Lookout Mtn. / Chattanooga West KOA

930 Mountain Shadows Drive

Trenton, GA 30752

Reserve: 800-562-1239

Info: 706-657-6815

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Camper Rating
4.5 out of 5
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RV Reviews

Jul 31, 2015
Jul 31, 2015
Very quiet. Clr Very nice campground. Quiet and clean

CAMPGROUND RESPONSE / COMMENTS:

Thanks for such nice words.
Jul 30, 2015
Very nice campground need to get stronger wi- fy

CAMPGROUND RESPONSE / COMMENTS:

Thank you for coming to visit the wonderful Lookout Mountain area.
Jul 30, 2015
Brian and his family are wonderful host's and will not let you down.

CAMPGROUND RESPONSE / COMMENTS:

Always working hard for our guests- Thank You
Jul 29, 2015
Clean.pool was great showers and bathrooms clean but need updating soon Found a great drive in movie theater next door this was not mentioned when I was reserving the site nor was mentioned when I was there I found it on my own I think this should be mentioned because it's a great thing to do and very close by and did not cost a lot

CAMPGROUND RESPONSE / COMMENTS:

Glad you had a great time at the drive in-Sorry we didn't mention the drive-in at check-in, but there is just too many things to do. Check out our website- it has all the attractions posted in the area.
Jul 29, 2015
Great place Great staff

CAMPGROUND RESPONSE / COMMENTS:

My comment----Great guests! Thank you for everything.
Jul 28, 2015
Everything was great!!! Only issue was the grass at our site was extremely high. But other than that awesome

CAMPGROUND RESPONSE / COMMENTS:

Glad you had great time. Sorry about the high grass. Once in a while a site gets missed due to high occupancy. Thanks for coming to see us.
Jul 28, 2015
everything was great the family enjoyed the campground.

CAMPGROUND RESPONSE / COMMENTS:

I'm happy the whole family had a great time. Thanks
Jul 28, 2015
Lots of shade trees to beat the summer heat. fairly close to Chattanooga. Very friendly staff and clean campsites.

CAMPGROUND RESPONSE / COMMENTS:

Thank You-It was a pleasure to have you here.
Jul 27, 2015
Jul 27, 2015
Very nice

CAMPGROUND RESPONSE / COMMENTS:

Thank you for visiting us.
Jul 27, 2015
Very nice campground, clean, shady spots, helpful staff

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the nice comments.
Jul 26, 2015
Good space for our 5th wheel. We stayed on the hill/quiet lots of trees. Great activities for families just a few steps down the hill.

CAMPGROUND RESPONSE / COMMENTS:

We try to make it fun for the whole family. I'm just a big kid at heart. Thanks
Jul 25, 2015
I loved the staff and the campground was clean and well maintained. The only reason I didn't rate a 5 was because the travel lanes through the campground were gravel. I prefer paved.

CAMPGROUND RESPONSE / COMMENTS:

We appreciate the nice words. Thanks for stopping by to see us.
Jul 25, 2015
Wonderful staff and amenities. Close to Lookout Mountain and attractions. Park is very clean and pride of ownership shows. Will be visiting this park again.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for coming to see us. Let us know how we can help you in the future.
Jul 24, 2015
Lovely place. Well kept. Great people!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. It was a pleasure to serve you.
Jul 24, 2015
Very clean. Everything you needed was there. Not a bunch of wild kids but kids playing. Enjoyed very much will be back

CAMPGROUND RESPONSE / COMMENTS:

We are happy to create a environment for fun family play. Thanks for the comments
Jul 24, 2015
Only stayed one night. No refund given for second night host stated he was doing a KOA raincheck. I will never stay there again and feel that not giving guests a refund is theft. I live 600 miles away and will never visit any KOA that dose not do refunds on my card or in cash.

