Augusta / Gardiner KOA

30 Mallard Drive

Richmond, ME 04357

Reserve: 800-562-1496

Info: 207-582-5086

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Camper Rating
4.5 out of 5
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Campground Reviews

Aug 25, 2015
Aug 25, 2015
The people at KOA, including owners Henry & Patti, Dave and Tina, etc. are all like family and are super people! If campers come in being friendly and nice then that's what you get in return. For the people that go in with bad attitudes and think they can do what they want, I think that this family at our KOA does a great job at keeping the rest of it's campers safe, and doing the right thing.

CAMPGROUND RESPONSE / COMMENTS:

You guys are great! You get what we are doing having our business being a family oriented park that has policies for everyone's safety & comfort. We respect and appreciate campers like you who come here with the proper camping etiquette, rather then showing up with bad attitudes.
Aug 25, 2015
and the Sunday was very very good ... ha,ha,ha and all the employees and¸THE DIRECTION WERE VERY LOVELY,PROBALY TO NEXT YEAR,the 3 quebec friends

CAMPGROUND RESPONSE / COMMENTS:

We always look forward to seeing you guys, you are so much fun, and very sweet people!
Aug 24, 2015
The staff was very friendly and nice
Aug 24, 2015
Very well maintained. Level sites. Very friendly staff. Well stocked store. Nice attention to detail.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for from our entire staff for noticing. And Thank You, for being one of our valued campers !
Aug 24, 2015
Very friendly and courteous. Would definitely stay there again.
Aug 23, 2015
I booked late in the evening (for the same night). Mike the owner answered the phone and helped me. He gave me a site and because I was arriving after 10 pm he allowed me to pay in the morning. All the staff were very pleasant. Would definitely return.
Aug 22, 2015
I had such a relaxing experience at your KOA. The staff is friendly and the camp ground is perfect for a night of relaxation and quiet. This is the place to go. I will definitely be back.
Aug 21, 2015
Perfect overnight on my way north to Canada! Efficient, clean, very helpful, and met all our needs! I was hoping this would be lakeside with a view!
Aug 20, 2015
Had a great stay. The grounds and restrooms were clean. Loved the pool.Loved the presence of the escort. He was available all day for any questions or concerns I had. The only reason I scored the campground one notch below perfect is the fact that there is no direct access to the pond.
Aug 20, 2015
Aug 19, 2015
Aug 18, 2015
Clean clean clean. Very impressed with the cleanliness of the place. Found our spot a little on the small side. Other than that would stay there again.
Aug 18, 2015
THanks for another great KOA stay. The owners and staff are the tops. The rules at this KOA are really no different then others we appreciate that they enforce them for our safety.
Aug 18, 2015
We had a good time, very friendly staff.
Aug 18, 2015
Enjoyed both stays. Wife was impressed as this was her first stay at a KOA.

CAMPGROUND RESPONSE / COMMENTS:

We hope you'll make future plans to be with us again!
Aug 17, 2015
Staff was very helpful and friendly. There were several activities for the kids and it is a very clean campground.
Aug 17, 2015
We really like this KOA. Were just staying for one night but will plan on staying longer for our next visit, everyone was so hospitable.
Aug 17, 2015
One of the nicest campgrounds I've ever stayed at. Only drawback was the distance from I 90 but there it was well worth the trip.

CAMPGROUND RESPONSE / COMMENTS:

Our entire staff thanks you for your kind words. The TEAM here takes pride in the fact that we try to offer every camper the best camping experience possible.
Aug 17, 2015
This was our first experience at a KOA campground. The owners seemed very pleasant and the facility was clean. However the staff that worked in various areas of the campground were very rude with several people in our party (adults and children). I will not recommend this campground to any of my friends or family and will not be going back anytime soon. We were very disappointed!

CAMPGROUND RESPONSE / COMMENTS:

As the owner this is the first hearing that there could have been an issue to constitute this. If there is an issue that our staff need to be coached on how to better deal with an issue it is always best to know at the time of occurrence rather then finding out via a survey after you have left.
Aug 16, 2015
Clean, friendly, helpful
Aug 16, 2015
The cabin was nice and clean. But there wasnt much room outside. Privacy was poor. The lady at the desk was a bit rude.
Aug 16, 2015
Patti and Henry are the most friendly, helpful, kind and gracious people!!! Their staff is, of course, aclones of Patti and Henry! We enjoyed our stay at their awesome facility more than I can say. We had the best site (not going to say which one either). At least perfect for us! Wonderful, wonderful good time. Such a good time we had. Indeed, working on a plan to return nex year. God willi

CAMPGROUND RESPONSE / COMMENTS:

All of our staff and even some of our campers are missing the two of you. We hope to get to stop in to visit but if we don't we can't wait to have you back with us!
Aug 15, 2015
We enjoyed the location very much--one of the nicest KOAs that we have stayed in.
Aug 15, 2015
Aug 14, 2015
Aug 14, 2015
Aug 14, 2015
Camping at Augusta/Gardiner was a very pleasant experience due to the office staff who were genuinely helpful in checking in as well as the friendly family atmosphere in the camp. The only problem at this camp was having the campers head lights blearing in our tent when they were driving out at night. Thank You!
Aug 13, 2015
The staff was not friendly. They would stop you and tell you to go 5 miles an hour when you were going 5 miles or less. One time they told our visitor that we were not there when in fact we were. Our site was not good it slopped and was hard to walk on. we had reserved a 50 amp site and put in a 30 amp site which caused loss of power in our unit several times.

