Hagerstown / Antietam Battlefield KOA

Open March 25 - November 27

Reserve: 800-562-7607

Info: 301-223-7571

Email

11759 Snug Harbor Lane

Williamsport, MD 21795

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Camper Rating 4 out of 5

Based on 1000 Reviews

Cabin Reviews

May 27, 2016
We love this KOA & have stayed many a lot. Unfortunately, this time the Kabin had a white cover on the mattress, which immediately made me think "bed bugs", but I tried to ignore. I kept my luggage on the bed & when we got home I left my luggage in the living rm on hardwood floor, & that afternoon I found a big bed bug on my wall. I hate that I won't feel comfortable staying in the cabins agai
May 27, 2016
Had a good time, despite the rain. The staff were friendly and very helpful when I called to ask to upgrade from a tent site to a Kamping Kabin the day of our arrival due to rain.
May 23, 2016
The campground itself was very nice and our dog loved the dog park. Very clean. The diner rocked!!! Very bummed by the scout troops that were at the KOA for the weekend. Cursing, making messes and not being disciplined at all. Multiple times guests and KOA staff had to scold the kids and they continued to be reckless without parental supervision. Think KOA staff should have spoken to leaders
May 21, 2016
I only stayed one night and it was enjoyable. Had chicken wings delivered to our cabin. Yum! The cabin was clean with newer mattresses. Our puppy loved the puppy playground! Only one issue, a minor one. Requested a cabin that stated was good for those wishing to be close to the restroom. Ended up in the furthest occupied cabin from the restroom. Other than that...friendly, clean, great store.
May 20, 2016
This is our 5th or 6th time at Hagerstown. The campground is clean, staff is so friendly, diner is wonderful. Will be back soon!!!
May 19, 2016
Friendly, helpful staff; great food, and plenty of it; new updates to the cabins; and the bathrooms are even better! see you again for sure!
May 17, 2016
Staff is extremely nice. Had a great time.
May 16, 2016
I have been to a lot of koa's across the country and this is one of my least favorites. The bathrooms were rough and the staff was NOT friendly!!

CAMPGROUND RESPONSE / COMMENTS:

Our restrooms were just recently remodeled, I'm not sure why you are saying they are "rough".
May 04, 2016
Clean grounds. Friendly staff. Previous issue with upgrade costing was sorted out at this second visit.
May 03, 2016
The grounds are very well maintained. There is shade. The store is well stocked. But the real strong point is the staff -- the people really make one feel welcome.
May 03, 2016
Great customer service and a beautiful cabin but the walkway to the cabin was too Steep and had no stairs. And the wood prices were too expensive. Overall the Campground seemed very confined but very Lush. Would stay at another KOA but probably not this one.
May 03, 2016
Service was first rate during check in and stay. The food was great. Staff was friendly and helpful.

CAMPGROUND RESPONSE / COMMENTS:

Thank you , I will pass the word along.
May 02, 2016
It's a beautiful place! The staff is very attentive and friendly. We like the improvements in the dining room and bathrooms
May 02, 2016
I have stayed here before and have never been disappointed. The cabins and restrooms are very clean, the food in the restaurant tasty and plentiful and the grounds are well kept. Sherri and everyone else go out of their way to make you feel welcome and comfortable.
Apr 27, 2016
People were very welcoming and the diner food was great. It was a great half-way place to our sons and a beautiful area.
Apr 26, 2016
Our stay was fine. The wireless connection was very slow and there were a lot of carpenter bees outside of our cabin.
Apr 26, 2016
Had a great time area was clean and staff was friendly. Host was very warm and gracious.
Apr 22, 2016
This was our second time staying at this KOA. It was wonderful. Staff is friendly, diner has great food. All facilities are clean and well kept. General store has a nice selection. We were looking for a peace and relaxation and certainly got that here. The cabin was clean and view was beautiful. We loved everything about our stay. Looking forward to going back.
Apr 22, 2016
Pleasant staff. Grounds under construction and were kept tidy. However, due to construction staff upgraded us to a higher level cabin (2 room) which we did not need and then we were charged for the upgrade! Site construction is out of our hands. We SHOULD NOT HAVE BEEN CHARGED EXTRA FOR AN UPGRADE THAT STAFF MADE.

