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Campground Reviews

Jul 22, 2024
Not enough space to explain why I will never return to this KOA and recommend that everyone else avoid it unless you are willing to put up with the cranky, condescending woman in the office when you check in. If you want details on my experience, check out my review on Google.
Jul 21, 2024
The KOA in Palmer, Alaska illegally towed my truck and travel trailer without giving me 48 hour notice. I left my credit card on file to charge me for any additional nights required. I told the KOA on July 19 I was coming to pick up my vehicles in the evening. They refused to stop tow truck when there was still time to cancel. Tow company said had they know ai was coming they would not have towed

CAMPGROUND RESPONSE / COMMENTS:

We apologize for the inconvenience. Your unit was left unattended without response to our contact attempts, which required us to follow our policy and remove it. Please contact us directly to discuss the issue further. Thank you for your understanding.
Jul 21, 2024
Of the many campgrounds we used in Alaska this trip, this facility is the best we stayed. Very nice facility.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review. We are happy we made your stay wonderful. We look forward to seeing you all soon!
Jul 20, 2024
Nice park. Roomy quiet & clean!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review, we hope to exceed your expectations on your next stay!
Jul 20, 2024
Palmer/Anchorage KOA staff were very helpful. RV sites are well-maintained and pleasant to use.

CAMPGROUND RESPONSE / COMMENTS:

We strive to make everyone's stay a great one with our newly added Palmer KOA! Hope to see you all again!
Jul 19, 2024
Jul 19, 2024
The campground is great. It was disappointing, however, when their propane tank wouldn’t work.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. Feedback like yours is important to us to make sure everyone's stay is a great one!
Jul 19, 2024
Wonderful staff, very clean bathrooms and shower area, clean grounds and just a delightful stay. Will be back.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the 5 and 10 scores! We cant wait to see you all again this wonderful summer season!
Jul 18, 2024
Most of the washers in the laundry room were broken and the WiFi was nonexistent-performance was unusable. In the plus side, showers were clean and water was hot
Jul 17, 2024
Jul 17, 2024
I showed up 1 hour & 15 minutes before check in time. I asked if my site was available, the answer was yes”but it will cost you $20 to check in now”. I asked why and was told I might plug in and use electricity. Really!! It was a rainy nasty day but We had to go sit at a Walmart & wait the 75 minutes. Also the laundry had 4 of the 7 washers out of order.
Jul 17, 2024
Great place to stay! The convenience store is great.

CAMPGROUND RESPONSE / COMMENTS:

Hope your summer is a great one! Thank you for your review, we hope to see you again!
Jul 16, 2024
Jul 16, 2024
Jul 16, 2024
Two night stay Staff was very friendly and helpful Bathrooms were clean and in good shape. Would definitely stay again !

CAMPGROUND RESPONSE / COMMENTS:

We are so happy to have made your stay a great one. Are staff are more thank excited to have you stay again!
Jul 15, 2024
Very nice. To bad it was so wet
Jul 15, 2024
Well since you asked...first of all I was not happy with being assigned to a tent site for my 25' travel trailer. It was obvious that the men's washroom did not get cleaned for two days. The broken washers and dryers in the laundry were disappointing. Has potential but I would check it out in person beforehand should I ever visit the Palmer area again.
Jul 14, 2024
It was a good location for us based on what we wanted to do in the area. It was convenient to the highway but not that noisy. The campground appears to be upgrading itself. Would prefer corn hole to the horse shoes.
Jul 14, 2024
Nice grass and open areas.
Jul 13, 2024
Great site , great staff.
Jul 13, 2024
They messed up several times on my original booking and then when we got to the KOA the site information was on the door so we proceeded to park when we were treated with a sketchy looking person who was living in a tore up old camper and his site was not very nice. Guess he’s a full timer. Then the next day we got a call when that said we had to go we didn’t have you down for tonight. Rude r
Jul 13, 2024
Convenient to what we needed to accomplish in Wasilla
Jul 12, 2024
Had all the facilities you need and clean. Staff were very nice. You can tell they are in middle of upgrading but overall still a great site.
Jul 12, 2024
Jul 11, 2024
Jul 11, 2024
Jul 10, 2024
Jul 10, 2024
Great location. Clean. Staff was very friendly and accommodating. If you’re looking for someplace to camp while you explore the area, this place is perfect!
Jul 10, 2024
Jul 10, 2024
Quite nice park with grass between sites. Clean restrooms and laundry. Close to grocery and other stores to restock.

