Benbow KOA

7000 Benbow Dr

Garberville, CA 95542

Reserve: 800-562-7518

Info: 707-923-2777

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Camper Rating
4 out of 5
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Campground Reviews

Jul 22, 2015
We have stayed here many times over the years because we love dining at the inn..
Jul 22, 2015
Jul 22, 2015
Really nice park! Very clean and nice sites!
Jul 22, 2015
The staff was not nice or accommodating, they seemed to be annoyed with everyone. The pool and golfing was great. Also, to charge extra for rooms or sites over two people is not reasonable. Most families have more than two people. Our family has five and most have three or four. We will be back because it is close to home but I hope you will take these comments into consideration.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for providing your feedback. We will review our price structure & consider your suggestions. I apologize if our staff seemed stressed. Our systems went down unexpectedly during your visit, but this does not excuse this type of reaction. I will certainly discuss this with our staff.
Jul 22, 2015
Please tell management that the women's showers are clogged in the back bathrooms, I didn't get a chance to. It has been 10 years since we have stayed at Benbow. It was a family favorite. I'm not real fond of the KOA feel.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for bringing the drainage issue to our attention, we are working on fixing the problem. We hope to see you again.
Jul 21, 2015
Cabin wasn't available at check-in time of 3pm; however Manager was very pleasant and accommodating! Futon isn't recommend for an adult unless you prefer a very hard mattress, so I advise this for use with children.
Jul 21, 2015
Nice campground, I would stay here again, The only negative is the drought which meant the river was dry and the lawns were brown. Great location for access to the Avenue of the Giants.
Jul 21, 2015
Nice clean park with decent sized spots. A fun pool area with splash pad was a hit with the kids.
Jul 21, 2015
It's a great family destination. There is something for everyone. The campground is easy to get in and set up. The staff are friendly and helpful.
Jul 21, 2015
The sewer connections are terrible. Difficult to prevent leaks.
Jul 21, 2015
Well maintained. Beautiful. Friendly. Nice big sites.
Jul 20, 2015
A friedly, quiet and very clean campground. Thank you to the staff of Benbpw
Jul 20, 2015
The septic was full so when drained our tank it went all over I had overheard 2 other campers complain of the same problem . There were people walking their dogs and letting them go to the bathroom and not pick up
Jul 20, 2015
Too many dogs off leash, and too many people not picking their dogs droppings. You may want to consider fining the offenders.
Jul 20, 2015
This is our 3rd summer here with family. We enjoy the campground. We would really like to see the sites that we all stay in have green grass. All the other sites lawn is watered and green. We also like the new speed bumps. However it seems that the employees that drive around in golf carts are always speeding the most. The golf path behind our trailer sites needs speed bumps.

CAMPGROUND RESPONSE / COMMENTS:

Unfortunately, due to the drought we have had to significantly reduce irrigation throughout the park and some areas have been more affected than others. Lets hope for a wet winter to bring that lovely green grass back. Thank you for your suggestion of speed bumps on the cart path, its a good idea.
Jul 20, 2015
Lisa (Manager) was outstanding with helping a large group with reservations for this year and next year. Thank you very much Lisa!!

CAMPGROUND RESPONSE / COMMENTS:

You are very welcome, it was my pleasure. We look forward to seeing you all next year.
Jul 19, 2015
The entry to the park is difficult to use if you are pulling anything, and to make it worse, if anything is parked in the places marked for registration you will clip the person in the front spot. the hookups in the spaces are in poor shape.the 30 amp plug outlet would not hold my trailer plug. i had to place it so that it wouldn't fall off. the black water drain is placed at the back of the site.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for your comments, & apologize for the inconveniences you experienced. We are currently in the process of making some major changes to our sites, including upgrading utility systems & many other improvements. The plans can be found in our KOA Pro Shop. We appreciate your patience.
Jul 19, 2015
The Internet connection in the rear of the park could be a lot better. It is very week. Other than that it was a great stay!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for providing your feedback. Im sorry you experienced problems connecting to the internet. We are working with our internet provider to find a solution for providing better service to that section of the park. We will keep our guests updated on our progress.
Jul 18, 2015
Jul 18, 2015
Was not impressed with the grounds, we expected to have at least a few redwoods in the park. The office staff was extremely slow and not very friendly. The pool has major problems, cut my foot on the bottom where the gunite is peeling off. On the upside the golf course was great, though pricey.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments and your feedback. I'm glad you had a chance to enjoy our golf course. So sorry to hear you injured your foot in the pool, I will have our maintenance department look into making the necessary repairs. Thank you for bringing it to our attention.
Jul 17, 2015
It was very enjoyable. We enjoyed our cabin and appreciated the propane grill and all that was there for our use. The beds were comfortable. Bathrooms and shower were great. Enjoyed the whole experience.
Jul 17, 2015
Had a great visit! Space between trailers was very nice. Woman behind counter very nice and accommodating. Also took the opportunity to visit Happy Hour at Historic Inn. We will be back.

