Gulf Shores / Pensacola West KOA

11650 County Road 99

Lillian, AL 36549

Reserve: 800-562-3471

Info: 251-961-1717

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3.5 out of 5
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Campground Reviews

Aug 30, 2015
Aug 30, 2015
Very unkempt KOA. Grass hasn't been cut in ages (it looks like). Sites are level with gravel and grass. If passing through--VERY far off Interstate 10. Just not a campground I would recommend or come back to.
Aug 27, 2015
The showers were clean but ice cold. With the price they charge you should be able to get a hot shower
Aug 26, 2015
Everything was great till we were asked to leave because our motorhome was over 10 years old. According to management it was a corporate rule and they could do nothing about it. Our motorhome is in very good shape and this is a stupid rule
Aug 25, 2015
We enjoyed our stay. I had to sweep the floors when we got there, we couldn't get the tv in the bedroom to work and the one in the living room didn't have a clear picture. I also didn't know there wouldn't be sheets for the twin beds so we had to go buy some.
Aug 22, 2015
Campground very unkept. Pool level was at least two foot low. Algae on the pool tiles and it looked as if it hadn't been cleaned in weeks. Hot tub did not work and the ad saying 100 yards from beach was untrue, no beach, just a fishing pier. I was shocked because we camp at KOA all the time. This was terrible.
Aug 22, 2015
The grass needed cut. The lots were so unlevel that my jacks would not level the coach. They did not give military discounts like every other koa I've stayed at. They did not offer any discounts at all. I got a tick on me while sitting in front of motorhome
Aug 21, 2015
Great location, awesome pool! Wish our cabin had been a little cleaner.
Aug 19, 2015
Reservations were made four months in advance. When we arrived we were put in a site in a roadway used for overflow. We had also requested a site near the bath house and this site was very far away. The personnel were not at all concerned or helpful.
Aug 19, 2015
Outdated bathrooms, showers. Good location.
Aug 19, 2015
the bathroom were clean, the care takes were Nice
Aug 18, 2015
This is an older KOA. The office staff is very friendly and helpful but they may need a little more communication between the office and the people cleaning the cabins. The outdoor restrooms near us were filthy. We arrived around 5:30pm and our cabin was not swept. Sand over the floors.
Aug 17, 2015
Had a group of about 25 people stay with us at Lillian KOA and we had a blast. The cabins on the water are a cheap way to have a 2 day getaway on the water. As always, we will be back next year.
Aug 17, 2015
Good staff, our grass was a little long, but not bad. very convenient
Aug 16, 2015
Aug 16, 2015
This was our first visit, but we would use them again.
Aug 15, 2015
Staff very helpful.
Aug 15, 2015
I have been camping at the KOA in Lillian with my son for over 30 years.
Aug 13, 2015
Very nice people. Pretty campground. We were disappointed that the hot tub wasn't working. Also had neighbors watching TV very loud late at night. But overall, we were pleased and will come back.
Aug 13, 2015
Very nice place, clean, staff was very professional and nice, the site is beautiful and everything was good. I recommend this KOA for anyone traveling with family and kids.
Aug 12, 2015
Best cabins we have ever stayed in!
Aug 12, 2015
Very nice and clean KOA. I was a little disappointed in the beach area as well as not being able to see the water very well from my site. This KOA is in a great location if you want to get away from the crowds. It is also convenient short drive to Flora Bama, Gulf Shores and Pensacola beaches.
Aug 11, 2015
We arrived about 6:45 to campground. office closed at 7. Didn't realize room was dirty to after office closed. beds had dirt /dust on them. shower wasnt cleaned. told them in the AM and said we should've told them within an hour of problems. no after hour no. provided. they agreed 10% disc. said printer broke couldnt show proof they credited us. hottub broke. deep end ladder very loose.
Aug 11, 2015
This is our first time staying at KOA and my family love it from now on we will use KOA for our vacations we like that the people staying at KOA are family oriented and not trouble maker.I like the peace and quiet my kids like the pool
