May 07, 2024
The only reason I am giving four star was that the heater in the cabin that I was staying in was not putting out enough heat to heat the space. I was very uncomfortable and was cold. I worked with the controls on the front of the heater but was not able to get it on a higher setting. When checking into a cabin be sure to ask how use the heater since there are no directions or instructions.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing with us, and for choosing to be our guest. We are continuing to make improvements as peak season approaches, and hope to have you back in the future.
May 06, 2024
I was going to be arriving late so rather than reserve a tent site I decided to get a cabin. When I arrived I found the cabin porch light on, a bed with sheets and blankets on it, and a heater running to take the chill off. It was very pleasant and cozy. The bathrooms at 11 p.m. were also super clean. I always enjoy my stays at this KOA and consider it one of the best.

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much for your praise, and your continued visits to our kampground! Looking forward to having you again!
May 06, 2024
Friendly staff. Cabin & bathrooms were very clean. Dogs loved the dog area. I really appreciated the grab bar in one of the women's toilet stalls. (Getting older is tough)!

CAMPGROUND RESPONSE / COMMENTS:

We appreciate your satisfaction with everything we have to offer at our kampground! Hope to have you as our guest again!
May 04, 2024
Very nice place Mount Shasta KOA campground almost 13 years my family camping there i love this campground

CAMPGROUND RESPONSE / COMMENTS:

Thank for for choosing to be our guest through the years, and for your positive feedback! Looking forward to your next visit!
Apr 29, 2024
Wonderful convenient location. Helpful staff. Cute cozy cabins.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for our input and choosing to be our guest! Hope to have you back!
Apr 26, 2024
The deluxe cabins greatly surpassed our expectations. It was very clean and came with many amenities including towels, bath soap, hair dryer, kitchen utensils, dishes, dinnerware, refrigerator, coffee maker, coffee, heater, and TV. And the folks running the park were very helpful and interesting to chat with. Highly recommended!

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much for your positive comments! We are so happy to hear you enjoyed our amenities and staff! Look forward to having you back!
Apr 18, 2024
We loved staying at the Shasta KOA! The cabin was clean and had all the amenities that we needed. We look forward to staying again in the warmer weather. The staff was so friendly and kind we felt well taken care of. Thank you again.

CAMPGROUND RESPONSE / COMMENTS:

We appreciate all your positive feedback! Thank you for staying with us and hope to have you visit again!
Apr 18, 2024
THANK YOU FOR A HANDRAIL IN AT LEAST ONE OF THE WOMEN'S BATHROOM STALLS!!! Adding them in each stall would help bring your KOA to meeting ADA standards.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback! We are continuously working on upgrades for better accommodations for all! Hope to have you visit again!
Apr 14, 2024
Apr 12, 2024
Apr 07, 2024
Tim, Hannna, and the rest of the staff were when above and beyond what we were expecting. They were courteous, and professional. My family and I will definitely be back in the coming seasons!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words and look forward to your next visit with us!
Apr 01, 2024
Great time loved the cabins

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comment! Hope to have you visit again!
Mar 31, 2024
Amazing, one of the best we've stayed at at and we've stayed at many

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your kind comment! We hope to have you as our guest again in the future!
Mar 15, 2024
I took a trip with my boys, we stayed here on the way down to SoCal and on the way back home. We got the cabins and they were very clean and cozy. The staff is very kind and helpful, going above and beyond for my family. I appreciated the awesome hospitality.

CAMPGROUND RESPONSE / COMMENTS:

We appreciate your visit and that it was a pleasant experience for your family! Thanks for being our guest, and look forward to having you again!
Mar 13, 2024
Roads are mostly mud. Cabin old and cold. Heater was inadequate, no TV. Not likely to return.

CAMPGROUND RESPONSE / COMMENTS:

We thank you for your remarks, and are currently doing roadwork for improvements.
Feb 25, 2024
Feb 20, 2024
We had a lovely stay at this KOA location! The staff is very friendly and helpful. One staff member even brought us fresh chopped wood since a tree recently died nearby. The campsites are well laid out and beautiful. Bathrooms were very clean! We had a really fun trip and will definitely be staying here again!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us, and your kind words. We look forward to your next visit!
Feb 19, 2024
Great Stay! Was able to accomodate us last minute and we had a great time.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your positive feedback, and we hope you visit us again!
Jan 19, 2024
it was good, They were communicative, let me know in advance where the bathroom code was. they removed snow from the campground. One thing missing is instructions for the heater.. it had symbols on it without (that I could see) words. I guessed at how to turn it down and finally unplugged it. later I plugged it back in and it did not start. took and hour to figure it out.

CAMPGROUND RESPONSE / COMMENTS:

We are glad to know your had an overall pleasant experience at our KOA. Thank you for your feedback about the appliances. We hope to have you again!
Jan 14, 2024
The cabin was fun to stay in, and was better equipped than we expected. We brought cookware and our own sleeping bags, but the cabin had sheets, quilts, towels for the bath. Some extra cooking items, like a hotplate and the kcup coffee machine. All around a great stay in the winter.

CAMPGROUND RESPONSE / COMMENTS:

We are happy you enjoyed the amenities and your time with us! Thank you for sharing your experience! We look forward to having you again!
Jan 05, 2024
I have stayed here several times as I travel between California and Washington. It is always a great stay! Grounds are lovely and staff is friendly .

