Pocatello KOA

Open All Year

Reserve: 800-562-9175

Info: 208-233-6851

Email

9815 W Pocatello Creek Road

Pocatello, ID 83201

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Camper Rating 4 out of 5

Based on 1000 Reviews

Campground Reviews

Jun 13, 2017
Lady at front desk was very friendly and helpful. Best place we stayed in Idaho and best koa host I've met in all the koas we've been to. Thank u for your hospitality

CAMPGROUND RESPONSE / COMMENTS:

thank you. we hope you come again, have a great summer.
Jun 12, 2017
Staff very friendly. Propane and gas on site, very convenient.

CAMPGROUND RESPONSE / COMMENTS:

thank you for coming and we hope to see you again.
Jun 12, 2017
The manager was not friendly and welcoming. We did enjoy the campground but think some improvement in people skills is needed.

CAMPGROUND RESPONSE / COMMENTS:

sorry you where dissatisfied. she always go the extra mile to make sure her customers are taken care of. and gets them the info the may need. We do recommend that you call ahead and make reservation so you can get the site that would suit you . we always want to make you feel at home.
Jun 11, 2017
Would stay there again. Very clean, great showers, nice clean spaces,and very friendly.

CAMPGROUND RESPONSE / COMMENTS:

great to hear from you . so glad your stay was a nice one. that is what we strive for to make you feel at home. Please come again.
Jun 11, 2017
enjoyed

CAMPGROUND RESPONSE / COMMENTS:

thank you we hope to see you again and have a great summer.
Jun 11, 2017
Good place to stay while on the road. Easy in and easy out with gas pumps (not fuel) on site. Well equipped store. Nice laundry room and great staff. Thank you Tom and Rose.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to replying on how your stay was. your statement is unknown about fuel we always have fuel on hand. just not credit card system. we do it the old fashion way. tom and I thank your for coming and do look forward to seeing you again.
Jun 11, 2017
I enjoyed my stay very much. Everything I needed was very close at hand.

CAMPGROUND RESPONSE / COMMENTS:

we hope to see you again have great summer.
Jun 11, 2017
We have a 32'motorhome and tow. This was a 1nite stop so we requested a pull through so as not to unhook. The space was so uneven we had to unhook to maneuver the Motorhome to find level spot(even with using our leveler jack system. Staff was very friendly. Quiet park.

CAMPGROUND RESPONSE / COMMENTS:

thank your for your feedback on our koa. we have gone and leveled that site again. we hope to see you again. have a safe and fun summer.
Jun 10, 2017
Jun 09, 2017
We would like to see more green grass. The ice cream is wonderful.

CAMPGROUND RESPONSE / COMMENTS:

its nice to see you taking the time to reply to us on your busy vacation. we have grass but to maintain it well we are unable to water when we need to due to check outs. our sites are level and gravel. we have to have time to dry before you come in . but we do have grass in other sites.
Jun 09, 2017
friendly staff and clean

CAMPGROUND RESPONSE / COMMENTS:

we do so enjoy it when you take the time to comment on your stay with us. we learn so much when our customers let us know if we need to step and make changes when needed. we always want you to feel at home and enjoy your stay.
Jun 08, 2017
Only an overnight but did not like the layout, you face your neighbor. Lots were not level. Not pet friendly.

CAMPGROUND RESPONSE / COMMENTS:

sorry you where unhappy with your site, if you had let the office know that we could have changed you into another site. as for dog friendly we love our pets and welcome them with open arms they are part of the family. but we like to keep them off of the tent site where people sleep.
Jun 08, 2017
Very clean campground, very courteous staff. Stay here every year while visiting Pocatello

CAMPGROUND RESPONSE / COMMENTS:

so glad you come and stay with us. and love to hear how your stay was. we look forward to you coming again. have a save and fun summer.
Jun 08, 2017
Clean, comfortable,shady, spacious sites

CAMPGROUND RESPONSE / COMMENTS:

we hope you come again and have a safe camping season. thank you on your comments. we learn from them all the time good and bad. we learn and improve from them.
Jun 07, 2017
Nice place, very quiet and confortable. The dishwashsink was anywhere in a corner in the laundry. In the firepit was some trash from ohter campers before. A bad wifi, especially in the evening/night, when everyone's watching tv.