CAMPGROUND RESPONSE / COMMENTS:

Sorry for the inconvenience. We follow the recommendations for leaving earlier than originally scheduled departure set in place by KOA corporate for KOA campgrounds.
Jul 23, 2015
Was a nice campground. Convenient to Chattanooga/Lookout Mountain.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for choosing us. I'm glad you were able to see some of the wonderful Lookout Mountain attractions.
Jul 22, 2015
It was terribly hot, but that pool sure helped to cool us off. My grandkids loved the theatre, games, the playground. I loved the trees! It was clean and quiet and the staff was friendly. We'll be heading back there.

CAMPGROUND RESPONSE / COMMENTS:

I'm glad you and your family were able to get relief from the pool. It was a popular spot for several days. I agree it was way too hot...Thanks for stopping by
Jul 22, 2015
Front desk staff wonderful, laundry room great, good supply of RV parts but site was littered with cigarette butts as many sites are.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the cigarette butts. Our standard policy is to clean each site before and after each guest arrives and leaves, but sometimes we miss things. Sorry for the inconvenience.
Jul 22, 2015
Everything was great! Campground is extremely well maintained and the staff is awesome!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the nice comments. We work hard for each and every guest.
Jul 20, 2015
This is a great campsite. It was very clean and well maintained. Very kid friendly with the pool, playground, air trampoline and nature trails. The scenery is beautiful. We will stay there again. War Eagle!

CAMPGROUND RESPONSE / COMMENTS:

Sounds like you had a great time. That is why we work so hard for you. Thanks for everything.
Jul 20, 2015
The cost of the site did not match the site. I fully anticipated a grill being onsite due to the cost of $46 per night. I was told grills were only on premium sites. In my opinion for that price my site was premium.

CAMPGROUND RESPONSE / COMMENTS:

We try to stay competitive with other parks in the area. I feel we offer more amenities than other parks have at the same daily rate they offer .
Jul 19, 2015
The location was good. I would have preferred for the site to be more level. In general it is a good KOA

CAMPGROUND RESPONSE / COMMENTS:

Thank you for spending some time with us. Hope to see you again.
Jul 19, 2015
As usual, very friendly, efficient and Consumer oriented. Very clean and lovely Facility!!

CAMPGROUND RESPONSE / COMMENTS:

It was a pleasure to serve you. Thanks for stopping by to see us.
Jul 18, 2015
Clean, some rowdy neighbors, but someone took care of them. Many posted rules.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for coming to see us. I am glad we were able to stop the loud group. We always want your stay to be the best.
Jul 18, 2015
Very nice facilities. Excellent pool, wooded sites, very nice playground. Wi-Fi was slow was our only negative.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the nice comments. Sorry about the slow Wifi. Wish we have a bigger internet pipeline coming in. I guess everyone has that problem these days.
Jul 17, 2015
The campground and pool were overall nice, and the front desk was polite. However, the pull through sites are small (width) and some are brand new with grass that isn't established. Turned into a mud hole as soon as it rained. I'll go to Cloudland Canyon state park instead the next time we're in the area.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the new grass. We recently had to replant that area and due to the rain it turned muddy. Sorry for the inconvenience.
Jul 16, 2015
We have enjoyed this campground for many years. We try to camp here at least once a year. Each time we see great improvements and this visit was no exception. We are looking forward to our next visit.

CAMPGROUND RESPONSE / COMMENTS:

Its always a pleasure to have you visit us. As always---Thanks for choosing us.
Jul 15, 2015
Friendly people who make an effort to work with you!

CAMPGROUND RESPONSE / COMMENTS:

Always working hard for you. Thanks
Jul 15, 2015
Stayed two nights. Everything was as good as can be expected. The staff is very friendly and helpfull. The bathrooms are clean. The showers are small. The sites are not easy to get into.

CAMPGROUND RESPONSE / COMMENTS:

It was a pleasure to have you visit us here in Trenton Ga.
Jul 15, 2015
Excellent experience, great people, great place to stay.

CAMPGROUND RESPONSE / COMMENTS:

Glad we were able to make good memories for you.
Jul 14, 2015
Jul 14, 2015
Jul 14, 2015
We had a great time and were sad to only have two nights there.