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your continued visits to our kampground! thank you for your kind words regarding our staff as well! Looking forward to having you again on your next trip to California!
Jan 04, 2024
Always a great place to stay. High standards, comfortable, central to the walks I want to take when I’m in town.

CAMPGROUND RESPONSE / COMMENTS:

We are happy you enjoyed your stay! Thank you for the positive feedback!
Nov 26, 2023
My second annual trip was a success, everything was clean and tidy upon arrival. Staff is friendly and I couldn’t have asked for a better stay.

CAMPGROUND RESPONSE / COMMENTS:

So happy to have you as am annual guest! Thanks for sharing, and we look forward to your next annual visit!
Nov 24, 2023
Nov 21, 2023
Nov 21, 2023
Nov 14, 2023
Great staff and friendly. Cabins were clean.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for choosing to stay with us and happy you were satisfied throughout your stay! Came back and visit again!
Nov 13, 2023
The mini cabin I rented was great. The campground is well maintained with a beautiful view of Mt. Shasta in the background. The staff was courteous and friendly at all times.
Oct 31, 2023
I have stayed here numerous times. The campground is clean and quiet. The cabins are beautiful

CAMPGROUND RESPONSE / COMMENTS:

We appreciate your staying with us and your kind words! Looking forward to your next visit!
Oct 23, 2023
The internet password or network name that we were given didn’t work . Office hours aren’t long enough. Not enough gravel in the roads, very dusty.
Oct 23, 2023
we stayed over the weekend and the deluxe cabin was cozy. there’s lots to see in Mt Shasta! the cabin was clean and comfortable. the staff was super friendly!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the warm comments, so happy you were satisfied with all our kampground has to offer! Hope to have you again!
Oct 17, 2023
People were friendly, staff nice down to earth types, cabin had bedding and a wonder warm quilt. Nice nice place ...

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your positive comments, and we are glad to know you had a good experience with us. Hope to have you on a future visit!
Oct 16, 2023
Oct 15, 2023
Oct 09, 2023
Everything was good only thing was the master bed Mattress wobbly and squeaky

CAMPGROUND RESPONSE / COMMENTS:

Thank you for choosing our grounds and being our guest. We are making improvements to address items and you have noted. We hope to have you back in the future!
Oct 01, 2023
Clean and friendly! Everything you need!

CAMPGROUND RESPONSE / COMMENTS:

We are happy you had a positive experience with the staff and enjoyed your stay! Hope to have you visit again!
Sep 28, 2023
I highly recommend Mount Shasta City KOA. We stayed in a Kozy Cabin which we have done for years. The cabin is charming, the bathrooms are always kept very clean and the staff is always friendly and helpful. The little store usually has just the thing we want. The Mount Shasta surroundings are beautiful. The only thing we would improve is the underpowered heater.
Sep 27, 2023
It was very dusty. They needed more gravel to contain the fine dirt.
Sep 20, 2023
What an amazing experience we had at the Mt Shasta KOA! The staff was super friendly and our cabin was so nice and clean. The cabin also had everything we needed and more! The KOA itself was set up very nice and had so many options for things to do between the bicycle rentals, the swimming pool the basketball court and so much more! My husband and I were super impressed, our stay was amazing!
Sep 20, 2023
The Cabin was very nice
Sep 19, 2023
I have stayed at this location a couple of times before.. The location is good. The Kabin was okay. The mattress is very old - you just sink in, and can barely get out of bed afterwards. It didn't make for a good sleep. By 4am I decided to just leave :( I was really put off by the fact that the fridge was filthy inside, with many dead ants and dirt on the shelves. Decided not to use it.
Sep 17, 2023
Great location! Great staff!
Sep 11, 2023
Pleasant, quiet. Enjoyed the amenities provided. Something for everyone.
Sep 10, 2023
Sep 07, 2023
The cabin was very nice!! It was just what we needed after a long drive.
Sep 05, 2023
Very nice and clean camp we enjoyed our stay
Sep 05, 2023
It was amazing beautiful and very friendly staff. Love that we were able to take our dog with us.

CAMPGROUND RESPONSE / COMMENTS:

We're so glad you enjoyed your stay with us! We hope to see you again soon! -Mt. Shasta KOA
Sep 04, 2023
No cable in the cabins.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback.
Sep 01, 2023
Staff was friendly. My cabin was clean and had everything I needed. Mt Shasta is lovely with tons to do. you
Aug 29, 2023
We couldn’t have hoped for a more comfortable and pleasant stay. The staff was wonderful. We can’t wait to come back. The best KOA we have ever stayed at!

CAMPGROUND RESPONSE / COMMENTS:

Thank You! We look forward to seeing you again in the future! -Mt. Shasta KOA
May 06, 2024
Whether you're reserving a tent site or a cabin, the location is great. Surrounded by tall trees with lots of shade in the summer it helps to keep you cool. The staff are super friendly and helpful and I've always had a positive experience every time I've stayed here.
- Wayne Dyck on Google
May 05, 2024
We had a wonderful stay at this location. The staff were so helpful and friendly. Tim went above and beyond to help with every little item of our stay. We stayed in a camper and had an amazing site. My Aunt and Uncle stayed in a cabin and they were thoroughly impressed. We hope to come back here many more times!
- Kristy Fisher on Google
May 04, 2024
I've never stayed at at KOA before, but I'm glad we did. We tent camped and it was pouring rain. The spot was great. The TRAINS were LOUD and I would leave a 4 stars for that, except the shower I got in the morning was so hot and refreshing I just can't be mad. Very clean and very fun!
- Amazing Ascents on Google