Campground Reviews

Apr 07, 2024
Tim, Hannna, and the rest of the staff were when above and beyond what we were expecting. They were courteous, and professional. My family and I will definitely be back in the coming seasons!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words and look forward to your next visit with us!
Apr 06, 2024
Clean, quiet and friendly

CAMPGROUND RESPONSE / COMMENTS:

Thank you for being our guest and hope to have you again!
Apr 04, 2024
Apr 04, 2024
This was the second time we stayed at the mount shasta koa, the staff is excellent and very friendly.The location is great and the facilities are very good.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback! Happy you are pleased in your stay and with our staff. We look forward to having you again!
Apr 03, 2024
It's very hard to rate RV Parks during the winter months. When we arrived at the park it had snowed overnight again so they still had some snow on the ground. The staff was happy and very friendly. The view of Mt Shasta was awesome taking the trail out the back of the park into an open spot with the clear blue sky WOW!. I wish I could leave the picture of what I was seeing.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing your beautiful experience with us and take on our surroundings! We look forward to having you on a future trip!
Apr 03, 2024
We stayed four nights, and everything was fine. We arrived after the office was closed at 4:00 but our assigned spot was left with instructions. I liked the location; it was so close to downtown Mount Shasta City and the freeway that it made running to the store or going out on excursions easy. Staff was friendly.

CAMPGROUND RESPONSE / COMMENTS:

Happy to know you had a great experience and the location met needs easily for you! We hope you have you visit again!
Apr 01, 2024
Great time loved the cabins

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comment! Hope to have you visit again!
Mar 31, 2024
Amazing, one of the best we've stayed at at and we've stayed at many

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your kind comment! We hope to have you as our guest again in the future!
Mar 31, 2024
We arrived at our RV site to find no power The woman next door said she'd moved there bc her spot had no power, either. She had a tester. She tested some other sites that were luckily open and we moved to one of them. To management's credit, an electrician was working on it next morning. But the sites w/no power were right in front of the office - not hard to test before assigning RVers to them.

CAMPGROUND RESPONSE / COMMENTS:

We apologize that you had this happen during your time with us. We have resolved the issue and hope to have you on a future stay with a more positive experience!
Mar 31, 2024
Staff are not only friendly they treat you like (well loved) family. Informational and before stay returned my phone calls when I was stressing about the pass. Bonus points that. Bathrooms clean and facilities well taken care of. Thank you for an awesome stay!

CAMPGROUND RESPONSE / COMMENTS:

Happy to hear our staff was accommodating and your stay was enjoyable! Looking forward to having you in the future!
Mar 26, 2024
Genuine service and lovely forested stay

CAMPGROUND RESPONSE / COMMENTS:

Thank you! It was our pleasure you have you, and hope to have you in the future!
Mar 24, 2024
Mar 24, 2024
Mar 22, 2024
Mar 22, 2024
Check in was quick and easy. The sites were all clear, clean, and ready for move in. It was a great park!! While setting up our trailer I found a broken spring hanger. The next morning the park manager, Tim, helped me find a local welding shop that was able to send a service person over to fix our trailer on-site. Everything worked out good and we were on the road by about noon!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your positive comments, and it's great to know you had a great experience overall! looking forward to having you as our guest again!
Mar 20, 2024
We and our dogs love it here! One of our favorite KOA's to stay at!

CAMPGROUND RESPONSE / COMMENTS:

Thank you! Looking forward to the next visit with us!
Mar 20, 2024
Convenient location, clean bathrooms, and friendly staff!

CAMPGROUND RESPONSE / COMMENTS:

Glad that our amenities were clean and your enjoyed the staff your time with us! Hope to have you again!
Mar 19, 2024
First time staying in a new teardrop trailer . Facilities well maintained .

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your visit and comment! Hope to have you visit in the future!
Mar 15, 2024
Nice facility.

CAMPGROUND RESPONSE / COMMENTS:

Happy to know you enjoyed our kampground! Hope to have your as a guest again!
Mar 15, 2024
I took a trip with my boys, we stayed here on the way down to SoCal and on the way back home. We got the cabins and they were very clean and cozy. The staff is very kind and helpful, going above and beyond for my family. I appreciated the awesome hospitality.

