Northampton / Springfield KOA

139 South Road

Westhampton, MA 01027

Reserve: 800-562-6572

Info: 413-527-9862

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4 out of 5
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Tent Reviews

Aug 17, 2015
It was okay campsite was to small on the email I got sent wit my confirmation number said there was a choral grill on the site so I didn't bring anything else to cook food had to go out and buy something to cook our dinner
Aug 04, 2015
Jul 27, 2015
All staff are extremely friendly and helpful. The entire camp is beautiful, well kept, and have more activities provided than any campground I have stayed.
Jul 20, 2015
Jul 12, 2015
wonderful staff great activities for children
Jun 25, 2015
Nice. Quite could use some more activities more things to do. But overall it was very peaceful bathrooms and showers very clean
Jun 24, 2015
Generally good stay. Directiion should be modified, it is Westhampton, not Northampton. Bathrooms could in better shape and more clean
Jun 16, 2015
Whilst the staff was good to work with, the facility is easily the worst KOA we've stayed at yet, and we have traveled from coast to coast 4 times staying at KOA's along the way in the last 2 years. The bathrooms are very old, small, and disgusting. The campground was full of noisy people as well.

CAMPGROUND RESPONSE / COMMENTS:

I apologize for your bad experience at our campground. However you forgot to mention that we had to speak to you a couple times about your noise and that is why i assume we are the "worst" KOA even though we earn the Presidents award from KOA each year. Safe travels
Jun 15, 2015
Friendly staff, great price, and free showers. We have a lovely time. Thank you!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the nice comments
Jun 12, 2015
The site itself was good. Large, flat area to set up tent. Fire ring and stand up grill were great options. However, restroom facilities were below KOA normal, as was laundry room. Appeared to be many seasonal sites in Kampground, which isn't necessarily a problem, except some looked to be cluttered and detracted from the appearance of the campground. Overall just an OK campground.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. I apologize for not meeting your expectations regarding the bathrooms and laundry but both have been remodeled within the last 5 years and the laundry equipment is state of the art. Thank you for the positive comments on Site 127 it is very popular. Have a great summer
May 28, 2015
This KOA is all about families. It resembles a summer community more than a campground. If you're looking for "glamping" or "roughing it" this isn't for you, but if you're looking for a place where everyone talks to each other and kids roam in packs from the pond to the game room to the pool, then this is for you.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for posting such positive comments. We pride ourselves on offering a clean safe camping experience for families as well as those without kids of their own. Have a great summer
May 19, 2015
Good. Thanks
Apr 26, 2015
Campground was nice and the staff was very friendly and welcoming!
Oct 01, 2014
Oct 01, 2014
Sep 22, 2014
We mostly stay at KOA and this is one of the nicer ones. I read reviews before coming and the bathrooms by the pool are dated but they are kept very clean. We will be back to this one again
Sep 21, 2014
Stopped here for it's location near the big e. The office had a great handout prepared with directions to and from the campground We had a great night for a campfire. Thanks
Sep 20, 2014
Very helpful people. The Big E was amazing.
Sep 16, 2014
The person who checked us in was VERY accomodating. He also helped me back my UHaul into the site. We have been to this campground many times and are very happy with it.
Sep 12, 2014
Very peaceful.
Sep 12, 2014
Loved the campground. Much bigger than first appears. Newspaper delivered and Sunday breakfast was a plus
Sep 09, 2014
very nice alot for kids to do
Sep 09, 2014
Sep 01, 2014
Sep 01, 2014
Bathrooms need attending to. The area is great and the counter people are wonderful and very helpful.
Aug 26, 2014
Aug 22, 2014
It is a very nice and peacefull campground. People who work there care and they are very kind. I would return and recommend the campground to friends and family. Thankyou for a wonderful time.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your positive review and we hope to see your family again soon
Aug 18, 2014
I really enjoyed my stay the staff was really friendly definitely going again :-)

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the nice words. We look forward to seeing your family again soon
Aug 17, 2014
Never stayed at a koa before and can't wait to come back! Very friendly, helpful , clean bathrooms and lots to do. Love the fire truck at night.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us. The 8 pm fire truck seems to be a camper favorite. We always seem to have to multiple trips. Have a great summer
Aug 15, 2014
We had a great time. These people run a great campground. One piece of advice for anyone camping. There is a bathroom building located in the middle of the campground that is never crowded modern and clean. Also has laundry. We will be back again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for spending the weekend with us and we look forward to seeing you this fall
Aug 12, 2014
The employees were super nice, accommodating and professional, but I thought the campsites themselves were way too close in proximity. We had 8 campsites surrounding our campsite. Also, it was super noisy from the time my family went to bed to the time we woke up. We constantly could hear other campers conversations and they weren't even being loud.

