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RV Reviews

Jul 27, 2023
One of the nicest KOAs we've ever stayed in. Sites are large and well spaced, with grass and lots of room. The utilities worked well. The whole place is immaculate. They've done some nice landscaping. We did not use the bathrooms, but the registration area was new and clean, and the staff was very friendly and helpful. Great place!
Jul 27, 2023
Very nice campground and facilities. Upkeep on grounds could be a little better.
Jul 26, 2023
We stay at St. Eugene as it is the perfect spot. We like to just take our truck & visit friends in Trail. We leave our trailer behind. We wlso like to golf at St. Eugene & play a bit at the casino.
Jul 26, 2023
Enjoy ourselves very relaxing we’ll be back
Jul 26, 2023
Very clean and great staff, it was great would like to see some trees planted
Jul 26, 2023
By far one of the nicest KOA’s we’ve been to.
Jul 26, 2023
It was great, nice clean facility.
Jul 26, 2023
We were there during a wildfire and because of that we had a fire ban which meant no bonfires. Other than that it was great. Nice facility, we got laundry done and grandson enjoyed the play ground.
Jul 25, 2023
BEST CAMPGROUND WE HAVE EVER BEEN TO! The difference was the staff- the camp host was so friendly and informative. You could tell he loves his job and is so proud of the campground. The facilities were so clean and everything was in great shape- obviously from the hard working staff. I didn't pass a staff member who didn't greet me. The pool facilities, games room and play areas were great!
Jul 25, 2023
Other than the smoke (no one’s fault of course) we had a wonderful time. The campground was so well maintained and had everything we needed with the added bonus of the hotel amenities. We can’t wait to come back again. �
Jul 25, 2023
Jul 24, 2023
THIS CAMPGROUND IS IMPECCABLY MAINTAINED WITH VERY FRIENDLY STAFF
Jul 24, 2023
Jul 24, 2023
Nice clean organized resort , employees are good to speak to helpful & polite , the manager Richard is great to deal with an asset to your resort , goes over and above the call of duty to help your stay be great. A true pleasure to stay at KOA st Eugene , well done to all!
Jul 24, 2023
It was really pretty. We enjoyed being able to use the pool at the resort as it was so hot. My issue was that I paid extra for a “river front” site and the site had absolutely no view of the river at all. The only possible access was walking through big weeds, bushes, etc, and with the mosquitoes that wasn’t going to happen . I would have booked a lesser $$ site that actually had nicer views
Jul 23, 2023
Staff were excellent and vert accommodating. Bathrooms and showers were amazing and very clean. Lots to do here!
Jul 23, 2023
Just excellent campground. Large grassy sites, great staff and beautiful condition. 10/10
Jul 23, 2023
Large sites and relatively close to Cranbrook when one needs something. Apparently Canada has restrictions on weed killer, so the landscaping is atrocious, but the facilities are exceptionally well maintained and the staff is very helpful. I don't expect I'll recommend it to my friends for two reasons. It's way off the beaten path for Americans and it's quite expensive.
Jul 23, 2023
Richard and staff always friendly and accommodating. Clean washrooms, private showers, good sized dog run. Will definitely be back!
Jul 23, 2023
Great rv sites, well maintained. Laundry facility is very Clean with good machines. Richard the manager is very knowledgeable and accommodates your requests. All the staff is very friendly. Will definitely stay there again.
Jul 23, 2023
Jul 22, 2023
The site was well managed and well kept- the only issue might be the intermittent or lack of wifi
Jul 22, 2023
Except for the fire nearby, we had a great time meeting up with family. I know the fire was out of your control. Rather than enjoying cooking and eating out during our stay, we went into Cranbrook for most of our meals.
Jul 22, 2023
The owners/staff are incredibly friendly and helpful. They gave us a 50 amp adaptor to use while there at no charge. The campsite is very clean and the grounds well cared for. Due to smoke we didn't use the pool, hot tub or other facilities but we'll definitely be going back when we can enjoy the outdoors.
Jul 21, 2023
We (and our family who were with us) really enjoyed our stay in your campground. The amenities couldn't be better. it is just such a shame that the wildfire happened---especially for the residents of the area concerned---it put a damper on the enjoyment for sure. But, I am sure we will be back soon. Our well wishes go out to the people affected by the fire.
