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Campground Reviews

Jun 29, 2020
Nice stay for us!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay with us. You were blessed with great weather.
Jun 29, 2020
The water was off on Friday for a quick repair they said that took two hours. Then Friday evening it was off again without notification. I called the desk and overheard the lady talking to someone and he stated, yes it is off again, I am trying to get it fixed. Very unprofessional! Other than that it is a decent campground.

CAMPGROUND RESPONSE / COMMENTS:

We are so sorry you experienced water interruptions during your stay with us. Occasionally during a season water spigots break down in the ground and it takes time to ensure they are fixed and the repair holds.
Jun 28, 2020
Very nice and clean.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your stay in our camping cabins. Please visit us again.
Jun 23, 2020
Jun 22, 2020
We stayed over a long weekend for boating on Lake Cumberland.

CAMPGROUND RESPONSE / COMMENTS:

Boating on Lake Cumberland is a wonderful activities with 1,200 miles of shoreline. Hope you visit us again.
Jun 17, 2020
Nice clean campground. Very nice people running campground. Campsites need to be further apart than where we were. We felt like we were sitting on each other
Jun 16, 2020
Very clean. Wifi needs improvement in the lower lot. Would like to see less permanent campers allowing for more available sites to weekend campers.
Jun 16, 2020
Owners very nice. They checked with us daily to see if we needed anything. Sites were nice and clean. Will stay again.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay with us at Russell Springs KOA. We hope to see you again.
Jun 16, 2020
First to stay in new cabin. No hot water until the second night. No cooking utensils or silverware. No bread in date at the store. But, the cabin was beautiful

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay in our new cabin. It provides a coffee pot, toaster, and two induction cooking pans. All kitchen supplies and bed linens need to be brought by the camper.
Jun 15, 2020
Friendly and clean
Jun 15, 2020
Great host service! Can’t wait for back to norm -post Covid 19 restrictions you be over

CAMPGROUND RESPONSE / COMMENTS:

All of us are ready for post COVID normal. Please come back to see us.
Jun 13, 2020
Workers were very helpful and nice. Enjoyed our stay.

CAMPGROUND RESPONSE / COMMENTS:

We are glad we could help you during your stay. Looking forward to seeing you again.
Jun 11, 2020
Everyone very nice!

CAMPGROUND RESPONSE / COMMENTS:

We try to treat you as we would like to be treated. Glad you enjoyed your stay.
Jun 09, 2020
Jun 08, 2020
Jun 08, 2020
All was good nice site wish water �� had been closer but it was a great stay

CAMPGROUND RESPONSE / COMMENTS:

Glad you stayed with us and I thought your little camper was cute as a button.
Jun 02, 2020
We stayed three nights while visiting friends in the area. We were completely satisfied with our pull-thru lot and your family friendly, well kept up Campground.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us at Russell Springs KOA Journey.
Jun 02, 2020
We had a wonderful time at the campground. Owners and staff were amazing and extremely helpful. It would have been even better if COVID-19 hadn’t forced a shut down of all the amenities. Still a great time and very relaxing.

CAMPGROUND RESPONSE / COMMENTS:

We are really looking forward to being post COVID and thing can return to normal. I'm glad you had a great time during your stay with us.
May 27, 2020
Fire pits are way to close to camper spots on sites, booked and was told we have a premiere spot and received a basic gravel spot with a unuseable fire pit.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry that your site did not meet your expectations. We offer Patio Sites that would be great for your size rig. Please give us another try to earn your business.
May 26, 2020
The TV service wasn’t great and restrictions with COVID 19 but that was out of your control. We had a great time.

CAMPGROUND RESPONSE / COMMENTS:

We are go glad you enjoyed your stay with us and hope to see you again!
May 19, 2020
May 18, 2020
Amazing Staff.

CAMPGROUND RESPONSE / COMMENTS:

We are blessed to have a great group of people providing customers service. So glad you choose to stay with us.
May 17, 2020
The lady that answered the phone was super nice. Very friendly staff and observed the social distancing rules. They brought us ice from the store to our camp site. When we arrived they had paperwork ready and handed to us through our window and showed us to our campsite. We liked section A.

CAMPGROUND RESPONSE / COMMENTS:

We have implemented various policies to ensure the safety of our customers and staff during the COVID-19 crisis. The A sections are very popular, especially the patio sites. Thanks for staying with us.
May 06, 2020
The owner was helpful in providing a portable fire ring so that we could put it in a more convenient spot for our site location and it was quiet, not on HWY. On the negative it appeared as if 80% of the campground was either permanent/seasonal so the campsites were not very attractive; big storage bins and other clutter surrounding the RV/travel trailers. Very little live "green" space per site.
May 05, 2020
Very friendly owners. Only reason that this isn’t a 5 is because we couldn’t judge the showers or restrooms which were closed due to Covid 19 protocols mandated by the state. We are staying here again next week!

