Augusta / Gardiner KOA

Open May 1 - October 10

Reserve: 800-562-1496

Info: 207-582-5086

Email

30 Mallard Drive

Richmond, ME 04357

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Accommodations, Cabins

Check-in: 2:00 pm, Check-out: 11:00 am

RV Sites, Tent Sites

Check-in: 2:00 pm, Check-out: 12:00 pm

Camper Rating 4.5 out of 5

Based on 795 Reviews

RV Reviews

Aug 24, 2016
This KOA IS great fun so much for everyone to do but most importantly they cater yo what the kids like. Owners and staff are great.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us! We seem to have more campers who are older who travel just as the two people and aren't very interested in activities but when we do have active families we try to give everyone a little something to do. We love smiling faces!! Happy Memories are PRICELESS !!!
Aug 22, 2016
Aug 22, 2016
Aug 22, 2016
Lovely host, sites very nice large and level. Quiet location with pool but with free passes to lovely community lake to swim!
Aug 22, 2016
Wonderful "gem" so close to home. Super glad we stayed.

CAMPGROUND RESPONSE / COMMENTS:

Don't be such strangers, we're looking forward to having you back with us!
Aug 20, 2016
Very nice campground. Only complaint would be they are a little too strict on their visitor policy especially when senior citizens are the visitors.
Aug 20, 2016
After a hard day's driving its nice to be greeted warmly instead of briskly. Take a minute to greet your guests..

CAMPGROUND RESPONSE / COMMENTS:

We do take extra steps to welcome our guests that have made a prior reservation with us and show up at / after check in time. As a walk-in off the road showing up before check in time that makes it more difficult because we are using the time between check out-check in to properly prep for guests.
Aug 19, 2016
This is my first complaint about a KOA. The Campground is nice, but Management is rude and policy driven. Recommend the owners and staff take some customer care training.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us. We advise at check in that there is a fee for visitors. And that we are strict about speeding in our park. I am sorry that made your visit unpleasant. safe travels.
Aug 19, 2016
Great to work with had RV problem and recommend someone that was great we had to stay extra days. Mountain Road RV is great also if needed

CAMPGROUND RESPONSE / COMMENTS:

We know what it is like to have the unenforceable happen to your RV while traveling,and always try to treat our campers how we would like to be treated when we stay at a campground.We ourselves appreciate comfort & safety measures & believe that all campers should have etiquette & follow the rules.
Aug 18, 2016
The cleanest campground bathroom ever!! The grounds also nice and Henry our escort made us feel welcome and right at home!
Aug 16, 2016
Unlevel sites on the side of a hill and $10 charge to checkin at noon,not at 2
Aug 16, 2016
Loved your campground. It is one of the nicer ones we've stayed. Love all the trees.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for choosing us and for the kind words! We like the trees ourselves as well, just wish we knew how to have them change in color and just stay on the trees rater then falling off!
Aug 16, 2016
We were traveling with frinds and the lady in the office when we booked took time to get us as close together as possible, we were very pleased with the entire staff and found this KOA main tainted beautifully.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for appreciating what we do for our campers and even more so for planning your trip ahead of time so we could do our best to make everyone you were traveling with as comfortable as possible. Hope to see you guys back with us again next year!
Aug 13, 2016
Our entire family had a terrific time at the Augusta - Gardiner KOA. Dave so great with the kids during the planned activities. Ours are hard to keep entertained and he tuckered them out. It gave us a chance to have a few adult moments.
Aug 13, 2016
We enjoy your stay, very clean campground. Very friendly staff .
Aug 13, 2016
Such a nice place we chose to extend our stay!
Aug 13, 2016
Everything was ok - except the $5 (per hour) fee for arriving early - never had that before.

CAMPGROUND RESPONSE / COMMENTS:

We've had early/late check in fees for 3 years, it is on the home page of our website, all who call us to book are asked if they will be arriving between check in time 2 pm and the closing time of the office on their date of arrival, if they are not we remind them of the per hr late/early fees.
Aug 13, 2016
We had a water & electric site for just one night at this KOA, it was a great find. The entire staff as well as the owners provided us with wonderful hospitality.

CAMPGROUND RESPONSE / COMMENTS:

Although you were just traveling though and we were a stop on your journey. We appreciate that you chose to stay with us and that you were terrific campers!
Aug 13, 2016
This KOA is located in such a great location for travelers, having our name on the board when we pulled in was such a nice touch.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us!
Aug 12, 2016
staff was extremely rude. only KOA that ever charged me for checking in early. Anywhere else is better

CAMPGROUND RESPONSE / COMMENTS:

Sorry you were unhappy with our early check in policy. We use the time between check out and in to clean sites, make repairs etc. We staff to take care of those needs. We are happy to try and accommodate early arrivals when possible.
Aug 12, 2016
Very nice. One nite stay.
Aug 10, 2016
We had to come in late and a late charge for a guy driving a golf cart 10 ft to show us our site and parking it in he way while we tried to hook up is CRAZY!

