Campground Reviews

Sep 02, 2022
Sep 02, 2022
Sep 02, 2022
We love the campground overall, but the location next to the dog park was overrun with flies and hornets because the lid on the waste can (in the dog park,) didn't shut because it was totally full. After swatting pests all afternoon we finally bought some bug spray which helped, but feel it is the responsibility of KOA to maintain.
Sep 02, 2022
Great location close to town, restaurants, and the river. Friendly people.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments and for submitting your five star rating.
Sep 02, 2022
Some of the spots are very tight, but the setting is beautiful and location is great. Nice to be able to walk our kids over to the waterslides. The hosts take excellent care of the sites.

CAMPGROUND RESPONSE / COMMENTS:

Glad you enjoyed your stay at Lava KOA West and for submitting a five star rating.
Aug 31, 2022
Clean and awesome
Aug 30, 2022
We left a review on google

CAMPGROUND RESPONSE / COMMENTS:

Thank you.
Aug 30, 2022
Very nice

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your rating and comment.
Aug 29, 2022
Too many dogs off leash and wandering. Thankfully i left my dog at home.
Aug 28, 2022
Great grounds and facilities. Large group was camping next to us and was very loud and vulgar late into the night. Would have been nice to have been informed of that party ahead of time
Aug 28, 2022
While the camp ground was in great condition, the 5-6 trains per night made getting a good nights sleep impossible. And unfortunately nothing the camp ground can do about it.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the trains. Guests either feel that they are an ambience or annoyance.
Aug 27, 2022
We would have given a 10 and a five except for the fact that there was a group of about seven trailers that were there to party, therefore it was very loud and really quite unpleasant. The campground itself was a very nice!
Aug 27, 2022
What a nice campground! We didn’t expect the park to be in the middle of town, and it was great. The park is close to restaurants and activities. Very nice.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your rating. Glad you enjoyed your stay and Lava KOA West and your visit to Lava Hot Springs.
Aug 25, 2022
Aug 25, 2022
Site 30 for tenting was absolutely perfect & super clean showers. Bonus its walking distance to town & the hot springs. I will be back here for sure.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your 10 rating. We are glad that you enjoyed your stay at Lava KOA West.
Aug 22, 2022
Hosts this time were not friendly nor helpful. Expensive.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry to hear the "hosts" were not friendly nor helpful. If any guest has an issue during their stay please report immediately to the front desk. The holiday season is more expensive than the off-season.
Aug 21, 2022
Aug 21, 2022
We had a wonderful time on this trip! Jim was so friendly and helpful. Thanks for everything. We will be back!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your rating. Glad you had a wonderful vacation.
Aug 20, 2022
Aug 20, 2022
Noisy neighbors after 10pm. Please enforce the quiet time. Appreciated the clean bathrooms and showers. The fire pit was nice to use and deep enough it felt safe. We noticed the garbage disposal folks left litter scattered after their pickup and how quickly the KOA employees responded to clean up the campsite. It must be frustrating to have that happen, but thank you for taking care of camp!

CAMPGROUND RESPONSE / COMMENTS:

Sorry for the noisy neighbors. Security is patrolling the campground on busy nights and management phone contact is posted on the front door of the office to help control disturbing situations.
Aug 20, 2022
Lovely spots right on the river, nice trees for shade, quiet during the night (except for the trains) but usually your so tired from floating down the river you don't notice but maybe once…the whole camp is clean and tidy.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your rating and comments.
Aug 19, 2022
This review has been removed by KOA due to profanity.
Aug 18, 2022
I had issues, was told to email. No response. The website is wrong. Jump pad is closed due to insurance. Our site had NO grass, NO privacy, and fire pit is a hole. People through our site day/night. Our neighbours had dozens of visitors. We paid extra fees, abide by rules and many didn’t. I feel ripped off and walked all over. We’ll never be back, especially since the manager doesn’t care.
Aug 17, 2022
Aug 16, 2022
Really great campground with great staff. Only issue I could even comment on is the paint on interior door coming out of the bathroom is getting old and showing signs of wear. Not a concern just an fyi. Great job team. Also, pricing are crazy high but you get what you pay for. Awesome location and service.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your rating and comments. Painting is on the priority maintenance list and will be accomplished soon.
Aug 16, 2022
Just an overnight stay this time but we will be back next year with family and friends! One of the best taken care of KOA’s I’ve ever been to! Keep up the great work!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for rating your stay a 10. Looking forward to your visit next year.
Aug 15, 2022
Tent sites are literally on top of each other. Playground is not what is advertised, which was a huge bummer for my kids. Otherwise, the location is great, staff were kind, bathrooms were clean, and the store was well stocked.
Aug 15, 2022
Your place was very clean and green. It was so refreshing to see how hard working people and keep up a wonderful place. Our stay was exceptional.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments and rating.
Aug 14, 2022
I was hoping there would be more woodsy areas. The microwave broke. It was overpriced, but a cute cabin.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for taking the time to give us a review. The microwave is fixed; of they get overheated they automatically shut off.
Aug 13, 2022
It was very nice, but very expensive��
Aug 13, 2022
My first time at Lava I was very impressed. Your staff is great too! In the office and out in the field. Very nice grounds. And no one living in their RB !!! Yeah! Thank you for that

