Chattanooga North / Cleveland KOA

648 Pleasant Grove Road

McDonald, TN 37353

Reserve: 800-562-9039

Info: 423-472-8928

Camper Rating
4 out of 5
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Campground Reviews

Jun 25, 2015
We had only planned for a one night stay at the KOA Kabin. It was a lovely location but had a very musty smell that stayed in our sleeping bags, clothes, and backpacks. It's too bad because we really like the campground otherwise and our experience with the staff was outstanding.
Jun 25, 2015
This experience was just okay. Reservation was messed up but we were still able to get a space, just not the one we reserved. The picnic table was broken. They promised to replace it. Never happened. I had paid a deposit, but was not credited with the deposit, so I actually paid for an extra day. Husband said bathrooms were clean. Use of the pool was an additional charge.
Jun 24, 2015
Pleasant staff. Good over night camp.
Jun 23, 2015
Jun 23, 2015
Very clean and friendly. check in was quick and easy
Jun 22, 2015
Pretty campground. Staff helpful.
Jun 22, 2015
Anne & Tim are turning this place into a seven star resort. Staff go above and beyond to ensure "you" are satisfied. Cannot say enough about the staff. Wi-fi was great and cable TV was excellent. New game room being painted and new game systems as well. Pool is nice, store is good. Laundry was easy to get to and use, all machines were working. Once the word gets out, place will be packed!
Jun 22, 2015
Friendly, helpful staff. Bathrooms were clean but a little rustic. Obvious they continue to make improvement. Would stay again.
Jun 22, 2015
The staff and facilities are awesome. We come every year for the Chattanooga Charity Horse Show & will be back again next year. Thank you so much!!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much. We would love to see pictures of your event. We will see you next year.
Jun 21, 2015
Older park, but I like the changes that are occuring. i will be checking back.
Jun 20, 2015
Very friendly Kampground. Two suggestions: increase your WiFi signal strength and put A/C or strong fans in the bathrooms.
Jun 20, 2015
Jun 20, 2015
Staff was friendly and conscientious. Suggestions would be to increase Wifi signal strength and put fans or A/C in the bathrooms.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your valuable feedback and we have solved the air issue in the bathhouse. We are also working to improve our WiFi. Thank you for staying with us.
Jun 19, 2015
The people were wonderful. I was staying there for a horse show and my horse was injured and they were more than willing to refund me for the days that I was not able to stay. Thank you very much!!!

CAMPGROUND RESPONSE / COMMENTS:

You are welcome. We send good thoughts for a speedy recovery.
Jun 17, 2015
Everyone was very friendly.
Jun 17, 2015
This was the worst place to stay,the people are not friendly and the cable had issues the whole time we were there. The electricity was turned off and the second day there(we stayed a week) and usually someone will call and tell you what is going on but we had to hear it from our neighbor and he had to ask. The washers and dryers were awful and they were just repaired. We will NEVER stay again!
Jun 17, 2015
Very nice
Jun 14, 2015
Had a great overnight stay
Jun 14, 2015
We stopped off at this KOA as we were returning from Florida. We were so happy to find this campground, not only because of it location close to the interstate, but it also gave us the opportunity to meet one of the new owners Ann. My wife and I wish them all the best as they improve an already nice campground and we hope to make your campground a destination trip here soon.

CAMPGROUND RESPONSE / COMMENTS:

Thank you, we will continue to make improvements and look forward to your stay with us again.
Jun 13, 2015
Clean, Friendly staff, great facilties. Easy access and nice parking spot
Jun 13, 2015
Our stay was great! The owners are super friendly!
Jun 12, 2015
Facility was clean pool area was nice just disappointed to learn cable was not available at check in.

CAMPGROUND RESPONSE / COMMENTS:

We are happy to report that CABLE is in.
Jun 11, 2015
Great new owners, we encourage everyone to stay here at a very convenient KOA