CAMPGROUND RESPONSE / COMMENTS:

I apologize, but in our defense, you did camp on a Friday night in August and requested a site near playgrounds and bathrooms for your kids. Thankfully we are busy. As far as sites being close, all our sites are separated by vegetation and or trees in that area and we strictly enforce quiet hours.
Jul 28, 2014
The KOA get away weekend was a wonderful experience for me and my family. I enjoyed the friendly family atmosphere. The campsite was clean and well kept. My family and I can't wait to revisit again.

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much for staying with us and saying such nice things. We are happy you will be returning and will be waiting. Have a great summer
Jul 28, 2014
Everyone was very friendly and helpful.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. Have a great summer.
Jul 22, 2014
The staff was very friendly, unfortunately, we were placed near a large group and ended up calling the police to come due to a drunken family fist fight. When I spoke to the office the next day, they responded by saying "it only lasted three minutes", I they knew it was happening, why didn't they kick them out? I would not have had to call 911.

CAMPGROUND RESPONSE / COMMENTS:

Unfortunately, sometimes adults drink too much and this happens. Shouting match between 2 females. Police responded quickly and we worked with them, having one of the participants removed from the campground immediately and making the remaining parties go to sleep. My staff handled this correctly.
Jul 22, 2014
My only complaint is that I wish quiet hours were taken more seriously.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the nice review. I apologize about quiet hours, we do take them very seriously. Have a great summer.
Jul 21, 2014
Jul 14, 2014
Very noisy people in the site beside us - allowed their kids to run wild, screaming and shouting until late at night. Adult males sat outside talking in a very loud voice well after 'quiet' hour of 11 pm.

CAMPGROUND RESPONSE / COMMENTS:

We apologize for your noisy neighbors. Unfortunately, some people lack common courtesy. We spoke to that camper several times that night both before and after 11 pm. They were "asked" to leave first thing the next morning. Have a safe summer.
Jul 11, 2014
The campground was kept clean and served the basic functions needed, with a nice set of larger and 1' kiddie pools, however the folks running it seemed very overwhelmed and kept screaming at each other and their kids, which was awkward. Some sites were very close together. Others were better.
Jun 29, 2014
Tent site too rocky.
Jun 24, 2014
Wish it had more tent campers, other then that great!
Jun 16, 2014
Nice KOA. We had chosen a tent space that ended up being among the seasonal residents, a louder, more partying group. An employee suggested we re-locate to the "quieter" side of the campground, and they upgraded our site complimentary. Lots of fun activities in the campground. Staff very friendly and helpful.
Jun 10, 2014
Quiet and friendly....breakfast made to order every morning at 8am. 3 egg omelet, home made home fries, sausage and all the coffee and juice you can drink for 6 bucks! Friendly and own to earth staff. Can't beat it!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the great comments. Breakfast is only Sunday mornings but we are glad you were here Sunday to enjoy it. Don & Merrie say Hi. Have a GREAT Summer
Jun 07, 2014
Jun 05, 2014
We stayed in our tent over Memorial Day weekend with our 3 children (ages 2, 4, & 6). The campgrounds were very well kept-thanks to Sarah & Scott Parker. Sarah kept the bathrooms spotless on a busy weekend, was super friendly, and gave our kids rides on her cart-MANY THANKS! The campground was noisier than we're used to, but everyone was kind and all were quiet when asked to settle at 11pm.
Jun 03, 2014
Nice wooded site. Campground was noisy at night, with neighbours partying well past midnight. Washrooms weren't too clean, and shower didn't drain well.

CAMPGROUND RESPONSE / COMMENTS:

Bathrooms are cleaned three times a day. Unfortunately, sometimes on a holiday weekend, it doesn't turn out to be enough. Campground does seem louder on Packed Holiday Weekends we apologize for that. This comment was brought up at our weekly staff meeting so we can improve. Have a GREAT Summer
May 29, 2014
Great staff! I totally screwed up my reservation and showed up a week early. They moved some stuff around and fit me in! Thanks!
May 17, 2014
The Westhampton, MA campground was very accommodating.
Apr 28, 2014
Well it was a wet a col spring weekend! The staff was very accommodating and fast at delivering fire wood:) we had fun we all the other campers were quiet and respectful too. We are going to come back to KOA
Oct 21, 2013
We have not stayed at this KOA before so maybe the loud music and drinking at 10:30pm was just because it was the last night before the campground closed. Every other campground we have ever gone to had quiet hours. This was more like an outside nightclub. I'm sure someone will post a new review about how quiet it is after this review. We packed our gear and left in the middle of the night.

CAMPGROUND RESPONSE / COMMENTS:

I am sorry to hear about your problems at our campground, but even though it was the last night, I WAS still out there enforcing our 11 pm quiet hour. We did have a roast beef dinner, followed by a bonfire in our orchard, far from any sites used that night. I sent you an email for more info. Thanks
Sep 30, 2013
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