CAMPGROUND RESPONSE / COMMENTS:

Upon looking at your receipt, you were NOT charged for the upgrade. Please call and speak to Sherri.
Apr 13, 2016
It was awesome. The employees were very welcoming and pizza delivery to our cabin was fun! We enjoyed playing mini-golf, too!
Apr 06, 2016
We stayed in a cabin and several other family members also stayed in cabins. We had a great time. The cabins were clean the heaters worked great. The staff was friendly and awesome with all of our kids especially during the ceramic painting. We had pizza delivered to our site the first night. It was excellent. Bathrooms were clean. Overall had a great experience.

CAMPGROUND RESPONSE / COMMENTS:

We enjoyed having your group! We hope you return soon. Thank you for the nice compliments.
Apr 04, 2016
Haven't been there in years but it is one of the best we have been to lately. Everyone was soooo nice!!!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind comments, we hope you come back soon.
Mar 31, 2016
The Owners were great. Really made you feel at home. Wife loved the crafts. Kids made lots of friends and loved the cats.
Mar 31, 2016
We really enjoyed our stay. The staff was very accommodating with our request of location. The owners and staff alike were more than welcoming and very friendly! We would definitely return!
Dec 06, 2015
Very cozy, 1 night stay. Was 3rd time we've camped at this KOA. Close to our home in Silver Spring. No complaints at all!
Dec 01, 2015
It was a wonderful stay and a quiet, peaceful area. I wish there would have been a little bit more cleanliness as well as the trash field picked up. The bathrooms, cabins and other indoor areas were great. Just seemed slightly disorganized and there were a lot of boxes and other items were stored around. I also wish that the field up above the kampground area had been cleaned up.
Nov 30, 2015
Nov 04, 2015
Great place to take kids of all ages. My family goes every October for Halloween month and we all enjoy the activities.
Nov 03, 2015
Everyone was so kind and accommodating to help with whatever we needed. Also, the breakfast was awesome at the cafe. The deluxe cabin was incrediable. Thank you!
Nov 02, 2015
Over the last 10 years we have spent many October weekends there. Love this campground.
Nov 02, 2015
We spent Halloween weekend at the campground in a 2 room cabin. The campground offered numerous activities for the kids. My granddaughters enjoyed the magician and the crafts. The staff was extremely friendly and the facilities were clean. Will definitely visit again. :)
Oct 28, 2015
We enjoyed our stay. Cabins are a real bargain. Showers a little cramped but clean and plenty of hot water. It's a nice quiet location but still close to restaurants in Hagerstown. Very friendly.
Oct 27, 2015
My family has been going to Snug Harbor KOA for 20 years and it just keeps getting better. The staff is extremely friendly and helpful. The café food is delicious. Setting is beautiful, cabins are great and Creekside Manor is incredible.
Oct 26, 2015
The staff here is always friendly and willing to help you with any need that may come up...they made our stay great!
Oct 26, 2015
Oct 26, 2015
this was my sons and my first stay at any KOA and we had a spectacular time. enjoyed the trick or treating, all the decorations. The sheep, chickens, goats, rooster and all the cats were wonderful. Everyone was super helpful and kind. Not one bad thing to say. Thanks for making it a great experience for all 18 of us!
Oct 26, 2015
Very friendly, comfortable cabins and beds. Lots for the kids to do!
Oct 26, 2015
We always have a wonderful time there and the staff is courteous and helpful. Love this KOA.
Oct 26, 2015
It would help to wash down the camping cabins every so often. The entry handle and door was very sticky. The floors were not clean and in need of a good washing and varnishing.
Oct 20, 2015
We had a great time, the cabin was exactly what we needed!
Oct 19, 2015
One of our favorite places to camp! Facilities and Staff top notch.....
Oct 16, 2015
Our cabin was really smelly and durty, we moved to different one. Cabin site not graded, no space to park car. Campground has randown look and feel, smelly areas.. We will never be back. Ground arounf cabin was durty too.
Oct 13, 2015
Lots of fun activities for everyone; a great haunted house; farm animals; and a friendly and accomodating staff.
Oct 12, 2015
our group comes every year and we love it!!!
Sep 30, 2015
Quite no issues and the staff was amazing
Sep 28, 2015
Sep 28, 2015
Crowded. Unsightly storage enclosure. Not a well kept grounds.
Sep 22, 2015
Playground across from the cabins was a nice feature for the kids. I will never stay at this campground again for many reasons, but as I am limited to a 140 character count I can't name them all. Save your money and visit a different location. Unfortunately, this was by far my worst KOA experience.

CAMPGROUND RESPONSE / COMMENTS:

KOA has a 1 hour guarantee, we would have gladly refunded your money.
Sep 21, 2015
Sep 18, 2015
 

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