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. Hope to see you soon.
Jun 08, 2015
My son and I stayed for a night and the cabin, service and amenity's were great. Thank you
Jun 02, 2015
Under new ownership and the new owners were nice and tried to accommodate us getting our satellite operational since there was no cable at the time of our stay. If we stay again we would choose a different site that is more open for satellite service. The new owners are doing a good job and hope they make some nice improvements. Roads leading to campground were under construction, close to I-75.
Jun 02, 2015
Friendly staff. Site was nice and level. Wifi was weak and water pressure wasn't very strong. Dog walk area was really tiny. There's a racetrack near the park, so it was loud with the sounds of race cars most of the night.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We will continue to improve our WiFi signal. We are also looking at adding a off leash fenced area just for our four legged guest to run. We certainly thank you for your valuable feedback.
Jun 01, 2015
May 31, 2015
Aging campground. Campground roads need fixing; sites need work; small sites.
May 30, 2015
I was very pleased with the owners. They made our family and friends get together very enjoyable. The children especially liked the pool and the playground. It was great to have cabins and tent sites available for our family. I would highly recommend this campground to anyone needing a campground in the area.
May 28, 2015
Unfortunately the cable service was inbetween providers.. A shame since it was a very busy holiday weekend. There was a shortage of fire rings and wood for the campsites. otherwise nice lots and an enjoyable stay
May 28, 2015
My only recommendations would be to concrete the pads to make it easier to be level, add a basketball goal by the pool and play area, and add more lighting throughout the campground. Owner & staff were very friendly and bath houses were always clean!
May 27, 2015
This is one of the more rundown KOA's that I have stayed in. I stay in a tent, so I was not pleased with the tent areas. The first area we were placed at already had two tents, so we did not have access to a picnic table or pavilion. We moved, to a better location, but we had to pick up all the trash from previous occupants, and there was a big light that shined through our tent all night long.
May 27, 2015
My stay was not great. Not terrible, but not great. It would take more than 400 characters to explain fully, so I made sure to get my message accross on this KOA's Facebook.
May 27, 2015
This was probably the worst maintained KOA that we have been to. We had reservations for 2 sites over Memorial Day. We got there and they didn't have our reservations. They finally found it and had us booked for June one month later. They did accommodate since it was their error and found us two sites. Our site had a bad circuit breaker and would go off 2 to 3 times a night.
May 27, 2015
Poorest KOA ever been in.
May 26, 2015
The new owners are awesome! Pool was clean and clear. Bathrooms nice.
May 26, 2015
No cable. No firewood available for purchase. Only 1/2 of electrical outlet working. Small sites.
May 25, 2015
No cable tv, Wi Fi poor, not enough full hook-ups, even when reserved for a full hook-up, one not available upon arrival. Host seem to be working hard on improvements.
May 25, 2015
Parking limited and bathrooms very dirty,employees very nice
May 21, 2015
Very in-kept. it appears that no general maintenance has need done in years. Stayed 3 days never saw a campground employee even at check in. A campground flyer was taped to the office door with my name and map to my site. I was going to buy a KOA membership while I was there but decided if this is what KOA thinks is acceptable standards to be KOA I would will not. Thank you
May 19, 2015
First time camper. OK but could be trimmed up a bit.
May 19, 2015
Grass needed moaning! Site pads needed spraying for weeds & all picnic tables needed replace or repaired. Staff was very friendly, bathrooms clean!
May 19, 2015
No cable, very very poor wifi, table was warped, site was filthy, site was so unlevel that all our plates wouldn't level the RV. Yet we were charged as if it were a good campground. Oh, and the owner whined about a bad back and high expenses. If you can't keep up a good campground, sell the business.
May 18, 2015
Please change your brochures to show no cable. We spent a lot of time trying to get it in when there was no cable. Neighbors also said same thing. Roads need upgrading and fairly tight maneuvering a 40' coach so as not to sink in mud after rains.
May 17, 2015
Not up to date. Not good places. Good swimming pool and toilets e.d.
May 14, 2015
Mediocre, overpriced stay. Deluxe cabin was nice, but had mildew. Quiet stay, with nice wildflower meadow behind. Playground not cared for. Staff did nothing about our reports of maintenance issues: no bulb in reading lamp, wasp nest on inside of window screen (we battled it ourselves-wound still on my arm), missing kitchen inventory, carpenter bees abounding. Will not stay in cabin there again
May 14, 2015
After check in, was informed there was no cable even though it was advertised as included. Decided to stay. Tried to log in to WiFi but couldn't even though I was using the provided password. Rate charged is too much for this campground. Oh, watch out for the large boulders that are strategically placed throughout.
May 11, 2015
Well kept. Very clean shower houses. Opened pool a week early for us. Only drawback was no fire rings.
May 11, 2015
May 11, 2015
The campground itself was pretty nice although there wasn't much to do for kids. The owners were rude and not helpful at all. The WiFi didn't work majority of the time either and the owner acted like she didn't care when we asked her about. She started naming off other campgrounds for us to stay at. Just simply rude.
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