Mount Shasta City KOA

Open All Year

Reserve: 800-562-3617

Info: 530-926-4029

Email

900 North Mt Shasta Blvd.

Mt Shasta, CA 96067

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Camper Rating 4 out of 5

Based on 1000 Reviews

RV Reviews

Jun 24, 2016
Very nice park. Very friendly staff.
Jun 24, 2016
Easy entry
Jun 24, 2016
This KOA had great spaces and clean. I would have rated more stars but some things around the campground needed fixing up including two washer machines out of order. The laundrey facility could use a cleaning and updating.

CAMPGROUND RESPONSE / COMMENTS:

If something is broken and has not yet been brought to our attention, feel free to inform us at the front desk. When things go out of order, we must wait until the one, local provider can make it out to us. Thank you for the feedback. We love hearing how we can improve your stay. -M.S. KOA Staff
Jun 24, 2016
We came in after a long day of driving and the young lady in the office was not the most helpful. The site was difficult to get into with no direction of how to get to it. Why is there no fire ring in the RV sites? Overall, it is a nice campground. The customer service was lacking.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. If you are unsure of where to go and there are multiple people in the office, feel free to ask us to lead you out to your site. We want to make this a good experience for you. -Mt. Shasta KOA Staff
Jun 23, 2016
Great location, friendly and helpful staff, comfortable accommodation, clean bathrooms, decent pool! Thank you for a nice stay!
Jun 23, 2016
This was one of our favorite KOAs! Quiet, clean, close to a cute town, great internet! Thanks!

CAMPGROUND RESPONSE / COMMENTS:

Our lovely customers make our job easy. Thank you for the positive feedback. Safe travels, and we hope to see you again in the future! Stay golden. -Mt. Shasta KOA Staff
Jun 22, 2016
We just did an overnight this time, but it was still nice.
Jun 22, 2016
Overnight ok could use a little TLC but overall good and friendly
Jun 21, 2016
We enjoyed our overnight stay & told our friends. We will stay in more KOA camp grounds in the future. Thank you!

CAMPGROUND RESPONSE / COMMENTS:

Our lovely customers make our job easy. Thank you for the positive feedback. Safe travels, and we hope to see you again in the future! Stay golden. -Mt. Shasta KOA Staff
Jun 20, 2016
This location is okay for one night stay during trip, the area could have used more trees and we would have loved a fire pit but none were at the RV sites, only tents. KOA is family oriented and I was turned off by the "bar" appearance of the office with TONS of alcohol being displayed for purchase. Most likely won't be back. Friendly staff and nice bathrooms/showers.
Jun 20, 2016
The camp ground was nice and easy to access. RV hookup placement was ideal. Staff was very friendly. The only negative was that woman's restroom need more attention. The floors were very dirty.
Jun 20, 2016
Overall, I was quite satisfied with the service and accommodations. The location is fairly quiet, and well shaded. My tent trailer has a 10' water hose,hook-up was at end of the space, so I couldn't park where I wanted. Are you related to Stirling City Merlo?
Jun 19, 2016
Jun 19, 2016
Staff was very friendly. Hookups worked fine but......my wife said "bathroom had hairballs in the drains, garbage like cigarette packs on the floors. The showers were gross and looked like they hadn't been cleaned in days". She also said none of the power outlets worked.

CAMPGROUND RESPONSE / COMMENTS:

Bathrooms are cleaned as frequently as possible; at least twice a day. If bathrooms need attention, please contact guest services at your earliest convenience and corrections will be promptly made. Thank you for the feedback - we love hearing how we can improve our guests' stays. -Mt. Shasta KOA
Jun 19, 2016
Very friendly. The staff were great with activities for the kids. Great to have the swimming pool and playground available along with shade trees.

CAMPGROUND RESPONSE / COMMENTS:

Our lovely customers make our job easy. Thank you for the positive feedback. Safe travels, and we hope to see you again in the future! Stay golden. -Mt. Shasta KOA Staff
Jun 18, 2016
We stayed at the upgrade site next to clubhouse. Only a passing through this time, but will return for a longer stay in the future. Have already recommended to family members.

CAMPGROUND RESPONSE / COMMENTS:

Our lovely customers make our job easy. Thank you for the positive feedback. Safe travels, and we hope to see you again in the future! Stay golden. -Mt. Shasta KOA Staff
Jun 18, 2016
Well run campground. Quiet at night.

CAMPGROUND RESPONSE / COMMENTS:

Our lovely customers make our job easy. Thank you for the positive feedback. Safe travels, and we hope to see you again in the future! Stay golden. -Mt. Shasta KOA Staff
Jun 17, 2016
Enjoyable, hosts very friendly and accommodating.

