Custer / Mount Rushmore / Black Hills KOA

Open May 1 - September 30

Reserve: 800-562-5828

Info: 605-673-4304

Email

12021 US Highway 16

Custer, SD 57730

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Camper Rating 4.5 out of 5

Based on 1000 Reviews

Campground Reviews

Oct 23, 2016
Very nice campground with plenty of trees! Sits back off the highway and is a perfect location to see many attractions, such as Mount Rushmore, Crazy Horse, Custer National Park and the wild horses in Hot Springs. Very nice laundromat and super clean restrooms. ❤️
Oct 22, 2016
It was a nice campground with rabbits and deer. Could use a larger waste basket. Not fond of bathroom codes. When we needed ice it was unavailable at store. The cabin could use more hooks.
Oct 19, 2016
The stay was great. We enjoyed the location.
Oct 16, 2016
I very rarely give the highest rating to anything, but I just really liked everything about this campground, especially the deer and other wildlife roaming around every day. Was on a trip with things to do this year, but will put this on my list of places to go to for about a week next year and just chill!
Oct 15, 2016
very nice, well maintained campground with beautiful bathrooms
Oct 12, 2016
It was great, the people were friendly and accommodating. The wild life around the campground was fun to see.
Oct 12, 2016
Campsites were very uneven and needed significant leveling.
Oct 12, 2016
nice campground to stay.. felt like home, mgmt and guests were super..
Oct 08, 2016
Great location, surprisingly very quiet sites given location by the highway. Plenty of trees, excellent store, showers, toilets, laundry and nice sites. Would recommend and use this KOA again.
Oct 07, 2016
Great spot for home base while exploring the Black Hills! The staff was very helpful and friendly. Loved the rabbits and deer that inhabit the campground. Did not use the restroom or showers so I cannot comment on them. I would have given five stars except our site #101 was very tight - so tight, that the fire pit was just a few feet from our neighbors tow vehicle, did not have a fire.
Oct 06, 2016
Campground bathrooms were very clean. The campsite were way too narrow, and when our neighbor had a camp fire, felt it was way too close to our camper.

CAMPGROUND RESPONSE / COMMENTS:

Sorry you were not completely satisfied with your stay. Our larger sites were all occupied when your reservation was made and the size of the site was explained at check in so you would be aware of what we had to offer at that time. Safe travels.
Oct 04, 2016
We want to thank the kind hosts of this campground for the excellent care that they give to the animals that call this KOA home. Deer and rabbits roam safe and unmolested. This is a beautiful campground with every amenity.
Oct 03, 2016
Oct 02, 2016
Very clean and well kept. We were very pleased
Oct 02, 2016
The owners and staff at this KOA did everything possible to make our visit pleasant and stress free. Our trip to the area was the best because of the people at Custer KOA
Oct 02, 2016
Awesome koa and staff. Very attentive and courteous. Thank you and can't wait until our next stay!!
Oct 02, 2016
We had an extremely unfortunate situation on the last night of the season. The party next to us was playing music and riding motorcycles until after 2 AM. Several parties asked them to stop and they just continued. I guess they thought they couldn't get thrown out the last night. Nice campground but the last night left a bad impression
Oct 02, 2016
You should not call both KOA in the area Mt Rushmore thought we reserved the one in Hill City Very disappointed with this one!

CAMPGROUND RESPONSE / COMMENTS:

