Sheridan / Big Horn Mountains KOA

Open April 1 - October 31

Reserve: 800-562-7621

Info: 307-674-8766

Email

63 Decker Road

Sheridan, WY 82801

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All Sites

Check-in: 1:00 pm, Check-out: 11:00 am

Camper Rating 3.5 out of 5

Based on 1000 Reviews

RV Reviews

Jul 13, 2017
Everyone that assisted us were very helpful and friendly. Pool was kept clean.
Jul 13, 2017
Septic problem trains run all night

CAMPGROUND RESPONSE / COMMENTS:

We are in the process of getting hooked up to city sewer and water.
Jul 13, 2017
We had A site with electricity& water there dump was out of order,not good for a KOA.

CAMPGROUND RESPONSE / COMMENTS:

We are in the process of getting hooked up to city sewer and water sorry for the inconvenience.
Jul 13, 2017
The septic system was not working. My full hook up reserved site was not available to me. I took a grass site without sewer hookup. The camp ground needs a lot of repairs on the grounds. I would not recommend nor would I stay there again.

CAMPGROUND RESPONSE / COMMENTS:

March 3 you booked a full hook up for June 8. I called you when you were a no-show and you said no we are coming July 8. You booked online the wrong date. All we had for the correct date was a water and electric site. Sorry you were so unhappy but you did agree to this site type.
Jul 12, 2017
Friendly Staff.
Jul 12, 2017
terrible campsites, bathrooms were dirty and very small. campsites. Will not stay there again

CAMPGROUND RESPONSE / COMMENTS:

I wish you would of came to the office and let us know you were so unhappy with everything. We do offer 100% refund within the 1st hour of check in. We do check the bathrooms and clean as needed.
Jul 11, 2017
Very clean great pull thru sites for big rigs.
Jul 11, 2017
Jul 11, 2017
Great staff. Being former Wyomingites, we know how difficult it is to maintain grass, but a little more attention to the grassy areas would be great.
Jul 11, 2017
Clean showers, friendly staff. Wifi was weak.
Jul 11, 2017
Sewer smell was awful and trains were noisy.

CAMPGROUND RESPONSE / COMMENTS:

We are doing away with our treatment plant and getting hooked up to city sewer and water. This will eliminate the smell. This is why we have our dump station closed.
Jul 11, 2017
We had back in sites which were extremely close to the other campers. It should have been one pull through site.We were not told ahead of arriving that the dump station could not be used. We were told to go to the welcome center a few miles away and we could use the it's. No break on the fee for this.

CAMPGROUND RESPONSE / COMMENTS:

I'm sorry about the dump station but you were only charged for a water and electric site. Dump station is free. Our dump station is temporarily closed due to getting hooked up to city sewer and water.
Jul 10, 2017
Average facility.
Jul 10, 2017
Enjoyed our stay but it would help to trim trees when half of the tree is dead!
Jul 10, 2017
Nice campground and Rey nice staff
Jul 10, 2017
Had a great time! Enjoyed the pool! We also had pizza delivered to our sight! It was a perfect visit
Jul 10, 2017
No dump site, extreme rough road into park due to construction and no prior notice on either one. Unable to use satellite because of trees. Very crowded with our slide out about 5 ft from neighbors. Did give us refund on second day as we decided to leave early. Staff was very friendly and apologetic.

CAMPGROUND RESPONSE / COMMENTS:

Before you get to our exit there is a sign telling KOA to take exit 16 to avoid the road construction.
Jul 10, 2017
They say they have Internet, but then they give you a 1-800 number to call if you have problems. When I called I was told they get many complaints from that location as their equipment is antiquated. Also, water pressure is low at peak times.

CAMPGROUND RESPONSE / COMMENTS:

Sorry they told you our equipment is old since it is brand new! We are out of town no internet providers available so we had to have a tower put up in town and somehow they beam a signal out to us. Its not the best but at least you can check your e-mail with it.
Jul 10, 2017
The sites are long and wide, very nice. However, there is a considerable amount of construction going on around the park, made it difficult to get in. And there is only one way in and out.

