Benson awarded for World-Class Guest Service 2026!

Benson awarded for World-Class Guest Service 2026!

The KOA World Class Guest Service Award is a prestigious honor for campgrounds that consistently deliver outstanding guest experiences, as measured by a Net Promotor Score (NPS), and it plays a key role in KOA's commitment to excellence in outdoor hospitality.

Guest Loyalty - High NPS scores correlate with repeat business and positive word of mouth.

Brand Leadership - Recognized campgrounds set benchmarks for quality and consistency across the KOA network.

Industry Benchmarking - These awards help KOA and its partners track and improve performance in the outdoor hospitality sector.

Benson KOA currently holds an NPS of 81! Congratulations to the Benson KOA for an outstanding job!


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