Gulf Shores / Pensacola West KOA

11650 County Road 99

Lillian, AL 36549

Reserve: 800-562-3471

Info: 251-961-1717

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4 out of 5
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RV Reviews

Jul 24, 2013
Friendly staff. Good location. Small spots. Difficult to maneuver tow vehicle out of spot after unhooking.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are glad you liked us. We would like to invite you back. We have added more super sites that are great for big rigs towing.
Jul 20, 2013
the campsite was really bad. the grass was not cut, camping area was too close to each slot, was told they were close to gulf shores, but it was out in the middle of nowhere. the beach area was very small. maybe three feet of beach area and it smelled like dead fish. the showers and bathrooms were nasty and molded. water was standing in the showers. it was the worst place we have ever sta
Jul 17, 2013
Jul 16, 2013
Jul 16, 2013
Jul 15, 2013
Jul 12, 2013
Old, average, septic smells. I will look for somewhere better.

CAMPGROUND RESPONSE / COMMENTS:

So sorry your stay was not up to par, thank you for your comments as we need to know issues so we may address them. We would like to invite you back, we have made many improvements and are working hard to make sure grounds are kept in new condition.
Jul 11, 2013
Jul 11, 2013
Jul 11, 2013
The restroom and shower facilities were horrible and dirty. The entrance is difficult to negotiate (RV drags on pavement) Camp generally in rough shape.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We are working on updates with bathrooms. If needed, you may enter through our other drive, we know the hill can be trying. We hope to see you soon.
Jul 10, 2013
Great place to camp!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the great review! See you soon!
Jul 09, 2013
All time worst KOA experience ever. Web site/pictures misleading.So looking forward to a great "new" adventure at the gulf...water at fishing pier was brown. Pool was only family entertainment: sadly there was open alcohol almost everywhere. No trash pick up/ however an overflowing dumpster(swarming w/ flies) was located in campground(close to sites. Wi-fi available on store porch/ not sites.
Jul 09, 2013
Bathrooms small hot and unkempt.
Jul 09, 2013
Worst campground I have stayed in. We paid almost 70$ per night because we had a large crew, be prepared for 5$ per person per night over two adults this includes children over the age of 5. Bathrooms small and dirty. RV sites barely large enough for the awning.
Jul 08, 2013
Camper would not fit on site, no room for boat. ELECTRICAL PROBLEMS, melted camper plug..they replaced breaker. 110 plug didn't work, they replaced other breaker, still would not work. At this point, complaints WERE IGNORED. Could not change sites, none available. We paid full amount in advance, a refund WAS NOT ALLOWED! Water standing in Men's RR,UNSANITARY!! IN NEED OF MAJOR IMPROVEMENTS!!!!!
Jul 08, 2013
Jul 08, 2013
The grounds were clean and even though it rained the pool was clean and loved the hot tub. No swings for older children but did have basketball and horseshoes. Kids loved it and we didn't have a lot of "noise" from road traffic, dogs nor anything. Near the National Naval Aviation Museum, children's museum, Lighthouse, and other places within 20 minutes.

CAMPGROUND RESPONSE / COMMENTS:

Wonderful! We are so glad you enjoyed your stay! We are adding something new to our playground that the kids will love! See you soon.
Jul 08, 2013
Love the set up and the ease of pulling in my RV. I have a long set up and it isn't easy in some parks but this one was great. We had poor TV cable reception but everything else was grade A

CAMPGROUND RESPONSE / COMMENTS:

