Harrisonburg / Shenandoah Valley KOA

Open All Year

Reserve: 800-562-5406

Info: 540-896-8929

Email

12480 Mountain Valley Road

Broadway, VA 22815

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Camper Rating 4.5 out of 5

Based on 1000 Reviews

Campground Reviews

Aug 18, 2016
Had a great stay. People were friendly
Aug 18, 2016
EXTREMLY PAINFULLY SLOW CHECK IN!

CAMPGROUND RESPONSE / COMMENTS:

We do our best to move things along during check in. At the same time, we do try to cover the basics of campground rules and amenities. At times we do have campers who have lots of questions. We are sorry you found the process painfully slow.
Aug 17, 2016
Lovely campground. Well kept and very quiet. Close to many attractions in the Harrisonburg, VA area.
Aug 16, 2016
Aug 16, 2016
Nice sites.easy to park. Great friendly helpful staff
Aug 16, 2016
We loved this campground except for one thing - WI-FI connection was advertised, but was mostly nonexistent. We had hoped to do some planning for future trips but were unable to do so.
Aug 16, 2016
We had such a great time even with the hot weather. People were friendly, checking if we needed anything. Bath house was very clean. Would definitely come back again hopefully in the fall!
Aug 16, 2016
Aug 15, 2016
Aug 15, 2016
Campground is great. The people that work there are very friendly and helpful. Thank you.
Aug 15, 2016
The people in the office are very nice. The sites as spacious and level.
Aug 15, 2016
Wifi didn't work 90% of the time. Not well maintained. Pool was cloudy with algae covering the intake return. Algae spotted around the pool walls from lack of cleaning. Horse shoe pits not maintained. Hooks ups were wobbly and loose. Mini golf was ok but not well kept. Showers were clean. Large lots.
Aug 15, 2016
This campground is small but well laid out. Our family especially enjoyed the well marked hiking trail. We were however a bit disappointed that although pancakes were no longer being served Saturday mornings, there was no notification of this and breakfast was still listed on the menu board.

CAMPGROUND RESPONSE / COMMENTS:

Breakfast is served on holiday weekends. We were not getting enough orders to justify opening other times. We thought the lack of advertising it would serve as notification that it was not available. We leave the menu board up as it is permanently fixed to the wall and necessary when we are serving.
Aug 14, 2016
Like always KOA offers the best accommodations for your adventure. The staff are very friendly and the service is excellent.
Aug 14, 2016
Staff was very nice. Sites were ok. So many bugs.

CAMPGROUND RESPONSE / COMMENTS:

There is not really much we can do about bugs in the woods. We do hope you enjoyed your stay, otherwise.
Aug 13, 2016
Aug 13, 2016
We loved the woodsiness of this campground. The chickens were also a nice addition!
Aug 12, 2016
Nice campground level spot no problem
Aug 12, 2016
Aug 12, 2016
My boyfriend Andrew and I loved our stay at the campground. We loved getting to know the friendly staff, the facilities were clean, and we loved the activities - mini golf and the pool were our favorites!

CAMPGROUND RESPONSE / COMMENTS:

You were two very sweet people. We enjoyed having you here and look forward to seeing you again! Come back again and we will show you even more terrific things to do in our beautiful shenandoah Valley!
Aug 12, 2016
Very nice facility. Grounds well kept and pride of family ownership is apparent.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words...and noticing how hard my family and staff does work to make everything perfect! We do hope to see you again soon!
Aug 12, 2016
very nice koa.....very clean....only issue was that the check in wasn't overly friendly or helpful....ie request for direction.....but the locale is beautiful and the grounds were well kept.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed our campground and the area. We do our best to always be very friendly and helpful at the front desk. We are sorry you found us less than perfect.
Aug 11, 2016
Great staff, great location and amenities.
Aug 11, 2016
very pleasant campground, nicely maintained, lots of things to do. Clean.

CAMPGROUND RESPONSE / COMMENTS:

Thankyou. We are glad you enjoyed our beautiful place in the woods. My staff is amazing and go above and beyond ensuring everything is perfect!
Aug 10, 2016
Aug 10, 2016
Very nice campground. Staff was super!
Aug 10, 2016
Made sure we arrived after 2 pm. Were escorted to site and helpfully parked. Nice level site, small gravel roads, plenty of room to make turns.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We do our best to get your vacation off to a good start!
Aug 10, 2016
Très bon camping. Bien situé. Très propre Internet ne fonctionne pas du tout, même si notre site était situé tout près de l'office

CAMPGROUND RESPONSE / COMMENTS:

Thankyou for the kind words. We are sorry, the internet is very slow and all we can get to the campground ... Merci pour les mots gentils. Nous sommes désolés , l'Internet est très lent et tout ce que nous peut se rendre au camping
Aug 09, 2016
Aug 09, 2016
Great facility!
Aug 09, 2016
Great stay, really nice campsite. Only negative was the barking dogs.

CAMPGROUND RESPONSE / COMMENTS:

If those dogs were on our campground, I hope you mentioned it to a staff member so we could deal with the situation. We want everyone to enjoy their stay!
Aug 08, 2016
Aug 08, 2016
the cost for a visitor is too much.