CAMPGROUND RESPONSE / COMMENTS:

Unfortunately, our Governor has the restrooms closed until 6/11/20. Looking forward to seeing you next week.
May 04, 2020
Even though this virus thing was going around, it was a well kept campground, very friendly and helpful host

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you stayed with us. Hope to see you again.
May 04, 2020
Very poor kept facility no Wi-Fi as promised

CAMPGROUND RESPONSE / COMMENTS:

We are sorry that the WiFi was not working in the section you stayed in. Please give us another try at earning your business.
May 04, 2020
Very nice sites. Owners did the best they could considering the restrictions placed on them during Covid-19. We were happy to have a place to camp. We already have reservations for June. That will make our 4th time staying there.

CAMPGROUND RESPONSE / COMMENTS:

We love our repeat customers. Looking forward to seeing you in June.
May 03, 2020
Apr 19, 2020
Accommodations OK. Owners are good people. Campground is more of a lake oriented resort. Nowhere near "easy on easy off". Miles of curvy rural roads to Interstate. Not recommended for big rigs.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We are seven miles off the Cumberland Parkway and one mile from Beautiful Lake Cumberland.
Apr 07, 2020
Mar 31, 2020
Upgraded us to a prime spot... had a nice concert pad, a grill two chairs and a fire pit ! I would pay the extra for a prime spot next time .

CAMPGROUND RESPONSE / COMMENTS:

Our Patio sites with table, seating for six and charcoal grill are the perfect spot to relax. We are glad you came to camp with us.
Dec 03, 2019
John and his team are great! We were a first time seasonal renter this year and we can't wait for next season to start. The team at the Russell Springs KOA keep the grounds well maintained and free of trash and debris. Even thought the bath houses could use an update, they are always spotless! we really enjoyed the Bluegrass Festival but we wish that the campground had a big Halloween celebration
Dec 03, 2019
Dec 03, 2019
sharon and mike are the best
Oct 29, 2019
Oct 27, 2019
The cabin we rented was brand new. It was in excellent condition. It had all of the amenities that we needed. The owners were very helpful and friendly, even bringing some of their own chairs for us to use to sit outside in. We loved it!

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed staying in one of our new cabins, they have restroom and shower in them to make it more convenient for our customers, come see us again in 2020
Oct 21, 2019
Stayed in Amish-built camping cabin: very satisfied. The cabin is quaint and conducive to the “feels like” camping experience. The bath house is close, is clean.

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much for the kind words and staying in our cabin, please come stay with us again in 2020
Oct 19, 2019
Since it was late in the season the area where our campsite was had only 2 campers. Us and another couple who had 2 large dogs. They kept the dogs tethered out side and every time we came outside they barked like crazy! Sucked most of the fun out of our stay. We are always reluctant to report this type of activity thinking management would see and act. Maybe next time.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for choosing Russell Springs KOA, we're sorry you encountered an issue while camping with us, if we had been aware of the problem we would have addresses it.Come see us in 2020 and let us make your camping experience great
Oct 17, 2019
Oct 16, 2019
Have stayed there many times over the years. Never had any problems.

CAMPGROUND RESPONSE / COMMENTS:

Daniel, we love to see our returning friends each year and look forward to seeing you in 2020.
Oct 14, 2019
Very nice place, really enjoyed our stay

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed your stay with us, come see us again next year.
Oct 14, 2019
Russell Springs KOA is the best! Super camp hosts, great neighbors and great visitors. Clean, friendly and accomodating campground! Lots of activities for everyone.

CAMPGROUND RESPONSE / COMMENTS:

Fall is certainly a wonderful time to camp with us, thank you for your kind words, come stay with us again next year.
Oct 08, 2019
good relaxing stay

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay with us. October is the perfect time for a relaxing visit
Sep 23, 2019
Great place to stay. Very friendly staff. Very Kid Friendly!
Sep 23, 2019
The campground was clean. We had a friendly greeting when we arrived and the checkin process was easy, followed by a guide to our camp site. We were in some pull thru sites that were quiet, and somewhat secluded. Everything worked as its supposed to. The only negative is the campground has a very worn, outdated appearance to it.

CAMPGROUND RESPONSE / COMMENTS:

So glad you enjoyed your stay with us. We are always working to improve and update our campground. Please visit us again.
Sep 21, 2019
Sep 19, 2019
Spent three night in Russell Springs. Except for the heat, it was a very pleasurable experience.

CAMPGROUND RESPONSE / COMMENTS:

We're so glad you stayed with us during your genealogy research. If you are back in the area, please stop in and stay with us.
Sep 16, 2019
Great campground for kids
Sep 03, 2019
Pretty awesome the bathrooms needs a little work
Apr 30, 2024
This KOA is visually appealing. The staff is polite and professional. This particular location may be a network deadzone. So, come prepared for service outages. With that being said, this location has endless potential for a fun vacation with the family.
- Chad on Google
Apr 10, 2024
Located on the high banks of lake Cumberland the campground is quiet and reasonably priced. Spots were easy to get in and out of and utilities worked fine for the whole stay. Staff were friendly and facilities were nice.
- Sarah Hartman on Google
Mar 29, 2024
We have been visiting this KOA for about 25 years and we still love it!! Definitely recommend!
- Lisa Patrick on Google