Aug 10, 2015
The staff are friendly, the KOA is in need of a major deep cleaning. Bathroom is in need of major upgrade. The windows need to be replaced to keep the bugs out. The AC is good. The hot water is good. The walls,ceiling need to be cleaned. The toilets need to be fixed.the bathroom door stalls do not lock. Lots of other issues. Sad. Great location.
Aug 10, 2015
Loved the the little cabins, the pier for dolphin watching and the kids loved having a big pool to play in, as it was jellyfish season.
Aug 09, 2015
The cabins down by the water at Perdido Bay are fun. The location of the campground is convenient to the area beaches.
Aug 09, 2015
It was ok but the back bedroom ac noise was loud. Otherwise everything was ok. Not as nice as other deluxe cabins we have stayed in.
Aug 09, 2015
We ALWAYS enjoy our stay especially since we can bring our fur child w/ us. Only problem was the nats or no see'ems where awful & the heat. Which both of these issues You can't control its mother nature
Aug 09, 2015
Floor in our cabin was in poor condition. A board was placed over a weak spot or hole in the floor and the area around it was weak enough to cave in. Board rotted on front step so we had to be careful not to use that step for fear of it breaking. It was a very quiet campground with beautiful water views.
Aug 09, 2015
We had a great time here!! Pool was amazing. We saw Dolphins everyday of our stay! Beautiful grounds .
Aug 08, 2015
Have stayed here before and it is consistently clean, the staff friendly and helpful. A very safe, pleasant,relaxing stay for a single mom with children.
Aug 08, 2015
Loved the place itself, but disappointed that so many things listed on website were not what they claimed. Also one grumpy employee. :-(
Aug 07, 2015
This KOA was VERY disappointing!No answering of phone when called. Bathroom facilities were NOT clean. Landscape needed work- grass everywhere & knee high. Workers just wandered around- never speaking or asking if help needed. Cabin was clean but not thoroughly(piles of sand under cabinet edges)Will not be visiting this KOA again!
Aug 07, 2015
Ants in the kitchen, bed linens (sheets) appeared to have dog hair on them. Otherwise pretty cool place...location is prime for enjoying the beaches!!!
Aug 07, 2015
Nice sights, too close though to put out awnings.
Aug 05, 2015
Worst KOA I've been to.
Aug 04, 2015
Campground and deluxe cabin were nice but had serious ant problems and beach was more like a lake shoreline.
Aug 03, 2015
Loved the location. Enjoyed the water access. Cabin was cute and had what we needed.
Aug 03, 2015
Very nice place and very nice people.
Aug 03, 2015
Everything was perfect, the place, the staff, the campground, we will come back
Aug 03, 2015
The staff was FANTASTIC! The campground was very clean and so peaceful. We can't wait to go back!
Aug 03, 2015
My stay was great. my only prob was that I wanted to be closer to the beaches, and felt it was a little out of the way, but I understand that this is what most people are looking for!!!
Aug 03, 2015
Campsite was quiet and staff was friendly. The only drawback,was no recycling bins and showers could've been a little cleaner. But overall, a nice place.
Aug 03, 2015
Had a great time, love the park, had some WIFI issues, but that didn't spoil the park. We will be back.
Aug 03, 2015
Rates were good. The host were very pleasant. The sites were well kept. The pool was clean and refreshing. The family had a great time
Aug 03, 2015
They were at half capcity and the only"non premium" spot they had to park us in was next to a guy that had been there 2 years. His camper was literally touching ours with our awning out because he was over his side. There were tons of other spots available. The grass had not been mowed in weeks. We ask for a rv spot closer to water but was told nothing was available but there was.
Aug 02, 2015
It was quiet, accessible to beaches and attractions. We loved being on in the cabin overlooking the bay. The campground is kind of dated and in need of repair but it didn't hinder our vacation. We would definitely stay there again!
Aug 01, 2015
paddle boats are broke, one canoe gone. no fire in circle,said just for snowbirds, really! nothing to do.
Jul 31, 2015
A wonderful place to stay. The children had a wonderful time. The beach area was absolutely beautiful.

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