Herkimer Diamond Mines KOA Reception Hours April 15 - May 9th: Sunday - Thursday 8AM-8PM, Friday and Saturday: 8AM-9PM May 6 - September 5: Sunday - Thursday 8AM-9PM, Friday and Saturday: 8AM-10PM September 6 - November 1: Sunday - Thursday 8AM-8PM, Friday and Saturday: 8AM-9PM Check-In Time: 1PM for all Tent/RV Sites; 3PM for all Lodging Check-Out Time: 12PM for all sites.
Visitors: All visitors must check in at the office. A nominal fee of $2.00 per person applies. Quiet Hours: 10PM to 8AM. Speed Limit: 5MPH at all times. Open Fires: Permitted in fire ring and BBQ grills only. Creek Tubing: At your own risk, please watch your children. Motorcycles are welcome, off road motorized vehicles are not. Laundry: Open 24 hours. Please, no clotheslines on trees or at the Camping Cabins, Deluxe Cabins or Unique Accommodations. Dishwashing Sinks: Provided at the rear of the shower rooms. Campers and Cars: You may not wash yours on site. Trash: Please use dumpsters and recycling bins. Please clean your campsite before you leave. Propane: Is available for purchase. Please inquire at KOA Front Desk. Fishing: Great fishing on the West Canada Creek. Smoking: No smoking in any buildings including Camping Cabins, Deluxe Cabins, Unique Accommodations and Restrooms. Pool: Open daily from 10AM to 9PM. Memorial Day Weekend through Labor Day Weekend.
.Some days I wake up and Im a leader, trying to develop strategy and vision. Some days, I get up and Im a manager and I try to develop a mission. But every day I am an educator.
I like to use our vision and focus on experiences. I dont want to just own a campground, or a diamond mine. I want to create an experience for the customer to take away. For us, work is theater but it is also our passion. We take it to a more authentic investment of time.
When a little girl comes into the diamond store and finds a diamond and makes a piece of jewelry with it, that is a memorable experience for her; that is what I find rewarding. Or a little boy who has never camped or fished before and we show him what a trout looks like or he finds a crayfish that is memorable.
Despite the changing economy, we have had steady incremental growth in all four of our businesses the last 15 consecutive years. I think the reason is we lead, we manage, we educate. No matter where we are, we are utilizing our distinctions, our diamond mines, the West Canada Creek, the Erie Canal and our KOA family. We leverage that every day of the year, says Renée.
Taking experiences to a whole new level is extremely rewarding for both us and our customers.