We hope to see you soon! Glad we could accommodate your rig!
Jul 07, 2013
When we arrived and went to check in we were told that the power was being worked on and it would be an hour before we had power--it turned out to be nearly 2 and half hours. The ladies restroom facilities need updating some--I noticed mold on the ceiling above all the showers and the shower curtains need to be wider. All in all it was an okay place.
Jul 07, 2013
The sites need to be leveled. And the septic dumps need yo be in a different spot. Instead of right outside your front door. Limbs on trees need trimming as well. Other than that its nice. Staff was friendly.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feed back! We are glad you liked us! We are in the process of leveling sites in need. We hope to see you soon.
Jul 06, 2013
Jul 06, 2013
I found this to be a very pet-kid-family friendly place to stay. It was clean and had all the things you could ever wish for in a family vacation. We only stayed one night but wish we had spent the entire trip here!
Jul 05, 2013
Jul 04, 2013
I was very disappointed in the campsite I was assigned. I was told we could relocate once we got there if we wanted another site. I asked to moved and was told it wasn't recommended. After setting up, we had electrical problems with the campsite. These problems lasted throughout out stay. The bathroom/showers had no air the first part of our stay. The staff was extremely nice and helpful.
Jul 04, 2013
Terrible campground. Dirty, and not well taken care of. Will never stay there again.
Jul 02, 2013
NICE STAY BUT THE KNATS WERE UNBEARABLE. NO OUTSIDE ACTIVITES AT ALL AT ANYTIME. NOT THERE FALT BUT A LITTLE HEADS UP WOULD HELP ALOT.
Jul 02, 2013
Really great staff. Pool is fantastic. Toilets/shower rooms need some attention.
Jul 02, 2013
We were pre-booked for a weeks stay. We have a 40' Motor Coach. The site was too small, that put is in another site and then told use that we would have to leave after July 3. Will never stay again. The entire Park is too small, roads & sites. Trash dumpster was full & smelled terrible. Grass needed cutting. The entire park isn't for Motor Coaches!
Jul 01, 2013
One of the best in our many, many years of RV'ng. Reserved a stay in Winter!
Jun 28, 2013
We experienced electrical problems throughout our stay with the camp outlet. The water supply smelled terribly. The sites were uneven and hook ups inconveniently located. The place was not up to KOA standards. Unkept, unmowed... staff was nice enough, but weren't able to answer basic questions about using KOA rewards. We are KOA campers, but this place makes us skeptical of future KOA stays.
Jun 27, 2013
Campground was adequate. Mostly due to construction around pool. Pool was not monitored by staff and full timers and regulars were allowed to bring glass alcohol containers into pool area. There was kids unaccompanied by an adult. Kids ran rampant unsupervised. I had my 3 grand kids with us that we supervised around the park, pool and beach. Beach was terrible. Too much silt and muck.
Jun 27, 2013
Jun 26, 2013
Nice facility, quiet and clean.
Jun 24, 2013
Sites where we camped were too close together. When we got there, it was the middle of the afternoon & the electricity wasn't working on the whole row of sites. We went to town & when we came back, it was fixed. The 2nd night we were there, there was 1 tent right in front of us & when we woke up the next morning, there were about 5 on that one site. Site was not level.
Jun 24, 2013
Jun 24, 2013
Very helpful with a problem we had with car and campet.
Jun 23, 2013
Jun 23, 2013
Great front desk help. Great person that helped us find out site.
Jun 21, 2013
Management has alot to be desired, not big rig friendly, bad experience with a drunk staying in this campground, nice amenities but could use a good cleaning. Dog crap everywhere would def. Not ever go here again
Jun 16, 2013
The employees deserve 10 stars. The facility was average and in line with other KOA's I have stayed at. The fishing dock was nice, the beach not so much, but a really beautiful beach is only a short drive from the park. There is a quaint pizza restaurant at the entrance of the park, which is nice for those nights when you are to tired to crank up the grill. I would stay there again.
Jun 15, 2013
FRIENDLY STAFF,CAMPSITES WERE KIND OF CRAMPED, BUT THEY HAD A NICE LOCATION ON THE BAY.
Jun 15, 2013
No 110... had to run an extension cord to the women's restroom! Thank for leaving me the envelope with the password for wifi.
Jun 14, 2013
It was not very clean. Rules were not followed as posted and there were not daily activities for the family to do. Also, one of the workers on Karaoke night allowed their teenage children of the ages 15-17 to openly drink alcoholic beverages. This was not a very family friendly campground. The other staff such as Larry, Carol, and Dave were very friendly and helpful.
Jun 10, 2013
Owners are in the middle of some site upgrades. Stayed in SS3. Poor to no wifi connectivity there. Huge drawback when you are paying the highest rate. Pool and Hot Tub are OK. Staff is friendly.
Jun 10, 2013
Nice clean campground. Some spots too close, but nice easy hookups. We had a great time. It is Family friendly and something to do every night. Thank you.
Jun 10, 2013
wish we had a fire pit as a KOA member it should have been a perk and we should not have to rent one
Jun 10, 2013
This camp ground was just a little crouded as in the camp sites are to close to each other, making it hard to get in and out of.
Jun 09, 2013
The sewage leaked by my site, the entire week we stayed at this KOA. Will not return.
Jun 08, 2013
It is a little further then we were expecting to Gulf Shores.
Jun 08, 2013

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