Augusta / Gardiner KOA

Open May 1 - October 10

Reserve: 800-562-1496

Info: 207-582-5086

Email

30 Mallard Drive

Richmond, ME 04357

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Camper Rating 4.5 out of 5

Based on 672 Reviews

Campground Reviews

Sep 21, 2015
Good RV CAMP
Sep 21, 2015
A very nice place to stay. The employees were also extremely friendly.
Sep 16, 2015
Once again we enjoyed everything about our camping stay. We tried cabin for the first time due to my handicap. Worked out great for us.The whole campground is very clean along with the bathrooms. The workers are terrific,willing to help you out with anything. No doubt we will be back!!!

CAMPGROUND RESPONSE / COMMENTS:

We'll look forward to you staying with us again!
Sep 15, 2015
This was our first time staying at this KOA and we loved it! We will certainly be back!
Sep 15, 2015
We had a great visit. The area was clean and well kept. The only thing we would have changed was the sound of maintenance using the Weed Wacker for a long period of time. Everyone was friendly and welcoming our family will be back.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for being with us!!
Sep 13, 2015
We just stayed one night but the campground was very pleasant with lots of trees and amenities. We were even able to refill our propane cylinders at a very good price.
Sep 09, 2015
There weren't any sites to see or restaurant choices.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for being with us. There are at least 50 restaurants within 10 miles of our park including on of the best authentic Italian restaurants North of Boston. Too many things to see to list here, depending on your tastes. We wish you had asked us for suggestions for both.
Sep 09, 2015
Staff was very friendly and helpful. Campground is clean in all areas. Bathrooms are immaculate whenever you go in. Plenty of activities for kids and adults. If there is a problem, Henry and Patty have someone working on it as soon as possible and it is fixed right away too. I would come again to see Henry and Patty and all the staff!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words, we know that you travel a long distance to be with us. We want you to know that we truly appreciate your business.
Sep 08, 2015
Great campground, campsites just a little small. Could be a little wider to accommodate camper and picnic table. Owners were great. Lots to do. Loved the disc golf and shuffleboard.
Sep 08, 2015
loved the activities. Site not 100: level in camper but had great time, good people. Great massage chair
Sep 08, 2015
So great !!
Sep 08, 2015
Very nice park with the cleanest bathrooms I've ever seen at a campground , staff were all professional, will definitely go back!
Sep 08, 2015
We booked a camper kind of last minute. Patty and Henry had it closed up for the season but let us use it anyway. Something personal came up on the second day and they returned our money without any problems. We were very grateful for them being so gracious in this matter and will certainly go back :)
Sep 08, 2015
Beware of very steep roads into and out of this campground. The site that was advertised as a concrete pad (and thus level) was gravel and not quite so level. We used leveling blocks and it was OK. Sites are very close together. Dump station is located at the entrance, in a sloped area that isn't useful when leaving the campground. We opted to pay to dump elsewhere instead.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us. We don't advertise concrete pads because we don't have any! People have been dumping here for 40 years without an issue so I'm thinking perhaps you have us confused with another park.
Sep 08, 2015
Great place! Lots to do with the kids! Keeps everyone informed when events going on! Will go back again!

CAMPGROUND RESPONSE / COMMENTS:

Glad your family participated in all of our activities. Making family memories is what camping is really all about!
Sep 08, 2015
The campground was well maintained. A little disappointed to be charged a late arrival fee even after it was said that we wouldn't. A little disappointed with some off the staff who were rather rude and condescending. I chose the campground for a new KOA to stay at and its clear that we won't be back to visit. Out of the 40 + locations I have stayed at, this one is at the bottom. Sorry.

CAMPGROUND RESPONSE / COMMENTS:

If having to give a camper a warning about driving to fast through the park is rude & condescending then I guess every staff member at this park is just that, and we are proud of it. We obviously are not the park for campers like this.
Sep 06, 2015
Staff friendly and accommodating. Road noise was the only drawback here, as grounds and facility clean and beautiful.
Sep 06, 2015
This KOA felt like home as soon as we pulled in, Patti & Henry are great hosts and the staff were wonderful. Can't wait to come visit again.

CAMPGROUND RESPONSE / COMMENTS:

We certainly hope that you can get back to see us soon. Isn't it funny how some folks just click so well!
Sep 04, 2015
It maybe the difference between east and west. Upon arrival the lady lays down the law gives you two pages of rules and asks if you understand. After that encounter everyone was nice but it already set the tone of your stay. They do give you a nice welcome bag.

CAMPGROUND RESPONSE / COMMENTS:

Our Park Rules are a total of 24 and why this camper is saying 2 pages is because we had to make them 2 sided in larger print so that all campers would be able to read them, we do make sure that people follow them for everyone's comfort and safety, and want to make sure everyone understands them.
Sep 03, 2015
We loved staying here! It's quiet and beautiful. The staff is wonderful. The sites were long enough fir our 62 feet to fit comfortably. We wished we could have stayed longer.

CAMPGROUND RESPONSE / COMMENTS:

It was great having you with us, we to hope that you'll be able to come back again sometime.
Sep 02, 2015
Great hosts. Very nice place to stay.
Sep 02, 2015
The kampground was clean but we were handed about 4 pages of rules to read and sign when we checked in. They are too over zealous for me! Wi-fi was terrible and they restricted what you could and could not do with it (streaming).

CAMPGROUND RESPONSE / COMMENTS:

We have not sure what these folks were or were not reading the list of our park rules has 24 of them ( It is one sheet ). Our rules/policies are really no different then any where else, we just have people follow them. The only thing this person had to sign was their receipt at check in. FREE wifi
Sep 01, 2015
Aug 30, 2015
I think it would be good to lighten up on the speed limit into and through the park. I was driving very safely and was made to feel like i wasn't.

