Harrisonburg / Shenandoah Valley KOA

12480 Mountain Valley Road

Broadway, VA 22815

Reserve: 800-562-5406

Info: 540-896-8929

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Camper Rating
4.5 out of 5
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Campground Reviews

Oct 27, 2014
Very good. Should consider lighting the kids play area.

CAMPGROUND RESPONSE / COMMENTS:

Our playground and basketball court close at dusk and therefore are not lighted. We encourage children and their parents to abide by the closing time for the playground.
Oct 26, 2014
Very nice and clean park and the owners / staff are very helpful and friendly.
Oct 26, 2014
Oct 26, 2014
Great for fall camping especially
Oct 26, 2014
I stay in deluxe cabin at least 2 times a year. It is so nice relaxing. Everyone is so nice..see you next year..cant wait

CAMPGROUND RESPONSE / COMMENTS:

It is always a pleasure to see your smiling face. See you next year!
Oct 26, 2014
Excellent! Only complaint was that wood bought from KOA store would not burn.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed our deluxe cabin.
Oct 25, 2014
Stay here frequently one of my favorite campgrounds in Virginia. Chickens were great company during my stay. Campground well kept and squeaky clean.
Oct 25, 2014
Oct 25, 2014
very nice KOA. A little far from I-81
Oct 25, 2014
Great lots with plenty of shade; employees real friendly and helpful.
Oct 25, 2014
Great campground, very freindly staff.
Oct 25, 2014
Oct 24, 2014
Very rough internal road & site development, but good 50A elec. & cable TV plus water & sewer. Has 3.4 mi tortuous twisting road with short steep hills from I-81 to park plus steep hill at park entrance. At $52 for one night, was one of most costly KOAs for us. Difficult tortuous internal roads for 40ft motorhome. Not for novice drivers (I have 17 years/185,000 mi motorhome experience).

CAMPGROUND RESPONSE / COMMENTS:

We are sorry you were not comfortable driving on the standard DOT double yellow line road from I81 to our campground.As for our roads in the campground, we have had 45' long Big Rigs towing double decker trailers drive with confidence through our park with no issues.
Oct 23, 2014
Oct 22, 2014
The campground sites are in terrible condition. Our site was not level and the picnic table was actually on a down slant from the fifth wheel. Not usable at all. The woman at the desk doing the check-in was not friendly or helpful. We are loyal KOA campers and this is one of the few times we were sorry we stayed at a KOA. We felt we overpaid for the overnight stay.

CAMPGROUND RESPONSE / COMMENTS:

Site 69 is a favorite among some of our regular campers. We are sorry you felt it was not level. We have never had a complaint about site 69 not being level. The front desk clerk in question did everything in her power to make you happy. We are truly sorry to have disappointed you.
Oct 22, 2014
Very nice and clean.
Oct 22, 2014
Well-kept cabin. Was dissapointed that there was no stove.

CAMPGROUND RESPONSE / COMMENTS:

When you made your online reservation the site description clearly states what is in the kitchen. Your email confirmation has an extensive list of what you will and will not find in the lodge and what you may wish to bring along. I am not sure how we can communicate any more clearly our amenities.
Oct 22, 2014
Great friendly staff, nevera problem, always super clean and fun

CAMPGROUND RESPONSE / COMMENTS:

We look forward to seeing you in the new year. Thank you for the kind words. Our staff is the best!
Oct 22, 2014
AWESOME is the best word for it. What a beautiful campground, kept in great condition. Our site was perfect, the bathroom/showers were perfect. I will give it 5 stars only because 8 stars isn't an option!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for such kind words. Our staff is the best and goes out of their way to make everything as close to perfect as can be. Thank you for noticing!
Oct 21, 2014
Oct 21, 2014
a nice & quiet camp, relaxing
Oct 21, 2014
We had a great stay again this year (our second). We only wish that you offered a military discount through October, which is when we always come over to camp.
Oct 21, 2014
Friendly staff, quiet area, camping lots seemed to be a nice size throughout the campground, and fun activities for the kids. We had a nice time camping here.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your stay. Halloween is a wonderful time to be here. We enjoy playing and doing crafts with the kids. We hope to see you in the Spring!
Oct 20, 2014
Very friendly staff, great location, and clean! Thank you!!
Oct 20, 2014
Oct 20, 2014
Wonderful staff, activities and setting. Well run and clean. Best campground we've stayed at
Oct 20, 2014
Oct 19, 2014
Best Koa we have stayed at. Lots of trees, very nice owners and nice spaces between sites.
Oct 19, 2014
Oct 19, 2014
The staff was incredibly friendly and helpful.No matter the time of day-the bathrooms were always spotless. There were so many activities at the campground, there was no reason for us to leave. We had a great time and very much recommend this camp site!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words! We do our best to keep everyone busy and happy!
Oct 19, 2014
Extremely friendly and helpful staff at all times! Warm, smiling, very pleasant! Thanks!

