Pigeon Forge / Gatlinburg KOA

KOA Reservation/Cancellation Guidelines:

A deposit for your first night will be charged to your credit card when you make your reservation. You'll receive a confirmation email once you've completed your reservation.

Need to Cancel? Please call (800) 562-7703 before these deadlines to receive your deposit refund, minus a $10 cancellation fee. *All cancellations will incur a $10 cancellation fee:

Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.

• RV/Tent Sites: 48 hours required Notify your selected KOA by 4 p.m. two days before your scheduled arrival date.
• Kamping Kabins: 7 days required Notify your selected KOA one week before your arrival scheduled arrival date.
• Specialty Lodging: These lodgings may have special deposit and cancellation requirements. Please check with your selected KOA Kampground location when making your reservations.
• Holidays and Event Weekends: may have special deposit and/or cancellation requirements. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.

Campground Cancellation Policy: Campsite deposit required EACH nights fee. Holiday Weekends Memorial Day- May 22-23-25****July 4th holiday-July any 3 days including the 4th*** ****Labor Day Sept. 4-5-6*****Thanksgiving Nov. 26-27-28***

Kabin deposit EACH nights fee is required ALL

season.

REFUND POLICY: CANCELLATIONS 48 HOURS - BY 4PM TWO DAYS PRIOR TO ARRIVAL DATE. $10 CANCELLATION FEE. CANCELLATIONS AFTER DEADLINE RESULT IN FORFEITURE OF ALL DEPOSIT.

KAMPING KABIN REFUND POLICY: $10.00 SERVICE CHARGE FOR ANY CANCELLATIONS 7 DAYS OR MORE PRIOR TO ARRIVAL DATE BY 4PM. CANCELLATIONS LESS THAN 7 DAYS RESULT IN THE FORFEITURE OF ALL DEPOSIT.

HOLIDAY WEEKEND OR SPECIAL EVENT REFUND POLICY:

$10.00 PER DAY CHARGE FOR ANY CANCELLATIONS 7 DAYS OR MORE PRIOR TO ARRIVAL DATE BY 4PM. CANCELLATIONS LESS THAN 7 DAYS PRIOR TO ARRIVAL...RESULT IN FORFEITURE OF DEPOSIT. HOLIDAY WEEKENDS 3 NIGHT MINIMUM: MEMORIAL DAY, MAY 23-24-25, INDEPENDENCE DAY JULY 3-4-5 LABOR DAY, Aug 29-30-31, Thanksgiving NOVEMBER 27-28-29.

Pet Policy: Four-legged Campers Are Welcome!

Some visitors enjoy sharing the pleasures of camping with their dogs or cats. To ensure that all guests have a safe and enjoyable experience, KOA has established some guidelines.

Before You Go:

• Call ahead. Check with the campground about its specific pet policies. Some don't allow pets in Kamping Kabins, for example, or may have limited pet units. Others don't accept particular breeds that insurance providers have identified as having a history of aggression.
• Bring your helper.Service dogs are welcomed at all KOA Kampgrounds. (Leash and aggressive behavior rules apply.)

When You Arrive:

• Good behavior is required. Dogs of any breed that are hostile or aggressive will be asked to leave the campground, along with their owners.
• Bring the leash. Dogs must be kept on leashes no longer than 6 feet when outside their owners' vehicles or rental units. Do not leave a tethered dog unattended.
• Remember manners. Constant barking bothers other campers. If your pet is too vocal, you'll need to find other accommodations.