Cherokee / Great Smokies KOA

92 KOA Campground Road

Cherokee, NC 28719

Reserve: 800-562-7784

Info: 828-497-9711

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4 out of 5
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Campground Reviews

Sep 17, 2014
Sep 17, 2014
Sep 17, 2014
Great stay. Clean campground, friendly helpful staff. Lots of things to do for the whole family without leaving the park.
Sep 17, 2014
Our first kabin smelled like cat pee, so we switched to another 1, which had hillbilly neighbors who stayed up till 4am and were very loud. Since KOA added Kottages, the public bathrooms & showers are an afterthought and run down. Used to be a really nice place.
Sep 17, 2014
Best KOA I have stayed at. I have stayed in KOAs from NY to Fl. All of the staff were absolutely wonderful.They were very friendly, made you feel at home. This is the first KOA I have stayed at that has an indoor pool and a food court. They have good food, at affordable prices. I went for a sister's weekend.I will be back with the family!
Sep 17, 2014
This KOA is just fine. There are lots of things to do. The staff was friendly and helpful. I like the grill and the indoor/outdoor pool options. The only thing I would change - which is not feasible in your situation - is to have more space between kabins/RVs. More privacy. Given that you are a BIG KOA you are doing well.
Sep 16, 2014
The bath houses were not maintained. They completely ran out of paper in two stalls and one of the showers was broken. The campground did not drain well after the rain.
Sep 16, 2014
Employee who lived there had his truck parked in our site. Bathroom not handicapped friendly. Toilets would not flush. Showers would not drain. Three out of four washing machines not working. Tree roots coming up through the paved sites and all around them. Water standing in some sites and never seemed to leave the low places in the roads making walking in them a wading experience. WiFi poor.
Sep 16, 2014
This camper comment has been removed by KOA due to profanity.
Sep 16, 2014
Surprised with no a/c or heater in camping cabins. Other koas we have stayed at had both. No swing on front porch either.
Sep 16, 2014
overall good stay ,got there real late on first night and left early next morning to go ride the train in Bryson city ,when i got back went to drop off the others who came with me at the cabin ,and the guy who was working at the koa came up and ask for car pass and i told him i needed to go back to office to get it but i was going to dropped off the other people first ,he got a little smart mouth
Sep 16, 2014
If it rains, look out! There are serious drainage problems with the campsites, driveways, and streets. And some of the picnic shelters and bath houses are in need some extra maintenance. But, we did enjoy our stay and will likely camp here again.
Sep 16, 2014
Bathrooms very poor neads much attention. A lot of wet ground rain rain go away the Aliens are here to stay !!!!!!
Sep 16, 2014
The bathrooms are too few, old, dirty, the showers are dingy, and floors dangerous -- one of the bathrooms has wooden boards supporting the roof in a walkway
Sep 16, 2014
our stay was wonderful we will for sure be back.thank you
Sep 15, 2014
It was a wonderful stay. Staff very helpful and friendly
Sep 15, 2014
Looking forward to coming back!
Sep 15, 2014
The sites were muddy and ants were a problem. Bathrooms were just OK. Toilets didn't flush well. Pool was nice and staff were very pleasant. Motorcycle noise was a problem, as was a dog in a nearby cabin that yipped and whined continuously.
Sep 15, 2014
A muddy mess in rainy conditions. Water collects everywhere. So much noise and smoke I had to close up my camper and use earplugs. Bathrooms need upgrading; little to no cell/internet service. Staff friendly & helpful.
Sep 15, 2014
Stay was ok, but your bath houses need a lot of upgrading, they are in need of replacement.You have a lot of standing water problem.
Sep 15, 2014
LOVE this campground. My family has been coming here for 8 years and it gets better and better. My kids are all teenagers now but the still love the place and we end up bringing friends. Staff is top notch!
Sep 15, 2014
I was annoyed when my husband had to until 2pm we have never had to wait before.We are both disabled.when we went to look what kottage we had there was a other couple at there site unloading.I thought this was very unfair.
Sep 15, 2014
Sep 15, 2014
awesome KOA great for kids. Loved the outside hot tub.
Sep 15, 2014
We had a great Aliner Rally. A lot to do for families! Not handicapped friendly. The catered Buffet was EXCELLENT!!
Sep 15, 2014
