Sutherlin / Umpqua Valley KOA Holiday General Information

Cancellation Policy:If you need to cancel your reservation, please call the campground before the deadlines below to receive a refund of your deposit, less a $20 administrative cancellation fee. Text and email notifications of cancellations will not be accepted. Cancellation Deadlines:

• RV & Tent Sites: You must give 7 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., seven days before your scheduled arrival.
  
• Lodging & Accommodations: You must give 14 days cancellation notice. Call the KOA you made your reservation with by 4 p.m., fourteen days before your scheduled arrival.
  

 For guests booking accommodations in California, a full refund will be given for reservations canceled within 24 hours of booking, provided the arrival date is at least 72 hours after the time of booking. Cancellation Details:

• Reservations made after these deadlines require nonrefundable deposits.
  
• Cancellations made after the deadlines will result in forfeiture of the full deposit.
  
• No refunds are given due to the discomforts of nature, including no-shows and early checkouts.
  
• No refunds are given on or after the arrival date.
  
• Refunds will be processed using the original credit/debit card, with no exceptions.
  
• The cancellation policy may be amended during a Regional/National travel disruption.
  
• Holidays and special events may have unique deposit and/or cancellation requirements. Please check with your selected KOA for details.
  

Office, Store & Clubhouse hours vary depending on season.
Laundry: 24 hours
Restroom and showers are open 24 hours with code access.

If you have a reservation and the office is closed, the night registration area will have your info on it (inside the big green building). In the morning, following your arrival, please stop into the office to complete your check-in. If you do not have a reservation and the office is closed, the night registration area will include a list of available sites for the night. Select a site and use the envelope to register for a site. You can then drop the envelope in the slot in the night registration area.

All sites require a deposit of your first nights stay upon booking. 
Tent and Unique Accommodation sites: An ID with a credit or debit card of the same name will be required to book the site. No checks accepted.

Limit of 6 people per RV and tent sites.
Limit of 6 people per Unique Accommodations site. 
2 guests and 1 vehicle are included in the rate of the site. All additional guests and vehicles will be an additional $3 per person per day and $5 per vehicle per day.

Maximum stay is 6 days with 30 days in between.

Check in: 12:00pm Check out: 11:00am
A late check out fee will be applied to all late checkouts.

Pets must be on a leash at all times except at Kamp K9 pet parks.  Pets may never be left unattended outside of an RV. You must clean up after your pet or fees will be issued. Pets are not allowed in pool areas, bathrooms, laundry room and the store. (except for ADA service dogs).  You are responsible for your pet at all times.

These facilities are for registered guests or paid visitors ONLY.  Please help us keep our restrooms/showers clean by leaving them as you would like to find them.

Propane and dump stations are open during store hours and are subject to a fee. Please check with store office during office hours.

All visitors must register with the front office when entering the park.

10:00pm - 8:00am

Enforced 5 MPH

Please keep your site and campground clean. There are multiple dumpsters around the campground for your convenience.

You deserve an adventure!

First, thank you for considering staying at our KOA RV Park. My wife, Danielle, and I are the owners of the Park. Many people ask me how I ended up owning the park. I grew up in Douglas County and graduated from Douglas High School (barely) in 1987. Back then, as I am sure a few of you can remember, Drive-In Movie theaters were not only still around they were thriving. In Douglas County, we had three Drive-In Movie theaters - the Starlight near Winston, the Pine Cone Drive-In in Roseburg, and the Cloverleaf Drive-In (now the KOA Sutherlin/Umpqua Valley RV Park). I saw countless movies at these locations. The last movie I can recall seeing at the Cloverleaf was Smokey and the Bandit. Fast forward 30 years and I had an opportunity to buy the park, which had long since stopped operating as a Drive-In Movie theater having been converted to an RV park. I not only bought the park in 2006, I turned the Drive-In Movie theater back on by installing a digital projector and an FM transmitter. We are proud to say that today we are one of only a handful of Drive-In theaters still operating in the United States. Licensed by the motion picture association, we now show movies almost every weekend (depending on the weather) and during the summer months, we show movies four nights a week. Yes, you can stay at the movies! We are looking forward to having you stay with us!