Harrisonburg / Shenandoah Valley KOA

12480 Mountain Valley Road

Broadway, VA 22815

Reserve: 800-562-5406

Info: 540-896-8929

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Camper Rating
4.5 out of 5
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Campground Reviews

Oct 19, 2014
Extremely friendly and helpful staff at all times! Warm, smiling, very pleasant! Thanks!
Oct 19, 2014
Best Koa we have stayed at. Lots of trees, very nice owners and nice spaces between sites.
Oct 19, 2014
Oct 19, 2014
The staff was incredibly friendly and helpful.No matter the time of day-the bathrooms were always spotless. There were so many activities at the campground, there was no reason for us to leave. We had a great time and very much recommend this camp site!
Oct 18, 2014
Oct 18, 2014
Oct 16, 2014
Oct 16, 2014
This Is a Great KOA, of the few I've been to this rates the best to me, It has A real camping feel with the scenery and the boulders all around the campsites, The Hiking Trail was really a great accomplishment for me. I fully recommend this place!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are glad you enjoyed your stay. I do enjoy working with the boulders rebuilding the firepits. That hiking trail is great. We also enjoy walking it. We are glad you accomplished your goal on the trail!! Come back and go up again, soon.
Oct 16, 2014
Large, almost perfectly level pull through, hard to find on a hillside. Very friendly and helpful staff.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are glad you enjoyed your stay. We work on those sites to keep them as level as possible and prevent them "sliding down hill". I am glad you found yours to be level!
Oct 15, 2014
In spite of a rainy weekend, we thoroughly enjoyed ourselves. The staff always gives us the vacation that we need. Love the Halloween celebration too!!!!!
Oct 15, 2014
Oct 15, 2014
Oct 15, 2014
We enjoyed the one night stay.
Oct 15, 2014
We really enjoyed our stay at your KOA Deluxe Cabin and plan on reserving the cabin again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are glad you enjoyed your stay. We look forward to seeing you again.
Oct 15, 2014
The people who own this KOA are lovely, wonderful people. There were extremely clean bathrooms. The campground is small and quaint. There were a few things that lowered my score for the campground. The wi-fi was poor (though it IS in the forest). There was no operational pizza kitchen or breakfast (as advertised) during our four day stay. Other than that, it is a cute little campground.

CAMPGROUND RESPONSE / COMMENTS:

Yes, our satellite dependent WIFI is very slow. Serving breakfast "AL Fresco" (outside) during 45 degree temps is not feasible; therefore, it was cancelled. Sadly, our pizza chefs were out of town the weekend you were here. You were offered a menu for a local pizzeria that delivers to your site.
Oct 15, 2014
The staff were super friendly, the campground clean and well laid out. The bathroom was so clean and polished - it was amazing - one of the best KOA's I have ever stayed at!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are glad you enjoyed your stay. We work to keep the grounds clean. Thank you for noticing!
Oct 14, 2014
Friendly. Clean bathrooms. Kabin bed mattress firm and comfortable...better than some $200 a night hotels!

CAMPGROUND RESPONSE / COMMENTS:

Wooo Hooo! Those new 7" mattresses were a good investment! Glad you liked them.
Oct 14, 2014
We stayed at your KOA for our maiden voyage with our new RV! The entire staff was professional and friendly. Thanks for helping get our new life as RV'ers off to a great start!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are glad you enjoyed your stay. Congratulations on the new RV. We hope you enjoy the adventure and come back to see us again.
Oct 13, 2014
Oct 13, 2014
This campsite exceeded our expectations! The grounds are very clean and very quiet. Our Cabin was extremely clean and comfortable. The staff is very welcoming and friendly and they had many activities planned throughout Saturday including a lighted hay ride in the evening. We were there for JMUs family weekend so we didn't get to take in the full experience, but can't wait to come back!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are glad you enjoyed your stay. We look forward to seeing you, through the next few years, as your student progresses through JMU.
Oct 13, 2014
Friendly employees at check-in. Clean restrooms. Fun gift shop. Even though it rained, we had a great experience at the campground.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are glad you enjoyed your stay. We strive to purchase locally made items and Made In USA items. We also try to keep our gift shop fresh and fun. We are glad you enjoyed it!
Oct 13, 2014
This is a very nice campground with very clean bathrooms and friendly/helpful staff. My only suggestion would to be to better mark the exit road in the upper area. Also, the cable TV was out. I would have appreciated being told that UPON CHECK-IN, instead of being told "that area does have cable TV" only to find out later that it was not working and not scheduled for repair until the next week.

CAMPGROUND RESPONSE / COMMENTS:

Sadly, the amplifier for the big rig section had malfunctioned. We were told about the issue soon before your arrival and were not able to move your big rig to another site. We should have let you know upon arrival. The 12" x 18" EXIT sign with arrow up on the exit road seems to be fairly visible.
Oct 13, 2014
This is a small, pleasant family oriented campground. With one exception, the staff was friendly and helpful in showing us our campsite and delivering firewood. Bathrooms are immaculate, but it is inconvenient to be closed mid-day for cleaning. The only negative is that one of the weekend desk workers was surly and had an attitude to me and other customers that asked her simple questions.

