Custer / Mount Rushmore KOA

12021 US Highway 16

Custer, SD 57730

Reserve: 800-562-5828

Info: 605-673-4304

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4.5 out of 5
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RV Reviews

Sep 02, 2014
The staff were very gracious and professional(Billy was great and funny). When the power went out due to the storm, Billy was out letting everyone know that the call had been made to the utilities and that we could use our generators if needed even though the rules say we couldn't. Power was restored shortly after. Shower house was clean and grounds well maintained.
Sep 02, 2014
Friendly staff. Great breakfasts!! Nice level sites.
Sep 02, 2014
Sep 01, 2014
Liked everything about the place. People were right there for you and very courteous, especially Debbi(hope I spelled her name correctly) I only wished they had cable tv...
Aug 31, 2014
Very attentive staff. Had hot water problems as a water main broke.
Aug 31, 2014
We have stayed at this property a few times before. The staff is friendly and helpful. Facilities are in very good condition. Site and facilities are clean. The one thing that would make this location a great place for us dog owners would be a fenced canine area with gate (the current exercise area fencing is designed for containing cattle, not dogs). However, overall, a great place to stay.
Aug 31, 2014
Too many barking dogs!
Aug 29, 2014
Aug 28, 2014
Aug 27, 2014
Aug 27, 2014
The campground was great. Loved the fact that I was able to pet the wild rabbits in the park. The staff was EXECELENT and made sure we had everything we needed. They were also very helpful when we needed directions to things we wanted to see while visiting South Dakota. We would definitely stay there again! Thank you so much for making our vacation great!
Aug 25, 2014
Had a nice quiet spot. Staff was great. Pretting setting in the pines.
Aug 25, 2014
Staff were friendly and informative. Campground was decent. Staff accommodated a friend who decided to travel with us and kept our campsites close, which worked out well with the kids! Enjoyed our stay!
Aug 24, 2014
Very overcrowded. The staff was helpful, until a few minutes before closing time. Then I practically had the office down shut in my face. My kids missed pool time because they closed it down early. I would not stay here again.
Aug 24, 2014
we were very impressed by the friendly staff and super clean facilities. great place to stay !!
Aug 23, 2014
Uneven sites. Grass not mowed. Good location for Crazy Horse. Bad location for Mount Rushmore.
Aug 23, 2014
Staff very helpful. A Great park!
Aug 21, 2014
Aug 19, 2014
We had a great stay. The staff are very friendly and even helped us with a clogged toilet in the RV. Kids loved the pool and the inflated jumping mat.Very nice laundry facilities. Good location if you wish to visit Mt. Rushmore and Crazy Horse, but you may also consider the KOA that is between these two sites. All in all very satisfied
Aug 18, 2014
Wonderful staff made us feel very welcome. The area is great with lots to do. You can purchase breakfast each morning....great food.
Aug 18, 2014
Aug 18, 2014
Site 91 sewer connection too high. Drain from modern Rv is lower than the sewer connection . A shorter riser on the fixed campground drain is needed .
Aug 18, 2014
Out campsite was not quite as level as we needed but the koa perple furnished us with boards to put under our jacks and that worked well. Front desk people were helpful with site seeing tips
Aug 17, 2014
Aug 17, 2014
Very clean campground, bathrooms are amazing! I probably won't look at a KOA when planning our next trip however because we have 5 children. Your additional charge per child makes it too expensive to stay at a KOA relative to other campgrounds we have stayed at or can stay at.
Aug 17, 2014
The campsite was clean, easily backed into, and the staff was very, very friendly. My wife and I lost track of days and forgot to check out - but the staff held the site for us and charged us the regular rate for the day. They were VERY accommodating and helpful in every way possible. We would stop at the Custer/Mt. Rushmore KOA again, and recommend them highly to any and all.
Aug 17, 2014
Aug 16, 2014
Aug 16, 2014
Very nice, well kept park with lots of shade. Nice people manning the desk.
Aug 15, 2014
the personal was helpful,Restrooms were clean, camp was fun to stay in. EZ in out. Will come back again.
Aug 14, 2014
Aug 14, 2014
Helpful friendly staff Well maintained and clean grounds Kids loved the bounce pillow
Aug 13, 2014
Aug 12, 2014
We had problems with our 5th wheel as we arrived. Jim, the manager, helped us so much with getting the truck unhooked from the trailer. Thanks to him we were able to enjoy our days in South Dakota. Also, loved the breakfast available every morning. Yum!
Aug 12, 2014
Aug 12, 2014
People were friendly and it was nice and clean!
Aug 11, 2014
This was our third year staying with the Custer KOA. We feel quite "at home" staying here, and the staff is very friendly and accommodating. We have already booked for next year and thorougly enjoyed our stay and look forward to next year!
Aug 11, 2014
Aug 11, 2014
The rate would have been higher if our site was slightly wider. The staff was wonderful and allowed us to have our fire on a tent site across from ours. Breakfast was great, tour was great, but space too small.
Aug 10, 2014
Good staff and good campground and loved the breakfast served. My only complaint is all the motorcycles but that's not the KOA's fault. Great 2 day stay.
Aug 09, 2014
nice clean restrooms just clean all over the camp
Aug 09, 2014
Jim, Debi,and Billie are Great!!! people and they are always very customer focused and wonderful to work with.

CAMPGROUND RESPONSE / COMMENTS:

It was great seeing you all again this year. Thank you for the nice comments. Look forward to your visit in 2015. Have a good and safe year!!
Aug 08, 2014
Best wi fi so far of KOAs. Super sweet hosts made for a great stay. Friendly staff and clean!
Aug 08, 2014
Aug 06, 2014
the jumping pillow was enjoyed by by niece and grandson
Aug 04, 2014
Aug 04, 2014
We stayed here during our multi-state road trip. So, we were only here for one night. The staff made us feel very welcome and check-in was quick and easy. We really didn't spend much time here, but, from what we could see, the facility was clean and well maintained. It was a short drive to Custer State Park and Mt. Rushmore. We were very pleased!
Aug 04, 2014
Staff are extremely cooperative, friendly and accommodating and willing to help whenever possible. Grounds are kept very clean and everything works ! Special thanks to Jim for all his help !!
Aug 04, 2014
Tight sites. WIFI poor. Bathrooms/laundry very clean. Staff member yelled at my son in the camp store while another staff member shrugged it off. Management dealt with this swiftly and were great. Thanks to Billy too for going above and beyond. Overall a good stay in the Black Hills.

CAMPGROUND RESPONSE / COMMENTS:

We apologize for the matter with our staff and your children. The employees in this matter are no longer with us. We are constantly improving sites & services but this takes time & mother nature's cooperation in the off season. You will see even more improvements on your next visit. Travel Safe!
Aug 04, 2014
If they had fencing around the dog walk area that would allow me to let my little dogs run free I would give them 5 stars!!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comment. Fencing is in our plans for the near future. Hope to have it in by your next visit. Safe travels

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