Reno KOA at Boomtown Reviews

Campground Reviews

Aug 09, 2020
Aug 09, 2020
Aug 09, 2020
Spots are to close together. The park can use a fresher. The picnic table needs a new paint job. More trees would be better.
Aug 09, 2020
No curbside check-in. Check in was quick and employee was friendly. We are traveling by self-contained trailer because my spouse is immunocompromised and we know two people have died from COVID. We will stay here again to make our way across the country safely but will call ahead to arrange curbside check in.
Aug 09, 2020
Friendly and helpful staff. Facilities and grounds very clean and neatly kept. Thank you for a nice experience.
Aug 09, 2020
We have stayed at this campground for years and used to enjoy it. The campground has gone way down hill. The once green grass in the sites is mostly dead. There is litter and dog feces everywhere. Many campers are now full timers and their sites are a mess with personal belongings. We stayed for 2 or 3 hours and then packed up and left. We won’t be back. This place does not meet the KOA standard
Aug 09, 2020
Very nice staff. Facility a bit run down and sights are very tight.
Aug 09, 2020
Stayed 2 days, site was very clean on arrival, not quite level but close. good electrical(30 amp for me), WI FI almost non functional. Seems to be a trend with the KOA system and they are typically the most expensive at $50 a day. The corporation needs to step up and force their parks to upgrade the service to match their premium prices. I got very tired of staff say they had wi-fi but it "sucked"
Aug 08, 2020
Aug 08, 2020
Great stay as always!
Aug 07, 2020
Our stay was very nice overall. We asked to extend our stay by two nights and were met with our wish granted. There were a few noisy neighbors early in the morning (99 leaving at 5:30 on 8/05 and a late night noisy arrival (97 on 8/03 then again on 04 when people complained that our car (truck) was in their way - it was not. A suggestion is that our table needs to be sanded and painted.�
Aug 07, 2020
Aug 07, 2020
We were placed in a site, back in along the back fence. The staff was very nice in the office, but the site was horrible ! Unkempt, weeds, tall dead stalks of some plant, the sites next to us were permanent RVers & pretty messy! Barely enough room to sit outside at all !! Will not return or recommend anyone to stay here either, all this for $47.00 a night.
Aug 06, 2020
Aug 06, 2020
Aug 06, 2020
Aug 04, 2020
Very friendly check in, clean park.
Aug 04, 2020
RV Pad was extremely sloped for a paved pad.
Aug 04, 2020
Aug 04, 2020
Your website registration allowed me to select 'Automobile' as my vehicle, accepted my payment without error. I was never hassled by staff until Monday morning, reading in the back of my Chevy Blazer, when a rude woman rolled up, hollered, "You're not registered here, you can't sleep in your car, you have to leave!" I got out, told her I am registered, she accused me of lying before I offered rct
Aug 03, 2020
Aug 03, 2020
Had a pull thru patio site..With this covid 19 going on, it was a very relaxing time. Pool was open, but closed at 6:00 pm...the staff was very professional..going back at the end of the month..
Aug 03, 2020
Aug 03, 2020
Although it is a quiet park, it is very run down. Weeds , dead grass. The people that are extended stays have trash and junk around their sites. Felt like a trailer park and not a RV park.
Aug 03, 2020
Bathrooms dirty. Store items non existent very low inventory. Customer service not great. Will not return here.
Aug 03, 2020
Nice clean and well kept park.
Aug 03, 2020
Nice place and well maintained. Was a bit disappointed that the pool closed so early.
Aug 03, 2020
Aug 02, 2020
Spot was short. No place to park our truck.
Aug 02, 2020
Lady at the front desk could be nicer when asking us to wear our masks. I know we need to have them but after a long drive we do forget. And when someone demands us to get your mask on it’s rude. If I hadn’t already paid I would have found somewhere else to spend my money.
Aug 02, 2020
Spent two nights, everything was great and no traffic noise ! Peaceful and quite.
Aug 02, 2020
Aug 01, 2020
My stay was absolutely wonderful and peaceful. Customer service was great and helpful when I needed a lift to the upper parking lot to pick up my car.
Aug 01, 2020
Too many people live there. Trashy looking.
Aug 01, 2020
I would like to see more pet playgrounds, at each end, wouild be nice
Aug 01, 2020
Pool closed to early. No playground. No shuttle to Boomtown.
Jul 31, 2020
We stayed 7-28-20 we were in D94 our power went out at 11pm we called and they sent out a young man who new nothing and couldn't do anything he called your maintenance man but he would not come out that night . I need power for my clap therefore we left at 2am very power customer relations
Jul 31, 2020
The bathrooms were old, and cheap and very dirty, it’s like they don’t care! It’s just a place to park and go! Nothing to talk about.
Jul 31, 2020
We only stayed one night but it was fine. We didn’t use any facilities. Spaces were decent size for our 35’ fifth wheel and truck. Staff was pleasant and informative. We would stay again.
Jul 31, 2020
No grass at our rv site. site small, no place to set outside in a lawn chair.
Jul 30, 2020
Staff were friendly but the grounds, our site, and restrooms were dirty. We left our two night stay early.
Jul 30, 2020
Small spaces very little room for tow vehicle. All gravel.
Jul 30, 2020
Jul 29, 2020
Jul 29, 2020
Jul 29, 2020
We had a quiet and safe experience.
Jul 29, 2020
Polite, quick and professional check-in. Site a bit tight and the neighboring septic was releasing odors. Otherwise, it was as good as many other KOAs.
Jul 29, 2020
Jul 28, 2020
Very pleased to see they are adhering to Covid-19 safety guidelines..
Jul 28, 2020
Showers/bathrooms were filthy. The spot we had above the river was littered with trash all along the fence line. Disgusting.
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