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your 10 rating and comments.
Aug 13, 2022
As always we had a blast! We can’t wait to come back next year! �

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your rating. Looking forward to your return visit next year.
Aug 12, 2022
This is our favorite campground, clean and well maintained. The town of Lava is also fun

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your rating. Lava Hot Springs is a fun place to vacation.
Aug 11, 2022
No complaints other than the price �� definitely a little pricey!!
Aug 11, 2022
Aug 10, 2022
Aug 10, 2022
The sites are too close, especially when fire ring in the neighboring site was almost under our slide out. Such a fire hazard. Furthermore, the 10 pm quiet time was not obeyed by our neighbors as they were burning their fire and making noise until 11:30 pm. I informed the office of this the next morning and they said security was supposed to monitor the quiet time hour, but it did not happen.
Aug 10, 2022
Aug 09, 2022
I've been going to lava for years with my family for a reunion. Seems it outpriced me now. 228 dollars a night for Me, my three kits and 2 dogs. You charge 25 dollars a night for an extra car. Didn't make a reservation for next year. 80 dollars a day for tube rental, The site is much better and the staff are friendly when they're out making sure you don't sneak in an extra dog or toddler.

CAMPGROUND RESPONSE / COMMENTS:

We looked at your charges and found that you were charged $124.95/nt each for the two sites you rented #91 and #92 and the extra car charges were correctly charged at $9/nt/car in which you weren't charged every night only for the nights you said you had an extra car. The off-season is cheaper.
Aug 09, 2022
Pools were closed, wished I would have been told at booking!

CAMPGROUND RESPONSE / COMMENTS:

The pools and hot springs are not owned and operated by the KOA. We are sorry to hear they weren't open during your stay. They must have had an unexpected maintenance issue.
Aug 09, 2022
Our family had so much fun! I felt everywhere we went at the Koa was so clean and very well kept! We will be back for sure!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your rating. Looking forward to your return visit.
Aug 08, 2022
The spot we got had no gravel, just grass, and either the water hookup was leaking (prior to us arriving) or the neighbors kids messed with it but the back side was a complete swamp. Bugs everywhere because of the water. It was a pain to get leveled and situated because the trailer wanted to shift in the mud.
Aug 06, 2022
Nice campground but very expensive KOA's are getting to pricey stayed in other campgrounds on our trip just as nice for half the price or even less might have to rethink koa membership.
Aug 06, 2022
Beautiful River walk

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your 10 rating. Glad you enjoyed the river flowing along the campground.
Aug 06, 2022
We travel the United States all the time. This is the best campsite we have stayed at. Great stores in walking distance and the dogs can come with us. Great for our Grandchildren too. Lots of fun things to do.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your rating and comments.
Aug 05, 2022
Aug 05, 2022
My stay was absolutely perfect and I love the facilities. Super clean and well maintained. I just cannot understand the price!!!!!!
Aug 05, 2022
Had a great time with the river floating that goes threw the campground and it was nice to see employees clean up any trash every day It was nice to see that every camp site had a campfire Pitt Staff was great

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your rating. Glad you had a great time.
Aug 04, 2022
Aug 04, 2022
It's was a great stay all the people were very friendly it was very clean and lovely place I would recommend it to anyone it was a safe place can't wait to go back agsin

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your rating.
May 01, 2024
Great place to stay if you are visiting the hot springs. Pools and Waterpark just across the street. Easy walking to any of the great shops in town. Back-in sites along the river are great. Owners take pride in the campsites and property. Clean showers and laundry. Beautiful cabins!
- Chris Jewell on Google
Apr 30, 2024
What a great spot for an RV! Right at the end of Main St, there's walking access to dining, shopping and hot springs pools. The park is clean, quiet and right next to the Portneuf River.
- Ray Mathews on Google
Feb 21, 2024
They have new RV pads just off the river, clean bathrooms and sits in the middle of town.
- Bill Courchen on Google