Campground Reviews

May 08, 2024
May 08, 2024
Hanna rocks. Hanna was and is a awesome person. Extremely helpful. Also a nice, ckean place to stay
May 07, 2024
What an awesome place to visit. We had a great time (even some snow!). Friendly, engaging We would absolutely return again!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback, and we appreciate you staying with us! Happy to have accommodated you while being our guest!
May 07, 2024
The only reason I am giving four star was that the heater in the cabin that I was staying in was not putting out enough heat to heat the space. I was very uncomfortable and was cold. I worked with the controls on the front of the heater but was not able to get it on a higher setting. When checking into a cabin be sure to ask how use the heater since there are no directions or instructions.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for sharing with us, and for choosing to be our guest. We are continuing to make improvements as peak season approaches, and hope to have you back in the future.
May 06, 2024
May 06, 2024
I was going to be arriving late so rather than reserve a tent site I decided to get a cabin. When I arrived I found the cabin porch light on, a bed with sheets and blankets on it, and a heater running to take the chill off. It was very pleasant and cozy. The bathrooms at 11 p.m. were also super clean. I always enjoy my stays at this KOA and consider it one of the best.

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much for your praise, and your continued visits to our kampground! Looking forward to having you again!
May 06, 2024
Nice campground with a good location to downtown Mount Shasta. Campground was undergoing several pre-season repairs during our stay, so there were some inconveniences. We did not notice a recycling bin anywhere, so we put all of our trash into the trash bin. Overall, it was a nice place to stay.

CAMPGROUND RESPONSE / COMMENTS:

We are happy to hear you enjoyed your stay overall with us! With look forward to having you again!
May 06, 2024
Our stay was perfect. All of the staff were so helpful and accommodating. It couldn’t have gone any better. Definitely will be returning.

CAMPGROUND RESPONSE / COMMENTS:

Glad to hear our staff met your expectations and helped make your stay with us more enjoyable! Looking forward to seeing you again!
May 06, 2024
Friendly staff. Cabin & bathrooms were very clean. Dogs loved the dog area. I really appreciated the grab bar in one of the women's toilet stalls. (Getting older is tough)!

CAMPGROUND RESPONSE / COMMENTS:

We appreciate your satisfaction with everything we have to offer at our kampground! Hope to have you as our guest again!
May 05, 2024
They charged us a premium rate, but the facility was under construction. It was a muddy mess when it started to rain. Hopefully it will get better, but I don’t think you should charge a premium rate such a mess.

CAMPGROUND RESPONSE / COMMENTS:

We appreciate your feedback. We continue to make improvements throughout the season.
May 05, 2024
Campground was torn up due to construction. Sites are on dirt. Very little gravel. When it rains it’s muddy. General condition of the campground looks like it’s very tired. Perimeter fences had openings in them.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments. We are continuing to work on these things as the season commences on roads and fencing, along with other improvements.
May 04, 2024
Very nice place Mount Shasta KOA campground almost 13 years my family camping there i love this campground

CAMPGROUND RESPONSE / COMMENTS:

Thank for for choosing to be our guest through the years, and for your positive feedback! Looking forward to your next visit!
May 01, 2024
Facilities were clean and well maintained.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for being our guest and your comments. Hope to have you visit us in the future!
Apr 30, 2024
Great staff. Quiet. Always making our stay and the park in whole better

CAMPGROUND RESPONSE / COMMENTS:

We appreciate your remarks, and hope to have you again soon!
Apr 29, 2024
Not quite ready for prime time! The park is clean and reasonably quiet and has excellent bathroom facilities. On arrival the electrical breaker on our site was dead and had to be replaced; as we were leaving, I needed propane, which they offer, but the electrical system was out of order, so no. A lot of excavation going on in preparation for the summer, so may be fine soon.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your feedback, we are continuing to make improvements on our park through this season and hope you will return again to see the improvements!
Apr 29, 2024
Wonderful convenient location. Helpful staff. Cute cozy cabins.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for our input and choosing to be our guest! Hope to have you back!
Apr 28, 2024
Apr 28, 2024
Very clean, well kept park. Dog park is nice sized. Customer service is a 10++! Location is close to town and trail areas.

CAMPGROUND RESPONSE / COMMENTS:

So happy to hear you are pleased with our amenities, location, facilities , and staff. We aim to make your visits as you described! Hope to have you as our guest again soon!
Apr 28, 2024
Nice place to stop but quite expensive for what it is.

CAMPGROUND RESPONSE / COMMENTS:

We thank you for your feedback, and thank you for your visit with us.
Apr 27, 2024
Apr 26, 2024
The deluxe cabins greatly surpassed our expectations. It was very clean and came with many amenities including towels, bath soap, hair dryer, kitchen utensils, dishes, dinnerware, refrigerator, coffee maker, coffee, heater, and TV. And the folks running the park were very helpful and interesting to chat with. Highly recommended!

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much for your positive comments! We are so happy to hear you enjoyed our amenities and staff! Look forward to having you back!
Apr 26, 2024
Great! Clean facilities and quiet location close to town!

CAMPGROUND RESPONSE / COMMENTS:

Thank you! And thanks for staying with us! look forward to your future visits!
Apr 25, 2024
Clean, free showers, and excellent tent space.

CAMPGROUND RESPONSE / COMMENTS:

Glad to accommodate to your liking! Thanks for your input, and hope to see you again!
Apr 25, 2024
It was great. Clean! Only reasons for not giving 5 stars... The train noise (not their fault) The water pumps by the campsites were turned off.