CAMPGROUND RESPONSE / COMMENTS:

Glad you had a great time. Let us know how we can help you in the future.
Jul 14, 2015
Very friendly and helpful

CAMPGROUND RESPONSE / COMMENTS:

It was a pleasure to assist you.
Jul 13, 2015
First time at this KOA, very well kept, very friendly staff. The sites were all very nice, conveniently located near many of the Chattanooga attractions.

CAMPGROUND RESPONSE / COMMENTS:

Sounds like you had a great time. That is why we work so hard for you.
Jul 13, 2015
The management/owner seams to randomly change our reservation slots and during our last stay had a special event going on that took over the whole campsite. Then wanted to charge us to take part in any of these new activities. Had we known of this we would have booked elsewhere.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the misunderstanding. The festival and all live music was available for every guest staying at the park. The only additional cost was for the food package being served by the festival.
Jul 12, 2015
A little difficult to first get there, but the campgrounds, staff and amenities was great!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments.
Jul 12, 2015
Nice campground. Dollared us to death, though. Even had to pay for 2 "visitors" to come have dinner with us. These visitors were the parents of my grandchildren that were camping with me.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the comments.Sorry about the having to charge for extra people coming to the campground. We do need to cover some extra costs with the visitors. We feel that $2.50 is a minimal cost though.
Jul 12, 2015
Friendly staff, clean and good value

CAMPGROUND RESPONSE / COMMENTS:

Always trying to provide a great service at a reasonable price.
Jul 11, 2015
We liked being off the beaten path. It was peaceful and without traffic noise. The Cicadas were quite awesome, too. The owner works hard to keep it all clean and in shape. We really enjoyed our stay in "The Great State of Dade." Thanks for the history lesson we never would have heard in school.

CAMPGROUND RESPONSE / COMMENTS:

It was nice to chat with you - great conversation. Thanks for stopping by to see us.
Jul 10, 2015
Really nice facility and grounds. Good pool and nice level site. We were very pleased with our stay.

CAMPGROUND RESPONSE / COMMENTS:

It was a pleasure to have you here. Thanks for coming to see us.
Jul 10, 2015
Spot was great but NOT a "shady" spot as described. Fire pits are too close to trailers approx.4feet. Gravel should be around firepit NOT grass. No Security!,too remote not to have. Family friendly Kids loved pool &jumping pillow Staff were great!

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the partially shaded spots not meeting your needs. We have never required security for the last ten years, but we do have 6 family members and 2 staff living here at the park 12 months out the year.
Jul 09, 2015
Jul 09, 2015
Brian is always so nice and accommodating. We come every year and it is always exciting to see all the improvements Brian has made!

CAMPGROUND RESPONSE / COMMENTS:

Always nice to see you guys. I sing a little song all the time....Just keep building ...Just keep building....
Jul 09, 2015
Terrific stay & location. Brian (park manager or owner) goes above and beyond to see campers are taken care of (5 stars out of 5). Exceptaionally clean! Quiet setting out in the country with lots of trees for shade. 15 min into downtown Chattanooga, Lookout Mtn, Rock City & Chickamauga National Battlefield. Will be back in the fall! Thanks to Brian & his staff!

CAMPGROUND RESPONSE / COMMENTS:

It was pleasure to have you here. Thanks for the 5 stars. I'm glad you were able to visit all the attractions in the area. Your friend Brian (owner, manager, grass cutter, activity director, toilet cleaner, etc.)Ha Ha Ha
Jul 08, 2015
Jul 08, 2015
Very good family atmosphere. Camp is neat, clean and quiet. We have stayed there numerous times for the July 4th holiday for over thirty years. Staff goes out of their way to ensure you comfort and convenience.

CAMPGROUND RESPONSE / COMMENTS:

Its always great to see you guys on the 4th of July. We have been through some hot ones....some cool ones... and some wet ones. But we always seem to have a good time. Thanks again
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