Custer / Mount Rushmore KOA

12021 US Highway 16

Custer, SD 57730

Reserve: 800-562-5828

Info: 605-673-4304

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Camper Rating
4.5 out of 5
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Campground Reviews

Aug 08, 2014
Aug 07, 2014
Great people, clean facilities, pretty campground. We enjoyed our stay here!
Aug 06, 2014
the jumping pillow was enjoyed by by niece and grandson
Aug 06, 2014
Aug 05, 2014
The employees at Custer KOA were extremely friendly and very helpful!
Aug 05, 2014
All the staff were absolutely fantastic! Our tent site was great and so was the breakfast! Couldn't have asked for a better place to stay!!!
Aug 04, 2014
Great camp site and helpful staff. It was clean and close to everything.
Aug 04, 2014
Hosts were really friendly and helpful but the site is on a busy road and in a tent it is not really restful.
Aug 04, 2014
Aug 04, 2014
Aug 04, 2014
We stayed here during our multi-state road trip. So, we were only here for one night. The staff made us feel very welcome and check-in was quick and easy. We really didn't spend much time here, but, from what we could see, the facility was clean and well maintained. It was a short drive to Custer State Park and Mt. Rushmore. We were very pleased!
Aug 04, 2014
Staff are extremely cooperative, friendly and accommodating and willing to help whenever possible. Grounds are kept very clean and everything works ! Special thanks to Jim for all his help !!
Aug 04, 2014
Tight sites. WIFI poor. Bathrooms/laundry very clean. Staff member yelled at my son in the camp store while another staff member shrugged it off. Management dealt with this swiftly and were great. Thanks to Billy too for going above and beyond. Overall a good stay in the Black Hills.

CAMPGROUND RESPONSE / COMMENTS:

We apologize for the matter with our staff and your children. The employees in this matter are no longer with us. We are constantly improving sites & services but this takes time & mother nature's cooperation in the off season. You will see even more improvements on your next visit. Travel Safe!
Aug 04, 2014
If they had fencing around the dog walk area that would allow me to let my little dogs run free I would give them 5 stars!!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comment. Fencing is in our plans for the near future. Hope to have it in by your next visit. Safe travels
Aug 04, 2014
Friendly staff, clean and quiet by 10. Fire pit could be larger. The dug out hole was very small and too difficult to have a fire so we didn't try

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind remarks. As for the fire pits, we are improving more and more of them. You should notice a difference on your next visit. Good luck and safe travels!!
Aug 03, 2014
Aug 03, 2014
Aug 03, 2014
Very pleasant stay. Everyone very helpful. Kids loved the jump pillow. Any request taken care of very quickly.
Aug 03, 2014
Pleasant, helpful staff. Great laundry facilities were a real boon! Clean showers. Nice folks camping throughout! A great place to use an exploration base or a quick stop on your way.
Aug 03, 2014
So quiet for being near a major route. Great hospitality!
Aug 03, 2014
from the moment my family and I pulled into the campsite everyone was very friendly. This campsite was one of 4 that we stayed in and by far the best!! I appreciate being escorted to our site and also the help backing into our site by a staff member. The staff at the front desk was very nice and always greeted myself with a smile. I would liked to say the this KOA has the best staff!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for your generous comments. We hope to see you again on your next visit. Enjoy the rest of your trip and safe travels!!
Aug 02, 2014
Wonderful. We had reserved 3 camping sites and 1 kampng cabin and everything was ready for us when we arrived. It was Great!
Aug 02, 2014
Aug 01, 2014
The staff are friendly and super helpful. Always there to help or give you ride to the office if you need one. Our RV had mechanical problems and they gave us good referrals plus accommodated our extra needs. Grassy pet area is huge and clean. Special thanks to Debi, Jim and Billy!
Aug 01, 2014
Aug 01, 2014
Great place with great people !!!!
Aug 01, 2014
Aug 01, 2014
Jul 31, 2014
Jul 31, 2014
Overall the campground was mediocre. The kids liked the jumping pillow, but after complaining twice we still went 6 out of 8 days without adequate Wi-Fi as advertised.
Jul 30, 2014
Very friendly staff. Very clean. Camper Lots a bit small.
Jul 30, 2014
Beautiful clean campground! Awesome people. kid activities! Love this place!
Jul 30, 2014
Jul 30, 2014
Jul 30, 2014
Love camping in the pine trees! Only reason not a 10 is the slow, inconsistent WiFi
Jul 30, 2014
Very friendly. Convenient to all attractions.
Jul 29, 2014
We had a wonderful experience. The campground had everything we needed. The staff were very friendly. Loved the cabins and cleanliness of shower house. It was perfect.
Jul 29, 2014
We had a great stay and the staff were very friendly. Our spot a little too close to our neighbor but we were not at camp much except to sleep. WIFI was week even being close to receiver.
Jul 29, 2014
Jul 29, 2014
Jul 28, 2014
Clean campground, cute bunnies roaming around. :) Staff seemed slightly overwhelmed, didn't appreciate the smoking in public areas by the staff. Loved the sign of 4 7/8 MPH but didn't seem that the golf cart managed to stay under that. NO air conditioning in the cabin, no extra fan, two ceiling fans which helped. Needs DARK curtains, not almost sheer, hard for kids to sleep in the morning.
Jul 28, 2014
Jul 28, 2014
Staff were friendly and helpful. Site was clean. Kids had a blast! Thanks!
Jul 28, 2014
Nice, clean campground with a great rustic feel. Good location. Great staff! Very friendly. Very clean pool.
Jul 28, 2014
the WiFi needs to be improved. Also there was a very violent thunderstorm warning issue by the national weather srervice and the managers should have notified campers it was coming so hey could prepare
Jul 28, 2014
Jul 28, 2014
Stay was just awesome. We lost the crank the cranks up the pop up on our pop up trailer. Ray went out of his way to find us a tool and it helped us get it to go up. I would recommend this campground anyone the staff and the accommodations were awesome. Thank you.
Jul 28, 2014
Jul 28, 2014
Jul 28, 2014

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