Hayward KOA

11544 North US Highway 63

Hayward, WI 54843

Reserve: 800-562-7631

Info: 715-634-2331

Camper Rating
4 out of 5
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Campground Reviews

Sep 02, 2013
We have been camping at Hayward KOA for 20 years and LOVE it! It is truly a fun place for families. We have spread the word to many families about how great Hayward KOA is. It's a great day when you are at KOA!!! See ya next year!

CAMPGROUND RESPONSE / COMMENTS:

That's great. Let us know when you return, we would like to meet you. See you in 2014! Tony/Rosie
Sep 02, 2013
The many amenities for family is what really made our stay awesome. The convenience of tubing was excellent. Love the camp kitchen. Wasn't told aobut wristband package that included water slide, pillow jump, tubing, etc. Rating not 5 stars because of this.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. The river tubing is a big part of our park with as many as 600 tubers a day! We do have wrist band packages and we'll train our staff in letting everyone know! We're also looking into a zip line for the 2014 season! Hope to see you again.
Sep 01, 2013
Less friendly than last year. Large slide closed Mon -Wed Red Pine Breakfast only on weekends.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your thoughts. We're conducting customer service classes this coming 2014! Unfortunately we lost some workers near the end of our season and we had to run a limited schedule at the water slide. New, additional staff is already hired for 2014. Check out our web site for new info. Thanks
Aug 31, 2013
Disappointed. Water slide not open during week, no special activities for kids during week, Not the friendly feeling like the staff that use to be there. Our cabin was great except the bunk room door was out of adjustment, and the floor was swept but not mopped. The jumping pillow is too expensive and should be included with the cost of staying especially when there are no other activities.
Aug 30, 2013
Dirty bathrooms, quoted prices were wrong, off by $17 per person for 3 day passes on waterslide/tubing/pillow. Also waterlside was closed! Staff not friendly!
Aug 30, 2013
We were disappointed that we were not told the water slide wouldn't be open at all during our 4 day stay. Campsites are way too close together, waiting for the gravel around the jumpy pillow to dry while the large staff in yellow told the kids they would check on it and didn't until asked at least 4 more times wasn't nice, either. If not for the pool, we would have found another campground.
Aug 29, 2013
Aug 29, 2013
We loved all of the fun activities for kids- bike rentals, waterslide, bouncy pillow, movie night,minigolf, etc. We stayed in one of the 4 passenger camper cabins and would definitely stay in one again. My only complaint is that there was barely any grass throughout the whole complex. I understand grass is hard to maintain with so many vehicles/tents coming in/out, but some would've been nice.

CAMPGROUND RESPONSE / COMMENTS:

We attempted grass....all the trees rejected the idea! We are installing new tent areas with graveled pads for the tents. Thanks
Aug 29, 2013
Loved our stay , our 6 and 3 year old never ran out of fun things to do. The kids asked why we couldn't live there. We'll be back.

CAMPGROUND RESPONSE / COMMENTS:

Thanks. We look forward to seeing you in 2014! There will be additional activities next season.
Aug 28, 2013
The new owner doesn't want people to enjoy themselves. We had thirty people in our group and he wanted one person to talk at a time by the campfire. We were told we were not welcome back after the whole group have coming there for twenty years never had a problem an tell this year. We won't be back next year .
Aug 28, 2013
Aug 28, 2013
Aug 28, 2013
We had a great time during our stay. The staff is extremely friendly. When our to leaket they helped us dry our clothes. The one person Kay who is the activities person really went above and beyond.
Aug 28, 2013
Nice area and great staff. Downside is the waterslide and the advertised daily breakfast are both only open on the weekend.
Aug 28, 2013
We really like this KOA as it is right next to ATV trails. Please fix the AC though

CAMPGROUND RESPONSE / COMMENTS:

You're not kidding about the AC! lol. New units have already been purchased! See you in 2014
Aug 28, 2013
It was a great safe Place to relax with the kids. I had fun and the kids said they had a blast. Everything was nice and clean and staff was excellent. I hope to stay every chance I get Thank You

