Campground Reviews

May 02, 2023
The first phone call was the first impression. Knowledgeable staff that had answers if I decided to stay and even had the info entered if I came to look at it. Manager was also extremely helpful. Staff is great. Very clean site. Quiet location. Good value for the time I was there. I would stay again.
May 01, 2023
Richard and the team are always very friendly and helpful and want to make every stay the best it can be. We try to stay here two to three times a year as it is the best stay in the Kootenays.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for you great review. We look forward to having you stay with us again and again. Take care and stay safe.
Apr 30, 2023
The staff were excellent as always at the KOA St Eugene. They are always so accommodating We enjoyed our stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review. We look forward to having you stay with us in the future.
Apr 30, 2023
Our stay was early in the Camping Season so we were wanting to stay at a full service campground. We had a nice spot out of the wind, close to the cleanest and nicest bathrooms I’ve ever seen. We were able to access fresh water, and use the sani-dump, which was helpful for our first trip of the season. Our host Richard was as gracious and friendly as ever. Always a pleasure staying here.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the great review. We look forward to seeing you in the future. We work hard to keep those bathrooms cleaned for everyone.
Apr 28, 2023
Apr 28, 2023
Very accommodating and large clean sites, friendly staff.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the review. Look forward to seeing you soon.
Apr 24, 2023
Apr 24, 2023
Really great people at this site, washrooms and showers very clean and large. Pool and facilities are accessible when you RV camp, which is nice. Only issues are burrs and animal droppings are quite prevalent, and if you have dogs, this can be an issue.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the review. I do apologize about all the animal droppings. The sites were all clean where the guest stay, just not the whole park. We look forward to having you stay with us in the future.
Apr 23, 2023
Apr 23, 2023
We only stayed one night however, was it ever nice to have a shower, toilet and sink all to yourself! The access to the hot pools was a lovely surprise as well! Thank you for a wonderful first night of our camping season!

CAMPGROUND RESPONSE / COMMENTS:

Your very welcome! We work hard to keep our campground cleaned and ready for all guest. We look forward to having you stay with us in the future.
Apr 22, 2023
Beautiful facilities, amazing scenery with the Rocky Mtns and St Marys River right there, awesome staff! Also, great having the restaurant/lounge of the casino right beside campsite. Stop into the lounge for a Marguerita.. you won’t be disappointed�

CAMPGROUND RESPONSE / COMMENTS:

Glad you stayed with us here at the Cranbrook/St Eugene KOA. We look forward to having you stay with us in the future. Thank you for the review.
Apr 21, 2023
Was just traveling through, but such a great park we decided to extend another night. This KOA is what all campgrounds wish they were. Top notch. From the friendliest staff, cleanest shower/washrooms, large level sites.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review. We work hard to keep our customers happy. We look forward to having you stay with us in the future.
Apr 20, 2023
Great as always, we come twice a year

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review. We look forward to having you stay with us again in the future.
Apr 19, 2023
Always friendly and helpful staff. Campground is very clean.

CAMPGROUND RESPONSE / COMMENTS:

The outside staff work hard to keep the campground looking good. The front office staff always takes good care of our guest inside. Thank you for the good review. Look forward to seeing you in the future.
Apr 17, 2023
Apr 17, 2023
Great place have stayed before and will stay again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your review. Always making improvements to keep guest coming back. Look forward to having you stay with us again.
Apr 13, 2023
The facilities were fabulous and the management was extremely accommodating. April is a great time to go camping!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your wonderful comments. We all work hard to keep our campground looking good. Look forward to having you stay with us in the future.
Apr 12, 2023
Great time.

CAMPGROUND RESPONSE / COMMENTS:

Glad you had a great time here at the Cranbrook/St Eugene KOA. Look forward to having you stay with us again in the future.
Apr 11, 2023
Very friendly and helpful staff. Clean site. Bathrooms are the best we have ever seen at a campground.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us here at the Cranbrook/St Eugene KOA. We work hard to take care of our guest and keep those washrooms clean. We look forward to having you stay with us in the future.
Apr 11, 2023
This was a great early season start to our camping season. This resort has everything your family needs and the staff are very friendly and accommodating. It is a large campground, but the site is well designed with ample green space between sites with the incredible backdrop of the needles Mtn range. The day pass to the pool/sauna/steam room is well worth the short walk on a daily basis.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us here at the Cranbrook/St Eugene KOA. We look forward to having you stay with us in the future.
Apr 10, 2023
Apr 10, 2023
The support staff are amazing and they will go out of their way to make your stay the best