CAMPGROUND RESPONSE / COMMENTS:

We have lots of road construction on I90 and off of exit 20 on Decker road. This exit is still open. Exit 16 is away to avoid the road construction. Sorry for any inconvenience.
Jul 09, 2017
Clean bathrooms, gravel site wasn't quite level, staff friendly and helpful. Road construction made getting to the campground a challenge.
Jul 09, 2017
We had never stayed at a KOA before and was very pleased. It was easy to find, everyone was super nice, we slept well, and the kids enjoyed the playground and pool. We did quickly learn, to switch our shower taking to the evenings as their was a line in the mornings.
Jul 09, 2017
Bathrooms nice but site was not maintained
Jul 09, 2017
Site was very level, always a plus! Nice and quiet park, although there is construction on the highway as you exit to reach them.
Jul 08, 2017
The WIFI network was not very good. Very slow.
Jul 08, 2017
Orderly & Clean....Nice for people & Dogs
Jul 08, 2017
Not as excellent as the Billings, Montana one but okay
Jul 07, 2017
Jul 07, 2017
We used this as a one-night stop and it was great. The sites were level and the restrooms were clean. Had a nice little K9 fenced-in area that worked for our dogs.
Jul 06, 2017
Jul 06, 2017
Jul 06, 2017
Staff very friendly but campground near our site smelled like sewer gas the entire evening and night we were there.
Jul 06, 2017
I was a walk in, the employee was very nice and professional. I asked for a shady spot if able and she accommadated me. I did not swim as it is an indoor pool
Jul 05, 2017
Very clean, great customer service but had major issues with water pressure.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about water pressure. We are on well water and this can be a problem at times. We are in the process of being hooked up to city sewer and water.
Jul 05, 2017
I was appalled that there was no information provided via the website or via the reservation email regarding the construction and ramp closures in the area. Very poor customer relations.

CAMPGROUND RESPONSE / COMMENTS:

I am sorry you scored our park so low because of something that is no fault to us. We try to tell guest when they call about the construction.The road condition changes daily as they are still working. Exit 20 ramp is open just better to take exit 16 to avoid the construction and there is signs on the interstate stating this.
Jul 04, 2017
Very nice facility. Friendly people. Easy in and out with campers. Overalll we enjoyed our stay.
Jul 04, 2017
Super nice and clean showers! Loved it.
Jul 04, 2017
Very clean bath house. Big open area for my dog.
Jul 04, 2017
Very nice
Jul 04, 2017
Jul 03, 2017
Nice campground. They need more full hook up sites though, even if you are only there for 2 nights. Nice showers though. One little pet peeve of mine, the lady in the office did not speak nicely to her husband on the phone when asking about certain sites. I just don't like hearing rudeness to ones spouse.
Jul 03, 2017
Very clean and nice
Jul 03, 2017
Very clean and well taken care of. Kid and pet friendly
Jul 02, 2017
Jul 02, 2017
Nice CG. Good dog park. Spent the night in a motor home.
Jul 01, 2017
Jul 01, 2017
Jun 30, 2017
Facilities were very clean and well kept. Quite noisy due to the closeness of a busy highway and railway. Trees definitely need trimming, soon will cause major damage to any property near them.
Jun 30, 2017
Our first pull through site was ight next to the dump station and smelt awful! But we told them and they moved us with no problem and gave us $5 refund. It's a nice KOA with friendly staff and a place for the kids to play and swim.
Jun 30, 2017
Staff was very friendly and the facilities were clean and comfortable (bathrooms and laundry facilities). Dumpsters were incredibly full and there was an overpowering smell of garbage and propane. We tried not to let those two things cloud our view entirely. We were assuming that was an anomaly.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the dumpsters. Our trash guy will be emptying them more often to prevent this from happening again.
Jun 29, 2017
standard goodness!
 

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