Northampton / Springfield KOA

139 South Road

Westhampton, MA 01027

Reserve: 800-562-6572

Info: 413-527-9862

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RV Reviews

Aug 26, 2014
Clean,long way to the pool,Quiet time was very quiet,the people were very friendly.
Aug 26, 2014
Nice people and nice place way too far from the highway.. I wanted a Six Flags trip and found myself driving over 20 minutes to get to the highway.. 45-50 minutes to six flags. Also pool very very cold..
Aug 26, 2014
Our family really enjoyed our stay! The staff was extremely helpful and polite. The facilities were very clean and staff was quick to help address any concerns. Our kids (15,6,5) were busy and active throughout our stay. The fire truck and the wet and wild wagon ride were big hits! We will definitely be back next summer.
Aug 26, 2014
Another fun time at KOA Might even get in another trip this year
Aug 25, 2014
We had a great stay! We had 3 adults and 6 kids with us on two sites and no one was bored. The kids loved the fishing pond, pool, wagon rides, tye dyeing, fire truck rides and so much more. The adults loved that the seasonal folks and staff were so nice, the facilities were clean, and that a last minute change in our reservation was met with a smile! Thanks we will be back again!!!!
Aug 24, 2014
A little off the beaten path , not too close to the on/off ramps. Bathrooms and showers were dirty and outdated . The store had little to no supplies to purchase and it was quite a drive to purchase anything elsewhere. The wood they were selling for burning was wet and pricey! Would not stay again!
Aug 24, 2014
We loved our 2 days trip. Very friendly staff! Hayride and firetruck ride each DAY! The site we had was clean and big. The toilets could use a Reno and the 'Rangers' are going way too fast on their carts in my opinion.
Aug 24, 2014
Aug 23, 2014
Website gave good directions for big rig however campground is a drive to all local attractions.
Aug 23, 2014
We were not there long literally just overnight Looked like lots for the kids to do
Aug 22, 2014
It was too far from everything. The site itself was nice, but didn't feel like staff was very welcoming.
Aug 22, 2014
Aug 21, 2014
Bathrooms were unkept and dirty. Showers on timers ???? Never experienced that before at any KOA. Campsite for parking rv not level. Park was well kept and quiet .

CAMPGROUND RESPONSE / COMMENTS:

Sorry you felt the bathrooms were unkept and dirty. They are cleaned 2-3 times daily. Unfortunately, on rainy days, the floors do get dirty quickly.
Aug 21, 2014
There was nothing at all "wrong" or unpleasant about your campground itself. But it is very inconvenient to get to with a motorhome from the Interstates. We will probably not schedule a visit there again because of this. For local folks near Springfield or for those staying a long time, I'm sure it's no problem.

CAMPGROUND RESPONSE / COMMENTS:

We try to explain NOT to take exit 2 off the Mass Pike but unfortunately some people trust that Little GPS Box more then the people that live in the area. We are only 11 miles from the Mass Pike(i90) EXIT 3. The routes are clearly marked with Blue Camper signs. At least he liked the campground.
Aug 21, 2014
Very Friendly folks at the office. You really should follow directions posted to the KOA when coming from the Mass turnpike, as the logical directions when you look at a map will take you through an extremely congested area in downtown Northampton. The park is in quiet farming area. A cool little 'farm store' just down the road has great fruits and veggies, sandwiches, and baked goods.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us and your nice words and great advice. Exit 3 for I90 Mass Pike is the best way to get here. Northampton is a great little town and Outlook Farms begins Apple Picking next week. Have a great trip.
Aug 20, 2014
Aug 20, 2014
Great family campground. Friendly staff. Large sites.

CAMPGROUND RESPONSE / COMMENTS:

Thanks Bill, good luck on your trip to Alaska.
Aug 20, 2014
Nice and quiet. Friendly staff

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the nice words. Enjoy your trip
Aug 19, 2014
site originally assigned to us was changed as they said our trailer wouldn't fit on it. we were given another site but it was much farther away from where we wanted to be and when we looked at site 100 we could easily have fit on it. other than that the stay was fine.

CAMPGROUND RESPONSE / COMMENTS:

I apologize for the confusion and appreciate your nice comments. Have a great trip
Aug 19, 2014
The staff here is EXTREMELY friendly and helpful!!! Very clean campground, we have stayed here 3 times now and loved it everytime! And some of the staff even remembered us from a previous stay. The kids have requested we go back again soon!

CAMPGROUND RESPONSE / COMMENTS:

Thanks Emily, we enjoy when your family stays with us and look forward to your next visit.
Aug 19, 2014
Had a great time. Will be back. Thank you for your help

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us. We enjoy helping first timers. Good luck on the rest of your adventure.
Aug 18, 2014
Aug 18, 2014
Aug 18, 2014
Aug 18, 2014
campground nice and large but not a place for campers without children looking for tranquility.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. Yes, we are an active family campground on weekends, in the summer, and we wouldn't want it any other way. We cater to families and are proud of our busy activity schedule. Midweek and after school returns we are very tranquil.
Aug 18, 2014
We liked it so much we stayed an extra day!

