancellation notice is required. Please notify the KOA you have your reservation with by 4 p.m., two days before your scheduled arrival.Camping Cabins: 7 days cancellation notice required. Please notify the KOA you have your reservation with by 4 p.m., seven days prior to your scheduled arrival.Deluxe Cabins & Unique Accommodations: 7 days cancellation notice required. Please notify the KOA you have your reservation with by 4 p.m., seven days prior to your scheduled arrival.Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.Holidays and special events may have special deposit and/or cancellation requirements. Special conditions may apply during high-demand periods and special events.

Important notice for tenters

We allow four adults, max six people per tenting site. Two tents max per site, but please note the campsites might not be able to accommodate two large tents.
One vehicle per tent site is allowed; we may not be able to accommodate more vehicles on a site.
Please call if you have any questions!

Campground Wi-Fi

We do offer free limited wi-fi throughout the campground HOWEVER, we have limited speeds due to lack of providers in the area and or the occupancy of the campground. WIFI cannot be guaranteed, nor will it support streaming, video calls, or other high bandwidth uses. We apologize fo this inconvenience. If you are coming to our campground and need to do work, please bring a personal hotspot. We have been working with providers to bring better data speeds at a reasonable cost as to not pass that cost onto guests. We really appreciate your patience in this matter.

Golf Carts

All parts of the campground are easily walkable. Please no golf carts unless pre approved due to mobility issues.

Extra Cars

Are you bringing an extra vehicle beyond your tow vehicle or tow-behind car? We have very limited parking but offer it at $10 per car if the vehicle does not fit on your site.

Rates

Rates are dependent on the days of your stay. Please fill out the dates on your screen, and pick your site type and fill in any additional info (type of vehicle, number of people) and it will give you your nightly and total amount for a stay!

Site Requests

Due to high demand all requests for a site number (pending availability) can be done for $20 per stay, per site.

Cabin Rentals

Please note that cabin rentals are for guests 21 years age and older. 
Thank you for your consideration.

Quiet Hours

Quiet hours start promptly at 10:00 pm. Security patrols throughout the night to ensure everyone has a safe and fun time!
Let us know if you have any questions or concerns.

Cable TV

Due to our recent upgrade to high definition with our cable channels, some older TVs (Tube TVs) are not compatible and may require a converter. Sorry for the inconvenience.

Pet Policy and Service Animals

Pets: Your animal friends are welcome at the Wisconsin Dells KOA Holiday. We ask that you comply with the KOA official National Pet Policy. We ask that you not bring any animal known to exhibit aggressive or protective behavior. We ask, PLEASE do not leave your pet(s) unattended at anytime and they must be on a 6 foot, or shorter, lead whenever the animal is outside the owner's trailer, vehicle, cabin or motorhome (we highly suggest not using a retractable leash).  Pet(s) that incessantly bark day or night are not permitted. Pets are only allowed inside designated "Pet Friendly" buildings. You are required to pick up after your animal friends. Violators of any of these policies may be asked to exit our campground.

Service Animals: Prior to confirming your booking (with your service animal) please let us know the following:
•Is your Service Animal required because of a disability?
•What work or task has your Service Animal been trained to perform?
•Please note ESA/emotional assistance animals are not considered a service animal under the ADA and will be subject to the same fees/restrictions that any pet is during your stay. 
https://adata.org/guide/service-animals-and-emotional-support-animals
•You are responsible at all times for your Assistance Animal's behavior. While we reasonably expect that your specialty Assistance Animal is well-trained, should any damage occur, you are responsible for the cost of any cleaning, repairs or replacements.

Off-season office/registration hours

Please note that during our off-season period (before Memorial Day and after Labor Day) our front desk and phone lines are manned from 8am to 11am and from 4pm to 7pm. Messages can be left on our answering machine for when we return to the office. Also, reservations can be made online at KOA.com. Incoming reservations that arrive during our "closed" period can find the site assignment in our Night Registration box located outside the front office.

Smoking

Smoking is permitted at your site only, absolutely no smoking at the pool or in any of the buildings or within 50' of a building entrance, including the pavilion. 
Please help us keep our campground clean and dispose of any cigarette butts properly.
Please note:  Marijuana use is illegal in Wisconsin.  We are a family friendly campground and will ask anyone smoking marijuana outside of their camper or in any public place to leave the campground without a refund.

Meet Your Hosts

Welcome!

Brandon joined the Spencer family in 2021 at their Sioux Falls KOA location and soon became an invaluable employee. We are happy to have him as our newest manager in Wisconsin Dells.