CAMPGROUND RESPONSE / COMMENTS:

we are sorry you have had issues with your stay. we have had great wifi service but you are only allowed 1 hour of service per day no Netflix or streaming allowed it takes from others. the sink in the laundry room is big and fully stocked for your dishes to be done with hot and cold water.
Jun 07, 2017
Very friendly staff. Just out of town so no traffic noise. Great pool. Couldn't have been better

CAMPGROUND RESPONSE / COMMENTS:

thank you for taking the time to reply to our survey. but sorry we have pool. years ago yes. but we hope you enjoyed your self and will come again.
Jun 06, 2017
Very friendly and helpful staff, well maintained campground, will be staying here again.

CAMPGROUND RESPONSE / COMMENTS:

thank you for taking the time to answering our comment section . we learn from your stay and see what we have to improve on.
Jun 06, 2017
Jun 06, 2017
This KOA is great. We loved the trees, the area, the playground. It all worked out well. The ice cream in the evening is great too! The only odd part was Rose. Being the manager, customer service should be #1. Rose at times assumed the next words out of my mouth, which she was wrong each time. It's telling that she's been doing this for a long time with no vacation.

CAMPGROUND RESPONSE / COMMENTS:

i'm sorry you had issues with rose. she is always ready to assist you with your needs. she enjoys her customers and helps where they need help. most of her customer love her. but not all people get alone. this must be one of those times. please come again.
Jun 04, 2017
Very welcoming, friendly staff who helped us with our every need. Very nice small park, very clean and quiet.
Jun 04, 2017
Jun 04, 2017
Very caring, helpful owner. Neat, clean and well maintained!

CAMPGROUND RESPONSE / COMMENTS:

we always look forward to the comments good or bad. it makes us aware of what we may need to improve on or comments on how you enjoyed your stay. please come again
Jun 04, 2017
Very friendly staff. Clean and nice shade.

CAMPGROUND RESPONSE / COMMENTS:

we hope to see you down the road please come again.
Jun 03, 2017
Jun 02, 2017
Over night stop. Nice park.
Jun 01, 2017
Thank you for a pleasant stay. Our space was shaded. The camp is quiet. Staff is very helpful.
May 31, 2017
too much traffic noise at night otherwise it was clean and well maintained.
May 29, 2017
May 29, 2017
Small, but very friendly site. Only stayed one night. Made to feel very welcome by the staff. We were recommended to a lovely family restaurant about 15 minutes walk away (Perkins). I would recommend the site to anyone I know, but we were visiting from the UK. We don't know anyone else travelling to Wyoming/Utah.

CAMPGROUND RESPONSE / COMMENTS:

our staff will always go the extra mile to make you fill at home. so glad you enjoyed your visit and the recommendation for eating. we hope you will come again.
May 29, 2017
Well kept and clean, helpful staff, level sites.

CAMPGROUND RESPONSE / COMMENTS:

thanks for taking the time to comment on your stay with us it helps us keep up with what we may need to change for all our customers to feel at home while they are staying with us.
May 28, 2017
We had a 12 hour drive south from Calgary, and arrived here in the dark, after the office had closed for the night. Fortunately the site that was assigned for us was easy to find and a "pull through". We did not use all of the features provided, as we did not do a full setup.... and we departed on our journey early the next morning. Hope to explore more on our next visit!

CAMPGROUND RESPONSE / COMMENTS:

we hope you come again and have a great summer. thank you for commenting on your stay with us.
May 28, 2017
We stayed one night at Pocatello on our way to Teton N.P. The staff was very friendly & helpful. This was our first KOA with gas availability, saving us an extra stop, very convenient.. You won't be dissapointed with this KOA.

CAMPGROUND RESPONSE / COMMENTS:

so glad you had a great time, we strive to make your stay with us a pleasant one. KOA wants to make sure you are comfortable and getting what you may need to come again. we so enjoy helping our customer any way we can. hope you have a great summer.
May 28, 2017
Was on my way to Rexburg and there were high winds. So unplanned stay. Didn't use any of the facilities.

CAMPGROUND RESPONSE / COMMENTS:

well we hope you plan a trip to come and see us with out all the winds. there is so much to see here in idaho
May 27, 2017
we came in for one night. Staff was very friendly, and helpful.

CAMPGROUND RESPONSE / COMMENTS:

glad you liked your stay with us and we hope to see you again. have a great summer.
May 27, 2017
We had a pleasant stay but the spaces are too short for the longer rigs and car if you don't want to unhook. It would be nice if park could be updated some. We are spoiled by the KOA in Billings.