CAMPGROUND RESPONSE / COMMENTS:

We appreciate your visit and that it was a pleasant experience for your family! Thanks for being our guest, and look forward to having you again!
Mar 13, 2024
Mar 13, 2024
Roads are mostly mud. Cabin old and cold. Heater was inadequate, no TV. Not likely to return.

CAMPGROUND RESPONSE / COMMENTS:

We thank you for your remarks, and are currently doing roadwork for improvements.
Mar 12, 2024
The manager is FANTASTIC Love my hammock towel from gift shop Great stay

CAMPGROUND RESPONSE / COMMENTS:

Great to hear the staff is friendly and that you love the item purchased from our store! Hope to have you as our guest again!
Mar 02, 2024
We had an awesome time! Great staff Very friendly! We will definitely be returning. We stayed in December

CAMPGROUND RESPONSE / COMMENTS:

It was our pleasure to have you again! Thank you for the kind words!
Feb 25, 2024
Feb 25, 2024
We were driving back home and stayed for the night. I had called the office to confirm they were open . I then booked the site on line. The manager of the park called me back to ensure all went well with my booking. We arrived after office hours and found the info on the site. Clean , loves the trees felt like we were in a park. Great dog run! Would definitely stay again.

CAMPGROUND RESPONSE / COMMENTS:

We are delighted in your feedback, and that you like our amenities offered. Please visit us again, as we look forward to having you!
Feb 22, 2024
BEAUTIFUL place !!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your remark! Hope to have you visit again!
Feb 21, 2024
GM, Tim was great. We have stayed before many times, and it has always been pleasant, but this time around it was different Tim and staff put together a wine tasting event that was very enjoyable and reasonably priced. He and staff helped us with any questions and were quick to respond to any needs.

CAMPGROUND RESPONSE / COMMENTS:

Glad to hear you had an enjoyable visit, and that you are pleased with our staff! Looking forward to having you again!
Feb 21, 2024
Stayed in MH due to a very wet evening. But enjoyed the surroundings

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback, and hoping a future visit isn't so wet as to enjoy more of our amenities and surroundings!
Feb 20, 2024
We had a lovely stay at this KOA location! The staff is very friendly and helpful. One staff member even brought us fresh chopped wood since a tree recently died nearby. The campsites are well laid out and beautiful. Bathrooms were very clean! We had a really fun trip and will definitely be staying here again!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us, and your kind words. We look forward to your next visit!
Feb 19, 2024
Great Stay! Was able to accomodate us last minute and we had a great time.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your positive feedback, and we hope you visit us again!
Feb 18, 2024
Feb 09, 2024
This KOA is conveniently located near downtown Shasta City, so you can walk to stores and restaurants. It can be a little noisy because of the train's proximity, but the wooded setting makes up for the noise level. It was very quiet there during the week in February, and it is kept clean and managed well.

CAMPGROUND RESPONSE / COMMENTS:

We appreciate your remarks and that you enjoyed your stay with us! Hoping to have you as our guest again in the future!
Feb 09, 2024
Cozy campgrounds in the woods. The manager was very welcoming. We were there in the winter and the park was fairly empty and quiet. The only one thing that was a little inconvenient was that they had only one dumster and that was a little far to get to. But I think that might had to be done because of the bears?

CAMPGROUND RESPONSE / COMMENTS:

So happy to hear about your positive experience with us. We hope to have you again!
Feb 04, 2024
Jan 28, 2024
Stayed overnight on a trip. Dog run is large. Staff was friendly and accommodating. Store was clean, orderly and well stocked. Almost level gravel sites.

CAMPGROUND RESPONSE / COMMENTS:

We are happy to know you are pleased with the amenities available, and thank you for your positive feedback! Hope to have you as a guest again!
Jan 25, 2024
Jan 19, 2024
it was good, They were communicative, let me know in advance where the bathroom code was. they removed snow from the campground. One thing missing is instructions for the heater.. it had symbols on it without (that I could see) words. I guessed at how to turn it down and finally unplugged it. later I plugged it back in and it did not start. took and hour to figure it out.