CAMPGROUND RESPONSE / COMMENTS:

Just think about if someone was driving over 5 miles an hour in YOUR DRIVEWAY with kids playing right there, would you let up if it were your insurance?
Aug 29, 2015
The staff were courteous and helpful but the campground was lacking. There was nothing to do and not much in the area. The sloping hills were STEEP with all amenities at the bottom. Dog park was a joke- my dogs wouldn't even go in it. Pool very small. Very disappointed

CAMPGROUND RESPONSE / COMMENTS:

We recommend better planning for a 9 night trip, obviously these folks didn't research the Festivals, Whale Watching, Museums, Zip Lines & Ropes Courses, etc. in area. 99.9 % happy dogs here!
Aug 28, 2015
The campground was quiet and clean. The staff always had something for the campers to do and were the friendliest people! We thoroughly enjoyed our stay and will definitely be back if we're ever back in Maine!
Aug 25, 2015
Aug 25, 2015
The people at KOA, including owners Henry & Patti, Dave and Tina, etc. are all like family and are super people! If campers come in being friendly and nice then that's what you get in return. For the people that go in with bad attitudes and think they can do what they want, I think that this family at our KOA does a great job at keeping the rest of it's campers safe, and doing the right thing.

CAMPGROUND RESPONSE / COMMENTS:

You guys are great! You get what we are doing having our business being a family oriented park that has policies for everyone's safety & comfort. We respect and appreciate campers like you who come here with the proper camping etiquette, rather then showing up with bad attitudes.
Aug 25, 2015
and the Sunday was very very good ... ha,ha,ha and all the employees and¸THE DIRECTION WERE VERY LOVELY,PROBALY TO NEXT YEAR,the 3 quebec friends

CAMPGROUND RESPONSE / COMMENTS:

We always look forward to seeing you guys, you are so much fun, and very sweet people!
Aug 24, 2015
The staff was very friendly and nice
Aug 24, 2015
Very well maintained. Level sites. Very friendly staff. Well stocked store. Nice attention to detail.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for from our entire staff for noticing. And Thank You, for being one of our valued campers !
Aug 24, 2015
Very friendly and courteous. Would definitely stay there again.
Aug 23, 2015
I booked late in the evening (for the same night). Mike the owner answered the phone and helped me. He gave me a site and because I was arriving after 10 pm he allowed me to pay in the morning. All the staff were very pleasant. Would definitely return.
Aug 22, 2015
I had such a relaxing experience at your KOA. The staff is friendly and the camp ground is perfect for a night of relaxation and quiet. This is the place to go. I will definitely be back.
Aug 21, 2015
Perfect overnight on my way north to Canada! Efficient, clean, very helpful, and met all our needs! I was hoping this would be lakeside with a view!
Aug 20, 2015
Had a great stay. The grounds and restrooms were clean. Loved the pool.Loved the presence of the escort. He was available all day for any questions or concerns I had. The only reason I scored the campground one notch below perfect is the fact that there is no direct access to the pond.
Aug 20, 2015
Aug 19, 2015
Aug 18, 2015
Clean clean clean. Very impressed with the cleanliness of the place. Found our spot a little on the small side. Other than that would stay there again.
Aug 18, 2015
THanks for another great KOA stay. The owners and staff are the tops. The rules at this KOA are really no different then others we appreciate that they enforce them for our safety.
Aug 18, 2015
We had a good time, very friendly staff.
Aug 18, 2015
Enjoyed both stays. Wife was impressed as this was her first stay at a KOA.

CAMPGROUND RESPONSE / COMMENTS:

We hope you'll make future plans to be with us again!
Aug 17, 2015
Staff was very helpful and friendly. There were several activities for the kids and it is a very clean campground.
Aug 17, 2015
We really like this KOA. Were just staying for one night but will plan on staying longer for our next visit, everyone was so hospitable.
Aug 17, 2015
One of the nicest campgrounds I've ever stayed at. Only drawback was the distance from I 90 but there it was well worth the trip.

CAMPGROUND RESPONSE / COMMENTS:

Our entire staff thanks you for your kind words. The TEAM here takes pride in the fact that we try to offer every camper the best camping experience possible.
Aug 17, 2015
This was our first experience at a KOA campground. The owners seemed very pleasant and the facility was clean. However the staff that worked in various areas of the campground were very rude with several people in our party (adults and children). I will not recommend this campground to any of my friends or family and will not be going back anytime soon. We were very disappointed!

CAMPGROUND RESPONSE / COMMENTS:

As the owner this is the first hearing that there could have been an issue to constitute this. If there is an issue that our staff need to be coached on how to better deal with an issue it is always best to know at the time of occurrence rather then finding out via a survey after you have left.
Aug 16, 2015
Clean, friendly, helpful
Aug 16, 2015
The cabin was nice and clean. But there wasnt much room outside. Privacy was poor. The lady at the desk was a bit rude.
Aug 16, 2015
Patti and Henry are the most friendly, helpful, kind and gracious people!!! Their staff is, of course, aclones of Patti and Henry! We enjoyed our stay at their awesome facility more than I can say. We had the best site (not going to say which one either). At least perfect for us! Wonderful, wonderful good time. Such a good time we had. Indeed, working on a plan to return nex year. God willi

CAMPGROUND RESPONSE / COMMENTS:

All of our staff and even some of our campers are missing the two of you. We hope to get to stop in to visit but if we don't we can't wait to have you back with us!
Aug 15, 2015
We enjoyed the location very much--one of the nicest KOAs that we have stayed in.
 

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