Harrisonburg / Shenandoah Valley KOA

12480 Mountain Valley Road

Broadway, VA 22815

Reserve: 800-562-5406

Info: 540-896-8929

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Camper Rating
4.5 out of 5
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Campground Reviews

Apr 03, 2013
Even though you say you are big rig friendly, there were a few low hanging branches that need to be trimmed back, because they can scratch the paint on the coach when trying to get in and out of the campsite and the park.
Apr 03, 2013
Apr 03, 2013
I needed internet access and could not log on while I was there.
Apr 01, 2013
Apr 01, 2013
It was pre-season, so I don't think it would be fair to judge everything, but I was disappointed the Wi-fi did not work at all. (They had two, and neither worked.) Also they had all the lights off at the restrooms, which is a bit of a safety hazard. It looked like it had a light, but may have been out or turned off. The store and gameroom weren't ready yet either.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for letting us know about the outside light being off over the bath house. We needed to reset the timer after the two day power outage.
Apr 01, 2013
The staff was very friendly. The sites were clean and pretty large. The campground is only a few miles from the interstate, there was absolutely no road noise of any kind. It was a very quiet. We loved it. This is the second time we have stayed here and had a very good time both times. The camp store is small, but they seem to stock most of the basic needs stuff as well as some tourist items. Ther

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We look forward to seeing you next time.
Apr 01, 2013
I prepaid for 3 days and after the 2nd day I told the owner that I would be leaving that night. I asked for the 3rd night to be refunded. I was told no that only a raincheck would be issued. Campground was empty so it is not as if they turned down a reservation. Not sure if this is even legal. I didnt stay for 2 of the 3 nights, only asked for a refund on the 3rd night, and was told no.

CAMPGROUND RESPONSE / COMMENTS:

We offer Rain Check Refunds for early departures. These are honored for a period of one year from date of issue.
Apr 01, 2013
Trop en forêt pour nous. Nous avons dû chercher un peu comment s'installer, il n'y avait personne pour nous accompagner. Personnel gentil cependant. Prix élevé par rapport à d'autres KOA.

CAMPGROUND RESPONSE / COMMENTS:

Je suis désolé que tu n'étais pas escorté à votre site le jour de votre arrivée. Le personnel a été re-formé.
Mar 31, 2013
Mar 31, 2013
Mar 31, 2013
There were many activities that were advertised on the web and in the brochure that were not available (pool table, games). Very expensive given the amenities that were actually offered.

CAMPGROUND RESPONSE / COMMENTS:

Sadly, many of our activities, game room and store hours are seasonal. I am sorry we did not communicate this better.
Mar 31, 2013
Très bon service ,très propre , gens très accueillant , j y retournerais sûrement a mettre dans mes prefere

CAMPGROUND RESPONSE / COMMENTS:

merci pour les paroles aimables! (Thank you for the kind words!)and(Thanks GOOGLE Translate)
Mar 30, 2013
Mar 30, 2013
I can see that the owners have and are making improvements to the campground. Great place to stay

CAMPGROUND RESPONSE / COMMENTS:

Thank you for noticing our hard work! Wait until you come back to see what is new this year!
Mar 29, 2013
Mar 28, 2013
Cable tv reception poor they did not know what channels they received

CAMPGROUND RESPONSE / COMMENTS:

Sadly, the TV had been installed the week prior to your arrival and we were still working out the 'bugs'.
Mar 26, 2013
Mar 25, 2013
Very rustic and interesting to get to, but a very pleasant experience.

CAMPGROUND RESPONSE / COMMENTS:

We enjoy the woods and rustic atmosphere, too. The road coming in here is beautiful and interesting!
Mar 25, 2013
Enjoyed the lodge. Unfortunately, we had no hot water Saturday night or Sunday morning. Other than that, we had a good time.