CAMPGROUND RESPONSE / COMMENTS:

The camper next door reported that heard these folks tell someone that they booked a 30 amp site because they didn't want to pay for a 50 amp because they were 14 days with us. Guess what we don't charge extra for a 50 amp site.
Aug 12, 2015
This was our 2nd stay at this lovely, clean & quiet campground. My only wish, is that the tent sites were bigger, but we were there mid-week, campground wasn't busy, so this wasn't an issue.
Aug 11, 2015
Aug 11, 2015
Aug 11, 2015
Pleasant
Aug 11, 2015
We were greeted to somebody telling us we drove in to fast .. You could not drive fast the road was disgusting ..we set up and settled in to very nice surroundings only to have the neighbours talking so everyone could hear how her husband was in prison And she was an amazing mother all of a sudden someone sreemed at someone your driving to fast ..I soon understood why the park was so empty ..

CAMPGROUND RESPONSE / COMMENTS:

The entry road speed limit is posted as 10 mph and inside the park is only 5 mph and unfortunately some people need to be reminded before they get removed from the park without a refund. We prefer to give folks a chance to abide by the rules for everyone's safety & comfort.
Aug 10, 2015
Staff were very friendly. Facilities were very clean. Very pleasant atmosphere.
Aug 10, 2015
our stay was great the only thing about this campground is most full hookup sites are on a grade so it can make it hard to manoever the trailer into. The staff are super friendly and very accommodating
Aug 10, 2015
Awesome Staff. The only negative was the neighbor camping next to us SNORING kept us up all night.
Aug 10, 2015
Extreme lengthy rules. Overcharged for primitive site 35.00 when web site said 15.00. Lousy nature trail. Horrible campsites with virtually no privacy. On the other site staff was friendly. Bathrooms and other infrastructure clean. Place was quiet.

CAMPGROUND RESPONSE / COMMENTS:

I sure wish we could afford to rent a tent site for $15! It is $15. per night to add an additional tent . Hope you at least enjoyed the free mini golf, frisbee golf, shuffleboard, pool table, free access to Peacock Beach, and pool. 99 out of 100 squirrels, birds and chipmunks love our nature trail!
Aug 09, 2015
Great stay at this KOA, will be back!
Aug 07, 2015
It was clean and quiet,but a little attractions.
Aug 06, 2015
Beautiful campground but the female owner is rude, condescending and extremely arrogant... check-in experience was a nightmare.

CAMPGROUND RESPONSE / COMMENTS:

These folks arrived 2 hours early and were not happy that they were charged an early check in fee. They expressed their displeasure with profanity. We wish them the best in their future travels.
Aug 06, 2015
Everyone was great. especially the maintenance man Dave.He was very pleasant and nice to talk to. Very clean and quiet for a campground. Would go again in a minute. Thanks everyone :)

CAMPGROUND RESPONSE / COMMENTS:

We thank you and so does Dave. He is a great guy who cares about this park almost as much as we do as the owners. Hope to see you guys back soon, we'll have the limo waiting, LOL
Aug 06, 2015
stay was good, staff friendly and helpful, the only thing was in your list of rules it said no tying closelines etc to trees, i noticed everyone around me had their tarps tied to trees, was just wondering what i missed, really could of used my tarp tied up as we had a horrible rain storm monday nite

CAMPGROUND RESPONSE / COMMENTS:

Sorry for any misunderstanding. We do allow tarps to be hung for rain/shade protection.
Aug 05, 2015
Next visit to Maine we are going to use this KOA as our homebase. From our check in to check out the experience was awesome, it was very clean, and we just felt like we belonged there. Thanks for the wonderful experience!

CAMPGROUND RESPONSE / COMMENTS:

THANK YOU for being great campers! We do try to treat all of our campers just like family. While everyone is with us we try to make their visit as safe & comfortable as possible, hence all of our park policies. Getting ready to set our rates and open our calendar for next season, keep eyes peeled
Aug 05, 2015
Really liked seeing our name on the Welcome Baord, and the Goody Bag, nice touch we've never had that before. Wish we could have stayed here longer, next time we'll not try to cram so much into our trip.
Aug 04, 2015
Aug 04, 2015
The park was clean, and well maintained. sadly the outdoor sinks near the tenting area weren't working.
Aug 03, 2015
Very accommodating. We enjoyed our stay.
Aug 03, 2015
Aug 02, 2015
We only stayed one night as we were traveling, however, the campground is in a great location, the staff were awesome (very welcoming!), and the grounds well cared for. I wish we could have stayed longer.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your kind words!
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