CAMPGROUND RESPONSE / COMMENTS:

sorry you where displeased with your site. you where put into a 60ft site. if needed to be we could have changed you to something different if you had come and asked the office we are always ready to help make your stay a better one. we are doing upgrade all the time. please have a great summer.
May 27, 2017
Friendly and efficient. Help given gladly for tourist info. Thank you

CAMPGROUND RESPONSE / COMMENTS:

thank you for coming and we hope to see you again with a new agenda for seeing our sites around the Pocatello area. have a great summer
May 26, 2017
May 25, 2017
Great :)

CAMPGROUND RESPONSE / COMMENTS:

thank you for taking the time to fill out our comments.
May 25, 2017
Great campground. Good location to the freeway without any traffic noise. The owner runs the front desk and is awesome to work with. Trees nicely trimmed, plenty of shade, grass for my tent space manicured, bathrooms and showers spotless, office area nice and hot coffee in the morning. This KOA is definitely professionally run. Nice grounds for sure. Also lots of activities nearby if you have kids

CAMPGROUND RESPONSE / COMMENTS:

we are so glad you took the time and gave a nice revue. our staff and grounds people take pride in making sure you are comfortable and feel good about staying with us and please come back again.
May 25, 2017
Problem with wifi but probably due to volume

CAMPGROUND RESPONSE / COMMENTS:

thank you for taking the time to comment on your stay with us and our wifi system is new and yes you are right when we get high volume it tends to slow down our system. we do hope you enjoyed our campground and come again.
May 23, 2017
Very nice KOA. Campsites and laundry were very clean. Staff extremely friendly and helpful. Lots of brochures for Yellowstone, Idaho, Montana, etc.. This is the first KOA that pointed out that I had credits and offered to let me use them.

CAMPGROUND RESPONSE / COMMENTS:

we are glad you enjoyed your stay with us and thank you for your feed back. our staff strive to keep our customers informed of the things around the area and where you may be going. sorry you have not been kept informed on your points. just remember to ask when your at our KOAs have a great season
May 22, 2017
May 22, 2017
Needs updating. Staff was very friendly.

CAMPGROUND RESPONSE / COMMENTS:

sorry your stay was not what you may expected. yes we are old but. we are striving every day to do improvement. and to make your stay comfortable. we may be small but we are clean and always working to improve our grounds. hope you have a great summer.
May 22, 2017
Great customer service and a great KOA

CAMPGROUND RESPONSE / COMMENTS:

we thank you for taking the time to answer back to how your stay was with us . we hope you come again and have a great summer.
May 22, 2017
Nice KOA very pretty area to visit

CAMPGROUND RESPONSE / COMMENTS:

thank you we strive to make sure your stay is comfortable and you enjoy yourself. come again and see some of our area.
May 22, 2017
Pretty nice camp..great host!

CAMPGROUND RESPONSE / COMMENTS:

we hope you come again. And thank you for your comments we like to hear how we are doing and learn from our feed backs good or bad . our host want to make sure your stay is carefree and you feel at home . please come again our door is always open all year around.
May 22, 2017
Great place to stay. Very clean and nice folks to deal with.

CAMPGROUND RESPONSE / COMMENTS:

our staff and the koa thank you for taking the time to make comments on how your stay was and we hope you come to see us again.
May 20, 2017
We arrived late and didn't get a chance to meet the host. Sites are roomy enough for larger trailers or motorhomes pulling vehicles. The only issue I found was that the power box only had 1-30Amp receptacle of which the neighbor was using, I do carry a 50A/30A pigtail that can be used in the 50A receptacle but I wonder what happens when people don't have that option? 20A could be an option.

CAMPGROUND RESPONSE / COMMENTS:

thank you for taking the time to make comments on your stay with us. your site had 50amp also. sorry for the confusion. but we hope you come again
May 16, 2017
Nice place and nice people but not particularly dog friendly. Would regurn if in the area.

CAMPGROUND RESPONSE / COMMENTS:

what made you think not dog friendly . we love dogs. did you have an incident. please let us know . thanks for taking the time to fill out the survey. rose & tom
May 16, 2017
Hosts made us feel very welcome. Professional, personal, and helpful. Went above and beyond to make our stay comfortable. Very clean campsite and facilities. Would definitely stay there again.

CAMPGROUND RESPONSE / COMMENTS:

we are you enjoyed your stay with us and hope to see you again, thank you for taking the time in your busy vacation to make comments . we do learn so much when customer reply back to us and let us know if there is things we need to improve on or just to thank us for a great stay
 

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