Not very happy with this KOA. It seems old, dated and not very clean. Also, rained the weekend we were there and there was a lot of standing water- no where to drain. Many of the sites were also overgrown with tree roots and either unusable, or dangerous to the users.
Sep 15, 2014
This campground needs to really work on caring about their campers when rain causes flooding, no one bothered to come and help or offer to put down anything to help with the mud holes. My husband said the mens room was never clean always flooded. If I come back I will be sure to stay away from the front part of the park DON'T TAKE SITE #29 that is where all the water flows to.
Sep 15, 2014
Love staying here as always. Always something to do yet peaceful.
Sep 15, 2014
Sep 15, 2014
Sep 15, 2014
We have stayed at several different KOA's through-out the south and this one is our favorite. Our children did not want to leave. The staff was extremely nice. I saw a staff member helping a kid fix it's bike. The restaurant on site was nice and clean the staff there were great and the food was wonderful. We are looking forward to our next trip to this KOA.
Sep 15, 2014
Our site 15 was completely flooded Fri due to a clogged drain plug, was told it was an act of nature! No KOA people offered any help except to unclog the drain plug. Why was I assigned site 15 if it floods during hard rains? Am sending pictures to KOA.
Sep 15, 2014
Great campground except for internet access.
Sep 15, 2014
Really nice campground & well taken care of, we will stay here again
Sep 15, 2014
it was nice. kinda packed but to be expected. area clean and facilities nice. Staff was excellent. the BBQ we purchased was great. too bad some campers have to puke in the tree not 30 ft from your site for about 10 mins. Kinda made my stay a bit icky in a way :)
Sep 15, 2014
We always enjoy staying at the Cherokee KOA. This stay was just as enjoyable. I would like to suggest more enforcement of the speed limit. And, on Saturday, while putting my child down for a nap, a motorcycle with loud exhaust came through reving his engine. Instituting an "idle only" policy for motorcycles is another suggestion.
Sep 15, 2014
arrived in heavy rain storm. directed to our site, next to the dumpster and under water. came back to office soaking wet, given another site. went there getting soaked partially flooded site and water hook up not working and handle broken,again in heavy rain back to office and given another site which worked out well. staff needs to be aware of product it is selling and know which areas are probs
Sep 15, 2014
Need WiFi networks.
Sep 15, 2014
This was our best stay yet. We have been visiting with KOA Cherokee for the past four years. We had stayed previous to this at another cheaper campground and wasn't satisfied. We plan to possibly buy a camper and rent a site year round.
Sep 15, 2014
This was our 2nd stay at KOA Cherokee. The staff is very helpful and professional. We are in the process of thinking when we may return.
Sep 15, 2014
Sep 15, 2014
The campground is great! Though you must realize with todays demands your customers work while they play. You very badly need to distribute wireless internet throughout the campground, with todays technology the cost is minimum. Unfortunately we will have to stay at another campground on the weekends when work and play coexist. Thank you
Sep 15, 2014
Certainly has improved a lot over the last year. I understand that there is new management and it shows. Still more to do but on the right track
Sep 15, 2014
Have you thought about getting a bid from a paving company, to redo the drives to build a crown in them? So rains will drain off the roads?
Sep 15, 2014
Out of all the campground. This was best campground we went to. Everything was close. We really didn't need to leave the campground. My family had fun and we will return if we ever decide to come to the mountain.
Sep 15, 2014
Sep 15, 2014
Rented the same type cabin, that I had previously rented, 2 years ago, this time had no linen. Rude staff argued about this, and no notification of this change when registering was given. Also, had workers patrolling grounds constantly and approach our visitors and confronted them very nasty about paying for visiting us. Very RUDE staff! Will not return.
Sep 15, 2014
Sep 14, 2014
Employees enjoying the excitement of driving electric golf carts at 25 mph rather than responding to customers' requests.
Sep 14, 2014
We had a blast here!!! The indoor and outdoor pools w/ accompanying hot tubs were a lot of fun and so relaxing! Having the option to eat on site was great (and the food delicious and reasonably priced). Renting tubes for the creek and the shuttle made for another super fun time as well. We stayed in a cabin that was clean and nice as were the bathrooms. We can't wait to return!!!!

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