CAMPGROUND RESPONSE / COMMENTS:

Happy Hour at the lovely Benbow Inn is a treat. Thank you for staying with us.
Jul 16, 2015
Jul 16, 2015
Very clean campground with great amenities.
Jul 16, 2015
The campground was clean, the facilities (bathrooms, pool) were very well maintained and updated. The staff was amazingly kind. The only reason I wouldn't necessarily stay again or recommend is due to the lack of a lake or natural water source for swimming. Of course an end to the drought would change that. Also, if they added bike rentals and a jumping pillow, I would come back.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments. We are also disappointed in the lack of water in the river and closure of Benbow Lake. We all hope this drought ends soon. I am going to look into bike rentals to see if that is a good fit for us, thank you for the suggestion. We hope that you are able to stay again.
Jul 16, 2015
Thank for a great stay!

CAMPGROUND RESPONSE / COMMENTS:

So glad you had a great time. We hope to see you again in the near future.
Jul 15, 2015
Thought there would be barbecue grills available or fire pits with grills
Jul 15, 2015
The cabin was dirty, the campground was poorly cares for. The description in the koa book was false. This is not a place I will be staying, and it was ridiculously expensive. The "cabin" was a trailer, not a cabin.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for providing your feedback, and we apologize that your expectations were not met. My name is Lisa, I am the GM here at the KOA. If you don't mind taking the time to contact me directly, I would love to hear more details about your experience. I can be reached at 707-923-2777.
Jul 14, 2015
Jul 14, 2015
Jul 14, 2015
The staff was great. The pool and sprinkler park were perfect for the kids. We did enjoy our stay, but the deluxe cabin unit we stayed in smelled of smoke from previous visitors. It never quite went away throughout our stay. I recommend no smoking units to avoid the problem in the future.
Jul 14, 2015
I really like on how much space there is between campers.I would have given it a 5 but your trash cans were over filled we put our trash outside next to the trash can.
Jul 13, 2015
The cabin was clean and nice. If you plan to cook, I would recommend bringing your own pots and pans as there aren't many. Also bring garbage bags, as they only give you tiny waste basket bags. A lot of the river has dried up, so take that into consideration. Its a nice, clean campground, but its very busy and if your looking for a place to relax, this is probably not the place. I would suggest th
Jul 13, 2015
We only stayed one night. The park was ok, but not one we would make it a point to stay at. For the price I expected a much nicer park. Didn't understand why the sewer connection was so high above the ground. It seems like an older park in need of a face lift.
Jul 13, 2015
Very nice cabins. Staff that did activities with the kids were very pleasant. The only negative was the person at the desk when I checked out. She looked possibly like a manger and was a bit on the not so friendly side.
Jul 13, 2015
Very nice and quiet. Very clean. Perfect for larger trailers and RV's
Jul 13, 2015
Jul 12, 2015
GREAT PLACE FOR KIDS. FRIENDLY STAFF. POOR WIFI (WE WERE AT THE VERY BACK) LOW VOLTAGE ISSUES
Jul 12, 2015
This campground has declined since KOA took over. It is not well kept, stunk like sewer everywhere, was noisy from being by the highway and WAY too expensive for what we got. Our spot was premium for being on an end and having some dirty patio furniture on it that I didn't want to clean, so we did not use. Will never stay here again.
Jul 12, 2015
Nice and clean except pet owners aren't the best about cleaning up after their pets despite the steps that were taken to provide bags and an off leash area. Water park wasn't functional during our stay and the response was that it was almost time for the park to be closed so it was to late to call maintenance. The kids were disappointed but enjoyed the pool instead.
Jul 12, 2015
A bit pricey. $60 discounted is as high as I've paid in three yars RVing. Nice facility, though.
Jul 12, 2015
People do not pick up after their dogs (we are dog owners and very sensitive to this requirement). Very expensive for an overnight stay along the way. We did not use the facilities.
Jul 11, 2015
Our "Premium Site", which we paid more for, sat across from a large cement sewer tank. We could not enjoy the outdoors due to the smell from this wafting into our site. I feel the site was not "premium", and was disappointed with litter left at the site.Store is not stocked well. The website shows a small little train for children, which is misleading. Nothing like that there. Not worth the $$
Jul 11, 2015
Despite the overall great amenities they had to offer we were a little disappointed. We had a back in site and it was too crowded. We hoped to go kayaking but the river was dried up. The dog run was a small fenced off area filled in with rock which our dog hated walking on. And to top it off there were no firepits, though I saw others who had brought their own.
Jul 11, 2015
Very nice KOA. Only complaint is the sprinklers need to be better controlled/aimed. Water spots half way up the coach.
Jul 11, 2015
Jul 10, 2015
I was there with my grand children and we would have enjoyed the pool more if someone were there to make sure that parents were watching their children and making the other them follow some rules.It was really out of control.
Jul 10, 2015
I am disappointed in my visit this year. 1. No poolside do and ice cream social. 2. No movie and popcorn for the kids. 3. Village Hall was not open. When we asked to use it(during a rain storm) we where told it would cost us $300.00. last year when we stayed, all these things were available to us. I'm not pleased with the lack of customer care.
Jul 10, 2015
Very quiet. Enjoyed our campsite
Jul 10, 2015
Nice park. Well maintained with nice spaces between each site. Pool area was well kept. WIFI was hard to pickup and there was alot of highway noise. All in all we would stay here again.

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