Northampton / Springfield KOA

139 South Road

Westhampton, MA 01027

Reserve: 800-562-6572

Info: 413-527-9862

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Camper Rating
4 out of 5
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RV Reviews

May 22, 2014
Came in late and was greeted by a friendly person. Alway a good thing if you enjoy where you stay!!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We really enjoyed talking with you and we wish you luck on your journey.
May 19, 2014
May 19, 2014
May 17, 2014
May 15, 2014
This has to have been the best campground we have ever had the pleasure to stay at. The Fire Truck, Ice Cream Social and Mother's Day breakfast just were icing on the cake. Your employee Jerry was simply amazing and he is what made our stay and your campground top notch. Because of Jerry we will be back without a moments hesitation.
May 15, 2014
Although the entrance was not the finely manicured and tree-studded that I had found at other KOA's, the check-in was pleasant and helpful. The sites were very nice with new gravel. There was a playground and pool and a lake. Lots of work was being done, especially at the entrance. This park was very nice and I had a great stay.
May 14, 2014
As always, the weekend was filled with family friendly activities. Thanks!
May 13, 2014
May 12, 2014
Staff was not friendly at all which is to bad because a group of 5 or 6 ususlly go a few times throughout the year and no because of this we may not go back!

CAMPGROUND RESPONSE / COMMENTS:

We apologize for your difficulties when staying with us; however, there are 2 sides to every story. The core of this group are fun and respectful. Some others, however, are not & multiple members of this group canceled at the last minute. One even demanded a 7am check in.
May 10, 2014
We enjoyed the peace an quiet! KOA Staff was very friendly and helpful. It's a beautiful place to camp. Thank You so much. We will be back!
May 06, 2014
Apr 30, 2014
It rained on sat. But we had a good time , maybe we will stay there in the fall
Apr 27, 2014
lack of real concern for customer.

CAMPGROUND RESPONSE / COMMENTS:

We apologize for your difficulty finding us, but we can't control Google and their mapping. Our website has clear directions. Giving us a low score, was unfair, for that reason.
Nov 06, 2013
We enjoyed our stay in October. The drive to Northhampton Town and Amherst was very easy. Loved all the activities @ the campground too, especially that Haunted House and all the decorated trailers. Fun time!
Nov 05, 2013
Nov 05, 2013
A one night stop. Have stayed here before. Well run. Nice staff. Clean park. In nice area as well.
Oct 26, 2013
Oct 26, 2013
Had another great stay. Looking forward to coming back again next year!
Oct 25, 2013
my only problem with the camping experience is that guest have to pay to get in even if all they are doing is coming for lunch or dinner and then leaving and not using any of the camp facilities this just makes staying at the camp a problem when we want to have someone over for dinner or just a night of cards or games usually it is only for maybe 3 or 4 hours maybe passes for campers to use
Oct 22, 2013
The staff was superhelpful. This was my first RV trip and I couldn't have done it without their help. The setup of the campground was excellent. It even had a dog park, so my dogs could run freely at the beginning and end of the day. Will go back next time I visit Western MA
Oct 22, 2013
Very nice facility
Oct 21, 2013
I was not happy with the site that we were given. The first site that we looked at was in a lousy location and the site that we ended up in was nowhere near level. The dump spot was going uphill and forced us to dump at the general dump location, but we paid for the privilege of being able to have it right at our site. There was also dog poop on our site which we had the pleasure of stepping in.
Oct 20, 2013
Oct 19, 2013
Our site E was very nice. Great place to go leaf peeking in the fall but I found that the Bathrooms and showers need upgrading - no door on the bathroom - just a screen door
Oct 19, 2013
It was quiet and had good Internet connectivity, although it would purposely drop us every two hours. We didn't like the sewer being pumped out every day. I guess we were too close to it.
Oct 17, 2013
Oct 17, 2013
We brought our grandson for a Halloween weekend. There were plenty of activities. He enjoyed the hayrides but his favorite was the fire truck ride. Thanks so much for a really fun weekend.
Oct 17, 2013
Very helpful and met our needs.
Oct 16, 2013
Love the place
Oct 16, 2013
Enjoyed the beautiful weekend and foliage. Our stay was great will see you next year. Sincerely, Bill LeBeau P.S Employees at park were very helpful and friendly
Oct 16, 2013
John and Sally run a very good KOA and it was a pleasure to stay here.The staff were friendly and helpful.Looking forward to spending more time here.
Oct 16, 2013
was very pleased with this campground had lots of activities for children as well as adults was quiet and pull through sites were spacious and very well kept will consider staying again in future.
Oct 15, 2013
Oct 15, 2013
I was over all happy with most everything. The only bad part of this whole weekend was there were so many flies. I dont understand. They were horable. We went and bought a fly swatter and flu strips but that didnt even help. Please do something about the flies.
Oct 15, 2013
Very clean Kids friendly Excellent activities I would stay again
Oct 15, 2013
Oct 15, 2013
great fun weekend till I went to dump and sliced a tire on the dump station ( it's a little tall and sharp)
Oct 15, 2013
loved it
Oct 15, 2013
Oct 15, 2013
very helpful staff
Oct 15, 2013
Oct 15, 2013
Lot's of activities for the kids but the wifi access was very weak and the cable did not work

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us. Your site was in our Orchard where we explained wifi is slow on Holidays. Cable is not available on those sites yet. When wifi is important please reserve a site in the front of the park
Oct 11, 2013
Oct 09, 2013
Oct 09, 2013
The people at the office were friendly even when we showed up early. It was clean and the escort was so nice and even brought us our wood. Can't wait to come back. The color leaves are amazing!
Oct 07, 2013
Great site, not pleased with shower area. Not easy to take a shower and not get clean cloths wet. Could have been cleaner. What the heck what do campers expect? Thanks

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the bathrooms. My regular housekeepers headed south for the winter and I guess the replacements need further training. We will be monitoring the bathrooms from now till the end of season. There are ample hooks and a bench. Have a safe journey. John & Sally
Oct 05, 2013
Sorry too so log BUT would never stay here again The people who ran it were yellng and swearing at her own sons about getting the fire truck going for the kids ABSOLUTLY the worst we have ever stayed atFeel free to contact us because it was awful

CAMPGROUND RESPONSE / COMMENTS:

Not sure what we did to deserve this review, but I suspect fraud. I contacted via email and address was bad. Called phone # wrong number. This person stayed on a Tues in JULY and I am the ONLY one that starts MY fire truck. We can't avoid a few of these reviews each season. Neighbors Likely.
Oct 02, 2013
Very helpful people. Loaned a tv cable and even assisted with getting the stations tuned in. We stayed an extra day to do laundry and shop for groceries at Wally World

CAMPGROUND RESPONSE / COMMENTS:

We are always glad to help. Thanks for the kind words and good luck on the rest of your journey. John & Sally
Oct 01, 2013
Everything was wonderful, people friendly and helpful. The washroom facilities could be improved as far as cleanliness is concerned. We have stayed at other KOA campgrounds and found the washrooms spotless.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us, Busy weekends are always a challenge with keeping bathrooms spotless. They are cleaned and checked several times a day. Have a safe trip. John & Sally
Oct 01, 2013
the hosts were so friendly and very helpful with directions. can not wait to come back.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us for the week and your kind words. We hope to see you again soon. John & Sally

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