CAMPGROUND RESPONSE / COMMENTS:

All visitors on our campground are charged 6.00 per person, per day. We are invested in having EVERYONE enjoy their time here. Excessive visitors to a site has a negative impact on the people around you.
Aug 08, 2016
Best feature is quiet, away from freeways. Campsite was not very inviting.

CAMPGROUND RESPONSE / COMMENTS:

I am not sure what you mean by the campsite not being 'inviting'. Site 42 is a huge site with a large yard, a fire ring built with boulders, a picnic table and shade during the day. We do not have highway, train or airplane noise and are in the woods.
Aug 08, 2016
The camp sites are amazing. I loved it here but was just way to slow. KOA needs to address that issue.

CAMPGROUND RESPONSE / COMMENTS:

The issue has been addressed. We are located 4 miles off the interstate and 7 miles from any large city. We are limited to satellite internet. We have contacted every WIFI provider in the area and have been informed they will not come out to us for any price.
Aug 07, 2016
everybody was very friendly and helpful
Aug 07, 2016
Beau site. Internet ne fonctionne pas ce qui est inadmissible aujourd'hui.
Aug 07, 2016
This was my second stay here the staff is great,the cabin was great but the put put golf is run down and rotten,the horseshoe pits are 6" deep with no sand they're washed out and not able to be used the pond has no fish and needs to be stocked was hoping being my second time there the improvements would have been done but no chance the pool was good but they only do activities on Saturday

CAMPGROUND RESPONSE / COMMENTS:

We have inspected the mini golf and are unable to find any issues. The pond is stocked, fish tend to not bite when the temperatures are very high. The horseshoes had been washed out due to high waters. We have repaired them. We have done activities on Saturday for 8 years.
Aug 06, 2016
Very clean and centrally located near fantastic attractions. Staff was very professional and helpful.
Aug 06, 2016
Loved the large patio sites!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed the beautiful patio site. We have enjoyed building them! See you again, soon!
Aug 04, 2016
Site was a slight to maneuver into, only 30 watt but my fault neglected to request 50. Staff very courteous. Campground quiet.
Aug 04, 2016
We have been coming there for the last 8 years. This is the first time I believe safety needs to be issued. Mowing with the deck throwing towards people is not okay! Weedeating close to people is not okay. Not as friendly either!! After 8 years we were asked for collateral for ping pong paddles. Ridiculous!! That's including with the rental, not supposed to be stipulations!! Disappointed!!

CAMPGROUND RESPONSE / COMMENTS:

Oh my goodness! I will speak to the staff members about mowing and weedeating near people! The staff has always asked for guests to leave a driver license when checking out equipment. It is how we are able to continue offering so many things for free.
Aug 04, 2016
Clean, friendly. Wifi only at registration .Horse cave is a Ghost town. Bizarre

CAMPGROUND RESPONSE / COMMENTS:

I believe you have us mixed up with another campground. We are not near anything by the name of Horse Cave. We are near Harrisonburg, which is a bustling university town with more than 50,000 people and 3 universities.
Aug 04, 2016
Outstanding. Site was level and provided excellent services (water, electric & cable TV) the staff was available and supportive. Showers & bathrooms were clean & well maintained. Thanks Bill & Jan

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay on site 42. Thank you for the kind words. My staff goes above and beyond to be sure everything is perfect! We hope to see you again, soon.
Aug 04, 2016
Campground do was quiet away from everything.air hockey,ping pong tables were totally out dated.lady in office was helpful to see if my dog had a tick but no other staff member spoke.he'll no other campers really spoke to anyone.stone sites very uncomfortable for dogs feet no grass sites.nearest Walmart is like 10.3 miles away 1way

CAMPGROUND RESPONSE / COMMENTS:

We are sorry our beautiful Valley did not meet with your approval. Perhaps no one spoke to you much because you were so busy scowling at everyone and telling them how much better is in NY. I was happy to examine your dog's wart to be sure it was not a tick. You are welcome.
Aug 03, 2016
Great place! Very quiet, clean, and friendly staff.
Aug 03, 2016
Aug 03, 2016
Pretty campground. Friendly staff. Internet not so good. Had to use my phone to hotspot my iPad. I would visit again.
Aug 03, 2016
J'apprécie toujours arrêter à ce camping. C'est un endroit calme, propre et relaxant. De plus, le personnel est accueillant et courtois. Je lui remets 4 étoiles pour la qualité de son Internet trop lent lorsqu'on réussit à le capter (connexion satellite).
Aug 03, 2016
We liked that was 3 miles from highway to minimize road noise. However, most unlevel spot we have ever had at a KOA. In need of much more rock. Camp store closes earlier than other KOAs. Wifi was spotty and unreliable. The resident rooster negates the quiet setting. Will not return to this KOA.

CAMPGROUND RESPONSE / COMMENTS:

We have had severe rain storms which will wash the gravel off our roads and sites. We do our best to move the gravel back uphill after each storm. The store closes at 9pm.
 

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