CAMPGROUND RESPONSE / COMMENTS:

I am really sorry about the hot water issue. We have found the problem and it is fixed.
Mar 25, 2013
We are koa work kampers traveling to our next assignment. When I called to inquire about reservations the girl who answered the phone wasn't interested in taking one. When we arrived she didn't know how to handle the travel vouchers. I offered my assistance, she was not willing to listen. She called a person on the radio, they did not answer. I waited 15 minutes then paid using credit card. :-(

CAMPGROUND RESPONSE / COMMENTS:

I apologize for the misunderstanding. The staff member has been re-trained.
Mar 17, 2013
Only stayed overnight, but it was very nice

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words.
Mar 14, 2013
I love the K.o.A and the people who run it. We are treated like family and that is how we feel about them. The k.o.a. is a great place to stay and I Wish that I could stay all summer long. The place is kept nice. if I could afford it I would stay more then 3 days.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. See you again soon!
Mar 05, 2013
We love Harrisonburg KOA. Clean, Quiet and the staff is wonderful. Our choice destination in the area.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We strive to do our best!
Mar 05, 2013
It was off season so can't say much. should have been discounted more at this time of year.

CAMPGROUND RESPONSE / COMMENTS:

Actually, you paid the 2013 Winter rate of $39.00 per night for a 50 amp, full hookup, pull through Big Rig site. This is about a 20% discount.
Feb 27, 2013
convenient spot for our travel

CAMPGROUND RESPONSE / COMMENTS:

See you next time!
Feb 18, 2013
Feb 14, 2013
Feb 13, 2013
Feb 11, 2013
Feb 11, 2013
It was a cold day and there was no hot water in the showers In other time it is ok.

CAMPGROUND RESPONSE / COMMENTS:

I am really sorry we did not communicate to you better. On cold days the shower must run for better than two minutes to receive hot water.
Feb 06, 2013
no cable no internet they said next week but paid full price

CAMPGROUND RESPONSE / COMMENTS:

You paid a rate of $39.00 for a 50amp full hook-up, pull through site. This is about a 20% discounted rate. I am sorry this was not explained to you.
Feb 06, 2013
Very friendly staff. Very pet friendly . Had a unique welcoming way of reminding dog owners to follow pet rules.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind comment. We now have an enclosed pet playground!
Jan 23, 2013
It was good until the second night when the water froze in the lodge. We had no toilets etc. At 9:15 when the place opened the next morning, I got no real response but uh huh. No effort to change my bill give me a free stay, discount the bill...nada...nothing

CAMPGROUND RESPONSE / COMMENTS:

I am sorry to hear about the water pipes freezing at the Lodge. I have spoken to the staff about fixing this issue.
Jan 22, 2013
Jan 21, 2013
Nice helpful clean I can't say enough good things about staff and campgrounds even helped us after hours A++

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind comments. We look forward to seeing you again.
Jan 19, 2013
Jan 14, 2013
Jan 10, 2013
Jan 08, 2013
This was our first KOA experience. It was nice and the restrooms were clean. The staff was helpful and pleasant. We will be back in the spring to enjoy everything KOA has to offer.
Jan 08, 2013
Jan 02, 2013
just an overnight on our way south.would go back again.
Dec 31, 2012
Dec 31, 2012
Need wifi at the campsites, otherwise very nice. We'll be back next time we're in the area.
Dec 30, 2012
Bob at the desk was friendly and helpful. Our site was nice and level. We would return if and when they get cable and wi-fi. We enjoyed the hike into the forest in spite of the snow.
Dec 20, 2012
This was our second stay here. Nice friendly staff and clean bathhouses.
Dec 19, 2012
Dec 11, 2012
A little far off the interstate, but a very nice KOA. Easy to get to and out of. Bathrooms were updated and very clean.
Dec 09, 2012
The owners were very nice and friendly. The campground is a good place to visit. The restrooms were very clean and warm and the store was a nice place to visit.
Dec 03, 2012
Our stay was quiet and enjoyable. We'll return when there are more campers and will assess again.
Dec 03, 2012
Wish we knew there was no wifi except in the store/office. While we were there for 2 nights, that didn't even work.

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