When you arrived, we offered to refund the deposit so you could choose another KOA which you declined. All area KOA's were listed when you made your on line reservation. Sorry you were not happy. You made no mention of your disappointment when we talked at your departure. Safe travels.
Oct 01, 2016
Fantastic staff!!! We felt so welcome at this KOA! We felt like we where home. The staff was simply amazing to us! We have been to other KOA's and have never felt so welcome. The bathrooms where extremely clean. Hot water, always. We didn't want to leave. We will definitely be back. We highly recommend this KOA to everyone coming to Mount Rushmore/Custer.
Sep 30, 2016
Sep 30, 2016
We always stay at the Custer KOA when we travel each Fall with our 34 ft Airstream trailer. This year,we especially enjoyed the wildlife, with deer and many bunnies in the campground. The protective attitude of the owners toward the animals is great to see. Thank you!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the comments. We are proud to be located in the National Forest where campers can enjoy the natural surroundings of which the area wildlife is a large part of. We look forward to seeing you again. Safe travels.
Sep 29, 2016
Conveniently located, super clean, all staff are extremely friendly.
Sep 28, 2016
The staff was fantastic, the bathrooms were spotless, and my kids had a blast seeing the deer walk through the campground every evening. We will be back for sure. Thank you!
Sep 27, 2016
The personal was great friendly and helpful. We just intended to stay one night and wound up staying an extra night. Would go back again an stay there.
Sep 27, 2016
Very clean, attractive and organized. Our only issue was that our site was not level. Since we only stayed one night we didn't complain.
Sep 26, 2016
It's weird that even though the pool was closed and there were no more breakfast (or other) events, price remained the same as if it were high summer. Huh??
Sep 26, 2016
Lovely place. wonderful employees, especially want to give a shout out to Darrel and Sharon!!
Sep 25, 2016
Not as fancy as some KOAs but the facilities are clean and maintained. The staff is nice and the campground is convenient to area attractions. Quiet at night.
Sep 25, 2016
Stayed four days, staff was very helpful and friendly
Sep 24, 2016
Very nice campground! We loved watching the deer and bunnies. The staff was helpful and the campground is clean and quiet. Large dog park and playground. Restrooms are very clean and nicely decorated. We enjoyed our stay in a camping cabin and look forward to staying there again!
Sep 24, 2016
The site was not level as promised.
Sep 23, 2016
Good could use cable tv
Sep 23, 2016
Bathrooms and laundry along with the staff were stellar. Dog "run" had barbed wire on three sides and it was close to the road. Dog had to be on leash. Close to Custer which was a plus. Sites were on very uneven ground. Trees were nice.
Sep 22, 2016
Very friendly staff, easy access. Clean bathrooms and showers. Solid WiFi. Gravel /dirt lots with lots of trees.
Sep 22, 2016
Clean & friendly
Sep 21, 2016
Well kept, clean, nice bath/shower rooms, well managed.
Sep 21, 2016
The bathrooms were warm and immaculate . The employees were very friendly.
Sep 21, 2016
The staff were helpful, friendly and professional. They went above and beyond to make the stay enjoyable. The amenities are well maintained. The campsites themselves need some maintenance (caps to cover sewer pipes instead of rocks) and upgrading to help level of sites.
Sep 21, 2016
Wonderful town and people. The Koa is close enough to all of the sights. The park staff were proactive in helping me fix a flat tire and guided me to help in town. Thank you.
Sep 21, 2016
Loved this campground. The staff is superb, the location is central to all we wanted to see.
Sep 21, 2016
Staff was very friendly and helpful. Facilities neat, clean and wee maintained.
Sep 20, 2016
This KOA is nicely run. They are very pleasant and helpful. It's very peaceful even though it sits on hwy 16. It's not a heavily used road. Lots of pines, clean, and bunnies that aren't shy around people moving around. They aren't begging, just meandering the grounds. The bathrooms at the main building are super nice! You feel like you are staying at a nice hotel!
Sep 20, 2016
Great campground. Stayed in a travel trailer.
Sep 20, 2016
Loved this place! We will stay here again!
Sep 20, 2016
Very nice staff. Nice play are for dogs which one of the staff members said would be fenced in the future. Would stay here again.
Sep 19, 2016
Garbage is a little problemen
Sep 18, 2016
My husband and i had 2 toddlers and a baby, stayed in a cabin 1 night and they made us move to a 2 bedroom because we had 5 people. There was a queen bed and two twin beds, and the baby did not use a bed. I did not understand what the issue was. The manager was pretty unhelpful, but the employees were friendly.

CAMPGROUND RESPONSE / COMMENTS:

On line you stated 2 adults and 2 children. You also were not truthful at check in. Fire regulations do not base occupancy on the size of a person. In addition, although it is clearly posted that cooking is not allowed in cabins, you persisted to not adhere to posted rules.
Sep 17, 2016
Very friendly and helpful staff.
Sep 17, 2016
The staff were friendly and very helpful with any of our questions regarding the area and the ammenities were great.
Sep 16, 2016
 

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