CAMPGROUND RESPONSE / COMMENTS:

We are glad to know your had an overall pleasant experience at our KOA. Thank you for your feedback about the appliances. We hope to have you again!
Jan 14, 2024
The cabin was fun to stay in, and was better equipped than we expected. We brought cookware and our own sleeping bags, but the cabin had sheets, quilts, towels for the bath. Some extra cooking items, like a hotplate and the kcup coffee machine. All around a great stay in the winter.

CAMPGROUND RESPONSE / COMMENTS:

We are happy you enjoyed the amenities and your time with us! Thank you for sharing your experience! We look forward to having you again!
Jan 05, 2024
I have stayed here several times as I travel between California and Washington. It is always a great stay! Grounds are lovely and staff is friendly .

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your continued visits to our kampground! thank you for your kind words regarding our staff as well! Looking forward to having you again on your next trip to California!
Jan 04, 2024
Always a great place to stay. High standards, comfortable, central to the walks I want to take when I’m in town.

CAMPGROUND RESPONSE / COMMENTS:

We are happy you enjoyed your stay! Thank you for the positive feedback!
Jan 03, 2024
We arrived in the dark and left in the dark so hard for us to evaluate. But our check-in information was ready for us and the bathrooms were clean. Just what we needed!

CAMPGROUND RESPONSE / COMMENTS:

Happy to have you, and thanks for the remarks on our amenities! Hope to have you on a future visit!
Dec 18, 2023
We love this KOA. It’s easy to get in and out of, is quiet, and very pet-friendly.

CAMPGROUND RESPONSE / COMMENTS:

Glad to have you and appreciate your positive feedback! Look forward to your next visit with us!
Dec 11, 2023
Bill in maintenance was very helpful. Water spigots frozen. Shower handle dis functional. Would like to see paved RV sites. Staff very courteous

CAMPGROUND RESPONSE / COMMENTS:

Thanks for choosing our kampground, your kind words for our staff, and your patience with the details you provided. Hope to have you visit us again@
Dec 07, 2023
Dec 02, 2023
Dec 02, 2023
Lightly occupied in late November so it was quiet. Staff were very friendly and helpful. Close to some good pubs and restaurants. Facilities were very clean.

CAMPGROUND RESPONSE / COMMENTS:

So happy you had a great stay with us! Thank you!
Nov 28, 2023
Arriving late afternoon In a campground with just a few campers we were assigned a spot right next to a camper with a very noisy heater problem,later that night we had to move..you would think with all the sites available they’d be assigned with some separation?.

CAMPGROUND RESPONSE / COMMENTS:

We apologize for the experience you had. Thank you for your feedback and hopefully we will have you as a guest again in the future.
Nov 26, 2023
My second annual trip was a success, everything was clean and tidy upon arrival. Staff is friendly and I couldn’t have asked for a better stay.

CAMPGROUND RESPONSE / COMMENTS:

So happy to have you as am annual guest! Thanks for sharing, and we look forward to your next annual visit!
Nov 24, 2023
May 06, 2024
Whether you're reserving a tent site or a cabin, the location is great. Surrounded by tall trees with lots of shade in the summer it helps to keep you cool. The staff are super friendly and helpful and I've always had a positive experience every time I've stayed here.
- Wayne Dyck on Google
May 05, 2024
We had a wonderful stay at this location. The staff were so helpful and friendly. Tim went above and beyond to help with every little item of our stay. We stayed in a camper and had an amazing site. My Aunt and Uncle stayed in a cabin and they were thoroughly impressed. We hope to come back here many more times!
- Kristy Fisher on Google
May 04, 2024
I've never stayed at at KOA before, but I'm glad we did. We tent camped and it was pouring rain. The spot was great. The TRAINS were LOUD and I would leave a 4 stars for that, except the shower I got in the morning was so hot and refreshing I just can't be mad. Very clean and very fun!
- Amazing Ascents on Google