CAMPGROUND RESPONSE / COMMENTS:

Our lovely customers make our job easy. Thank you for the positive feedback. Safe travels, and we hope to see you again in the future! Stay golden. -Mt. Shasta KOA Staff
Jun 17, 2016
This was a stop over on the way to the Oregon Coast. We enjoyed our stay, all sites are pull through and wooded. Lots of trees and wild flowers. It is rustic and well maintained and friendly employees.

CAMPGROUND RESPONSE / COMMENTS:

Our lovely customers make our job easy. Thank you for the positive feedback. Safe travels, and we hope to see you again in the future! Stay golden. -Mt. Shasta KOA Staff
Jun 17, 2016
Expected TV, cable was there ,but told it did not work in that area. Make a rainy day boring.

CAMPGROUND RESPONSE / COMMENTS:

"When making a reservation, please contact the office to inquire about cable-specific sites. Unfortunately when nature happens, we have to wait until the local provider can work their way to our campground. Thank you for the feedback - we love hearing how we can improve our guests' stays. -KOA Staff
Jun 16, 2016
We loved camping here. The site and the area is so beautiful. On top of that it is so relaxing and the staff is so friendly.

CAMPGROUND RESPONSE / COMMENTS:

Our lovely customers make our job easy. Thank you for the positive feedback. Safe travels, and we hope to see you again in the future! Stay golden. -Mt. Shasta KOA Staff
Jun 15, 2016
We only stayed one night, but we enjoyed the campground.

CAMPGROUND RESPONSE / COMMENTS:

Our lovely customers make our job easy. Thank you for the positive feedback. Safe travels, and we hope to see you again in the future! Stay golden. -Mt. Shasta KOA Staff
Jun 14, 2016
I would not recommend this KOA because of the rude treatment when we arrived. I felt like it wouldn't take much and they would not have allowed us to stay. We booked a 30 amp site because that is what was available. We prefer 50 amp but know how to deal with 30 amp. Their attitude seemed to indicate that we knew nothing. It was quite unpleasant.
Jun 14, 2016
Jun 11, 2016
Website advertised cable hookups. When we arrived. We disconnected and set up our 5th wheel. Then found no cable. Front office said there was no cable in our half of complex. We packed up and moved to different spot. Trains go by blowing their horns every hour, and all night long. Got no sleep. Packed up and moved out a day early.

CAMPGROUND RESPONSE / COMMENTS:

When making a reservation, please contact the office to inquire about cable-specific sites. Unfortunately, we must wait until the one local cable provider is available. Thank you for the feedback, we love hearing how we can improve your stay. We offer complimentary earplugs. -Mt. Shasta KOA Staff
Jun 10, 2016
Facility was great all except there was no cable available.

CAMPGROUND RESPONSE / COMMENTS:

When making a reservation, please contact the office to inquire about cable-specific sites. Unfortunately, we must wait until the one local cable provider is available. Thank you for the feedback, we love hearing how we can improve your stay! -Mt. Shasta KOA Staff
Jun 10, 2016
Overall we had a nice time. Our second stay and we will stay again. Only complaint was we had a lot of trouble getting our 40ft rig level. The parking spots need to be graded to be more level.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the feedback, and thank you for taking the time to fill out this survey. If you have specific requests in the future, we want to make sure your stay is comfortable. Feel free to call and request specific sites during registration. Happy, safe travels! -Mt. Shasta KOA Staff
Jun 10, 2016
Train whistle at 11, 2, 4, 6, 6:30 and later disrupted sleep. Stayed last fall and had no whistles at night. Very bad change. Great KOA but can't stand the noise.

CAMPGROUND RESPONSE / COMMENTS:

We apologize for the inconvenience. Trains are noisy! Luckily we offer complimentary earplugs in the office. Make sure to stop in next time you stay with us for a pair! Thank you for the feedback - we love hearing how we can improve our guests' stays. -Mt. Shasta KOA Staff
Jun 09, 2016
Great staff thank you

CAMPGROUND RESPONSE / COMMENTS:

Our lovely customers make our job easy. Thank you for the positive feedback. Safe travels, and we hope to see you again in the future! Stay golden. -KOA Staff
Jun 09, 2016
Staff make all the world of difference.

CAMPGROUND RESPONSE / COMMENTS:

Our lovely customers make our job easy. Thank you for the positive feedback. Safe travels, and we hope to see you again in the future! Stay golden. -KOA Staff
Jun 08, 2016
The staff was very friendly and accommodating. We had to switch sites due to water & electricity no longer being offered in the site we originally reserved. The recommended campsite worked was even better. Hot water for showers was not always available. We were told there were mechanical issues. Location is near the train tracks. At least 3x the traincame through blowing its whistl
Jun 08, 2016
The Wifi did not work and there was no hot water. The campground was clean.
Jun 08, 2016
Excellent but trains were noisy at night. Diesel pushers were funny to watch as they washed their rigs and the gravel road.
Jun 08, 2016
Very clean park' nice people, I would stay there again !

