Nov 28, 2023
Every team member of this resort is HAPPY, FRIENDLY and eager to assist in making your stay enjoyable. Impeccably clean.
Nov 28, 2023
This was the first time we ever stayed here. Although we normally bring our RV this time, we decided to stay in a KOA cabin. The cabin was spotless. We were very impressed with the condition of the cabin. It looked brand new. I have never stayed in a hotel this clean. Also, every employee we came in contact with were very friendly and eager to help.
Nov 27, 2023
We have always rented Jackson Mountains Cabins and visit 3 times a year but we wanted to do something different. This is a Class A act. Clean, friendly and the hospitality was amazingly. We will be back. The staff is out of this world with making you feel welcome and assuring you have everything you need from muffins, wood, breakfast and other goods. Furry friends have alot of trails to walk.
Nov 20, 2023
There were a ton of activities for kids and the staff were very friendly and welcoming.
Nov 14, 2023
cabin was nice good stay but been nice to know ahead of time that there wast a oven or a reg 12 cup coffee maker and only one skillet the heat didt work like it should but it did work the drains in tub and sink didt hold water in but that wouldt stop me from staying again it was a minor issue freindly folks woulda like to see more lights in area by roads and cabins
Nov 14, 2023
It was ok i think the customer service in the office could have been better.
Nov 13, 2023
Best customer service ever.......I can't remember when I've dealt with friendlier folks. Clean nice facilities....informative staff.....10 stars!!!
Nov 11, 2023
Cabins are very nice, just like brand new. The staff is so friendly and the campground itself is very clean. We will definitely be back again. Connie and bill are the best!!!! Thanks for a great stay.
Nov 06, 2023
Beautiful campground. Great landscaping and use of rocks. Even better is the warm, friendly staff that keep it immaculately clean and everything in working order. Very pet friendly. Cannot say enough good about it. STAY HERE!
Nov 05, 2023
We stayed in one of the deluxe cabins. They’re very well kept & met all of our needs. The campgrounds are very well maintained & although we kept ourselves busy with adventures outside of the campground, they had activities & plenty of things available in the campground for those who want to spend time relaxing here. Staff was very helpful and friendly. I wouldn’t hesitate to return & recommen
Oct 30, 2023
We stayed 6 nights and loved every minute. The staff was very friendly and always helpful when you needed them. The cabin was perfect. The staff kept you up to date on happenings on the grounds with texts. I highly recommend this KOA and will return again. It's easy to get to everything, but far enough out of the hustle and bustle . Totally a 10 rating! Thank you for a wonderful week Gatlinburg K
Oct 26, 2023
We really enjoyed our visit, everyone was so helpful and friendly which makes everything just click.
Oct 23, 2023
We stayed in a new deluxe cabin! The accommodations were very nice including comfortable beds, very clean interior and exterior as well as good proximity to other campground amenities. We really enjoyed the location of this KOA situated comfortably outside of the hustle and bustle of Gatlinburg but close enough for a quick drive into town. We will definitely come again!
Oct 22, 2023
Great cabin and the people working there were helpful kind and very nice !
Oct 22, 2023
We stayed in DC07. It was great! Staff was very friendly and helpful. Cabin was clean and well equipped. We looked forward to the morning text to see what kind of muffins were fresh out of the oven for purchase in the camp store. The campgrounds were immaculate. We'll be back in the future!
Oct 21, 2023
Oct 17, 2023
Oct 10, 2023
The new cabins are very nice and beautifully set among the tall trees. The assistant manager was very friendly and helpful making sure we were happy.
Oct 07, 2023
Wish we could have stayed longer! The cabin was clean and comfortable. Staff were helpful and friendly. The fire pit was great.
Oct 06, 2023
Friendly staff and great cabin!
Oct 03, 2023
Oct 01, 2023
excellent customer service, extremely clean facilities, totally enjoyed our stay! Will be back
Sep 27, 2023
It was great!
Sep 23, 2023
Sep 21, 2023
Awesome campground! We loved the cabin + comfy beds! Jenni is a fabulous host. She truly loves her campground and taking care of her guests! Popcorn upon check in for the road weary travelers! Quiet area, yet convenient to our ventures, Cadres Cove, Parrot Mtn and Appalachia Musuem. I hope someday to return to The Smoky Mountains and this campground will be our ‘home’ away from home!!
Sep 19, 2023
Sep 17, 2023
Cabin was beautiful staff was very nice and muffins were very good. Would def come again. Thankyou �
Sep 13, 2023
Sep 11, 2023
Incredible stay! Staff was very helpful and friendly. Cabin setup was perfect, clean, and had an awesome deck. A definitely return trip in the future!!
Sep 11, 2023
Sep 11, 2023
Sep 05, 2023
Very enjoyable stay, staff was very helpful and pleasant, the park is very clean. It would be nicer if the pool was heated and a few more dog waste containers staged throughout the park. We will be back.
Aug 28, 2023
Aug 27, 2023
Very nice, well kept place.They gave us the wrong cabin but they switched with no problem. The cabin was new but did have some carpenter ants in the bedroom window tract when you opened it.
Aug 26, 2023
Everything about the stay was ....5... star ....Staff was great and cabin was super clean ... really enjoyed the whole experience...
Aug 23, 2023
Aug 23, 2023
Aug 22, 2023
This was our first time staying at a KOA campground and we couldn't have been more pleased. We rented a cabin that exceeded our expectations in terms of quality. The campground staff were incredibly friendly and accommodating & we loved having access to a pool! We would absolutely stay again.
Aug 22, 2023
They are all awesome there !!! Very sweet people and a very clean prop. I would highly recommend staying there! We will definitely be back!
Aug 07, 2023
Aug 07, 2023
The place was immaculate and charming and the staff was super friendly. Can't wait to come back!
Jul 29, 2023
This was our first time visiting the camp ground. The cabins and camp grounds were very clean. The staff was amazing. We are looking forward to coming again next year!
Jul 23, 2023
Jul 06, 2023
This was great location! We really enjoyed our stay at Gatlinburg East/Smoky Mountain KOA!
Jul 06, 2023
We love this campground and the cabin #24 was perfect!
Jul 05, 2023
My wife and I celebrated our 29th anniversary and rented a cabfor a stay stay. The cabin was just so quaint and cozy. Then there was the best KOA Staff I met so far. They was so awesome, friendly, and helpful to us. Thank you a great stay.
Jun 28, 2023
Awesome people, awesome place!
Jun 19, 2023
This review has been removed by the moderator for inappropriate or incorrect content.
Jun 07, 2023
Management and the staff were above par friendly and helpful. The campground was absolutely beautiful . The cabin I stayed in was better than and cleaner than any place I have ever stayed. I will definitely stay here again and again.
Jun 04, 2023
Everyone was super friendly and helpful! We had a great stay!
May 15, 2024
This was a RV campsite. Was excellent
- Lonnie Kuhn on Google
May 12, 2024
Absolutely perfect!
- martin zehnder on Google
May 12, 2024
This campground is perfect!! The cabin my husband and I stayed at had everything one would need. Fully equipment kitchen and bathroom (even shampoo, conditioner, soap, hair dryer). Reminder texts of activities and special breakfasts and also an ice cream social were sent to all the guests each day. Melissa and Stephanie at the office are top notch, very welcoming and ensured our stay was great. Thank you!!
- Lisa Veite on Google