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the great review and score. We work very hard to keep our guest happy while they stay here at our campground. Look forward to having you stay with us in the future.
Apr 10, 2023
We had a great time. The KOA staff were friendly and helpful. The shower/laundry building was clean and modern. It was our first KOA experience and we will be returning.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your great review. Everyone here is very friendly and helpful to our guest. We work hard to keep everything cleaned for our guest. We look forward to having you stay with us in the future.
Nov 07, 2022
Nov 01, 2022
We were warmly greeted and Richard went out of his way to see we had what we needed and knew how to use the amenities provided. It was quiet and peaceful . We only stayed one night so did not need some of the amenities but would definitely recommend this to other campers.
Nov 01, 2022
Oct 31, 2022
Nice campground and very relaxing. Well kept and spacious spots.
Oct 28, 2022
Clean, quiet campground with very clean laundry facilities. Store hours great & easily accessed. Stink bugs were an issue & even after a month, we are still finding them inside & outside our motorhome.
Oct 28, 2022
One of our favourite koa. Clean. Great facilities and showers. Beautiful location. The manager is so friendly and kind and accommodating. This is a must stay with the casino golf course and pool. Richard is a great host.
Oct 25, 2022
Oct 24, 2022
Staff is so helpful and friendly. Campground and facilities are very well kept. We always enjoy our stay there.
Oct 23, 2022
Great staff, clean facilities.
Oct 23, 2022
Very nice quiet area. Manager is excellent!!
Oct 22, 2022
Right on the St. Mary’s River !!! It’s a beautiful campground super clean awesome to bring your dogs �� it’s right by the casino resort and golfing.
Oct 21, 2022
Amazing facilities! Spent our first night in our brand new trailer there. Try relaxing! Our dogs loved the dog park!! We will definitely return.
Oct 21, 2022
Very nice park excellent place to stay when wanting to ride the Northstar rail trail Nicest bathrooms in a Rv park that we have ever seen.
Oct 20, 2022
Low season rates were nice. Great friendly staff.
Oct 12, 2022
The camping area was super clean, the staff were very friendly. All in all, Richard runs a very nice rv park and campground. I would stay again for sure.
Oct 12, 2022
Great RV Park. Large roomy sites and great scenery. The Manager, Richard is wonderful. Always enjoy staying here.
Oct 12, 2022
Oct 12, 2022
We had stayed at St Eugene some years ago before it was transformed into the beautiful park that it is today. Even though we were just a overnight guest traveling home we had a excellent but short stay. The manager (Rick) was perhaps the Best Camp Host we have ever dealt with in our travels and the overall appearance and cleanliness of the facilities I’d say are absolutely first class.
Oct 11, 2022
Oct 11, 2022
The Manager Richard went above and beyond to help us enjoy our weekend! Beautifully kept campground!!
Oct 11, 2022
Very friendly and quiet they took very good care of us bathrooms are great will be back next year
Oct 11, 2022
Very nice new KOA will good space between spots and a very rare separate parking in each spot. Very nice picnic tables on concrete pads. Easy walk to the casino and pool/hot tubs. We should have brought the golf clubs. Quick drive into Cranbrook and hiking trails everywhere.
Oct 11, 2022
Oct 11, 2022
Ein KOA der sich wirklich sehen lassen kann. Freundliche und zuvorkommende Mitarbeiter, sauberer Platz, super saubere Sanitäanlagen und tolle Stellplätze mit Firepit. Wir können diesen Platz sehr gerne weiterempfehlen.
Oct 10, 2022
Wish we could have have stayed longer. The washrooms are very clean and the staff were extremely helpful and polite.
Oct 10, 2022
Very nice and clean park
Oct 10, 2022
Great RV park. Washroom/shower facilities very clean and very large. Staff very helpful, also really appreciated the shuttle service to/from the golf course. Very clean campground, all services for all sites. Excellent location next to river grassy areas with picnic tables for each site.
Oct 30, 2023
I'd love to give a better service rating but the bathrooms were not cleaned from Thursday on our arrival day to Sunday night(which is right now) There's only a few campers here as they close for the winter on Tuesday but the showers, toilets, sinks and floors in the bathrooms just kept getting progressively more dirty. One even had bits of poopy tp on the floor. The view is gorgeous but seems to be a fairly new campground. No mature trees. Sites are very well maintained and spacious.
- Giny Smith on Google
Oct 15, 2023
Fantastic KOA! Clean and spacious showers/toilets, friendly staff and great sites. It may look pretty open and not very private on maps, but the sites are large enough that you don't notice the neighbors. We didn't use the pool at the next door hotel but were offered the use of it included in the camp fee.
- Dan M on Google
Oct 05, 2023
Exceptional service clean place to be will be back
- Vic Iron on Google