CAMPGROUND RESPONSE / COMMENTS:

Our lovely customers make our job easy. Thank you for the positive feedback. Safe travels, and we hope to see you again in the future! Stay golden. -Mt. Shasta KOA Staff
Jun 07, 2016
A little dusty, no wifi or cable. Still had a great time and would return.
Jun 07, 2016
My only real complaint is there was no tv and reservation said we'd have cable tv (limited channels), we would have brought DVDs if we'd known. We loved how quiet it was except for the very LOUD train going by at about midnight! Also our space (26) wasn't shady enough. ☀️🌲
Jun 07, 2016
Other then huge thunder storm very nice stay

CAMPGROUND RESPONSE / COMMENTS:

Our lovely customers make our job easy. Thank you for the positive feedback. Safe travels, and we hope to see you again in the future! Stay golden. -Mt. Shasta KOA Staff
Jun 07, 2016
fun and nice place! I love Shasta

CAMPGROUND RESPONSE / COMMENTS:

Our lovely customers make our job easy. Thank you for the positive feedback. Safe travels, and we hope to see you again in the future! Stay golden. -Mt. Shasta KOA Staff
Jun 07, 2016
Everything was great except our cable didn't work. When we go back on the 30th of June we will mention it to Managers

CAMPGROUND RESPONSE / COMMENTS:

When making a reservation, please contact the office to inquire about cable-specific sites. Thank you for the feedback, we love hearing how we can improve your next stay! -Mt. Shasta KOA Staff
Jun 07, 2016
The pool was freezing but the customer service was great. Had a good time.

CAMPGROUND RESPONSE / COMMENTS:

Our lovely customers make our job easy. Thank you for the positive feedback. We're sorry about the pool - good way to wake up, though. Safe travels, and we hope to see you again in the future! Stay golden. -Mt. Shasta KOA Staff
Jun 06, 2016
The owners are friendly and helpful. Our one complaint would be about the level of dust and dirt caused by vehicles moving around in the park. I would strongly suggest either paving or dust suppression equipment, as in regular water spraying vehicles.
Jun 05, 2016
Excellent staff, willing to help. Were always friendly. Our site was was not big rig friendly but adrqueate. We had to block our leveling system.
Jun 05, 2016
Too much dust. A water truck to water roads down would be a great help. Very very dusty!
Jun 05, 2016
Really friendly staff, facilities are kept neat, clean and nicely maintained.

CAMPGROUND RESPONSE / COMMENTS:

Our lovely customers make our job easy. Thank you for the positive feedback. Safe travels, and we hope to see you again in the future! Stay golden. -Mt. Shasta KOA Staff
Jun 05, 2016
This was our 1st KOA experience. We were very pleased.

CAMPGROUND RESPONSE / COMMENTS:

Our lovely customers make our job easy. Thank you for the positive feedback. Safe travels, and we hope to see you again in the future! Stay golden. -Mt. Shasta KOA Staff
Jun 05, 2016
Very friendly and accommodating.

CAMPGROUND RESPONSE / COMMENTS:

Our lovely customers make our job easy. Thank you for the positive feedback. Safe travels, and we hope to see you again in the future! Stay golden. -Mt. Shasta KOA Staff
Jun 04, 2016
Fabulous staff, every single one of them.

CAMPGROUND RESPONSE / COMMENTS:

Our lovely customers make our job easy. Thank you for the positive feedback. Safe travels, and we hope to see you again in the future! Stay golden. -Mt. Shasta KOA Staff
Jun 04, 2016
Well we forgot something essential 250 miles away at home so we dropped our Motorhome at the KOA and drove home. We returned the next day and stayed the night. It is a nice park. We are beginning a 3-4 month trip across the country and plan to use KOAs because we like them very much and are easy to find.

CAMPGROUND RESPONSE / COMMENTS:

Our lovely customers make our job easy. Thank you for the positive feedback. Safe travels, and we hope to see you again in the future! Stay golden. -Mt. Shasta KOA Staff
Jun 04, 2016
Absolutely gorgeous campground with incredibly large and gorgeous trees. Great people, too.

CAMPGROUND RESPONSE / COMMENTS:

Our lovely customers make our job easy. Thank you for the positive feedback. Safe travels, and we hope to see you again in the future! Stay golden. -Mt. Shasta KOA Staff
Jun 02, 2016
The camp ground was well maintained, staff friendly. We had an issue with sewer hook up, we had to move forward due to tow car and our hose was to short. There were three trains that went by late, the whistle was loud, but they were short trains :)
 

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