CAMPGROUND RESPONSE / COMMENTS:

We have staff available after hours to guide folks to their site and make sure they have everything they need. We also want to make sure that our existing guests are not disturbed by folks trying to find their site and set up after hours. We understand there are sometimes unavoidable delays.
Aug 10, 2016
Aug 09, 2016
The staff and site were superb. The staff was very friendly and helpful.
Aug 08, 2016
For us this KOA is a very convenient location. The owner (Henry) was extremely nice and helpful. The wife could use a lesson in customer service and friendliness.
Aug 08, 2016
Very clean
Aug 08, 2016
Great staff very friendly and helped us when we needed help putting up our tent. Great place to stay and quiet.
Aug 08, 2016
loved the walking trails and the dog park, super friendly at check in, and the welcome bag and our names on the board outside made us feel very welcomed :)
Aug 08, 2016
Amazone..Great
Aug 08, 2016
Mostly spent 2 nights there as we had things to do during the day. Nice level site and a great place to walk our dogs. Managers courteous.
Aug 08, 2016
Great staff, beautiful park. I would suggest a trash bin at the exit. Would save a long walk to the office before departure.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us! We do pick up trash left at the end of your site each morning and I apologize if we didn't advise you of that.
Aug 07, 2016
very nice place & well kept ~~owner & staff very friendly & helpfull
Aug 07, 2016
Great people.
Aug 06, 2016
Excellent 1 month stay! Site 33. All staff, including owners very helpful and courteous! Many trees. NO cable, unable to use satellite. Pad was level where motorhome parked, however,the patio area was on a significant slope. Otherwise, very pleased with our stay!

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much for being with us.
Aug 03, 2016
Quiet and comphy thanks everyone!👍
Aug 03, 2016
sites are very small,

CAMPGROUND RESPONSE / COMMENTS:

This site is 66' long, 25' wide stone & gravel and a 15' green space beyond that. I wish I could add a photo as this is not a small site. We're always willing to move folks to a site they like better if available. Booking early and requesting what you like is always helpful! Thanks
Aug 02, 2016
We loved the cabin with the 3/4 bath, it was do perfect for us aND so clean. Thanks for a great stay!
Aug 01, 2016
Aug 01, 2016
Excellent family campground. Everyone was very friendly and helpful. Sites well maintained bathrooms and showers clean and comfortable great camp store. The pool was very nice and the granddaughter loves the playground. We will definitely be back!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us!
Aug 01, 2016
Excellent as always,looking forward to our next visit as we will be bringing a whole lot of family with us. It will be a good time for sure.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for being with us again! We will be having the "Rideout" Open disc golf tournament scheduled for your next visit on the 12th! September!
Aug 01, 2016
We stayed only 1 night service good, clean but the price is high.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us! Rates are available 24/7 on our website. Enter what type of camping you would like get and accurate estimate. Off season rates begin after Labor Day as well which in our opinion offers some of the best camping weather! Walk-In rates are higher then with prior reservation.
Aug 01, 2016
I was here with my RV Group, I had never stayed here before. The park is beautiful and all of the staff were so accommodating.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad that your group stayed with us, we hope that you will come and visit us again sometime.
Jul 30, 2016
Jul 29, 2016
Very helpful owner and friendly staff, quiet camping, clean pool and laundry. Lots to keep you busy at this Kampground (pool, disc golf, mini golf, store, activities).
Jul 28, 2016
Lots of amenities, we got there late but had to leave early so did not use them. Friendly owners and staff.
Jul 28, 2016
Toilet, shower was clean. Wi-Fi was weak. I could use CP at very low speed, but iPhone did not work at all.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for being with us. Our Wi-Fi is typically very good and we are happy to try and assist if anyone is having an issue. With Apple Products it usually needs a setting change.
Jul 27, 2016
Very friendly staff.Nice pool and mini golf.
Jul 24, 2016
Stayed several nights at the park. Everyone was friendly and helpful. Would stay again at this park in a heartbeat!
Jul 16, 2016
Jul 16, 2016
Campground was nice for a three day stay. Somewhat hilly, especially taking trash to dumpster

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us and your constructive comments! We do pick up trash that is placed at the end of your site in the morning as well but we may have failed to tell you that. Thanks again.
 

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