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Jul 29, 2023
very friendly staff. Clean grounds and cabin
Jul 29, 2023
We love the location and the services are good and the workers are friendly. We were disappointed that we couldn’t get a second key for our camping cabin as two of us were using it. The laundry room is in disrepair with many broken machines and it took multiple hours to get some basic laundry done. Looks like the main bathroom is getting wore down. Updates are needed.
Jul 26, 2023
Jul 25, 2023
Cabin was great. Weird store/restaurant hours. Wifi signal was horrible and rarely useful.
Jul 25, 2023
Jul 24, 2023
Super friendly staff. My cabin was clean. The first day free bundle of wood was a nice touch. Miss the burners that were on the old grills. I liked the new playground and dog runs (even though I didn't use them). You should put a speed limiter on the KOA golf carts because some employees were going much faster than the 5 mph posted limit. The accommodation prices are getting too high.
Jul 22, 2023
Very clean wonderful staff will definitely recommend
Jul 22, 2023
cabin was clean and had everything we needed. Thanks for a great stay in Ouray
Jul 19, 2023
We absolutely loved our stay! Wish we stayed for another night, honestly. It was the perfect environment for my son & I. He loved the playground & bounce house. Above all, he felt really safe walking alone to play, or the restrooms. Restrooms & showers were clean. We spend the night in a cabin. However the tent sites seemed nice & shaded. Staff was very polite & helpful!!
Jul 17, 2023
We love the KOA Holiday in Ouray! We’ve stayed twice in the deluxe cabin and it doesn’t disappoint. Now they’ve added extra amenities for the kids - like 2 playgrounds and a jump pad! They always loved the gemstone area and the hot tub. We brought the bikes to ride around the campground. We cooked out and loved star gazing! The staff addressed the couple of complaints we had, so no problems!
Jul 16, 2023
Very nice people. Nice clean park and restrooms, good hot showers. I have stayed 3 times and will always stay here when I'm in the area. Also they are not putting in the description for the regular cabins that all have ac units which is a huge plus.
Jul 15, 2023
I was told that I would have a stove in the cabin and there wasn’t one. So we had to buy more camping equipment that we already had. At home that we could have brought to do the cooking.
Jul 15, 2023
We were quite disappointed with our stay at the Ouray KOA. The office hours are not honored. They often close the office early making it impossible to get much needed fire wood and ice. We ordered espresso two mornings and it literally took 20-30min to get our coffee. Breakfast took even longer.
Jul 14, 2023
Jul 12, 2023
Everything was perfect, but for the sewer smell near the bathroom.
Jul 12, 2023
I just wish you had a swimming pool instead of using the town facility. It would add a great refreshing quality to your campground. It was a great experience.
Jul 10, 2023
Found the staff very professional and friendly. Campground well maintained. Our cabin was very comfortable. Lights over bed and the porch didn’t work. Check the blinds, didn’t work. Loved the stream right out our door. Best KOA we stayed in.
Jul 10, 2023
Since Corp bought this out, it’s more than doubled price. It’s outrageous. They took microwave away from campers. There is no pool. No bathroom code given out at check in OR when it changed during week. Looked out during night both times. Corp has ruined this once so loved by us resort.
Jul 09, 2023
Jul 04, 2023
Had to cut our stay way short do to a urgent family matter, would love to try again nest year
Jul 03, 2023
Jul 03, 2023
Cabin was full of moths, water pump was not connected.
Jun 29, 2023
The camper cabins were a perfect fit for our stay.
Jun 28, 2023
We LOVE staying at the Ouray KOA. Stayed a week in the Camping Cabin by stream and close to main store, restaurant and restrooms/showers. Camp host, Rakeem, Amaryllis and all the staff were amazing and very friendly. Excellent customer service, clean restrooms and great food in the restaurant. Thank you for a great stay. We will be back!
Jun 26, 2023
The restaurant and coffee bar need help with their customer service and consistency. The gentlemen working the counter for breakfast was rude to several people who came in including myself. They are out of alot of the items and couldn't even give plastic ware for our to go order. We loved the camp ground and the location however.
Jun 26, 2023
The staff is very nice and the cabin we rented was clean and comfy.