Jul 21, 2023
Jul 21, 2023
Good staff. Very accommodating. Grounds in great shape. I was surprised that your 50 amp sites did not have 30 or 15 amp connections. Smoke was bad the last night. Hope the fire gets under control quickly
Jul 21, 2023
Great campground. Check in error places us in the wrong spot. Map location was marked incorrectly. Other camper was impacted and we agreed there wasn’t an issue for either of is. Morning desk staff member made me feel like we were deliberately cheating and in a spot better than we should be in. He was making an issue as we and the other camper were leaving! Not cool!
Jul 21, 2023
Great place
Jul 21, 2023
The camping experience was excellent even in the smoke! Highly recommended!
Jul 20, 2023
Richard is a wonderful gentleman. When the fire happened he was very concerned about the health of my wife as she has asthma. The park is very well maintained and clean, with courteous staff. A 4 thumbs � �
Jul 20, 2023
Jul 20, 2023
Great facilities. Easy hookups, level sites, great bathrooms, clean laundry, nice pool, access to restaurant, golf course and casino. What more could you ask for? Maybe a few shade trees would make it absolutely perfect. We would definitely stay here again. One of the nicest campgrounds in America, and we’ve stayed at hundreds.
Jul 19, 2023
This is a beautifully maintained KOA park nestled in a valley at the foot of the Kootenay Rockies. It is adjacent to a resort with a lodge, three restaurants, spa, casino, and golf course. Post-covid the resort has cut back on it's amenities but this is still a beautiful place to stay and enjoy the environment.
Jul 19, 2023
Fantastic park! Great attention to guest experience. All the staff were great and went out of their way to ensure we had a great stay. Park was very clean and well maintained. We will be back again for sure!
Jul 19, 2023
Love it every time we come here! This was our 6th year of coming here!
Jul 19, 2023
Jul 19, 2023
Jul 19, 2023
Great camp with lots of activities
Jul 18, 2023
Best managed RV park that we have stayed in in the last 40 years of camping. Richard went above and beyond to help us when our tow vehicle broke down.
Jul 18, 2023
It’s a little hard to find but this is a really nice campground. It’s new so the trees are still growing but there are play areas for the kids and a nice walking area for the dogs. You have access to the nice pool and restaurants at the resort, so it makes for a very nice stay.
Jul 18, 2023
The host was extremely nice. He went out of his way to point everything out to us.
Jul 18, 2023
Very clean bathrooms and we'll maintained property. Friendly & helpful staff. Not a lot of shade, but I understand it's a relatively new campground with young trees
Jul 18, 2023
Nice sites, close to the city so easy access. Bathrooms are spotless, did not use any other amenities this trip, but did walk by pool. While the pool looked great, there is NO shade anywhere and I saw no umbrellas either.
Jul 17, 2023
This was a great campground. One request. Please let people know on your map and directions about "The Dirt Road" (Ranch/Mission Road) Don't follow your Google map directions. Again the staff and grounds were awesome. Very pet friendly Rich was wonderful Cody could not have been nicer. Chris was great and helpful. Laundry was excellent.
Jul 17, 2023
The only redeeming factor about this camp, in our opinion (we are KOA members and have experienced KOA across the US), is the location. It is just 10-15 from Cranbrook and a variety of lakes, parks and trails. The camp access and throughways are filled with deep potholes. The water service turned off completely & without notice, too many people were using it, and KOA didn't care enough to respond.
Jul 17, 2023
Richard at the KOA was a very hard working man,our complaint is the 30 amp power we paid to have,no they had 2-15 amp breakers which any electrician will tell you is not the same as 1-30 amp breaker,we were told only 24-26amps available,so there were certain appliances we could not use while our air conditioner was on,never had any problems anywhere else we stayed with 30amp service,otherwise good
Jul 17, 2023
Jul 17, 2023
Great service, well maintained washrooms, golfing great, friendly staff -
Jul 17, 2023
Way more money nightly than any other KOA. No trees, very open
Oct 30, 2023
I'd love to give a better service rating but the bathrooms were not cleaned from Thursday on our arrival day to Sunday night(which is right now) There's only a few campers here as they close for the winter on Tuesday but the showers, toilets, sinks and floors in the bathrooms just kept getting progressively more dirty. One even had bits of poopy tp on the floor. The view is gorgeous but seems to be a fairly new campground. No mature trees. Sites are very well maintained and spacious.
- Giny Smith on Google
Oct 15, 2023
Fantastic KOA! Clean and spacious showers/toilets, friendly staff and great sites. It may look pretty open and not very private on maps, but the sites are large enough that you don't notice the neighbors. We didn't use the pool at the next door hotel but were offered the use of it included in the camp fee.
- Dan M on Google
Oct 05, 2023
Exceptional service clean place to be will be back
- Vic Iron on Google