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments. We'll pass them on to our team!
Aug 27, 2013
Wonderful time. Booked the same cabins and lodge for next year extending our stay to 4 nights. Love the lodge but would like to see a full size refrigerator/freezer like the new lodges have. It's more convenient for a longer stay. The stiff mattress cover was the noisiest I've ever tried to sleep on. Something softer and quieter would be a kudo. Otherwise, looking forward to next year!! Thank you!
Aug 27, 2013
It was wonderful! Not one single thing to complain about!
Aug 27, 2013
Excellent stay as usual! Firewood bundles seem to be getting a little small though and some of the younger staff memebers seem like they don't want to be there. Maybe they need a pep talk, lol.
Aug 27, 2013
During check in, There were 3 staff there, 1 of which was a teenage girl who was in a snit about having to relieve a co-worker from the water slide. Her attitude was extremely unpleasant and unwelcoming to a guest-especially during camper appreciation weekend! Second, make the "no smoking" a priority at the pool. Thirdly, offer plastic recycling!
Aug 27, 2013
love your campground, but disappointed that we did not have a host show us to our campsite. It's always appreciated when we have a host show us ro our site and makes sure we are situated on the site okay.
Aug 27, 2013
While the campground was good, you have a worker there that has the poorest manners when dealing with people. Elise is her name and she should really work on how she presents herself to clients.
Aug 27, 2013
Aug 27, 2013
our cabin was clean, it smelled nice, cleaned by Jaimie. the bathrooms were very nice, plenty of hot water. A little less dust, but a very nice place. Kathy who checked me in was very friendly. The owner, Tony was very friendly and polite. I would come back, but get a more deluxe cabin. thank you everyone for making my stay a nice experience.
Aug 27, 2013
Hayward is a nice place. Very very busy KOA. Booked at last minute and slept in teepee under the pines as camper cabins were booked. Unique experience.
Aug 26, 2013
Aug 26, 2013
The cabin was great! My only complaint was the prices were too high on the activities!
Aug 26, 2013
The campgrounds and facilities were always clean and the staff was friendly it was a great place to stay and we will be coming back again and again and again thanks a lot Phil and Angie :)
Aug 26, 2013
We had a wonderful time staying at the Hayward KOA!! Thank you for your hospitality and allowing us to make such great memories with our family and friends!!!!
Aug 26, 2013
Aug 26, 2013
Aug 26, 2013
The cabin had not been cleaned. Dirt & various garbage pieces on the floor, the trash can was full including a dirty diaper. Our boys loved the park & riding their bikes around. They had fun in the pool. They loved the waterslide as well. I think for the price people pay to stay, more things (waterslide, pillow, golf) should be included, or at least a one-time fee for the duration of the stay.
Aug 26, 2013
Having stayed at this KOA for years, it's obvious there are new owners. I miss all the friendly retired help that was always there. Mostly young help that weren't very friendly. The restrooms weren't as clean as in the past. The price of wristbands remained the same. Too costly for large families. If you lowered the prices, more wristbands would be purchased.
Aug 26, 2013
Aug 26, 2013
Aug 26, 2013
It is always a great time!!! Unfortunately the water slide was down and the DJ cancelled for the Kamper Appreciation weekend.
Aug 26, 2013
always a good time! Hope your staff member that fell is ok!
Aug 24, 2013
the staff were not very nice or helpful. the water slide being closed wasnt very fun either. wont be back
Aug 24, 2013
Aug 24, 2013
We had a great camping experience. It was our first time ever camping, and it was AWESOME!! The staff at the Hayward KOA is amazing! Very friendly and helpful. We will definitely be back. Hopefully the water slide will be open everyday when we return. Thank you for a very memorable camping trip!!
Aug 24, 2013
Campground nice and clean. Workers friendly, and you had excellent weather...good job.
Aug 23, 2013
Customer care was very poor and disrespectful at times for the amount of money my family spent four rv s a. Two cabins and slide closed for lack of Workers unacceptable disappointed
Aug 23, 2013
we loved the camp grounds and all the fun...we would come back for sure
Aug 23, 2013
Aug 22, 2013
The campgrounds were clean and well cared for, however, the help tended to go 'over the top' with talking about the rules. Also, the entire campgrounds area should be expanded; add some bushes or trees between sites, they are WAY TOO packed together. Clearly trying to maximize profit at the expense of privacy. The pool is too small for the volume of people they pack in the campgrounds.
Aug 22, 2013
The KOA in Hayward was very clean and nice. Our tent site was perfect. A few issues we had was the water slide. The water slide was closed for the whole time we were there. Our little kids were disappointed. They said they did not have enough life guards. All in all it was a great campground and very kid friendly.
Aug 21, 2013
Overall, we had a great time. The cabins were wonderful. The things that disappointed us were all of the additional costs, unfriendly staff in the office, camping in gravel (very dusty) and the lack of information on how late we could rent bikes and that the water slide would be closed for our stay. The website/office needs to improve on the information available.
Aug 21, 2013
Disappointed that fees were charged for jumping pillow and slide, etc. this wasn't clearly noted on website. It was advertised as a great feature of the campground but not that we'd be charged extra. The glow show was good.
Aug 21, 2013
Lovely big trees and great camping kitchen!
Aug 21, 2013
It was wonderful! So much for everyone to do.. We will definitely be back some time in the near future!!

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