CAMPGROUND RESPONSE / COMMENTS:

We are conveniently located between palmer and Wasilla, just off the highway tucked away from all the Hussle of town.
Jul 09, 2024
Jul 09, 2024
Still in process of becoming a KOA campground. Everything was fine with site. Need to replace old signage and clean up a little more. But a very nice stay
Jul 09, 2024
Great park! Bathroom/showers immaculate. We got the last space and it had no water hookup, which we knew ahead. They had 3 potable water stations and a dump station so we had problem at all. We will stay there again!
Jul 08, 2024
Excellent staff and convenient to Alaska Route 3 (Parks Hwy)
Jul 08, 2024
Too expensive, no sewer hookup. $80? And no sewer?
Jul 08, 2024
vert efficient and easy checkin. friendly and helpful staff.

CAMPGROUND RESPONSE / COMMENTS:

We appreciate you taking time to give us a review! we hope you are enjoying the rest of this summer season, and look forward to seeing you again!
Jul 08, 2024
Would be better if the site had full hookups. My site only had electric.

CAMPGROUND RESPONSE / COMMENTS:

when booking at our park the earlier the better to make sure you get one of our many full hook up sites! we hope next time we can accommodate you with a full hook up site.
Jul 07, 2024
Jul 07, 2024
Our family of 4 rented a cabin at this KOA. When we arrived we found that this cabin had double bed and no other bed. Went to front desk and were issued 2 camping cots. Lady at the front desk was very accommodating. I felt like this should have been spelled out in the cabin description. Stayed at many KOA’s in the past, always multiple beds in a cabin that sleeps 4. Heads up when renting a cabin

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review. as we are still making updates to the park we take notes on reviews like this one of updates we may need to do before Others. we appreciate your feedback.
Jul 07, 2024
Clean bathrooms hot showers. Campground neat, clean and spaces are spacious. Center pavilion great for rainy days

CAMPGROUND RESPONSE / COMMENTS:

its reviews like yours that make us so excited to work here! we enjoyed having you stay with us and look forward to your next visit.
Jul 06, 2024
But a deluxe patio site. This park does not have that deluxe patio site. Could not get Wi-Fi to work either. Men’s bathroom shower house was extremely hot all the time.
Jul 04, 2024
Stayed there several times. We like that they keep it up so well. Jerry

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review! Our staff work extra hard to keep everything clean and ready to go for our guest. We look forward to seeing you again!
Jul 03, 2024
Stay was nice until a neighbor pulled in and made lots of noise late at night. First night, they washed their RV making loud noises when water hit the sides of the RV. I emailed mgmt and they talked to them. Not sure what they were told, 2nd night, they sat at their picnic table with 3 other people and talked past 11pm. Their picnic table was right outside our RV, closer to our RV than theirs.
Jul 03, 2024
Jul 01, 2024
Very Clean facilities and very friendly staff. Really enjoyed our stay.

CAMPGROUND RESPONSE / COMMENTS:

We appreciate the great review. We enjoyed having you camp at Palmer KOA and are looking forward to seeing you again.
Jul 01, 2024
Nice place. Will stay again and again

CAMPGROUND RESPONSE / COMMENTS:

we are thrilled we had your stay a great one!! see you in the future!
Jun 30, 2024
The sewer connection was broken and difficult to work with. It would be nice if you started recycling and you need another dumpster toward the back of the property.
Jun 30, 2024
Having read other reviews we were not sure what to expect, but the translation to KOA has undoubtedly brought some good changes. We would stay there again.
Jun 30, 2024
Great staff great showers and laundry would definitely stay again!
Jun 29, 2024
the folks that run this place are the nicest people we have had the pleasure to deal with.
Sep 16, 2024
This is one of the nicest KOAs I have camped at. I read some really negative reviews of this place before it became a KOA, but clearly whoever purchased it for the KOA franchise has made some very nice improvements. We camped on site 26. The electric pedestal was in good working order. The bathrooms were recently tastefully updated and the showers were clean. The laundry room was also clean and the staff was attentive to an issue with one washing machine. The staff were friendly and very helpful. They offer a dump station and propane as well as a large covered pavilion (which allows campers to be outside but under cover on the many rainy days Alaska has).The location is near the highway and was a bit noisy, but the flip side of location is that it is very convenient to Palmer and Wasilla and is great for folks who want to get on the road to another destination without driving through a lot of traffic lights in town. It is also very near a hospital, should an emergent situation arise. I highly recommend this KOA for upholding the standards we expect in a KOA.
- Amy Heflin on Google
Aug 13, 2024
Stayed for 3 weeks and would definitely stay there again. The park is very nicely maintained. The showers, bathrooms, and laundry are very clean!! Lots of grass for the fur babies & a nice play area for the kiddos. The Koa workers are always out working and making improvements . Thanks , Ginger, James & Allison and the lady that drives the tractor like she stole it!! ( sorry! Didn't get her name but she did a great job ) for making our stay pleasant!!!
- Tamara Spaans on Google
Jul 20, 2024
We spent the night here on our way back to Anchorage. It was a nice RV park.
- Keenan Rains on Google