Rapid City / Black Hills KOA Reviews

Due to unforeseen circumstances, the pool is closed for repairs. Thanks for your understanding.

Campground Reviews

Aug 21, 2019
Aug 21, 2019
This is a very well-maintained RV Park. The bathrooms are clean and the desk people were nice and helpful.
Aug 21, 2019
Great place, great people! Pool out of order, major problem, provided passes for a swim park, about 2 miles away, serve b-fast every morning, more than far prices, activity every evening! Excellent location for MT Rushmore, Reptile center, Bear Country, and downtown RC, plan to spend a week there every summer, foreseeable future...
Aug 21, 2019
Aug 21, 2019
Aug 21, 2019
It was too noisy couldn't get to sleep two nights in a row because of all the noisy campers nobody did anything about it I had to call the police to get them to quiet down at 2:30 in the morning one of the other campers was outraged can I call the police on them threw a cigarette butts at my RV all those names was very removable night couldn't sleep at all couldn't wait to get out of there
Aug 21, 2019
Very clean restrooms. Nice space allotted between campers. Great store.
Aug 21, 2019
Aug 21, 2019
Always a great experience!!
Aug 21, 2019
No WiFi connection
Aug 21, 2019
Very helpful and customer service focused staff. Sites are close together, but have shaded picnic tables to compensate for the lack of trees.
Aug 20, 2019
Well when we got there, we were told that the pool didn’t work and we could cancel with no penalty! But we didn’t know if we could get another place. Would have like to of known ahead of time. Asked for a refund on Dates August 12-16 but they told us no because of bike week. Bike week was over on August 11. It would be great if you would refund me the money from August 12-16.
Aug 20, 2019
We had a large grassy site, great tor the dog. Received satellite service from our site. They have a lot of activities and will cook breakfast.
Aug 20, 2019
Nice sites, clean and friendly staff.
Aug 20, 2019
Aug 20, 2019
Your greed is showing. We arrived at 11:45 AM, check in is at 1:00 PM, they wanted to add a $5.00 early check in fee. This was not disclosed on the web page or my confirmation. Then they tried to add the card to the total & told me I added it with my reservation. After showing my confirmation, they did remove it with attitude. Unless this is made right, we will not stay at KOA again.
Aug 20, 2019
Problem with internet. Mud hole after the rain storm. Pool was closed and we were not informed it would be closed when we booked.
Aug 20, 2019
I thought it was overpriced to begin with. It was our only choice at the moment. The spot we had was on the end and it was small. No trees. The bathroom/showers/laundry was nice, however they were only down to two dryers because the big one was "down". The pool was also "down". The staff was nice, although I see why they have to charge so much to stay there... They have a LOT of staff!
Aug 19, 2019
Great
Aug 19, 2019
We look forward to swimming after a long day of traveling and were disappointed that the pool was not open.
Aug 19, 2019
Aug 19, 2019
Aug 19, 2019
Great place to stay. Very clean and organized with customer service at a high. Thanks.
Aug 19, 2019
Pool is out of service and notice was not provided in advance of our stay. During our time at the KOA the hot tub also broke down. Management was not willing to provide any concession or refund for the inconvenience.
Aug 19, 2019
facilities seemed pretty basic, met my needs.
Aug 19, 2019
wonderful time - quiet - staff really helpful
Aug 19, 2019
We love rapid koa, but sucked there was no pool and still got charged full price. I think we should get a refund of some money as the kids were so excited and we not told, had to find out after getting there.
Aug 19, 2019
This camper comment has been removed by KOA due to profanity.
Aug 19, 2019
Aug 19, 2019
We were in site 98 and we were very dissatisfied about how all the tents are crammed in that small grass area. One family had 3 huge tents in 2 small camp sites and took up half our area . We were there 3 nights.
Aug 19, 2019
Very nice. Had a great stay
Aug 19, 2019
Everting was great clean well taken care of and a friendly staff
Aug 19, 2019
AWESOME... the office called to let us know it was raining, when we were gone.. they even went and closed the "windows" in our tent... Our beds got wet, and we had to dry the bedding, but it would have been MUCH worse if they hadn't done that for us.... The pool was closed for repair, and that wasn't popular for the family, but it was almost too cool for swimming, anyway. Thanks KOA team! Loretta
Aug 19, 2019
Aug 19, 2019
Close to a race track, (loud Friday night). Little kids screaming on a playground after dark. Bathrooms and shower, were outstanding. Employees great.
Aug 18, 2019
Nice camping. Just a bummer that the pool was closed.
Aug 18, 2019
We booked our stay well in advance of our arrival. There was no mention of the pool being closed and we did not find out in time to make a change. While it is close to all the attractions in Rapid City, we were traveling with our grandkids and we were very disappointed in not being able to use the pool. Also, the roads were in terrible shape, many pot holes.
Aug 18, 2019
Great sight nice people
Aug 18, 2019
Very nice facilities and services were good. We enjoyed the time there , the pool that we expected to enjoy was out of service. Sure wish we knew that prior to booking, other campgrounds were available with a pool . Rental car had bad brakes on the front and was not cleaned up from the last renter. We still had a good time but will call ahead next time.
Aug 18, 2019
EVERYONE WAS VERY FRIENDLY AND CARLA WENT OUT OF HER WAY TO HELP MAKE SURE EVERYTHING WAS OKAY ������ GREAT STAY AS ALWAYS.
Aug 18, 2019
Adequate for an overnight stay. Site could use a bit of leveling/grading for drainage purposes. Young man at front desk could use better courtesy skills.
Aug 17, 2019
It was very nice stay. Grandson loved the breakfast. Clean. Friendly staff. Game room a little outdated and some machines were broken. And was bummed the pool did not work.
Aug 17, 2019
We really enjoyed our stay in the 1 bedroom cabins. Very clean, and the staff was top notch. Super friendly and went out of their way to be helpful. Would definitely stay again.
Aug 17, 2019
Wish i was told the pool was down before i checked in not after. Front desk where very unfriendly.
Aug 17, 2019
Aug 17, 2019
Great place
Aug 17, 2019
I gave it a 4 star not because of the friendly staff, they were great. The camp itself was very good but I feel that as much rain that come through the area, the driveways and pads could use more gravel so you don't have to walk in the mud. Other than that, the stay was great. Tahank you Rapid City, will stay with you again.
Aug 17, 2019
Aug 16, 2019
Pancake breakfast very good. Need to move syrup bottles off the tables because of the bees and flies. Thanks for all the extra you provide.
Aug 16, 2019
We stayed for 5 days and our site was a dirt strip. It rained very hard 3 days and we were stuck in a mud pit. Stepping out of our trailer was nothing but mud. They need to either put down gravel on all sites and roads or asphalt them. Others around us suffered too. There are better maintained campgrounds up the road about 10 miles. Their pool was also broken till next year.
Aug 22, 2019
Very nice staff. I even received a pancake in the shape of a rose while eating breakfast. Nice and clean.
- Beverly Hutton on Google
Aug 16, 2019
We enjoyed our stay here. The staff was friendly at all hours. Everything was very clean. The all you can eat pancake breakfast was great, and they even did fun pancake creations for our kids. Great playground. The pool was broken, but we didn't mind. Cabins were clean and comfortable.
- Stephen Pickering on Google
Aug 15, 2019
Marvelous place to stay. Clean and nice employees.
- Jean Johnson on Google