CAMPGROUND RESPONSE / COMMENTS:

We were pleased you chose our beautiful place to relax and recharge. Come back any time! You were a pleasure to chat with.
Oct 18, 2014
Oct 18, 2014
Oct 16, 2014
Oct 16, 2014
This Is a Great KOA, of the few I've been to this rates the best to me, It has A real camping feel with the scenery and the boulders all around the campsites, The Hiking Trail was really a great accomplishment for me. I fully recommend this place!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are glad you enjoyed your stay. I do enjoy working with the boulders rebuilding the firepits. That hiking trail is great. We also enjoy walking it. We are glad you accomplished your goal on the trail!! Come back and go up again, soon.
Oct 16, 2014
Large, almost perfectly level pull through, hard to find on a hillside. Very friendly and helpful staff.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are glad you enjoyed your stay. We work on those sites to keep them as level as possible and prevent them "sliding down hill". I am glad you found yours to be level!
Oct 15, 2014
Oct 15, 2014
Oct 15, 2014
We really enjoyed our stay at your KOA Deluxe Cabin and plan on reserving the cabin again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are glad you enjoyed your stay. We look forward to seeing you again.
Oct 15, 2014
The people who own this KOA are lovely, wonderful people. There were extremely clean bathrooms. The campground is small and quaint. There were a few things that lowered my score for the campground. The wi-fi was poor (though it IS in the forest). There was no operational pizza kitchen or breakfast (as advertised) during our four day stay. Other than that, it is a cute little campground.

CAMPGROUND RESPONSE / COMMENTS:

Yes, our satellite dependent WIFI is very slow. Serving breakfast "AL Fresco" (outside) during 45 degree temps is not feasible; therefore, it was cancelled. Sadly, our pizza chefs were out of town the weekend you were here. You were offered a menu for a local pizzeria that delivers to your site.
Oct 15, 2014
The staff were super friendly, the campground clean and well laid out. The bathroom was so clean and polished - it was amazing - one of the best KOA's I have ever stayed at!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are glad you enjoyed your stay. We work to keep the grounds clean. Thank you for noticing!
Oct 15, 2014
In spite of a rainy weekend, we thoroughly enjoyed ourselves. The staff always gives us the vacation that we need. Love the Halloween celebration too!!!!!

CAMPGROUND RESPONSE / COMMENTS:

You are sweet! See you in the new year!
Oct 15, 2014
We enjoyed the one night stay.

CAMPGROUND RESPONSE / COMMENTS:

Come on back when you can stay awhile!
Oct 14, 2014
Friendly. Clean bathrooms. Kabin bed mattress firm and comfortable...better than some $200 a night hotels!

CAMPGROUND RESPONSE / COMMENTS:

Wooo Hooo! Those new 7" mattresses were a good investment! Glad you liked them.
Oct 14, 2014
We stayed at your KOA for our maiden voyage with our new RV! The entire staff was professional and friendly. Thanks for helping get our new life as RV'ers off to a great start!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are glad you enjoyed your stay. Congratulations on the new RV. We hope you enjoy the adventure and come back to see us again.
Oct 13, 2014
Oct 13, 2014
This campsite exceeded our expectations! The grounds are very clean and very quiet. Our Cabin was extremely clean and comfortable. The staff is very welcoming and friendly and they had many activities planned throughout Saturday including a lighted hay ride in the evening. We were there for JMUs family weekend so we didn't get to take in the full experience, but can't wait to come back!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are glad you enjoyed your stay. We look forward to seeing you, through the next few years, as your student progresses through JMU.
Oct 13, 2014
Friendly employees at check-in. Clean restrooms. Fun gift shop. Even though it rained, we had a great experience at the campground.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are glad you enjoyed your stay. We strive to purchase locally made items and Made In USA items. We also try to keep our gift shop fresh and fun. We are glad you enjoyed it!
Oct 13, 2014
This is a very nice campground with very clean bathrooms and friendly/helpful staff. My only suggestion would to be to better mark the exit road in the upper area. Also, the cable TV was out. I would have appreciated being told that UPON CHECK-IN, instead of being told "that area does have cable TV" only to find out later that it was not working and not scheduled for repair until the next week.

CAMPGROUND RESPONSE / COMMENTS:

Sadly, the amplifier for the big rig section had malfunctioned. We were told about the issue soon before your arrival and were not able to move your big rig to another site. We should have let you know upon arrival. The 12" x 18" EXIT sign with arrow up on the exit road seems to be fairly visible.
Oct 13, 2014
This is a small, pleasant family oriented campground. With one exception, the staff was friendly and helpful in showing us our campsite and delivering firewood. Bathrooms are immaculate, but it is inconvenient to be closed mid-day for cleaning. The only negative is that one of the weekend desk workers was surly and had an attitude to me and other customers that asked her simple questions.

CAMPGROUND RESPONSE / COMMENTS:

We close the bathrooms daily from 12-2 in order to clean and sanitize them. I am sorry you had an issue with one of my clerks. Please bring any situation like that promptly to my attention, during your stay, so I can identify the problem and do something about it.

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