Custer / Mount Rushmore KOA

12021 US Highway 16

Custer, SD 57730

Reserve: 800-562-5828

Info: 605-673-4304

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Camper Rating
4.5 out of 5
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Campground Reviews

Aug 14, 2014
Helpful friendly staff Well maintained and clean grounds Kids loved the bounce pillow
Aug 13, 2014
Friendly staff, everything we needed was there. Stayed in a cabin. This was our second stay at this KOA. You always know what to expect. Really enjoyed our stay.
Aug 13, 2014
We really enjoyed our stay. A bit far from Custer to walk but it was nice and quiet. Staff were terrific! Polite and nice. The bathrooms were really nice. One of the best ones so far that we've been to yet!
Aug 13, 2014
well managed kampground
Aug 13, 2014
Great time every thing clean employees or courteous and helpful. Hope to see them in a couple more years. Kenny
Aug 13, 2014
Aug 12, 2014
The cabin was outstanding. The staff was always helpful and welcoming. Restrooms and showers were always clean. I will stay here again!
Aug 12, 2014
this campgrounds was great the staff was exceptional very friendly and always willing to help
Aug 12, 2014
We had problems with our 5th wheel as we arrived. Jim, the manager, helped us so much with getting the truck unhooked from the trailer. Thanks to him we were able to enjoy our days in South Dakota. Also, loved the breakfast available every morning. Yum!
Aug 12, 2014
Aug 12, 2014
Aug 12, 2014
People were friendly and it was nice and clean!
Aug 11, 2014
This was our third year staying with the Custer KOA. We feel quite "at home" staying here, and the staff is very friendly and accommodating. We have already booked for next year and thorougly enjoyed our stay and look forward to next year!
Aug 11, 2014
My father(70) and i (35) took a motorcycle trip ot west and stayed in a cabin at this KOA. Very comfortable, and the hosts were top notch.
Aug 11, 2014
Aug 11, 2014
A Great KOA, we stayed at the site during an extremely busy period and the staff kept it very clean and organized.
Aug 11, 2014
The rate would have been higher if our site was slightly wider. The staff was wonderful and allowed us to have our fire on a tent site across from ours. Breakfast was great, tour was great, but space too small.
Aug 11, 2014
We were stuck in the rain with a tent collapsed. Our host was wonderful and welcoming! Thanks to all for saving our vacation!
Aug 11, 2014
Super friendly desk staff. The cabin was very clean.
Aug 10, 2014
We had a very nice stay. The cabin was very functional and pleasant. The only problem we had was parking our bikes by the cabin because of the terrain. It was steep, unlevel and gravel. This was kind of difficult with heavy touring bikes, especially when packed for travel.
Aug 10, 2014
Good staff and good campground and loved the breakfast served. My only complaint is all the motorcycles but that's not the KOA's fault. Great 2 day stay.
Aug 09, 2014
The people who manage this KOA only care about their guests as long as they are taking money from them. A bad storm came thru the campground one evening when I was away and blew my tent completely off the pad. I had to stay at a motel that night as I could not put it up in the dark. No one offered to help me put it back up the next day, and refused to refund my money for that night. they dont care
Aug 09, 2014
nice clean restrooms just clean all over the camp
Aug 09, 2014
Jim, Debi,and Billie are Great!!! people and they are always very customer focused and wonderful to work with.

CAMPGROUND RESPONSE / COMMENTS:

It was great seeing you all again this year. Thank you for the nice comments. Look forward to your visit in 2015. Have a good and safe year!!
Aug 08, 2014
Best wi fi so far of KOAs. Super sweet hosts made for a great stay. Friendly staff and clean!
Aug 08, 2014
Aug 07, 2014
Great people, clean facilities, pretty campground. We enjoyed our stay here!
Aug 06, 2014
the jumping pillow was enjoyed by by niece and grandson
Aug 06, 2014
Aug 05, 2014
The employees at Custer KOA were extremely friendly and very helpful!
Aug 05, 2014
All the staff were absolutely fantastic! Our tent site was great and so was the breakfast! Couldn't have asked for a better place to stay!!!
Aug 04, 2014
Great camp site and helpful staff. It was clean and close to everything.
Aug 04, 2014
Hosts were really friendly and helpful but the site is on a busy road and in a tent it is not really restful.
Aug 04, 2014
Aug 04, 2014
Aug 04, 2014
We stayed here during our multi-state road trip. So, we were only here for one night. The staff made us feel very welcome and check-in was quick and easy. We really didn't spend much time here, but, from what we could see, the facility was clean and well maintained. It was a short drive to Custer State Park and Mt. Rushmore. We were very pleased!
Aug 04, 2014
Staff are extremely cooperative, friendly and accommodating and willing to help whenever possible. Grounds are kept very clean and everything works ! Special thanks to Jim for all his help !!
Aug 04, 2014
Tight sites. WIFI poor. Bathrooms/laundry very clean. Staff member yelled at my son in the camp store while another staff member shrugged it off. Management dealt with this swiftly and were great. Thanks to Billy too for going above and beyond. Overall a good stay in the Black Hills.

CAMPGROUND RESPONSE / COMMENTS:

We apologize for the matter with our staff and your children. The employees in this matter are no longer with us. We are constantly improving sites & services but this takes time & mother nature's cooperation in the off season. You will see even more improvements on your next visit. Travel Safe!
Aug 04, 2014
If they had fencing around the dog walk area that would allow me to let my little dogs run free I would give them 5 stars!!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comment. Fencing is in our plans for the near future. Hope to have it in by your next visit. Safe travels
Aug 04, 2014
Friendly staff, clean and quiet by 10. Fire pit could be larger. The dug out hole was very small and too difficult to have a fire so we didn't try

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind remarks. As for the fire pits, we are improving more and more of them. You should notice a difference on your next visit. Good luck and safe travels!!
Aug 03, 2014
Aug 03, 2014
Aug 03, 2014
Very pleasant stay. Everyone very helpful. Kids loved the jump pillow. Any request taken care of very quickly.
Aug 03, 2014
Pleasant, helpful staff. Great laundry facilities were a real boon! Clean showers. Nice folks camping throughout! A great place to use an exploration base or a quick stop on your way.
Aug 03, 2014
So quiet for being near a major route. Great hospitality!
Aug 03, 2014
from the moment my family and I pulled into the campsite everyone was very friendly. This campsite was one of 4 that we stayed in and by far the best!! I appreciate being escorted to our site and also the help backing into our site by a staff member. The staff at the front desk was very nice and always greeted myself with a smile. I would liked to say the this KOA has the best staff!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for your generous comments. We hope to see you again on your next visit. Enjoy the rest of your trip and safe travels!!
Aug 02, 2014
Wonderful. We had reserved 3 camping sites and 1 kampng cabin and everything was ready for us when we arrived. It was Great!
Aug 02, 2014
Aug 01, 2014
The staff are friendly and super helpful. Always there to help or give you ride to the office if you need one. Our RV had mechanical problems and they gave us good referrals plus accommodated our extra needs. Grassy pet area is huge and clean. Special thanks to Debi, Jim and Billy!
Aug 01, 2014

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