CAMPGROUND RESPONSE / COMMENTS:

We close the bathrooms daily from 12-2 in order to clean and sanitize them. I am sorry you had an issue with one of my clerks. Please bring any situation like that promptly to my attention, during your stay, so I can identify the problem and do something about it.
Oct 13, 2014
sites were nice. roosters & chickens were cool. we only got to stay one nite but would come back to explore skyline drive

CAMPGROUND RESPONSE / COMMENTS:

Come back and enjoy some fresh eggs from those hens!
Oct 13, 2014
Monica, the owner is great - very helpful and energetic. I have never seen bathrooms as new and clean in a campground as these were. The only reason I did not give 5 stars is that the Wi-Fi is extremely slow and sometimes non-existent and that our site was not wide enough for us to put out our awning. Other than that, the experience was fine.

CAMPGROUND RESPONSE / COMMENTS:

Our satellite dependent WIFI is very slow. I have actually never had anyone tell me they were not able to put out their awning on site 19.
Oct 12, 2014
Best KOA camp that I've stayed at so far.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are glad you enjoyed your stay. We hope all your future KOA stays are just as good.
Oct 12, 2014
The campground was convenient to the things we wanted to see, it was clean, well equipped, and comfortable, and the staff was VERY friendly. Overall, it was a 5-star vacation.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are glad you enjoyed your stay and your vacation.
Oct 12, 2014
We stayed in a cabin and it was lovely. The room was very clean and staff were very accommodating.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are glad you enjoyed your stay. We work hard to keep everything as clean and pleasant as possible. Thank you for noticing. I will let the staff know they are doing a great job!
Oct 09, 2014
Nice site; Pleasant staff; only annoyance was nearby camper sawing and nailing during quiet hours; he seemed to be a long term camper; we almost left our camper there for year round use. Great central location in Shenandoah Valley.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry you had noise next to you. We will talk to him and ask him to respect quiet time. He is here working nearby for the next month or so.
Oct 09, 2014
Beautiful setting!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are glad you enjoyed your stay. We strive to keep the campground a natural, peaceful setting for all families to enjoy.
Oct 08, 2014
Oct 08, 2014
Nice place but the WiFi is so slow it was useless.

CAMPGROUND RESPONSE / COMMENTS:

Yes, our satellite dependent WIFI can be very slow. We are sorry for the inconvenience. Now, you see why it is free.
Oct 08, 2014
Very nice cabin experience. Close to nice clean restrooms.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are glad you enjoyed your stay.
Oct 07, 2014
Oct 07, 2014
Oct 07, 2014
Tent site was very small, but overall it was a nice place to camp.
Oct 07, 2014
Oct 07, 2014
Oct 06, 2014
Oct 06, 2014
Great weekend. Quiet but still had activities going on.
Oct 06, 2014
Very clean and friendly. I arrived late and left early so I can only say that they were helpful and everything worked.
Oct 06, 2014
We love your campground, especially the friendly hosts and chickens. And those fresh eggs are the best!!!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the kind comments. Fresh eggs are like no others. We are fortunate to have the productive hens here.
Oct 06, 2014
This is a great place to stay! The facilities are super-clean and all other accommodations as you'd expect: a well stocked store, a dog park and activities for youngsters. Thanks

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the kind comments. We are glad you enjoyed your stay.
Oct 06, 2014
The family who owns it treat you like you are a guest of the family. They go out of their way to help you have a fun time. If you are staying there to relax, great. But if you are using it for home base while you go exploring they'll help you find your way around. Awesome campground!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind comments. You actually came very close to quoting our Mission Statement! We strive to provide a place where everyone can enjoy themselves and feel welcomed and valued.
Oct 06, 2014
This camper comment has been removed by KOA because it contained inappropriate content.
Oct 05, 2014
Never picked up trash from previous campers at our site.

CAMPGROUND RESPONSE / COMMENTS:

As much as my excellent staff tries to achieve perfection things sometimes get missed. I am very sorry there was a trash bag at your site. Perhaps letting the staff know about the issue while you were here would have allowed us to fix the situation and not allow it to ruin your stay.
Oct 05, 2014
Was on a motorcycle tour with 2 of my buddies. Made a reservation and arrived right before closing. Staff was friendly, site was great. Cleanest KOA bathrooms I've ever seen. :) We even got Italian food delivered to the site from a local restaurant. Great job, great location.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for choosing our campground. We are happy you enjoyed your stay. My staff does their best to make everyone feel welcome.
Oct 04, 2014
Oct 04, 2014
KOA folks friendly and helpful. Access to campground extremely narrow and have hairpin curves. Damaged back right tire rim and tire in tight curve which cost me $651 to replace that night. I was driving a 42' Gulf Stream towing a Silverado. I would not recommend this park to anyone with a unit over 30'.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry to hear you damaged your vehicle on the road between us and I-81. This road is heavily traveled daily by big rig motor homes/towing, by farm vehicles and tractor trailers from the local green house and farms.
Oct 02, 2014

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