CAMPGROUND RESPONSE / COMMENTS:

Thanks, we are glad you enjoyed it so much. We hope to see you again next time you're in the area.
Aug 17, 2014
Aug 17, 2014
Super people, friendly and helpful. Nice level site for MH and tow vehicle. A bit out of the way not great roads to it but doable.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the nice review. We hope the rest of your vacation is great
Aug 16, 2014
Although the staff was friendly, it is definitely an old campground. The bathrooms definitely could use updating.
Aug 16, 2014
Aug 16, 2014
Christmas? In July? We didn't get all of the Christmas decorations.

CAMPGROUND RESPONSE / COMMENTS:

I will just assume that 99.9% of campgrounds that do theme weekends do Christmas in July. VERY popular and fun weekend I am sorry you didn't "get" it.
Aug 16, 2014
Wish we could have stayed longer. It was very pretty.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying the night with us. We hope to see you again on your next trip
Aug 15, 2014
This is a wonderful campground for a family vacation. Lots of actives for children.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for spending your vacation with us. We enjoyed your family. We hope to see you again next summer
Aug 15, 2014
We only stay at KOA and this one did not disappoint. We will be back next year

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us and we look forward to seeing your family again
Aug 15, 2014
Aug 14, 2014
My only issue was that I took a freezing, cold shower at 6:30am not realizing that the hot/cold was switched. I found the hot water as I went to turn OFF the tap! I am also surprised I was given a site which backed up directly in to a seasonal camper. I was there less than 12 hours but still.....empty sites were in the area!

CAMPGROUND RESPONSE / COMMENTS:

I do apologize, you are right, we should have given you a different site because they were available. I will have maintenance check the shower as yours is the first complaint. We hope you stay with us again.
Aug 14, 2014
Very nice people always willing to help. Will be back.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us and we hope you come again soon
Aug 13, 2014
Great time. Thanks

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the nice words. Have a safe trip.
Aug 12, 2014
Aug 12, 2014
We just stayed one night But the staff was very helpful and site was great. We will be back for a longer stay

CAMPGROUND RESPONSE / COMMENTS:

Thank you and we are looking forward to your return. See you soon.
Aug 11, 2014
Love the campground.. large sites.. my only problem was we had a family member camping with us ... he asked for site near us.. and was told everything near us was booked.. that wasn't true.. there were at least 15 open sites that weren't used all weekend. He was quite a distance away. It was his fist time camping, and It would of been nice if he was given one of those open sites.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. I apologize for the misunderstanding regarding your family member site. Have a great summer
Aug 11, 2014
Aug 11, 2014
We were traveling up to Maine and needed a place to stop for the night, we were getting in late so made a reservation and hoped for the best. It's always difficult getting around a new campground at night, but when we arrived around 10, someone came out to help. They also had another staff member help us get all connected and setup. It was awesome getting that kind of service. THANKS AGAIN!!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for staying with us and taking the time to leave such a positive review. It's nice to hear everything worked as it should for night check ins. I will show this to the staff at tonight's meeting. Have a safe trip.
Aug 11, 2014
We were very pleased with the campground and the staff. They were all very very helpful when we had a problem. We would recommend this KOA to anyone that travles to this area.We will be going back. THANK YOU to ALL the STAFF!!! Tom Seaman & Kathleen Saunders

CAMPGROUND RESPONSE / COMMENTS:

Thanks Tom. I hope all went well with your RV issue. Good luck on your adventure.
Aug 11, 2014
Aug 11, 2014
We stayed at the KOA for a week, and had a spectacular time! We read most of the reviews and were wary, but we found none of the bad ones to be true. The people there are very friendly and helpful! Our boys were never bored, and they even caught fish! We hated leaving, but like all great things it had to end. We will be back, and friends and family will follow! Thank you for the great vacation!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for giving us the chance. We work hard to provide a fun, safe, relaxing vacation for our guests. Unfortunately in today's internet age, anyone we speak to about not following a rule goes right to the internet to post negative reviews. Luckily enforcing the rules is worth it!!!.
Aug 11, 2014
Outstanding service! The delivery of a local newspaper to our doorstep was a very nice touch.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. The daily paper is a service we added this summer as a trial and I think we will do it next summer also. Have a great summer
Aug 10, 2014
Aug 10, 2014
Aug 08, 2014
It was great, the kids were so busy with all the activities. Loved the pool. Clean bathrooms and staff was so helpful.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. Have a great summer.
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