Jun 24, 2023
Overall, the facilities are nice and well kept. We enjoy this KOA when it comes to tent camping. We stayed in one of the cabins after we had tent camped for several nights and the cabin was filthy. The bed frame had tons of dust, hair, and god knows what else built up in the corner of the frames. It clearly had not been cleaned in a very long time. This was disappointing.
Jun 22, 2023
Loved our tucked-away cabin. Lovely stay even through all the rain. No
Jun 20, 2023
Stayed in a deluxe cabin. However, the best thing about it was the AMAZING people that work there. Excellent customer service.
Jun 20, 2023
We had a great Father's Day weekend with our granddaughter. It was comfortable, quiet, and loads of fun. We'll be back!
Jun 20, 2023
Jun 19, 2023
The stay and location was great but the prices keep going up every year. Doesn't leave much funds to enjoy other things around the area.
Jun 19, 2023
bathrooms very clean! staff very friendly
Jun 17, 2023
Jun 16, 2023
Very clean and beautiful site. Helpful, friendly staff. Great location for a campsite. Was disappointed the hot tub was out of order. We had the cabin behind the restaurant and the lights were left on all night. Very bright and annoying.
Jun 13, 2023
Expensive, but nice.
Jun 12, 2023
a little crowded in the back area, plus the dog off leash for the texans (horse people) didn't help. too expensive compared to the great staff and service at the grand junction one. your staff were friendly and will address the dog issues. maybe having security coming by in the early am 6am and later would help.
Jun 12, 2023
Staff was very helpful; facilities were clean; restaurant was a very nice amenity…… well done!
Jun 10, 2023
Beautiful, clean grounds, very clean bathrooms, friendly staff, and great walking trails. The restaurant was really good too! We will be back!!!
Jun 10, 2023
The cabin was nice, but IMO overpriced for the ameneties, or lack thereof. For $150/night, a mini fridge, microwave, etc, the same that many other area cabins have, would have been nice. Also, the mattresses were horribly hard, and uncomfortable.
Jun 08, 2023
This was our 2nd visit to Ouray KOA. We love it!
Jun 06, 2023
I loved how clean the facilities are and how friendly the staff is. The grounds are well kept and quiet in the evening. The restaurant had good food, and an inviting atmosphere.
May 31, 2023
There was a slight mixup when we got there but the assistant manager, Jeff (I think) came in after hours and made sure we were taken care of. It was at that point we knew we made a great choice on our stay. The next two days were more of the same - everyone we came in contact with was friendly and inviting. We have already started discussing coming back again this summer! Thank you again!
May 30, 2023
Clean bathrooms and campground, friendly staff. Our cabin 7 was the perfect spot.
May 29, 2023
May 27, 2023
May 19, 2023
One of the cleanest KOA's I have been to from the grounds to showers. Very friendly and helpful staff. The camping hut was really great. I will say it was overpriced and I may consider other options on my return trip. Other than that, it was a great stay.
May 18, 2023
The cabin was very nice and the entire KOA was very well kept! We hope to come back and stay longer in the future!
May 16, 2023
Everyone was so friendly and accommodating. The place is well kept and clean. We had a great time
Dec 05, 2022
This was our 23rd year to stay at Ouray. Due to the manager's unprofessional attitude and ineffective and uncaring management this was the worst experience we have ever encountered at KOA. All previous everywhere KOA stays were enjoyable. This manager is the worst and does not reflect the overall attitude of corporate KOA.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for your feedback.
Jun 03, 2024
Great place to work. Great place to vacation. A very friendly, mature, professional STAFF.
- Debra Kinsinger on Google
Jun 03, 2024
The staff is awesome! The deluxe cabin was incredible right next to a stream. Don't miss this one if staying in the area. If planning on staying in a Deluxe cabin call ahead and make sure the restaurant is open so you can make other plans for eating if not. Would stay there again in a heartbeat!
- Ron Schmid on Google
May 27, 2024
We spent three nights here and had a great time. We have a camper van and have camped all over the US in KOAs and others. This was our favorite KOA. It is set back from the roads so no road noise which most have. It's quite big with many options . There are lots of trees and a rushing stream through the middle. We had a great view. The staff is super nice They rent jeeps at the site . We rented one and really enjoyed it. We will definitely be back
- Terri Griffin on Google