CAMPGROUND RESPONSE / COMMENTS:

We appreciate your feedback, and hope you to have you visit again in the future!
Apr 24, 2024
We needed a place to stay for a night and it fit the bill. Would probably not do an extended stay. You really need to do something about that swimming pool! Ugh!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your feedback, our pool is currently under maintenance and will be open Memorial Day weekend!
Apr 23, 2024
Apr 23, 2024
All was great except the water at the sites was not turned on yet . Had to walk up to a rv site to get water

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. We hope you return for another visit!
Apr 22, 2024
Apr 22, 2024
Apr 22, 2024
Host was very nice. Campground was getting some remodeling done. Looks nice.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your feedback and our notice of our continued improvements to the grounds. Looking forward to your returned stay!
Apr 22, 2024
Great place to stay, staff is super helpful. They happily worked with us on a late check out. If work puts me in this area in the future, I will definitly be back to koa.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback! And thank you for staying with us!
Apr 22, 2024
Loved it!

CAMPGROUND RESPONSE / COMMENTS:

Thank you and come back and see us!
Apr 21, 2024
Apr 21, 2024
Nice clean park and super friendly people. I love the dog park area, so nice.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your stay with us! Thanks for your feedback!
Apr 21, 2024
Improvement construction was going on asphalt fumes and noisy tractors in a usually quiet and pristine environment. The improvement will only improve the facilities the trees and Mount Shasta still dominate. Thanks so much We will be back.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for understanding while we upgrade the grounds! We appreciate your feedback, and look forward to having you again!
Apr 20, 2024
Apr 20, 2024
Apr 19, 2024
Wonderful stay. We were literally leaving another RV resort a day early due to poor management. (no one in office for 3 days while a guy wandered around at night, naked, with feces running down his leg) That was not a KOA property. It was a massive mistake. Checking in late was easy, as usual. The person in office (Tim I believe) was super. He was incredibly kind and helpful. Great with the kids.

CAMPGROUND RESPONSE / COMMENTS:

Happy to know your visit was a great one, and accommodating for you and your family! Looking forward to having you again!
Apr 18, 2024
We loved staying at the Shasta KOA! The cabin was clean and had all the amenities that we needed. We look forward to staying again in the warmer weather. The staff was so friendly and kind we felt well taken care of. Thank you again.

CAMPGROUND RESPONSE / COMMENTS:

We appreciate all your positive feedback! Thank you for staying with us and hope to have you visit again!
Apr 18, 2024
THANK YOU FOR A HANDRAIL IN AT LEAST ONE OF THE WOMEN'S BATHROOM STALLS!!! Adding them in each stall would help bring your KOA to meeting ADA standards.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback! We are continuously working on upgrades for better accommodations for all! Hope to have you visit again!
Apr 17, 2024
It was just a one night stay but we definitely enjoyed it. Sites have very mature trees and also have lots of light. Sites are level well drained gravel. Bathrooms/Showers are very clean and well maintained.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for you positive comments, and glad to know you are pleased with the amenities. Hope to have you visit us again!
Apr 16, 2024
I very much appreciate the staff giving me campsite 13 AS it was snowing in the site was level so any other unlevel site would’ve been very difficult to navigate in 6 inches of snow. Also, Jamie and housekeeping was very friendly and helpful

CAMPGROUND RESPONSE / COMMENTS:

Happy to know the friendliness and accommodating nature of our staff during our stay! We hope to have you again on a future visit!
Apr 14, 2024
Apr 13, 2024
Nice facility, they've made improvements since the last time we stayed.

CAMPGROUND RESPONSE / COMMENTS:

We are happy for your returned visit, and thank you for your positive comments on the upgrades we have made to our facilities. Looking forward to our next visit to our KOA!
Apr 13, 2024
Beautiful site and very peaceful

CAMPGROUND RESPONSE / COMMENTS:

Happy to know you were delighted by the beauty of the surroundings here! Hope to have you visit again!
Apr 13, 2024
Very accommodating, clean and friendly staff.Great location

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your feedback! Hoping to have you again as our guest in the future!
Apr 12, 2024
Apr 08, 2024
Nice, rustic, woodsy park. While on hills and dirt, our spot was perfectly level side to side. Front desk staff was welcoming and friendly. Decent size dog park. Facilities show there age, but the vibe in total was warm and fun.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your positive remarks! Looking forward to your next visit!
Apr 07, 2024
Apr 07, 2024
As with all our previous visits, our reservation paperwork was ready for us. This makes check-in quick and simple after a day on the road. The Staff is always glad to see us and ready to help in any way.

CAMPGROUND RESPONSE / COMMENTS:

Happy to know you are pleased with our staff, and thank you for your continued visits as our guest!
May 06, 2024
Whether you're reserving a tent site or a cabin, the location is great. Surrounded by tall trees with lots of shade in the summer it helps to keep you cool. The staff are super friendly and helpful and I've always had a positive experience every time I've stayed here.
- Wayne Dyck on Google
May 05, 2024
We had a wonderful stay at this location. The staff were so helpful and friendly. Tim went above and beyond to help with every little item of our stay. We stayed in a camper and had an amazing site. My Aunt and Uncle stayed in a cabin and they were thoroughly impressed. We hope to come back here many more times!
- Kristy Fisher on Google
May 04, 2024
I've never stayed at at KOA before, but I'm glad we did. We tent camped and it was pouring rain. The spot was great. The TRAINS were LOUD and I would leave a 4 stars for that, except the shower I got in the morning was so hot and refreshing I just can't be mad. Very clean and very fun!
- Amazing Ascents on Google